Ramada by Wyndham Watertown Thousand

Hotels
•
Ramada
7.5 (1416 reviews)
21000 New York State Route 3 , Watertown , US
+1 315-788-0700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly, helpful staff / excellent front desk service
Very convenient location (close to highway, shopping, restaurants)
Comfortable beds reported by some guests
Easy check-in/out
Good price/value for many travelers
Clean rooms reported by some reviewers
Cons:
Bad room odors (reported urine smell)
Tired/outdated furniture and sagging mattresses
Breakfast quality and handling (stowed early, not good)
Hallway carpet and common-area cleanliness issues
Elevator outages or noisy elevators
Slow or inconsistent Wi‑Fi on some devices
Stains on sheets/pillowcases and other cleanliness lapses
Poor response to lost items (unanswered messages)
Noise issues (gazebo, surrounding guests) and safety/loitering concerns reported

Categories

Cleanliness
4.5
Multiple reviews call out strong cleanliness issues: room odors (urine), stained sheets/pillowcases, spider webs, and filthy hallway carpets. Cleanliness is a clear weakness.
Service
9
Service is frequently praised: front desk and housekeeping described as wonderful and helpful, with above-and-beyond interactions. There are isolated service failures (unresponsive to a lost iPad, breakfast cleared early) but overall service is a strong point.
Location
9.2
Location is repeatedly praised as very convenient — close to highway, shopping and restaurants — and cited as a main reason guests would return.
Room Quality
5
Many comments about tired, outdated rooms: sagging mattresses, old furniture, odd bathroom layouts and bad smells. Room condition is below expectations for several guests.
Amenities
8.6
Amenities are present (pool, elevator, wifi, gazebo, breakfast), but reports are mixed: pool perceived as cold, elevator outages/noise, and inconsistent wifi. Despite issues, core amenities are available and functional for most guests.
Value for Money
9
Multiple guests noted good price and that the location/price combination made the stay worthwhile; a few found it expensive, but perceived value leans positive overall.
Food and Beverage
5.5
Breakfast receives mixed-to-negative feedback: several comments about poor quality or staff stowing items early, though a few guests enjoyed the breakfast. Overall below average.
Overall Experience
9.2
Despite notable cleanliness and room-condition issues, consistently strong service and an excellent location lead many guests to report a positive overall stay. Experiences vary, but positives drive the overall impression for many reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Convenient Location
Located across from Salmon Run Mall in Watertown, New York, the Ramada Watertown offers a prime spot for shopping enthusiasts and leisure travelers alike.

Relaxation and Recreation
Guests can unwind and have fun with the hotel's outdoor pool, gym, and games room. Whether you prefer a refreshing swim, a workout session, or some indoor entertainment, there's something for everyone.

Comfort and Convenience
The well-equipped guest rooms feature free Wi-Fi, coffee facilities, and cable TV for a comfortable stay. Additionally, amenities like the on-site restaurant, lounge, and local shuttle services add to the convenience of your visit.

Ready to experience a blend of comfort and convenience in Watertown? Book your stay at Ramada Watertown now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Sep 5, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ART

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.5
Based on 1416 reviews
Cleanliness: 4.5
Service: 9
Location: 9.2
Room Quality: 5
Amenities: 8.6
Value for Money: 9
Food and Beverage: 5.5
Overall Experience: 9.2
D
Dawn • extended_group • us
8
2026-10-29 • via Nuitee
D
Dan • couple • us
10
2026-10-27 • via Nuitee
D
Dan • family_with_children • us
10
2026-10-27 • via Nuitee
K
Kimberly • couple • us
9
It was excellent overall
Pros:

The hotel staff was wonderful.The front desk staff went above & beyond for my bf and I throughout the stay. Also the housekeeping staff was just wonderful.

Cons:

N/s

2026-10-27 • via Nuitee
O
olemikey • family_with_children • ca
10
Will stay here again.
Pros:

Was a.nice, clean and quiet place. Will stay there again if I am ever in the area.

2026-10-25 • via Nuitee
G
Guido • couple • de
4
The next day we went to another hotel
Pros:

Nice room

Cons:

A bit spooky. Both elevators were out of order (Thank God our room was on 1st floor). Room cleaners started to stow away the breakfast stuff ten minutes early.

2026-10-24 • via Nuitee
A
Anthony • family_with_children • us
5
2026-10-23 • via Nuitee
J
Jun • couple • us
8
The location and service are good.
Pros:

Good

Cons:

None

2026-10-14 • via Nuitee
P
Patrick • couple • ca
8
2026-10-14 • via Nuitee
A
Arthur • solo_traveller • us
10
Pros:

How great the staff was even on the phone call before ever reserving our 2 rooms and great customer service when we arrived

Cons:

Nothing

2026-10-13 • via Nuitee
P
Pierre • extended_group • ca
5
correct mais pas plus
Pros:

personnel efficace et souriant

Cons:

établissement vieillissant et désuet

2026-10-13 • via Nuitee
D
Daniel • couple • us
7
Good and convenient location but probably won’t stay there in the future
Pros:

Location very convenient

Cons:

Bath shower drain very slow. Outdated furniture. Bed mattress seemed old, sagging in the middle.

2026-10-11 • via Nuitee
K
Katherine • solo_traveller • us
7
2026-10-09 • via Nuitee
J
Jeff • extended_group • us
5
I would and will stay again st the price I paid. Hotel looking tired
Pros:

Price and location

Cons:

Bed, pillow and overall condition. Bathroom and furniture looking very tired.

2026-10-07 • via Nuitee
J
Jaime • family_with_children • us
7
2026-09-19 • via Nuitee
M
Maria • couple • us
7
2026-09-19 • via Nuitee
D
Deanna • couple • ca
9
Thoroughly enjoyed our stay!
Pros:

We were very pleased with the following, bed comfort, floors (no carpet), location of air conditioner ( not directly opposite bed), overall smell of room. All quirky, but mattered to us!

Cons:

Really don't have a complaint.

2026-09-18 • via Nuitee
C
craig • solo_traveller • us
10
Pros:

Location easy check
in out

2026-09-17 • via Nuitee
C
Carole • solo_traveller • ca
7
2026-09-17 • via Nuitee
L
Linda • solo_traveller • ca
9
Pros:

Great ljcation
Good clean room

Cons:

The hallway carpets need repkaced

2026-09-16 • via Nuitee