pentahotel Brussels City Centre

Hotels
•
pentahotels
8.1 (4444 reviews)
Chaussee de Charleroi 38 , Brussels , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Great breakfast
Cons:
Cleanliness issues
Wi-Fi problems

Categories

Cleanliness
6.85
Several comments indicated issues with cleanliness, including stains and lack of room service.
Service
8.85
Positive feedback on staff and service, but some issues with room service timing.
Location
8.85
Multiple reviews praised the convenient location near the city center.
Room Quality
7.35
Some complaints regarding room temperature and noise, but generally comfortable.
Amenities
8.35
Good selection of amenities like a great breakfast and comfortable lounge areas.
Value for Money
7.85
Fair pricing relative to quality, though some felt improvements could justify higher rates.
Food and Beverage
8.85
Highly praised breakfast and dining options.
Overall Experience
7.85
Generally positive experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:52

Property Description

Spacious Rooms with Modern Amenities

The bright and airy rooms at pentahotel Brussels City Centre are equipped with air conditioning, coffee/tea facilities, and a flat-screen TV. Enjoy complimentary WiFi and a selection of new films and blockbusters for your entertainment.

Fitness Center and Relaxing Bar

Unwind at the on-site fitness center after a productive meeting or a day of exploring the city. Then, head to the bar to savor a variety of Belgian beers and cocktails in a cozy atmosphere.

Diverse Dining Options at pentalounge

Experience a culinary journey at the pentalounge with its extensive menu of international cuisine and beverages, catering to all tastes and preferences.

Book your stay at pentahotel Brussels City Centre for a delightful blend of comfort, convenience, and entertainment.

Important information:

For prepaid rates where payment has been taken before arrival, please ensure you present the debit/credit card used for payment upon check-in; otherwise, another means of payment may be requested.

All guests are required to show photo identification upon check-in.

Late check-out until 15:00 is possible on Sundays. Extra beds are possible for an additional charge.

Please note that the hotel will require a mandatory pre-authorization by credit card or cash deposit upon check-in. For more information about the amount requested, please contact the hotel directly.

Pentahotels has a strict no-smoking policy in our nonsmoking rooms. If you choose to smoke in these rooms, you will be subject to a fine of up to EUR 250.

A daily cleaning service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 4444 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 7.85
S
Sudheer • solo_traveller • us
5
2026-04-18 • via Nuitee
D
Daniel • family_with_children • at
9
Pros:

Schöne Hotelbar, sehr gutes Frühstück, freundliches Personal

Cons:

Das Zimmer könnte einmal neu ausgemalt werden

2026-04-18 • via Nuitee
E
Eddy • solo_traveller • ca
9
2026-04-18 • via Nuitee
S
Sébastien • solo_traveller • fr
8
Hotel agréable bien situé dans le quartier Louise
Pros:

La qualité du matelas
Le petit-déjeuner
L'ambiance décontractée de l'hotel et la déco

Cons:

La moquette (à nettoyer en profondeur) dans le couloir et l'entrée de la chambre;
L'absence de tablette dans la salle de bain permettant de déposer ses affaires de toilette (trousse, verre, brosse à dents, etc.) ainsi que le sèche-cheveux pas pratique à utiliser en raison de son cordon trop court branché sous le lavabo;
Par moment, les bruits de la rue.

2026-04-18 • via Nuitee
S
sophie • solo_traveller • fr
10
Pros:

Excellent établissement !

2026-04-17 • via Nuitee
K
Katarzyna Marta • extended_group • pl
6
Expected something better.
Pros:

Bar, toilet and localization were ok.

Cons:

It was hard to turn off all the lights, they made it overly complicated.
Also the smoke detector was just above the bed and lighted up every second, light was so intensive it was impossible to relax without covering eyes…
I didn’t like the ordered food, most of it fat and unhealthy.

2026-04-17 • via Nuitee
L
Laura • solo_traveller • de
8
Pros:

In unmittelbarer Nähe waren 2 Haltestellen für die Straßenbahn. Gegenüber ist ein kleiner Supermarkt. Sehr nettes Personal. Das direkt angrenzende Parkhaus ist nicht so schlecht wie bei den Bewertungen (mit einem Kombi genug Platz gehabt und keine Angst, dass man sich Macken in die Felgen fahren würde) Parkplätze hatten auch eine gute Größe. Wir hatten ein Doppelbett. Das Bette war 2m breit. Auch die Größe von Zimmer war gut. Man hatte genug Platz für Koffer und konnte sich noch bequem fortbewegen ohne dass die Koffer gestört hätten. Es waren 3 Stühle/Sessel im Zimmer sowie ein Schreibtisch ein Schrank, Safe, Wasserkocher und einen kleinen Kühlschrank.
Badezimmer mit großer Dusche und an sich auch eine gute Größe vom Badezimmer.

Cons:

Der kleine Kühlschrank hat nicht wirklich gekühlt. Der Föhn hatte die besten Tage hintersich. Zimmer zur recht belebten Straße, dadurch etwas lauter. Bei uns waren Bauarbeiten im Hotel, dadurch schon kurz vor 9 uhr am Morgen schon Baulärm

2026-04-17 • via Nuitee
H
Hanane • family_with_children • be
8
Pros:

Le personnel toujours attentif et pro

2026-04-17 • via Nuitee
K
Kenzi • solo_traveller • be
10
Pros:

Nickel

2026-04-17 • via Nuitee
P
Patrice • solo_traveller • cd
8
Pros:

La situation géographique

2026-04-16 • via Nuitee
I
Ivi Sakina • solo_traveller • fr
4
Pros:

L'emplacement

Cons:

Pour un 4 étoile pas terrible,

2026-04-16 • via Nuitee
A
Avery Amelia • couple • gb
7
2026-04-16 • via Nuitee
N
Nadine • solo_traveller • fr
1
Pros:

1/10

2026-04-16 • via Nuitee
M
Míriam • solo_traveller • es
10
2026-04-15 • via Nuitee
E
Ewout Maartense • extended_group • nl
9
Prima hotel voor een lang weekend Brussel.
Pros:

Ik had een kamer met een heerlijk groot bed van ruim 2 meter breed. Verder was de kamer keurig schoon, ontbijt prima en de receptie/bar area was gezellig ingericht. Kortom een prima hotel voor een lang weekend met vrienden.

Cons:

Het lawaai van de straat aan de voorkant van het hotel. Verder heb ik niets negatiefs te melden.

2026-04-15 • via Nuitee
K
Kayotte Stephanie • couple • cd
7
2026-04-15 • via Nuitee
S
Stuart • solo_traveller • gb
8
Perfect location for a two night stay in Brussels. Possible to walk to most places of interest.
Pros:

Perfect location for the Avenue Louise where I once had an office. Quincaillerie Restaurant nearby in Rue du Page.Easy walk to the delightful Sablon. Brilliant showe in the bathroom.

Cons:

The single bed was a little small with just a light duvet. Green policy for no room valet was OK but I like my room tidied daily.

2026-04-14 • via Nuitee
A
Ademi • couple • ch
7
Was war oke.
Pros:

Gute Lage

2026-04-14 • via Nuitee
Y
Yuşa • solo_traveller • ba
8
2026-04-14 • via Nuitee
S
Shamsa • family_with_children • de
10
2026-04-13 • via Nuitee