pentahotel Brussels City Centre

Hotels
•
pentahotels
8.1 (4444 reviews)
Chaussee de Charleroi 38 , Brussels , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Great breakfast
Cons:
Cleanliness issues
Wi-Fi problems

Categories

Cleanliness
6.85
Several comments indicated issues with cleanliness, including stains and lack of room service.
Service
8.85
Positive feedback on staff and service, but some issues with room service timing.
Location
8.85
Multiple reviews praised the convenient location near the city center.
Room Quality
7.35
Some complaints regarding room temperature and noise, but generally comfortable.
Amenities
8.35
Good selection of amenities like a great breakfast and comfortable lounge areas.
Value for Money
7.85
Fair pricing relative to quality, though some felt improvements could justify higher rates.
Food and Beverage
8.85
Highly praised breakfast and dining options.
Overall Experience
7.85
Generally positive experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:52

Property Description

Spacious Rooms with Modern Amenities

The bright and airy rooms at pentahotel Brussels City Centre are equipped with air conditioning, coffee/tea facilities, and a flat-screen TV. Enjoy complimentary WiFi and a selection of new films and blockbusters for your entertainment.

Fitness Center and Relaxing Bar

Unwind at the on-site fitness center after a productive meeting or a day of exploring the city. Then, head to the bar to savor a variety of Belgian beers and cocktails in a cozy atmosphere.

Diverse Dining Options at pentalounge

Experience a culinary journey at the pentalounge with its extensive menu of international cuisine and beverages, catering to all tastes and preferences.

Book your stay at pentahotel Brussels City Centre for a delightful blend of comfort, convenience, and entertainment.

Important information:

For prepaid rates where payment has been taken before arrival, please ensure you present the debit/credit card used for payment upon check-in; otherwise, another means of payment may be requested.

All guests are required to show photo identification upon check-in.

Late check-out until 15:00 is possible on Sundays. Extra beds are possible for an additional charge.

Please note that the hotel will require a mandatory pre-authorization by credit card or cash deposit upon check-in. For more information about the amount requested, please contact the hotel directly.

Pentahotels has a strict no-smoking policy in our nonsmoking rooms. If you choose to smoke in these rooms, you will be subject to a fine of up to EUR 250.

A daily cleaning service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 4444 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 7.85
M
Michael • solo_traveller • de
8
2026-02-14 • via Nuitee
E
Ephraïm • solo_traveller • be
10
2026-02-13 • via Nuitee
N
Nelton • couple • de
7
2026-02-13 • via Nuitee
J
Julien • family_with_children • be
10
2026-02-12 • via Nuitee
L
Leandro • couple • br
6
Pros:

Bem localizado.

Cons:

O hotel nao tem serviço de quarto incluso na diaria. De 5 dias eu tinha direito a apenas uma limpeza (ou seja, arrumação de cama, retirada do lixo, retirada da bandeja de serviço de quarto e limpeza básica diária ficam por conta do hospede).. Isso não está claro no momento da reserva. Nunca tinha visto isso, me desapontou.

2026-02-12 • via Nuitee
M
Mexx • solo_traveller • be
10
2026-02-11 • via Nuitee
G
Gohar • solo_traveller • am
8
2026-02-10 • via Nuitee
T
Thierry • family_with_children • be
10
Pros:

La déco, la literie et le côté très cosy du salon bar.

Cons:

Nada

2026-02-10 • via Nuitee
D
Dominique • couple • be
4
Très surfait, ne vaut pas les 4 étoiles et pour 134,00 € la nuitée, on s'attend à nettement mieux.
Pros:

Une déco originale.

Cons:

Un réveil à 6h du matin à la suite du déclenchement de l'alarme incendie par un client qui fumait dans sa chambre!
Des couettes séparées pour un lit double composé de deux lits simples côte à côte et un matelas trop dur!
Une salle de bain minimaliste ne permettant pas de déposer le nécessaire de toilettes et de maquillage!
Le personnel en Jeans et T-shirt pour le service du petit-déjeuner!
Des clients qui venaient petit-déjeuner en pyjama!
Un parking public à côté de l'hôtel où j'ai payé un prix maximum pour 24 h étant donné que le terminal de l'hôtel qui permettait une réduction était en panne!

2026-02-09 • via Nuitee
D
Din • couple • mk
10
2026-02-09 • via Nuitee
J
Jordi • couple • nl
9
2026-02-09 • via Nuitee
J
Jordi • couple • nl
9
2026-02-09 • via Nuitee
J
Jordi • couple • nl
9
2026-02-09 • via Nuitee
F
Faiza • solo_traveller • be
8
2026-01-31 • via Nuitee
Z
Zatoko • couple • gb
8
Comfortable sleeping.
Pros:

The bed was very comfortable. The room very clean.

2026-01-30 • via Nuitee
H
Houssam • solo_traveller • fr
3
2026-01-30 • via Nuitee
C
Carolie Eveline • couple • be
5
2026-01-29 • via Nuitee
D
Doval • couple • es
9
2026-01-29 • via Nuitee
C
Carolie Eveline • couple • be
5
2026-01-29 • via Nuitee
E
Esperanza • family_with_children • es
10
Buenas experiencia. Visitado por segunda vez.
Pros:

La ubicación, las instalaciones, el ambiente

Cons:

Llegamos pronto y nos asignaron una habitación en la primera planta q tenía un muro delante de la ventana. Reclamamos en recepción y nos cambiaron

2026-01-28 • via Nuitee