Doubletree By Hilton Concord Downtown

Hotels
•
Doubletree by Hilton
7.4 (56 reviews)
172 N. Main Street , Concord , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent/central location
Generally very clean rooms (many mentions)
Friendly/front desk staff
Comfortable beds
Good breakfast (many positive mentions)
Ample parking
Fitness room
Modern/new property
Quiet hallways and comfortable rooms
Bar/restaurant on site
Cons:
Bathroom door not shutting / maintenance issues
Chipping paint and unfinished trim
Towel under sink / signs of poor cleaning in some rooms
Noisy staff/dumpster early morning and some road traffic noise
Parking-lot entrance poorly lit and awkward exit onto Main St
Unable to change bed configuration at front desk
Inconsistent breakfast policy (some wanted complimentary) and one report of food-related illness
Perceived as expensive / value concerns

Categories

Cleanliness
7
Mixed signals: many guests called the hotel very clean, but several reported maintenance/cleaning issues (chipping paint, unfinished trim, towel under sink, apparent floor not properly cleaned) that lowered confidence.
Service
7.6
Generally friendly front desk and staff reported, but some service failures noted (unable to change bed reservation, no compensation offered at checkout, and occasional noisy staff behavior) leading to a slightly above-average but imperfect score.
Location
8.5
Consistently praised: many reviews highlight excellent/central location, proximity to downtown/Capitol and easy access to parking and town.
Room Quality
6.8
Comfortable beds and modern rooms reported, but several guests noted room finish issues and problems (bathroom door not shutting, poor paint/trim, noisy dumpster/traffic) indicating uneven room quality.
Amenities
7.8
Positive mentions of fitness room, ample parking, bar/restaurant and new property; some complaints about restaurant hours and lack of complimentary continental breakfast in at least one case.
Value for Money
6.5
Perceived as somewhat expensive by guests; at least one guest explicitly said it was costly relative to the experience and expected compensation for issues was not offered.
Food and Beverage
7.6
Many strong positives about breakfast (delicious, excellent, very good), though isolated serious negative (one guest reported becoming ill after breakfast) creates a mixed but overall positive impression.
Overall Experience
7.4
Overall stays are comfortable and quiet with strong location and generally friendly staff, balanced by maintenance/cleanliness issues, occasional service lapses and mixed F&B experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location and Modern Amenities

Just off Interstate 93, Holiday Inn Concord offers a prime location near downtown Concord, New Hampshire. Stay connected with free wireless internet and unwind in the indoor pool and hot tub.

Fitness and Dining Options

Maintain your workout routine in the hotel's exercise room or relax with a cup of coffee from your in-room coffeemaker. Indulge in delicious American cuisine at EJ's on Main after a day of exploring the nearby attractions.

Nearby Attractions

Explore the Capitol Center for the Arts, Christa McAuliffe Planetarium, or take a short drive to the New Hampshire Motor Speedway and Canterbury Shaker Village. Book your stay at Holiday Inn Concord for a perfect blend of comfort and convenience.

Important information:

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 56 reviews
Cleanliness: 7
Service: 7.6
Location: 8.5
Room Quality: 6.8
Amenities: 7.8
Value for Money: 6.5
Food and Beverage: 7.6
Overall Experience: 7.4
D
Daphne • extended_group • us
9
Would stay again. Comfortable and quiet.
Pros:

Location, clean, nice staff

Cons:

Entrance to parking lot off Main St is not well lit. Exiting on to Main Street is difficult. You have to go around the block to go south.
The door in the bathroom was poorly painted and chipping , trim around the floor and carpet was unfinished. Made an otherwise nice room look cheap!

2026-10-21 • via Nuitee
M
Maureen • couple • us
10
Excellent stay and their coffee is delicious!!
Pros:

Very clean and pretty

Cons:

No complaints

2026-10-16 • via Nuitee
D
David • couple • us
9
2026-10-11 • via Nuitee
F
fernande • couple • il
8
Pros:

A nice room

2026-10-11 • via Nuitee
W
William • couple • us
8
Basic digs for a decent price. Just what we wanted.
2026-10-07 • via Nuitee
D
David • couple • us
8
Pros:

It was a very modern hotel.

Cons:

They should have offered a complimentary continental breakfast. I asked for a top floor many days before arrival; they didn't have it, I was told when I asked about that in person; (I mentioned that I don't like the noise of anyone walking around above me). Even though we were three floors up, I was woken up by staff throwing things in the dumpster at about 5 am. I guess when the lady gave us the room, she wasn't thinking that staff maybe throwing/banging things into the dumpster early, and that may bother someone that specifically mentioned not wanting noise...

2026-09-18 • via Nuitee
C
Corinne • solo_traveller • fr
8
Pros:

L'emplacement près du centre ville et du Capitol

2026-09-16 • via Nuitee
D
David • solo_traveller • us
6
2026-09-14 • via Nuitee
L
Larisa • family_with_children • il
9
Pleasant
Pros:

The location. Fitness room. Cleanliness

Cons:

Noisy air conditioner

2026-09-12 • via Nuitee
D
Donald • solo_traveller • us
9
Pros:

Location And very

2026-09-08 • via Nuitee
A
Arturo • family_with_children • us
10
EXCELLEN, EXCEPT NOT BEING ABLE TO CHANGE TO DOUBLE BED.
Pros:

FRONT DESK VERY FRIENDLY. HOTEL IS VERY CLEAN.

Cons:

I WAS NOT ABLE TO CHANGE MY BED FROM 1 QUEEN TO 2 DOUBLE. TRAVELING WITH MY SON. FRONT DESK SAID I HAD TO CONTACT BOOKING. BECAUSE THEY COULN'T CHANGE IT.

2026-09-07 • via Nuitee
B
Berit Møllebjerg • couple • dk
8
Pænt og rummeligt hotel. Kæmpe plus at der er mange p-pladser og at man nemt kan kommen til bilen selv.
Pros:

Hotellet ligger godt med masser af p- pladser. Gå afstand til byen.
Rummeligt hotelværelse.
Venligt og afslappet atmosfære.
Rigtig god morgenmad.

Cons:

Ingen kommentar

2026-09-04 • via Nuitee
M
Maia • solo_traveller • gb
9
2026-08-23 • via Nuitee
J
Jck_L • solo_traveller • it
8
Pros:

Posizione

2026-08-18 • via Nuitee
C
Cathleen Stephen • solo_traveller • us
9
2026-08-15 • via Nuitee
C
Carole • couple • ca
10
Pros:

Très bien situé , déjeuner inclus exceptionnel , personnel courtois et disponibles !!!

Cons:

Rien!

2026-08-12 • via Nuitee
K
Kristin • solo_traveller • us
9
2026-08-06 • via Nuitee
P
Peter • couple • us
5
Disappointing, the recent renovations seemed to be done in haste and lacked attention to detail.
Pros:

The bed was very comfortable.

Cons:

The bathroom door would not shut, and it looked like it had been that way for a while which would indicate the facilities maintenance is lacking! There was a towel shoved under the sinks bottom shelf again this would lead me to think the floor was not properly cleaned. The phone speed dial to the front desk and the restaurant did not work therefore I had to walk down to the restaurant to order room service. Upon telling the front desk people when I checked out there was no offer of anything to compensate for the issues not even a free breakfast voucher! It's clear the front desk workers have wherewithal on how to properly take care of their guest that paid a lot of money for a one-night stay.

2026-08-05 • via Nuitee
G
Giovanni • family_with_children • ca
10
Pratique, agréable et confortable
Pros:

Localisation et equipement

2026-07-19 • via Nuitee
S
Souza • solo_traveller • us
10
2026-07-10 • via Nuitee