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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Paid WiFi
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Outdoor furniture
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Shallow end
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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Security alarm
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Key card access
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Swimming nearby
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Bicycle-friendly property
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Charcoal grill
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
The Raleigh Marriott Crabtree Valley offers guests a premium experience with 47-inch SMART TVs, in-room coffee makers, and mini-fridges. Enjoy your favorite films and shows with Netflix available for entertainment.
Culinary Delights
Indulge in a culinary journey at BRAISE, where lunch and dinner feature contemporary Southern American cuisine. With two on-site restaurants, guests can savor a variety of delicious dishes without leaving the comfort of the hotel.
Convenient Location
Situated just minutes away from Crabtree Valley Mall and popular attractions like Shelly Lake Park and the North Carolina Museum of Art, the hotel provides easy access to entertainment and leisure options for guests.
Book your stay at Raleigh Marriott Crabtree Valley now to experience luxury, delectable dining, and a prime location all in one place.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.
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Parking
Public parking is possible on site (reservation is needed) and costs USD 10 per day.
Location
Guest Reviews
The pool was just as pictured and the beds were very comfortable
They didn’t restock the pool towels, the cleaning crew uses the same elevators as the guests and the elevator is very slow
The location was close to an event I was attending.
The bedding was not clean, there was mildew and what looked like dried blood on a pillow and one of the beds had dust, hair and crumbs in it.
Staff is horrible at front
Enjoyed a nice lunch. The maître d’ /server, Tegest, provided excellent service with a warm, caring attitude.
I liked the pool and the lobby area
I had a room with a balcony which I paid extra for, but there was only a couple of plastic chairs and a cheap table out there that were incredibly dusty. It didn’t look like it had been cleaned in a long time, and with allergy season I didn’t want to go out there. Also, you can just tell that the property is older which is fine, but they need to do touch ups to the paint and interior of the rooms a bit. It was a bit underwhelming for the price I paid. Not to mention all of the fees. It’s ridiculous to have to pay to park at a hotel im already paying to stay at, plus $40 just to check in early?? 3 pm is already a very late check in time, what about people who have events or concerts to go too? I’ve never paid an early check in fee. For those reasons next time I’m in Raleigh, I’m staying somewhere else.
The gym was brand new - excellent!
The surroundings, the property, we were pleaced with everything
Great stay, a few things that could have made it better. The shower water pressure was very low in my room, frustrating to say the least. Many outlets did not work the first day but did my 2nd and 3rd day and I wish I was a little closer to the elevator and higher floor but the view was great, I’m a sucker for a good view.
I do want to give a special shout out to Tegest G at the bar. She made my mornings with good conversation, welcoming / warming personality and just a great person. Turned a lower star experience into what it was. Please take care of her, she’s been there for 34years. Make sure 35 is the one to never forget.
Jason
Friendly staff, great service!
Always enjoy my stay here, hotel is clean, gym is well equipped and the staff are wonderful. The front desk staff are very friendly and thoughtful and the restaurant staff are great - I enjoy my chats with Tegest each morning when I grab my coffee, she is a joy.
Location was wonderful
Quiet and very clean
Attended the Rural Center Conference and Tegest G helped me make my day even better simply by pausing her busy day to help me with some hot water for my tea. It was a small and easy thing for her but it helped make my morning of rushing around to conference sessions and meeting with colleagues a little bit smoother. Thank you.
It was 2 of us. I booked a double room months in advance and was put in a king room instead without being told a double wasn't available. It was uncomfortable and a inconvenience. Was told the rooms was the same price but booking wasn't
Tegest was absolutely awesome. She has served us at the bar for several years now and we love her so much!
Jennifer and Judtin were great. They give the BEST service!
Amazing service!! Jennifer is the best!!!
Huge shoutout to Matt and Jennifer, the bartenders at the Marriott Raleigh Crabtree. They handled an intense environment—two conferences worth of guests plus a two-day system outage that prevented room charges—with total professionalism and composure.
They kept things moving, stayed positive, and delivered great service despite the pressure. It would’ve been easy for things to fall apart, but they truly elevated the experience.
Outstanding team—thank you both!
The elevator was out of service for a busy weekend long wait
Every thing was not working
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