pentahotel Brussels City Centre

Hotels
•
pentahotels
8.1 (4814 reviews)
Chaussee de Charleroi 38 , Brussels , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Great breakfast
Cons:
Cleanliness issues
Wi-Fi problems

Categories

Cleanliness
6.85
Several comments indicated issues with cleanliness, including stains and lack of room service.
Service
8.85
Positive feedback on staff and service, but some issues with room service timing.
Location
8.85
Multiple reviews praised the convenient location near the city center.
Room Quality
7.35
Some complaints regarding room temperature and noise, but generally comfortable.
Amenities
8.35
Good selection of amenities like a great breakfast and comfortable lounge areas.
Value for Money
7.85
Fair pricing relative to quality, though some felt improvements could justify higher rates.
Food and Beverage
8.85
Highly praised breakfast and dining options.
Overall Experience
7.85
Generally positive experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:52

Property Description

Spacious Rooms with Modern Amenities

The bright and airy rooms at pentahotel Brussels City Centre are equipped with air conditioning, coffee/tea facilities, and a flat-screen TV. Enjoy complimentary WiFi and a selection of new films and blockbusters for your entertainment.

Fitness Center and Relaxing Bar

Unwind at the on-site fitness center after a productive meeting or a day of exploring the city. Then, head to the bar to savor a variety of Belgian beers and cocktails in a cozy atmosphere.

Diverse Dining Options at pentalounge

Experience a culinary journey at the pentalounge with its extensive menu of international cuisine and beverages, catering to all tastes and preferences.

Book your stay at pentahotel Brussels City Centre for a delightful blend of comfort, convenience, and entertainment.

Important information:

For prepaid rates where payment has been taken before arrival, please ensure you present the debit/credit card used for payment upon check-in; otherwise, another means of payment may be requested.

All guests are required to show photo identification upon check-in.

Late check-out until 15:00 is possible on Sundays. Extra beds are possible for an additional charge.

Please note that the hotel will require a mandatory pre-authorization by credit card or cash deposit upon check-in. For more information about the amount requested, please contact the hotel directly.

Pentahotels has a strict no-smoking policy in our nonsmoking rooms. If you choose to smoke in these rooms, you will be subject to a fine of up to EUR 250.

A daily cleaning service is available upon request.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 4814 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 7.85
W
Wouter • solo_traveller • be
9
Pros:

Goede locatie. Dicht bij stad maar toch uit de grootste drukte

2026-05-30 • via Nuitee
D
DAMIAN • couple • fr
9
Good hotel, I would go back
Pros:

Location, staff, gym

Cons:

Old room

2026-05-30 • via Nuitee
S
Selene • family_with_children • it
10
Non vedo l'ora tornarci
Pros:

Una colazione a dir poco spaziale, bellissima atmosfera nelle aree comuni, top anche la snackeria e ovviamente le birre

Cons:

Inizialmente il manager della struttura era scontroso ma nel giro di qualche ora è migliorato tutto.

2026-05-30 • via Nuitee
L
Lefils • solo_traveller • cd
10
2026-05-28 • via Nuitee
V
Veerle • solo_traveller • be
7
Pros:

goede douche

Cons:

kleine lavabo

2026-05-27 • via Nuitee
B
Bernat • couple • es
7
Práctico y relativamente bien situado con respecto al transporte
Pros:

Relativamente bien situado con respecto al centro de Bruselas y a la estación de Midi, oferta de servicios en los alrededores y cerca de un supermercado Carreforu Express

Cons:

Que no se hiciera la limpieza diaria de la habitación en cuatro días de estancia.

2026-05-27 • via Nuitee
A
Achraf • couple • be
9
2026-05-27 • via Nuitee
C
Chantal • family_with_children • fr
9
Pros:

Tout

2026-05-27 • via Nuitee
A
Aribatu • family_with_children • lu
1
Pros:

Staff were not nice and very rude

Cons:

The staff

2026-05-27 • via Nuitee
D
Domenico • couple • be
8
2026-05-27 • via Nuitee
M
Mazen • solo_traveller • de
10
2026-05-27 • via Nuitee
L
Laurette • couple • cd
8
2026-05-27 • via Nuitee
M
Maria Cristina • solo_traveller • it
10
Pros:

ottima colazione, molto varia, abondante e prodotti di qualita'

Cons:

niente

2026-05-26 • via Nuitee
T
Thierry • solo_traveller • be
7
Notre point de chute a Bruxelles
Pros:

Nous sommes attiré par cet hôtel pour son aménagement intérieur. Son emplacement et surtout son lodge et bar malheureusement en réparation lors de notre passage...

Cons:

Le salon et bar en réparation qui nous a privé de ce bon moment de fin de soirée. Qu'importe ce sera pour un mieux la prochaine fois

2026-05-26 • via Nuitee
B
Bruna • solo_traveller • ch
8
Cons:

Given the very high price, the various "green" choices which are not very convenient for travelers: cleaning only at request, no water in the room only at fountains, etc. I would say it is more of a 5 star hostel.

2026-05-26 • via Nuitee
J
Jerome • solo_traveller • us
8
2026-05-26 • via Nuitee
S
Shaquia • solo_traveller • us
7
Pros:

It was in the middle of everything. Staff were friendly, service was good.

Cons:

There were no washcloths. The lobby was more hot and humid than outside was. Is there any way to get air conditioning or more fans?

2026-05-26 • via Nuitee
K
Katia Yasmine • solo_traveller • be
8
2026-05-26 • via Nuitee
A
ARNALDO MANOEL PEREIRA • extended_group • br
8
Passeio, descobrir a cidade!
Pros:

O café da manhã muito bom para padrão Europa!

Cons:

Nada a declarar parfa esse quesito!

2026-05-26 • via Nuitee
L
Lanre • couple • gb
9
2026-05-26 • via Nuitee