City Express by Marriott Ciudad de México La Villa

Hotels
City Express
8.6 (518 reviews)
Calzada de Guadalupe 236 Col. Vallejo, Gustavo A. Madero , Mexico City , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good location
Comfortable rooms
Variety in breakfast
Cons:
Noise from surroundings
Some cleanliness issues
Food availability during breakfast

Categories

Cleanliness
8.11
Mixed sentiment from text, with some mentioning clean rooms but others noting issues like bad smells.
Service
9.08
Multiple reviews indicate staff are very helpful and responsive to needs.
Location
9.12
Frequent positive mentions of the location being central and convenient.
Room Quality
8.57
Reviews highlight comfort, although some note specific issues with the bathroom.
Amenities
8.6
General positive sentiment for provided amenities, although specific mentions are scarce.
Value for Money
8.56
Overall sentiment suggests value is appropriate for the cost, despite some complaints.
Food and Beverage
8.11
Breakfast options are well-received, but some issues noted regarding food availability.
Overall Experience
8.68
Reviews generally reflect a positive experience with minor challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:18

Property Description

Convenient Location in Mexico City

Modern Amenities for Comfort
City Express CDMX La Villa offers a fitness center, free WiFi, and free private parking for guests. Each room is equipped with a flat-screen TV with cable channels and a private bathroom. The 24-hour front desk and room service ensure a pleasant stay for all guests.

Delicious American Breakfast and Nearby Attractions
Guests can start their day with an American breakfast during their stay. The hotel's proximity to the Basilica of Our Lady of Guadalupe, Palacio de Correos, and other attractions like the pyramids of Teotihuacán make it an ideal choice for travelers. Additionally, the Benito Juarez International Airport is conveniently located just 4.3 km away.

Book your stay at City Express CDMX La Villa for a comfortable and enjoyable experience.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Estadio Azteca is located 25 kg from hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Location

Guest Reviews

8.6
Based on 518 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.68
C
carolina family_with_children co
10
Vuelvo las veces que sea, súper el hotel, la señora Raquel y Brandon son un sol de personas
Pros:

La atención y el confort de la habitación

Cons:

Nada

2026-08-21 via Nuitee
L
Leofer solo_traveller mx
9
Experiencia Marriot
Pros:

La atención, limpieza y desayuno muy bien.

Cons:

El tamaño de la habitación por un precio menor he disfrutado de habitaciones mas amplias.

2026-08-20 via Nuitee
V
Valeria solo_traveller mx
7
La decepcionante visita a Marriot la villa
Pros:

Las cortinas Black out

Cons:

La cama horriblemente dura, no descanse nada, los blancos estaban viejos se veían percudido.

2026-08-14 via Nuitee
P
Porfirio family_with_children mx
5
Mal servicio del personal del hotel, recomiendo capacitar mas a su personal
Pros:

La ubicación

Cons:

Mal servicio de las personas encargadas de la Recepción, no dan la información clara, falta de capacitación, no saben generar una factura del hospedaje, hasta la fecha no me ha llegado mi factura al correo, no hay manera de generar un cfdi de un consumo
La lampara que estaba fuera de nuestra habitación, parecía una luz estroboscopica y molestaba mucho

2026-08-06 via Nuitee
M
Maria De Lourdes solo_traveller mx
9
Pros:

La habitación esta muy comoda

Cons:

Que el teléfono de la habitación no funcionaba. Solo dejaron toallas y shampoo para 2 personas y eramos 3 huéspedes. Como el teléfono no funcionaba tuve que bajar por una toalla y la persona en recepción tenía mala actitud.

2026-08-04 via Nuitee
D
Dr. Hernández solo_traveller mx
9
Pros:

Ubicación e insonorización

Cons:

Todo estuvo bien

2026-08-02 via Nuitee
T
Téllez solo_traveller mx
10
Muy bien
Pros:

La habitación limpia y sin ruido, el personal muy amable,

Cons:

Qué no me ofrecieron el pago a meses sin intereses

2026-07-23 via Nuitee
P
Paul family_with_children us
5
Good for a place to sleep at.
Pros:

Breakfast is just enough to satisfy your hunger but nothing special. Location is about 1.5 miles away from the Basilica.

Cons:

Communication is a challenge. Also, we booked for 4 people but they only gave us 2 bottled water and do not want to add 2 more. Do not make sense.

2026-07-23 via Nuitee
E
ESTRADA solo_traveller us
10
Pros:

Very clean and exceptional

2026-07-23 via Nuitee
R
Rafael solo_traveller mx
9
Cons:

el jugo de naranja estaba muy rebajada con agua.

2026-07-20 via Nuitee
C
Camilo family_with_children co
9
2026-07-18 via Nuitee
G
German couple co
10
2026-07-17 via Nuitee
M
maria narciza extended_group mx
9
Pros:

excelente

Cons:

Me cobraron 500 pesos mas que la reservacion.!!

2026-07-13 via Nuitee
D
Dmitry Borodin solo_traveller ru
10
Отличный вариант за свои деньги
Pros:

Просторный номер, приятный дизайн, очень чисто и комфортно. Находится в хорошем районе с множеством кафе и ресторанов. В номере есть все необходимое. Хороший кондиционер и сильный wifi.

Cons:

Дороговато относительно отелей без бренда

2026-07-13 via Nuitee
A
Alejandro solo_traveller uy
8
2026-07-10 via Nuitee
R
Ricardo Sozzi solo_traveller br
8
Boa
Pros:

Limpeza e a localização me atendeu

Cons:

Não ter frigobar nos apartamentos.

2026-07-09 via Nuitee
R
Roberto solo_traveller mx
9
Hotel City la villa
2026-07-07 via Nuitee
J
Juliana extended_group co
2
Falta seguridad
Pros:

Ofrecían un desayuno bueno

Cons:

Durante mi estancia, una persona que trabaja en el hotel entró a mi habitación fuera del horario de limpieza y abrió mi bolso y mi billetera y robó mi dinero. Después de reclamar y esperar en el hotel, la administración devolvió el dinero (antes de eso nos echaban la culpa a nosotras por no meter nuestra billetera en la caja fuerte). Pero como estaba de afán proque era el día del check out no me dinero cuenta que me faltaba más dinero, me di cuenta ya en el aeropuerto.

2026-07-07 via Nuitee
J
jorgegtrz couple mx
8
Centrally located, comfortable room
Pros:

Centrally located, comfortable room.

Cons:

Parking instructions are not clear; you need to walk in to the front desk and check in before they let you park your car, so your car is left in the front entrance, blocking any other additional guest that wishes to check in. This process can be better organized. If the guest has guaranteed their stay (charged room), then a quick message to the guest with an access code to park underground and then check in would help alleviate the bottleneck of cars in their main entrance.

2026-07-07 via Nuitee
A
Abraham couple mx
8
AGRADABLE
Pros:

LA UBICACION

Cons:

LAS CAMAS SON INCOMODAS

2026-07-06 via Nuitee