Chicago Marriott Oak Brook

Hotels
•
Marriott Hotels & Resorts
7.9 (197 reviews)
1401 West 22nd Street , Oak Brook , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable rooms
Cons:
Cleanliness issues
Small bathrooms
Limited amenities

Categories

Cleanliness
6.73
Several reviews indicated cleanliness issues, particularly with bathrooms and showers.
Service
8.7
Staff were generally described as friendly and helpful, though some were dismissive.
Location
9.24
Location received positive feedback for being perfect for nearby events.
Room Quality
7.69
Rooms were clean and comfortable, but some guests faced issues with room types.
Amenities
7.22
Hotel amenities were positively mentioned, yet some guests noted the absence of a pool.
Value for Money
7.68
Overall services were considered good, justifying the hotel's value.
Food and Beverage
7.73
Breakfast options were available but not used; mixed feedback on overall food.
Overall Experience
8.2
The majority of guests had a positive experience, with minor setbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:09

Property Description

Luxurious Stay at Chicago Marriott Oak Brook

Prime Location: Situated across from the Oakbrook Center, our hotel offers convenience and entertainment just a stone's throw away from downtown Chicago.

Modern Amenities: Enjoy the comfort of a 55-inch flat-screen TV, a coffee maker, and a spacious desk in every guest room for your convenience.

Relaxation and Dining: Unwind in our gym or hot tub, or indulge in a delicious meal at our on-site restaurant, 1401 West Restaurant and Bar, serving breakfast, lunch, and dinner daily.

Book now for an unforgettable stay at Chicago Marriott Oak Brook!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The property does not offer extra beds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

Location

Guest Reviews

7.9
Based on 197 reviews
Cleanliness: 6.73
Service: 8.7
Location: 9.24
Room Quality: 7.69
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 8.2
M
ms • family_with_children • us
10
Pros:

Mall in Oakbrook.

2026-03-27 • via Nuitee
I
ihsan • solo_traveller • us
3
2026-03-20 • via Nuitee
E
Edvinas • family_with_children • us
10
2026-03-19 • via Nuitee
J
James • couple • gb
10
2026-03-17 • via Nuitee
J
Jeri • couple • us
10
Pros:

I don’t like the fact that breakfast ends at 9:00 AM and I payed for breakfast but I didn’t get a chance to eat it because I came down at 9:00 AM

2026-03-16 • via Nuitee
J
Julieta • solo_traveller • us
7
Pros:

Very clean and comfortable

Cons:

The lost my ice packs for breast milk. It was very upsetting

2026-03-12 • via Nuitee
M
Maureen • solo_traveller • us
5
Pros:

Surprised at deterioration of hotel and room. Marriott used to be a 5. Now about a 2-3

2026-01-24 • via Nuitee
K
Karen • solo_traveller • us
4
For the price accommodations not good
Pros:

Location

Cons:

Heating so noisy we couldn’t sleep. No one said you had to join bonvoy to get WiFi. Cost very high. Bartender was great.

2026-01-20 • via Nuitee
E
Edward • couple • us
4
Get punished for going through third-party bookings
Pros:

We love Marriott hotels the wonderful places to stay the sleep is always wonderful because of the bedding

Cons:

Unfortunately, because we went through booking.com we paid over $200 for our room and they put us up in a handicap room and unfortunately the room was not comfortable. The bed was not comfortable. Nothing was comfortable. The shower was oversized for a wheelchair accessibility it was just a very sad stay Being punished for going through booking.com. Couldn’t even get a regular room with the king size bed just pathetic.

2026-01-19 • via Nuitee
T
Tunshay • solo_traveller • us
10
2026-01-19 • via Nuitee
V
Veria • couple • us
10
2026-01-03 • via Nuitee
A
Abdallah • family_with_children • us
3
Pros:

Customer service not really professional

2025-12-16 • via Nuitee
J
Jennifer • family_with_children • us
9
2025-12-06 • via Nuitee
J
James • couple • us
10
Pros:

Location was perfect for the wedding we attended. We never peered breakfast but it was nice that it was an option.

2025-12-06 • via Nuitee
F
Felton • family_with_children • us
10
2025-12-04 • via Nuitee
D
Duke • family_with_children • us
9
Pros:

That the hotel made arrangements to stay another night due to snow storm

Cons:

Bathroom was to small and no heat

2025-12-03 • via Nuitee
T
Tuesday • couple • us
8
I’ll be back
Pros:

Staff helpful & friendly

2025-11-10 • via Nuitee
M
M5171FYcourtneyw • Solo travel
6
It was okay. Just nasty
Pros:

I had a dirty cover, it looks like they didn’t even wash it. And nobody seems to care. And they took forever to bring me more towels.

2025-10-25 • via Tripadvisor
J
Jordan
6
Pros:

Room was fine, but could definitely see some wear and tear (fire alarm box hanging off, scuffs, etc.). We paid for a king room and got 2 queens and were told “that’s what happens when you book through a third party.” What’s the point in booking a type of room if you aren’t going to get it? Very annoying.

2025-10-13 • via Nuitee
A
Ashley • family
10
Pros:

love the shopping nearby that’s walkable and it’s a quiet area

2025-10-08 • via Nuitee