Clayton Hotel Düsseldorf City Centre

Hotels
•
Clayton
7.7 (8315 reviews)
Immermannstr. 41 , Düsseldorf , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast options
Cons:
Outdated facilities
Heating and maintenance issues
Inconsistent room quality

Categories

Cleanliness
6.78
Issues with room amenities and maintenance negatively impacted the cleanliness score.
Service
8.75
Staff tries to be helpful, but service was inconsistent due to unresolved issues.
Location
9.29
La ubicación es perfecta. Esta justo en el área japonesa.
Room Quality
6.24
Facilities are outdated, with several amenities not functioning properly.
Amenities
7.77
Access to facilities like the Sky Spa was appreciated, but overall amenities were lacking.
Value for Money
6.73
The price did not align with the quality of service and room conditions experienced.
Food and Beverage
8.28
Breakfast buffet was good, but some food quality issues were noted.
Overall Experience
7.75
Overall experience was marred by maintenance issues, despite some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:38

Property Description

Luxurious Top-Floor Spa and Pool with City Views
Indulge in a top-floor spa and pool offering breathtaking city views at our hotel, just 550 yards from Düsseldorf Main Station. Relax and rejuvenate in our soundproofed rooms equipped with modern amenities like a flat-screen TV and hot drinks facilities.

Japanese Specialties and International Cuisine
Savor the taste of Japan with Teppanyaki specialties or opt for international dishes at our Restaurant / Sushi / Bar. Culinary delights await you at Clayton Hotel Düsseldorf City Centre Centre.

Convenient Location and Modern Comfort
Explore the city with ease from our centrally located hotel near the famous Königsallee Shopping Street. Enjoy the convenience of free high-speed WiFi, en suite bathrooms with toiletries, and a workspace in our rooms. Unwind in style with us!

Book now to experience luxury and convenience at Clayton Hotel Düsseldorf City Centre Centre.

Important information:

Please note that the Sky Spa is accessible for a small fee, but admission is included for some room categories.

Please note that children/minors under the age of 18 are not allowed to stay at the hotel unless accompanied by at least one adult.

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 65 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 80 per person per night when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    People 3 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

7.7
Based on 8315 reviews
Cleanliness: 6.78
Service: 8.75
Location: 9.29
Room Quality: 6.24
Amenities: 7.77
Value for Money: 6.73
Food and Beverage: 8.28
Overall Experience: 7.75
M
Mariko • family_with_children • be
8
2026-03-28 • via Nuitee
W
Wu • couple • cn
8
2026-03-28 • via Nuitee
A
Alla • couple • de
8
2026-03-28 • via Nuitee
E
Elena • family_with_children • ie
10
Pros:

The location was perfect. Central. Very close to train station. In the centre of manga shops and Asian shops 😊 exactly what my daughter hoped for.

Cons:

We only had one issue. The heating not working and after working hours of staff who could fix it. Nevertheless, the reception staff were amazing. We got a heater to our room.

2026-03-28 • via Nuitee
T
Tina • family_with_children • de
8
2026-03-28 • via Nuitee
G
Glenn • solo_traveller • fr
8
2026-03-28 • via Nuitee
M
Mariko • family_with_children • be
9
2026-03-28 • via Nuitee
N
Niko • couple • de
8
2026-03-27 • via Nuitee
K
KIM • solo_traveller • kr
9
2026-03-27 • via Nuitee
A
Ali • couple • az
8
2026-03-27 • via Nuitee
B
Barbara • family_with_children • nl
7
Fijn verblijf in goed georganiseerd hotel
Pros:

Zeer fijne sfeer in het hotel, wat ermordet grootvader maar niet zo voelt. Prettige en vriendelijke medewerkers en ook leuk publiek.

Cons:

Het was in de kamer heel warm ( maart) en de airco kreeg het niet koeler. Zwembad is prachtig maar ruimte- en watertemperatuur behoorlijk koel. ( ja, wat wil je met die energieprijzen : ) van de menukaart verwacht je meer origine Japanse gerechten, dat is jammer.

2026-03-26 • via Nuitee
F
Frauke Weber • family_with_children • de
9
2026-03-26 • via Nuitee
S
Suzanne • family_with_children • ie
10
Excellent hotel in amazing location, very comfortable stay. Highly recommended!!
Pros:

Excellent location!

Cons:

Nothjng

2026-03-26 • via Nuitee
A
anna kerstin otto • solo_traveller • de
8
2026-03-26 • via Nuitee
O
Oren Ezer • solo_traveller • il
10
2026-03-26 • via Nuitee
J
Johny Däpp • extended_group • ch
6
Gutes Hotel für einen Städtetrip
Pros:

Lage perfekt zwischen Altstadt und Bahnhof gelegen.
Sehr freundliches Personal an der Reception.
viele tolle asiatische Restaurants in unmittelbarer Nähe

Cons:

Pool/Sauna bei normalen Zimmern nur gegen Aufpreis

2026-03-26 • via Nuitee
F
Flasdick • couple • de
8
Pros:

Geschmackvolles ,sauberes Zimmer, sehr gutes Frühstück, zuvorkommendes Personal

2026-03-26 • via Nuitee
R
Renato • solo_traveller • br
10
2026-03-25 • via Nuitee
R
Renato • solo_traveller • br
10
2026-03-25 • via Nuitee
R
Rowieta • family_with_children • be
7
Pros:

Locatie

Cons:

Wifi werkte slecht in de kamer.

2026-03-25 • via Nuitee