pentahotel Brussels City Centre

Hotels
pentahotels
8.1 (4692 reviews)
Chaussee de Charleroi 38 , Brussels , be

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Great breakfast
Cons:
Cleanliness issues
Wi-Fi problems

Categories

Cleanliness
6.85
Several comments indicated issues with cleanliness, including stains and lack of room service.
Service
8.85
Positive feedback on staff and service, but some issues with room service timing.
Location
8.85
Multiple reviews praised the convenient location near the city center.
Room Quality
7.35
Some complaints regarding room temperature and noise, but generally comfortable.
Amenities
8.35
Good selection of amenities like a great breakfast and comfortable lounge areas.
Value for Money
7.85
Fair pricing relative to quality, though some felt improvements could justify higher rates.
Food and Beverage
8.85
Highly praised breakfast and dining options.
Overall Experience
7.85
Generally positive experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:52

Property Description

Spacious Rooms with Modern Amenities

The bright and airy rooms at pentahotel Brussels City Centre are equipped with air conditioning, coffee/tea facilities, and a flat-screen TV. Enjoy complimentary WiFi and a selection of new films and blockbusters for your entertainment.

Fitness Center and Relaxing Bar

Unwind at the on-site fitness center after a productive meeting or a day of exploring the city. Then, head to the bar to savor a variety of Belgian beers and cocktails in a cozy atmosphere.

Diverse Dining Options at pentalounge

Experience a culinary journey at the pentalounge with its extensive menu of international cuisine and beverages, catering to all tastes and preferences.

Book your stay at pentahotel Brussels City Centre for a delightful blend of comfort, convenience, and entertainment.

Important information:

For prepaid rates where payment has been taken before arrival, please ensure you present the debit/credit card used for payment upon check-in; otherwise, another means of payment may be requested.

All guests are required to show photo identification upon check-in.

Late check-out until 15:00 is possible on Sundays. Extra beds are possible for an additional charge.

Please note that the hotel will require a mandatory pre-authorization by credit card or cash deposit upon check-in. For more information about the amount requested, please contact the hotel directly.

Pentahotels has a strict no-smoking policy in our nonsmoking rooms. If you choose to smoke in these rooms, you will be subject to a fine of up to EUR 250.

A daily cleaning service is available upon request.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 4692 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 7.85
A
Ali solo_traveller az
10
2026-05-09 via Nuitee
N
Nadia solo_traveller se
7
Pros:

La terrasse en bas.

Cons:

Le lit trop grand pour rien L a moquette dans la chambre pas propre.

2026-05-09 via Nuitee
M
María José couple cr
8
2026-05-09 via Nuitee
A
Aravind solo_traveller at
8
2026-05-09 via Nuitee
A
abaskharoon solo_traveller fr
7
Pros:

Le personnel est très accueillant et serviable
La literie est confortable
Bar et réception très agréable
Un plus très apprécié est là sécurité (surtout le soir à l'entrée/
Emplacement plutôt bien placé
Petit déjeuner plutôt simple mais suffisant

Cons:

Une mauvaise odeur dans la chambre (sûrement les toilettes) dès l'entrée dans la chambre qui rend le séjour désagréable.
Climatisation au plafond dont une partie est scotché dont une partie menace de céder ce qui n'est pas très qualitatif.
La poubelle de la chambre n'a pas été vidée durant le séjour et les serviettes malgré le fait qu'elles soient au sol n'ont pas été changées.

2026-05-09 via Nuitee
T
Tinca solo_traveller ro
9
2026-05-09 via Nuitee
A
Ali solo_traveller az
10
2026-05-09 via Nuitee
B
Bernadette solo_traveller gf
8
Pros:

Le personnel était très avenants.

Cons:

C'était sombre.

2026-05-08 via Nuitee
K
Ketty couple it
9
Bellissimo soggiorno!
Pros:

Hotel molto bello e ben curato, dettagli delle zone comuni molto piacevoli, le vetrate verso la strada sulla facciata erano molto scenografiche! È stato piacevole fare aperitivi nel bar, zona relax bella. Camera grande e molto confortevole, bagno pulito Soddisfatta!

Cons:

Da italiana doc. Non amo la moquette nei pavimenti… ma capisco che all’estero sia tutto normale…

2026-05-08 via Nuitee
S
Simone couple it
6
Una delle poche soluzioni percorribili visti i prezzi folli di Bruxelles, però non soddisfacente in quanto comunque i se
Pros:

La posizione, il prezzo mediamente più basso di altri

Cons:

Servizi, pulizia, velocità della risoluzione problemi non adatti a un quattro stelle

2026-05-08 via Nuitee
S
Sven couple lu
8
2026-05-08 via Nuitee
J
Jean Claude couple be
10
2026-05-07 via Nuitee
A
ALEXANDROS couple gr
5
2026-05-07 via Nuitee
S
sacco couple it
10
2026-05-06 via Nuitee
M
Maimouna couple be
10
Incroyable
Pros:

Incroyable

Cons:

J'aurais tellement aimé manger mes calamars, mais comme la cuisine est en travaux, baaah ça arrive et c'est pas grave je reviendrai pour mes calamars 🙂

2026-05-06 via Nuitee
W
Willy Nzeyimana solo_traveller nl
9
Pros:

C'était bien en général. Propre et l'emplacement est bon.

Cons:

Le parking sous-terrain très difficile de s'y retrouver. Presque pas d'indications. Un veritable labyrinthe. Je ne sais pas pourquoi ce n'est pas marqué que le parking de l'hôtel se situe au niveau A. Cela faciliterait les clients de l'hôtel.

2026-05-06 via Nuitee
M
Maimouna solo_traveller be
10
Incroyable
Pros:

Magnifique et hyper agréable tellement à à l'aise que j'ai ressenti comme sensation d'être chez soi 🙂

Cons:

Impeccable

2026-05-06 via Nuitee
M
martina solo_traveller at
10
2026-05-06 via Nuitee
E
ERASMUS extended_group es
7
2026-05-06 via Nuitee
N
Niklaus couple ch
10
2026-05-05 via Nuitee