Raleigh Marriott Crabtree Valley

Hotels
•
Marriott Hotels & Resorts
9 (490 reviews)
4500 Marriott Drive , Raleigh , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service
Convenient location
Cons:
Poor cleanliness in some areas
Missing amenities in the room

Categories

Cleanliness
8.14
Some rooms were clean and spacious, but one review noted a bad smell in the bathroom.
Service
9.61
Multiple mentions of exceptional service, especially from staff members like Mell, Tegest, and Jennifer.
Location
9.15
Convenient location across the street from Duke hospital and easy access to the restaurant.
Room Quality
9.1
Rooms reported as nice with clean and spacious bathrooms.
Amenities
8.63
Good amenities including a coffee maker and mini fridge, but missing trash cans were noted.
Value for Money
9.09
Overall worth every penny spent for the experience.
Food and Beverage
9.14
Positively reviewed meals, especially the Thanksgiving Brunch and breakfast services.
Overall Experience
9.11
General satisfaction with the hotel, noting intention to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:07

Property Description

Luxurious Amenities
The Raleigh Marriott Crabtree Valley offers guests a premium experience with 47-inch SMART TVs, in-room coffee makers, and mini-fridges. Enjoy your favorite films and shows with Netflix available for entertainment.

Culinary Delights
Indulge in a culinary journey at BRAISE, where lunch and dinner feature contemporary Southern American cuisine. With two on-site restaurants, guests can savor a variety of delicious dishes without leaving the comfort of the hotel.

Convenient Location
Situated just minutes away from Crabtree Valley Mall and popular attractions like Shelly Lake Park and the North Carolina Museum of Art, the hotel provides easy access to entertainment and leisure options for guests.

Book your stay at Raleigh Marriott Crabtree Valley now to experience luxury, delectable dining, and a prime location all in one place.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 10 per day.

Location

Guest Reviews

9
Based on 490 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
B
Bianca • couple • us
10
2026-02-13 • via Nuitee
L
lancek550 • Business
10
Business meeting while in town
Pros:

Tegest took care of me for a business meeting in the lobby area - and always is such a pleasure to talk to, highly recommend

2026-02-12 • via Tripadvisor
L
Lhall727 • Family • Washington DC, District of Columbia
10
Customer service at its finest!
Pros:

Awesome experience in the restaurant. Leiloni was exceptional. Kind, efficient and always a smile. Model of stellar customer service

2026-02-08 • via Tripadvisor
D
denisepP378FK • Friends getaway
10
A great experience!
Pros:

Great food & service. Leilani deserves good raise! She earned it!! The restaurant was clean as well!! We are here eating and watching the basketball game which is right down our alley!

2026-02-08 • via Tripadvisor
A
Adventurer712953 • Couples
10
Amazing visit
Pros:

I was on a Work trip. Stayed at the Marriott Crabtree Valley. Fireplace was nice. Leiloni was amazing! I would recommend because it is clean quiet and the food is great.

2026-01-31 • via Tripadvisor
F
Freedom05842261152 • Solo travel
10
Delightful breakfast
Pros:

A great breakfast and Leilani did a great job serving! She has a great attitude and checked on me often. Had the brioche French toast loaded with fresh fruit

2026-01-28 • via Tripadvisor
J
jordantY5197VW • Business
10
Beeakfast
Pros:

Leiloni was great! Breakfast was good………………………………………………………………………………………………………………………………………………………,,.,,,,,,.,

2026-01-28 • via Tripadvisor
J
Jason • extended_group • us
8
We would stay again!
Pros:

Great location!

Cons:

We had the handicap room.

2026-01-28 • via Nuitee
R
Rita • family_with_children • pt
5
Pros:

Localização.

Cons:

A casa de banho tinha um cheiro péssimo. Julgo que era das canalizações.

2026-01-20 • via Nuitee
A
Aymirah • couple • us
10
2026-01-19 • via Nuitee
S
Samantha • solo_traveller • us
9
2026-01-19 • via Nuitee
A
Abigaba • family_with_children • us
8
2026-01-19 • via Nuitee
M
MaryJacqueline • solo_traveller • us
3
Disappointing!!!!
Pros:

I booked a concierge level room, I was told when I arrived there was none available at that time - past 3pm. Then I was told no king size beds available but Benjamin then found a room - 436 and assigned it to me. The room is located directly across the elevators. That night starting at 10pm
to 2am, drunks were getting off the elevator, talking g and yelling very loudly and decided to linger in the hallway, yelling across to each other. I did not get any sleep. Thankfully it was only a one night stay as my trip was shortened.

Cons:

Noise, drunks, being assigned a room directly across from the elevator and no sleep due to constant noise from partying people who didn’t seem to care about other occupants through most of the night.

2026-01-19 • via Nuitee
S
stevenaK6815HC • Business
10
Breakfast
Pros:

Leiloni was great! Got the yogurt parfait and the service was excellent!

2026-01-14 • via Tripadvisor
D
dhdrury • Business • Kirksville, Missouri
10
Food and staff were amazing.
Pros:

My waitress Leilani was amazing and very helpful when making my breakfast choices. The food was fresh and hot chef’s kiss! Don’t even get me started on the latte sooo good.

2026-01-09 • via Tripadvisor
S
sarahmQ2810UJ • Solo travel
10
Breakfast at Marriotts
Pros:

Leiloni was wonderful! Great service and attention to detail. She took care of us (flight attendants) and was a great person to chat with too.

2026-01-09 • via Tripadvisor
G
gaelak2026 • Couples
10
Clean and cute
Pros:

What a wonderful hotel. Rooms were cute and clean. The upfront staff was excellent and our waitress, Leiloni, was divine. Couldn’t ask for a better experience.

2026-01-08 • via Tripadvisor
A
Adw0908 • Business
10
Great experience and wonderful breakfast
Pros:

Had a great experience and the breakfast was wonderful. Leiloni was a great server, very friendly and accommodating as well. We really appreciated her!

2026-01-08 • via Tripadvisor
B
BigJP25 • Business • Safety Harbor, Florida
10
Business quickie in Raleigh.
Pros:

Incredible staff, clean quiet rooms, great breakfast in am and chill lobby bar for a little late afternoon work/beer, etc.

Shout out to Leiloni in the restaurant for making breakfast beautiful. Great personality and service. Thank you!

2026-01-08 • via Tripadvisor
P
Polonio • couple • us
10
2026-01-08 • via Nuitee