Hotel Heinz Plauen

Hotels
•
Independent
8.6 (490 reviews)
Jössnitzer Strasse 112, Plauen, 08525 , Plauen , DE
49-03741-54770

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Pets allowed

Facilities

Free breakfast
Free WiFi
Terrace
Wheelchair accessible
Hiking/biking trails nearby
Free breakfast
Front desk (limited hours)
Smoke-free property
Free buffet breakfast
Handrails in stairways
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Cons:
Old furniture
Location may be distant for some

Categories

Cleanliness
8.09
Several reviews noted cleanliness positively, but some complaints about room furniture and bathrooms indicate room for improvement.
Service
9.06
Staff were frequently described as friendly and attentive, providing excellent service.
Location
8.6
Location received positive comments; however, one review noted it was somewhat far from the center.
Room Quality
8.05
Some reviews noted that the furniture was outdated and not suitable for guests with physical limitations.
Amenities
8.58
Breakfast options are varied and appreciated, contributing positively to the overall experience.
Value for Money
8.64
Overall satisfaction with the stay suggests good value for the price paid, especially regarding amenities.
Food and Beverage
9.09
Breakfast was frequently highlighted as excellent and plentiful.
Overall Experience
8.66
Overall experience was mostly positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:25

Property Description

Terrace with Stunning Views

Take in the breathtaking views from the terrace while enjoying complimentary wireless internet access at Hotel Heinz Plauen. Start your day with a complimentary buffet breakfast served daily from 6:30 AM to 10:00 AM.

Comfortable Guestrooms

Stay in one of 12 cozy guestrooms, each featuring a flat-screen television and complimentary wireless internet access. Relax in the separate sitting areas and stay entertained with cable programming.

Convenient Location

Located just a short drive away from several prominent landmarks including St. Paul's Church and Church Pauluskirche Plauen, Hotel Heinz Plauen offers a convenient base for exploring the city.

Indulge in comfort and convenience at Hotel Heinz Plauen - book your stay now for an unforgettable experience!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 13 days prior to check-in.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Covid

    Guests must provide a negative COVID-19 test result

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 12

See all policies

Location

Guest Reviews

8.6
Based on 490 reviews
Cleanliness: 8.09
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.64
Food and Beverage: 9.09
Overall Experience: 8.66
N
Nancy • family_with_children • de
4
Enttäuschend
Pros:

Die Lage war perfekt 👌🏻

Cons:

Wir hatten ein Zimmer unter dem Dach in der 3. Etage . Es gab keinen Fahrstuhl und keinen funktionierenden Kühlschrank.
Beim Frühstück gab es abgelaufenen Joghurt und Leberwurst.

2026-08-04 • via Nuitee
J
Johann • couple • de
9
Gut und sauber
Pros:

Ruhe und Abgeschiedenheit

2026-08-02 • via Nuitee
A
Anna • solo_traveller • pl
10
Pros:

Byłam i było super czyściutko, jedzenie pyszne polecam bardzo 😁

2026-07-19 • via Nuitee
M
Martin • solo_traveller • de
8
2026-07-13 • via Nuitee
I
Ines • solo_traveller • de
5
Es war ok für eine Nacht, einen längeren Aufenthalt allerdings empfehle ich nicht.
Pros:

Das Personal beim Frühstück war sehr freundlich und zuvorkommend.

Cons:

Das Inventar ist sehr in die Jahre gekommen.
Alles etwas plüschig.

2026-07-07 • via Nuitee
R
Richard • solo_traveller • de
8
2026-07-06 • via Nuitee
R
Ralph • couple • de
7
Pros:

Freundlich, sauber und gutes Frühstück

Cons:

Handtücher und Bettwäsche knochenhart

2026-07-05 • via Nuitee
F
Frank • extended_group • de
8
2026-06-22 • via Nuitee
S
Sieglinde • solo_traveller • de
5
Cons:

leider am Tag der Anreise 0 Punkte, die restlichen Tage volle Punktzahl

2026-06-21 • via Nuitee
R
Ronald • solo_traveller • de
8
2026-06-20 • via Nuitee
D
Dezsö • solo_traveller • de
9
Ich fühlte mich voll..
Pros:

Ich war schon öffter da wegen meine Arbeit.Ich finde immer noch freundlich und svhön in Ordnung gehaltene Hotel.

Cons:

Für mich die Treppen sind belastung bei obere zimmer aber ich nehme als Rehasport.

2026-06-15 • via Nuitee
G
Gudrun • solo_traveller • de
7
2026-06-15 • via Nuitee
V
Verners • extended_group • lv
5
Cons:

Breakfast was terrible

2026-06-11 • via Nuitee
A
Andrea • solo_traveller • de
9
2026-06-11 • via Nuitee
C
Christina • solo_traveller • de
8
Pros:

Zeitlich flexibele Anreise möglich, dank Schlüsselsafe.

2026-06-08 • via Nuitee
R
Ralf • solo_traveller • de
8
Pros:

Ein sauberes ruhiges Zimmer. Super Frühstück.
Freundliches Personal.

2026-06-06 • via Nuitee
S
Sylke • solo_traveller • de
9
Ein kleines gemütliches Hotel zum günstigen Preis
Pros:

Das Zimmer ist sehr gut und absolut dem Preis entsprechend. Es gibt nichts zu beanstanden, Das Frühstück ist sehr sehr gut und üppig. Da ist für jeden etwas dabei.
Insgesamt ist es sehr gemütlich.
Ein gutes Preis-Leistungs-Verhältnis!

Cons:

Da fällt mir nichts ein!

2026-05-19 • via Nuitee
T
Torsten • couple • de
7
2026-05-18 • via Nuitee
K
Kinne • solo_traveller • de
8
Pros:

Frühstück war sehr gut. Sehr sauber, große Dusche

2026-05-13 • via Nuitee
M
Mike • solo_traveller • de
7
Sehr gute Unterkunft, wenn man nicht im obersten Geschoß ohne Fahrstuhl untergebracht ist.
Pros:

Sehr gutes Frühstück, sehr nette Bedienung.

Cons:

4 Etagen und kein Fahrstuhl.

2026-05-04 • via Nuitee