Raleigh Marriott Crabtree Valley

Hotels
•
Marriott Hotels & Resorts
9 (490 reviews)
4500 Marriott Drive , Raleigh , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service
Convenient location
Cons:
Poor cleanliness in some areas
Missing amenities in the room

Categories

Cleanliness
8.14
Some rooms were clean and spacious, but one review noted a bad smell in the bathroom.
Service
9.61
Multiple mentions of exceptional service, especially from staff members like Mell, Tegest, and Jennifer.
Location
9.15
Convenient location across the street from Duke hospital and easy access to the restaurant.
Room Quality
9.1
Rooms reported as nice with clean and spacious bathrooms.
Amenities
8.63
Good amenities including a coffee maker and mini fridge, but missing trash cans were noted.
Value for Money
9.09
Overall worth every penny spent for the experience.
Food and Beverage
9.14
Positively reviewed meals, especially the Thanksgiving Brunch and breakfast services.
Overall Experience
9.11
General satisfaction with the hotel, noting intention to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:07

Property Description

Luxurious Amenities
The Raleigh Marriott Crabtree Valley offers guests a premium experience with 47-inch SMART TVs, in-room coffee makers, and mini-fridges. Enjoy your favorite films and shows with Netflix available for entertainment.

Culinary Delights
Indulge in a culinary journey at BRAISE, where lunch and dinner feature contemporary Southern American cuisine. With two on-site restaurants, guests can savor a variety of delicious dishes without leaving the comfort of the hotel.

Convenient Location
Situated just minutes away from Crabtree Valley Mall and popular attractions like Shelly Lake Park and the North Carolina Museum of Art, the hotel provides easy access to entertainment and leisure options for guests.

Book your stay at Raleigh Marriott Crabtree Valley now to experience luxury, delectable dining, and a prime location all in one place.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 10 per day.

Location

Guest Reviews

9
Based on 490 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
J
joshualY8921VX • Couples
10
Hotel staff are amazing!
Pros:

Yone our breakfast server was incredible. She had our coffee and drinks ready for us as soon as we arrived. Very friendly staff at this hotel.

2026-03-07 • via Tripadvisor
D
dariacZ1382VS • Family
10
Service with a smile
Pros:

Leiloni and the chef were so accommodating. We have gluten allergies and they made us French toast! We were told by family about the breakfast and service and they did not disappoint. Thank you

2026-03-06 • via Tripadvisor
K
K1254CAchristys • Solo travel
10
Great breakfast and server!
Pros:

The hotel is beautiful and the breakfast was delicious. My server, Wilson, went above and beyond to make sure everything was satisfactory. Wilson was friendly and helpful, best part of my stay!

2026-03-03 • via Tripadvisor
J
JoshSixFour • Couples • Toronto, Ontario
8
Great location and fantastic service
Pros:

Location is great with a mall across the street with plenty of food options for a dinner out. Outdoor pool/ fireplace was awesome as we had a few great weather days. Breakfast was good. Only oddity was the buffet wasn’t always on offer which was disappointing. Wilson who was our server was very attentive, kind and helpful.

2026-03-02 • via Tripadvisor
K
Kathleen • couple • us
8
Very nice hotel.. but for the amount of time we stayed we couldn’t enjoy all the amenities, and the price was a bit high
Pros:

Very nice hotel.very pretty atmosphere.. the bar was great.

Cons:

Wish we could have stayed longer. But due to traveling we only could stay to basically sleep and got to enjoy the var( restaurant) just before they closed. The room didn’t have a microwave that was a down fall and the fridge didn’t have a freezer and wasn’t cold so the food went bad overnight

2026-03-02 • via Nuitee
D
David • couple • us
9
Excellent facility & location
2026-02-22 • via Nuitee
D
DwightSley • Family • Palm Beach Gardens, Florida
10
Good morning
Pros:

Tegest served me coffee with a smile and wonderful conversation. Made us feel welcome and appreciated as visitors to the hotel.

2026-02-20 • via Tripadvisor
U
U4220BEaaronc • Family
10
Wonderful Staff
Pros:

Such a friendly place! The staff is composed of thoughtful people. Leiloni was a wonderful server in the restaurant and Troy is top notch in the lounge. Thank you

2026-02-20 • via Tripadvisor
N
nikkifZ6864VO • Business
10
Exceptional service
Pros:

Tegest G was exceptional. Excellent customer service and went above and beyond

2026-02-19 • via Tripadvisor
B
Bianca • couple • us
10
2026-02-13 • via Nuitee
L
lancek550 • Business
10
Business meeting while in town
Pros:

Tegest took care of me for a business meeting in the lobby area - and always is such a pleasure to talk to, highly recommend

2026-02-12 • via Tripadvisor
L
Lhall727 • Family • Washington DC, District of Columbia
10
Customer service at its finest!
Pros:

Awesome experience in the restaurant. Leiloni was exceptional. Kind, efficient and always a smile. Model of stellar customer service

2026-02-08 • via Tripadvisor
D
denisepP378FK • Friends getaway
10
A great experience!
Pros:

Great food & service. Leilani deserves good raise! She earned it!! The restaurant was clean as well!! We are here eating and watching the basketball game which is right down our alley!

2026-02-08 • via Tripadvisor
A
Adventurer712953 • Couples
10
Amazing visit
Pros:

I was on a Work trip. Stayed at the Marriott Crabtree Valley. Fireplace was nice. Leiloni was amazing! I would recommend because it is clean quiet and the food is great.

2026-01-31 • via Tripadvisor
F
Freedom05842261152 • Solo travel
10
Delightful breakfast
Pros:

A great breakfast and Leilani did a great job serving! She has a great attitude and checked on me often. Had the brioche French toast loaded with fresh fruit

2026-01-28 • via Tripadvisor
J
jordantY5197VW • Business
10
Beeakfast
Pros:

Leiloni was great! Breakfast was good………………………………………………………………………………………………………………………………………………………,,.,,,,,,.,

2026-01-28 • via Tripadvisor
J
Jason • extended_group • us
8
We would stay again!
Pros:

Great location!

Cons:

We had the handicap room.

2026-01-28 • via Nuitee
R
Rita • family_with_children • pt
5
Pros:

Localização.

Cons:

A casa de banho tinha um cheiro péssimo. Julgo que era das canalizações.

2026-01-20 • via Nuitee
A
Aymirah • couple • us
10
2026-01-19 • via Nuitee
S
Samantha • solo_traveller • us
9
2026-01-19 • via Nuitee