The Saratoga Hilton

Hotels
Hilton Hotels & Resorts
8.2 (597 reviews)
534 Broadway , Saratoga Springs , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Slow service
Small bathroom

Categories

Cleanliness
7.59
Several reviewers mentioned issues with cleanliness, particularly with bedding.
Service
9.06
Staff were noted as friendly and accommodating throughout various reviews.
Location
9.1
Positive remarks about the great location near shopping and local culture.
Room Quality
8.05
Guest feedback indicated comfortable rooms, although bathroom size was an issue.
Amenities
8.08
Amenities like coffee makers and the indoor pool were positively mentioned.
Value for Money
8.04
Overall perceived as good value although some guests felt pricing was on the higher side.
Food and Beverage
7.59
Mixed reviews on food quality; mentioned as mediocre and slow service during breakfast.
Overall Experience
8.06
General feel was positive, with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:02

Property Description

Modern Facilities and Amenities
The Saratoga Hilton boasts state-of-the-art fitness facilities, an indoor swimming pool, and complimentary wireless internet access for all guests.

On-site Dining Experience
Indulge in American-inspired cuisine at The Springs restaurant, serving delicious breakfast, lunch, and dinner options within the hotel premises.

Convenient Location
Situated just 3.2 km from the Saratoga Race Course and in close proximity to Saratoga Park and Saratoga Performing Arts Centre, The Saratoga Hilton offers a prime location for both leisure and business travelers.

To experience luxury, convenience, and top-notch service, book your stay at The Saratoga Hilton today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 597 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.06
N
Nicholas couple us
8
Great stay
Pros:

Within walking distance of so many places and a short drive away for our concert

2026-07-04 via Nuitee
M
Maria solo_traveller us
8
Pros:

Lovely staff, cheerful and pleasant

Cons:

Bathroom is a little small, lighting in the rooms could be better

2026-07-04 via Nuitee
J
Joe couple us
9
2026-07-04 via Nuitee
P
Patricia solo_traveller us
4
Pros:

Location and evening staff was nice and accommodating.

Cons:

The room temp was all over the place the couch area was freezing but you were hot in bed sleeping. Morning staff made rude comment upon checkout.... I was tired and did not want to engage due to my uncomfortable night... when I walked away I overheard his comment.

2026-07-03 via Nuitee
M
Mary couple us
10
Easy and clean.
Pros:

Location

Cons:

Nothing

2026-06-30 via Nuitee
W
William solo_traveller us
5
Needed a room for two nights and it fill that minimal bill.
Pros:

A/C worked well , beds were comfortable

Cons:

You need to walk 100 yards once the building to get to the front desk . Seemed like we walked a 1/4 to room from the car. Staff was dressed as they were at a freak show . Scary

2026-06-28 via Nuitee
A
April L Strouse family_with_children us
10
2026-06-28 via Nuitee
P
Peter family_with_children us
4
It was ok
Pros:

Quite

Cons:

Kinda dirty

2026-06-25 via Nuitee
C
Cynthia couple us
7
2026-06-22 via Nuitee
B
Bruce couple us
6
It was over priced and just ok
Pros:

Location

Cons:

Showers, value and elevators

2026-06-21 via Nuitee
L
Lisa extended_group us
8
2026-06-20 via Nuitee
J
Janice solo_traveller us
9
Very nice comfortable room .
Pros:

Walking distance to town . Loved the pool .

Cons:

The breakfast was not good. There was only one waitress with no d patience . She was very stressed out and needed help. Not at all worth the money and it’s was upsetting seeing her work alone and be so stressed . I was shocked not Hilton like . Won’t do that again.

2026-06-12 via Nuitee
L
Linda T couple us
3
Very, very disappointed
Pros:

Location

Cons:

When we arrived, I requested a shower chair to be put in our junior suite. It was very expensive room. When I got back to the room that night, very late there was no shower chair. Due to a disability, I am required to use a shower chair for medical purposes. Also, the front desk told us that there would be a trolley available to take us to and from the racetrack, which, in fact, there was no trolley. At a hotel of that size the front desk should be aware of transportation as they do not have a concierge. I requested compensation for the lack of the medical necessary, shower chair and was told that a manager would get in touch with me. No one has gotten in touch with me to date.

2026-06-09 via Nuitee
X
XIAO extended_group cn
7
2026-06-02 via Nuitee
S
Samantha solo_traveller us
6
Pros:

Clean friendly staff

Cons:

Breakfast was awkward. Seemed short staffed and most of the Buffett was burnt food. Other guests nearby had also complained about wait time for coffee or service. I selected to have breakfast included with stay and had received a bill for same separately so that lead to an awkward interaction.

2026-06-01 via Nuitee
H
Haizuly couple us
9
2026-05-28 via Nuitee
G
Gina solo_traveller us
5
Pros:

location

Cons:

it was ok

2026-05-27 via Nuitee
K
Kisher solo_traveller us
9
Pros:

Nice staff

2026-05-16 via Nuitee
R
Rhonda couple us
8
2026-05-10 via Nuitee
J
Jared couple us
8
2026-05-07 via Nuitee