Chateau Victoria Hotel & Suites

Hotels
9 (1909 reviews)
740 Burdett Avenue , Victoria , CA
+1 250-382-4221

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Amenities
Cons:
Room Comfort Issues
Staff Demeanor

Categories

Cleanliness
8.39
Rooms are consistently clean, though some reviews mentioned issues with room setup.
Service
9.36
Overall service was great, but a few negative comments about staff demeanor were noted.
Location
9.9
Perfect location, walkable to key attractions.
Room Quality
8.35
Some comments on bed comfort issues, but generally good space and amenities.
Amenities
8.38
Amenities well-provided, though some reviews noted the rooms were missing certain items for a group.
Value for Money
9.34
Great value considering location and service.
Food and Beverage
8.89
Dining experiences rated positively, especially at Vista 18.
Overall Experience
9.36
Generally an excellent experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:03

Property Description

Luxurious Rooms with Modern Amenities
Each room at Chateau Victoria Hotel & Suites features a refrigerator, free WiFi, cable TV, electric kettle, and work desk. Some rooms even offer a private balcony for a touch of exclusivity.

Convenience at Your Fingertips
Enjoy a 24-hour reception, hot tub for relaxation, luggage storage, and a business centre all within the hotel premises. Everything you need for a comfortable stay is right here.

Prime Location for Exploration
Situated just a short walk from Miniature World and the British Columbia Parliament Buildings, Chateau Victoria Hotel & Suites is the perfect starting point for your adventures in Victoria.

Book now to experience luxury and convenience at Chateau Victoria Hotel & Suites.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Location

Guest Reviews

9
Based on 1909 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
B
Bert • extended_group • nl
9
2026-10-24 • via Nuitee
E
Elnaz • extended_group • ca
5
2026-10-23 • via Nuitee
P
Pamela • extended_group • us
10
2026-10-21 • via Nuitee
S
Sinan • family_with_children • us
2
2026-10-19 • via Nuitee
B
Barb • couple • ca
8
Great stay!
Pros:

Great location, friendly staff, great room - with 2 queen beds! Something I really needed and something that is very uncommon in Victoria.

Cons:

No music option although listed as an option on the list.

2026-10-19 • via Nuitee
I
Isabelle • couple • de
5
2026-10-18 • via Nuitee
M
Ming • family_with_children • ca
10
2026-10-17 • via Nuitee
A
Alan • family_with_children • ca
9
2026-10-17 • via Nuitee
M
Mark • family_with_children • ca
8
2026-10-15 • via Nuitee
S
Sally • couple • gb
7
Convenient
Pros:

Location was good as we the facilities. It was the quality of the breakfast was not as good as we had come to expect from the other hotels we had stayed in. There was a nice cosy bar but it only opened on one of the 3 days we were there

Cons:

The breakfast, the quality of the food and cooking were not up to the standard of the other hotels on our trip. The reception was not as welcoming either.c

2026-10-12 • via Nuitee
J
John • couple • au
9
Old world charm but with a modern twist.
Pros:

Convenient to downtown Vancouver. The view from the rooftop restaurant was phenomenal. Food was also great.

2026-10-10 • via Nuitee
U
Urs • extended_group • ch
10
2026-10-10 • via Nuitee
G
Gregory • extended_group • ca
8
2026-10-08 • via Nuitee
J
Jacky • couple • ca
10
2026-10-07 • via Nuitee
H
Heidi • couple • ca
9
2026-10-07 • via Nuitee
S
Shawn • extended_group • ca
8
2026-09-18 • via Nuitee
P
Paige • couple • us
7
The room was nice but not as luxurious as appeared in the pictures. Could not have asked for better staff.
Pros:

Very courteous and helpful staff

Cons:

Not as pretty as in the pictures

2026-09-16 • via Nuitee
K
Kathryn • couple • ca
8
Great central location
Pros:

Location was excellent and the suite was spacious. Well equipped kitchen and lovely housekeeping staff.

Cons:

Bathroom was clean but felt dated, same with the kitchen.

2026-09-15 • via Nuitee
C
Cheryl • extended_group • us
10
It was everything we hoped for and more!
Pros:

The location was wonderful! Easy walking to the water and around town. Our suite was perfect, very comfortable. We also enjoyed drinks and had a delicious dinner in the restaurant.

2026-09-15 • via Nuitee
K
Karen Hanlan • solo_traveller • gb
9
Pros:

Lovely room, quiet & very comfy bed. Great location for seeing the city

Cons:

Pillows & would have like a view rather than a balcony looking at the car park!

2026-09-14 • via Nuitee