Best Western Plus Commerce Hotel

Hotels
Best Western Plus
8.5 (6382 reviews)
7272 E Gage Ave , Los Angeles , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Dirty carpets
Limited local dining options

Categories

Cleanliness
7.64
Some concerns about cleanliness with reports of a dirty carpet and lingering smells.
Service
9.11
Staff were friendly, attentive, and professional, enhancing the overall stay.
Location
7.15
Location requires a car to access nearby amenities, which could be a drawback for some guests.
Room Quality
8.6
Spacious rooms with good amenities, though some reported issues with pillows and bed smells.
Amenities
9.13
Included breakfast, free parking, and gym facilities were highly appreciated by guests.
Value for Money
9.09
Guests felt they received good value due to breakfast and amenities provided.
Food and Beverage
8.64
Breakfast options were varied and enjoyed, although the daily menu could benefit from more variety.
Overall Experience
8.61
Overall a positive experience with minor issues that did not overshadow the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:18

Property Description

Luxurious Amenities

Best Western Plus Commerce Hotel in Los Angeles offers an array of luxurious amenities, including an outdoor swimming pool, fitness centre, and a beautiful garden. Guests can unwind and relax in style during their stay.

Convenient Services

With free WiFi, a shared lounge, and a 24-hour front desk, guests can enjoy convenient services throughout their visit. Whether for business or leisure, the hotel ensures a hassle-free and comfortable experience for all guests.

Delightful Offerings

Start your day right with a delicious continental breakfast available each morning. Additionally, the hotel features a sun terrace, business centre, and vending machines with snacks and drinks, providing guests with everything they need for a memorable stay.

Book your stay at Best Western Plus Commerce Hotel now and experience luxury and convenience in the heart of Los Angeles!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 6382 reviews
Cleanliness: 7.64
Service: 9.11
Location: 7.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 8.61
A
Adnana solo_traveller us
10
Great day very World Cup oriented. Thanks for the staff.
Pros:

The best thing about the property was the staff, they are great, courteous, always smiling and welcoming

Cons:

Very clean

2026-06-20 via Nuitee
V
Vera family_with_children us
9
The best offer of value/price
Pros:

Really clean room, very good breakfast, nice staff

Cons:

The location is quite creepy

2026-06-20 via Nuitee
M
Mujdzic solo_traveller ch
10
Parfait
Pros:

L’emplacement, la propreté et la gentillesse du staff.

2026-06-20 via Nuitee
M
Maria family_with_children de
7
Nett
Pros:

Der Joghurt beim Frühstück war sehr lecker

Cons:

Plastikgeschirr, ziemlich einseitiges Frühstück. Nichts glutenfreies.

2026-06-18 via Nuitee
C
Christophe couple fr
9
Pros:

L’hôtel dispose d’un petit déjeuner qui est excellent, il est centré les sites touristiques et dispose un parking assez grand

2026-06-18 via Nuitee
M
Mert extended_group tr
7
2026-06-17 via Nuitee
V
Vickie extended_group us
10
Excellent
Pros:

I love the seating area, thw decor, the water stations with different fruits in the water.

Cons:

the parking could be extended (sorry for the Dennys fire) but get rid of that and parking would be fabulous

2026-06-17 via Nuitee
C
Casey couple us
10
My stay in Los Angeles was smooth, comfortable, and exactly what I needed.
Pros:

Check in was super easy. Room was spacious and clean, very clean. Bed and other furniture were comfortable. Staff was polite and professional. Parking lot was spacious with plenty available parking.

Cons:

I don't have any complaints.

2026-06-16 via Nuitee
H
Hiwote family_with_children it
8
2026-06-16 via Nuitee
J
Jean solo_traveller fr
9
Pros:

Bien mieux que nous ne pensions, une très agréable surprise !

Cons:

Tout était génial

2026-06-16 via Nuitee
B
Busranur extended_group us
6
Pros:

The hotel itself was clean and well-maintained, and Oscar at the front desk was professional, friendly, and genuinely helpful.

Unfortunately, my experience was completely overshadowed by Eduardo at the front desk. His attitude was shockingly rude, dismissive, and unprofessional—something I would not expect even from a budget hotel, let alone a 5-star property. He treated guests with a complete lack of respect and made what should have been a pleasant stay unnecessarily frustrating.

Because of Eduardo's behavior, I cannot justify giving this hotel more than 3 stars. Management should seriously address the level of customer service being provided at the front desk, as one employee can damage the reputation of an otherwise excellent hotel.

Cons:

The hotel itself was clean and well-maintained, and Oscar at the front desk was professional, friendly, and genuinely helpful.

Unfortunately, my experience was completely overshadowed by Eduardo at the front desk. His attitude was shockingly rude, dismissive, and unprofessional—something I would not expect even from a budget hotel, let alone a 5-star property. He treated guests with a complete lack of respect and made what should have been a pleasant stay unnecessarily frustrating.

Because of Eduardo's behavior, I cannot justify giving this hotel more than 3 stars. Management should seriously address the level of customer service being provided at the front desk, as one employee can damage the reputation of an otherwise excellent hotel.

2026-06-16 via Nuitee
W
William solo_traveller us
10
Pros:

Front desk

2026-06-16 via Nuitee
S
sabrina solo_traveller fr
9
2026-06-16 via Nuitee
J
Jur solo_traveller us
10
2026-06-16 via Nuitee
B
Breakhna family_with_children us
9
2026-06-15 via Nuitee
A
Alexander extended_group mt
10
Pros:

Room was comfortable and breakfast was very good. Coffee was great.

2026-06-15 via Nuitee
T
Tabetha solo_traveller us
4
2026-06-15 via Nuitee
M
Maik family_with_children br
9
Pros:

Café da manha bom. Muito próximo do Outlet e fácil acesso.

2026-06-15 via Nuitee
D
Diandra couple us
10
2026-06-15 via Nuitee
P
PeddiReddy couple us
10
2026-06-15 via Nuitee