Clayton Hotel Düsseldorf City Centre

Hotels
7.7 (9537 reviews)
Immermannstr. 41 , Düsseldorf , de
+49 211 8340

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast options
Cons:
Outdated facilities
Heating and maintenance issues
Inconsistent room quality

Categories

Cleanliness
6.78
Issues with room amenities and maintenance negatively impacted the cleanliness score.
Service
8.75
Staff tries to be helpful, but service was inconsistent due to unresolved issues.
Location
9.29
La ubicación es perfecta. Esta justo en el área japonesa.
Room Quality
6.24
Facilities are outdated, with several amenities not functioning properly.
Amenities
7.77
Access to facilities like the Sky Spa was appreciated, but overall amenities were lacking.
Value for Money
6.73
The price did not align with the quality of service and room conditions experienced.
Food and Beverage
8.28
Breakfast buffet was good, but some food quality issues were noted.
Overall Experience
7.75
Overall experience was marred by maintenance issues, despite some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:38

Property Description

Luxurious Top-Floor Spa and Pool with City Views
Indulge in a top-floor spa and pool offering breathtaking city views at our hotel, just 550 yards from Düsseldorf Main Station. Relax and rejuvenate in our soundproofed rooms equipped with modern amenities like a flat-screen TV and hot drinks facilities.

Japanese Specialties and International Cuisine
Savor the taste of Japan with Teppanyaki specialties or opt for international dishes at our Restaurant / Sushi / Bar. Culinary delights await you at Clayton Hotel Düsseldorf City Centre Centre.

Convenient Location and Modern Comfort
Explore the city with ease from our centrally located hotel near the famous Königsallee Shopping Street. Enjoy the convenience of free high-speed WiFi, en suite bathrooms with toiletries, and a workspace in our rooms. Unwind in style with us!

Book now to experience luxury and convenience at Clayton Hotel Düsseldorf City Centre Centre.

Important information:

Please note that the Sky Spa is accessible for a small fee, but admission is included for some room categories.

Please note that children/minors under the age of 18 are not allowed to stay at the hotel unless accompanied by at least one adult.

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Location

Guest Reviews

7.7
Based on 9537 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 6.24
Amenities: 7.77
Value for Money: 6.73
Food and Beverage: 8.28
Overall Experience: 7.75
A
Aaron • couple • nl
9
Pros:

Good stay

2026-09-05 • via Nuitee
S
Sorayda • couple • nl
8
2026-09-05 • via Nuitee
J
JapouTab • solo_traveller • lu
10
2026-09-05 • via Nuitee
H
Harald • couple • de
4
Viel Luft nach oben
Pros:

Top Lage - mitten in Little Tokyo und Altstadt fussläufig zu erreichen

Cons:

Mini Zimmer mit Mini Bad und einem Mini TV. Die Steuerung der Aufzüge über die Zimmer Karten funktionierte größtenteils nicht.

2026-09-05 • via Nuitee
C
C M • solo_traveller • nl
8
入住前看过別人的評價全是真的 .
Pros:

位置 、 友善的工作人員

Cons:

洗手間(地上的去水位)味道很臭.

2026-09-05 • via Nuitee
W
Wassenberg • couple • nl
8
2026-09-04 • via Nuitee
J
Jürgen • extended_group • de
7
Pros:

Aufmerksames Personal ,gute Ausstattung,gutes Frühstück .

Cons:

Trotz Tischbuchung mussten wir extrem lange auf das Essen warten.Zum Glück hatten wir keine Termine.Die einzige Mitarbeiterin war sehr bemüht , aber konnte es leider auch nicht beschleunigen.

2026-09-04 • via Nuitee
K
Karl-Heinz • family_with_children • de
8
Alles bestens. Gerne immer wieder
Pros:

Alles

Cons:

Gab es nicht

2026-09-04 • via Nuitee
M
MING-JEN • family_with_children • tw
9
2026-09-04 • via Nuitee
M
Müncheberg • family_with_children • de
7
Die Karten für den Aufzug sind ständig kaputt, einchecken dauert eine Ewigkeit. Der Pool ist Mega toll, das Personal ist
Pros:

Die Lage und der Spa Bereich.

Cons:

Sauberkeit, Geschirr stand tageweise auch auf einem kofferwagen im Gang herum.

2026-09-04 • via Nuitee
M
Martin • solo_traveller • de
8
2026-09-04 • via Nuitee
W
Wing-Yan • couple • nl
7
Prima verblijf. Dichtbij Tokyo town en centrum. Prijs/kwalitwit is goed.
Pros:

Grootte van de kamer en locatie. Het is netjes en sober.

Cons:

Amenities, oude handdoeken met vlekken en gaten.

2026-09-04 • via Nuitee
M
Maksym • extended_group • pl
8
2026-09-03 • via Nuitee
A
Adekunle • solo_traveller • us
9
Pros:

The Air con in the room allocated to us was not working. After a few complaints, our room was changed on the 2nd or 3rd day

2026-09-03 • via Nuitee
E
ERICA • solo_traveller • de
8
Hotel original au prix correct pas loin de Hbf
Pros:

Le personnel surtout les réceptionnistes très aimable.
La piscine sur le toit super (même s'il faut savoir comment y aller)

Cons:

L'ascenseur original et sécurisé mais malheureusement pas facile à comprendre.
Le petit déjeuner (=30€) pas terrible. Il semble que la quantité est plus importante que la qualité, surtout fromage et charcuterie très bas gamme.

2026-09-03 • via Nuitee
M
MASAHIKO • solo_traveller • jp
7
2026-09-03 • via Nuitee
C
Chihiya • couple • de
10
Pros:

Clean

2026-09-02 • via Nuitee
M
Michael • couple • de
7
War sehr entspannend
Pros:

Gutes frühstück und bar

Cons:

Der Wellnessbereich lässt zu wünschen übrig

2026-09-02 • via Nuitee
E
Ehab Elbehiry • solo_traveller • ae
7
2026-09-02 • via Nuitee
M
Marie-Christine • couple • at
8
Pros:

Große Zimmer, bequemes Bett und sehr angenehme Kissen und Decke. Sehr gutes Frühstück, große Auswahl.

Cons:

Duschwand zu kurz Bad wird geflutet, auch wenn man gut aufpasst.

2026-09-02 • via Nuitee