DoubleTree by Hilton Lansing

Hotels
Doubletree by Hilton
7.8 (403 reviews)
111 North Grand Avenue , Lansing , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noise disturbances
Maintenance issues

Categories

Cleanliness
7.19
Some rooms described as clean, but issues like water damage noted.
Service
8.66
Staff described as friendly and helpful.
Location
8.2
Convenient location with many food options nearby.
Room Quality
7.65
Rooms mentioned as comfortable but have issues with outdated decor.
Amenities
7.68
Lack of included breakfast and water supply issues noted.
Value for Money
8.14
Solid value considering the location and service.
Food and Beverage
6.69
Breakfast options criticized for quality.
Overall Experience
8.16
Positive experiences highlighted despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:53

Property Description

Riverside Luxury in Lansing

Convenient Location: Situated steps away from the Michigan State Capitol and overlooking the Grand River.

Modern Amenities: Enjoy a 24-hour business center, a cozy lounge area in each room, and an indoor pool for relaxation.

Dining Delights: Indulge in a delicious meal at Capitol City Grille and Lounge or unwind with a drink at the on-site bar.

Experience comfort and convenience at its finest at DoubleTree by Hilton Lansing. Book your stay now for a memorable trip in Lansing.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

7.8
Based on 403 reviews
Cleanliness: 7.19
Service: 8.66
Location: 8.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
N
Nacole extended_group us
6
2026-04-02 via Nuitee
A
allison solo_traveller us
10
2026-03-30 via Nuitee
M
Melissa couple us
7
Decently okay, but not outstanding
Pros:

Location is without dispute, best closest to the Capitol. Room was renovated, clean and comfortable.

Cons:

I was accommodated with my request to have a room with a bathtub. I was prepared with bath salts, but was disappointed, because the water was merely lukewarm. I was also disappointed that it took me three phone calls urgently requesting the return of a trench coat that I left in my room, even though I called on the day that I checked out.

2026-03-27 via Nuitee
H
Helen couple us
9
2026-03-19 via Nuitee
L
Laura family_with_children us
9
Our Rooms were clean and accommodating.
Pros:

They accommodated us with 2 rooms joined together, and a late checkout.

Cons:

No continental breakfast.

2026-03-16 via Nuitee
B
Boersma solo_traveller us
5
Decent
Pros:

It was clean

Cons:

I misunderstood the shuttle to airport. In Chicago the park and stay allows you transfer to and from airport

2026-03-13 via Nuitee
B
Bradley couple us
10
Great!
Pros:

Shower was awesome and bed was perfect

Cons:

Nothing

2026-03-05 via Nuitee
W
Wendy couple us
10
We stayed for a concert and it was very warm and welcoming
Pros:

Very clean and friendly and spacious

Cons:

The location, very dirty, many homeless laying all over, trash everywhere

2026-03-03 via Nuitee
M
Mikie and Savannah shew solo_traveller us
5
2026-02-25 via Nuitee
B
Beth solo_traveller us
9
Pros:

Very clean with friendly staff

2026-02-22 via Nuitee
U
usbrowns Couples Middleburg, Florida
6
Pool is closed, Bar closes early, and the coffee shop wasn't opened in the morning
Pros:

This hotel has a great location and the bed was wonderful. However, the place was dead! We had hoped to swim because the hotel advertises an indoor pool but here were black tarps up at the door and gym window. We also found that the cafe and bar weren't opened during the advertised hours. I would stay at this hotel again because I slept well but I was disappointed in how the amenities were advertised and managed.

2026-02-18 via Tripadvisor
V
V348AZjimd Solo travel
8
i love the valet
Pros:

I had a wonderful experience with the valet today. My valets were Benjamin, Tai, Emilio, and Liban. We had some issues the night before with valet, but this morning the team was preforming like a well oiled machine. They had a lot of people waiting for their cars. Despite that the cars were coming here quickly and smoothly.

2026-02-13 via Tripadvisor
M
mattaB8638PE Business
10
Great service especially the valet
Pros:

Hotel was very nice and clean! Service was very excellent and I was greeted by valet Samy when I first arrived and he helped with my bags to my room and was quick to get my car back to me. Would definitely come back and recommend for the great service!

2026-02-02 via Tripadvisor
M
Mackenzie family_with_children us
7
Pros:

The location

2026-01-27 via Nuitee
M
Megan couple us
10
Cons:

The pool is out

2026-01-26 via Nuitee
C
Cobb-Saxton family_with_children us
8
Loved the room. Bed and was comfy and room clean. Loved that it had the skywalk attached to the Lansing Convention Cente
Pros:

The staff was absolutely fantastic! The staff at the front and the staff in the dining room were superb!

Cons:

Waiting until we arrived to tell us the pool was down. I’m glad there was still a fitness room.

2026-01-26 via Nuitee
H
Herrick family_with_children us
10
Pros:

Hotel was clean, and in convenient location for an event at the lasting center.

Cons:

Na

2026-01-25 via Nuitee
K
Katie solo_traveller us
6
2026-01-20 via Nuitee
J
Jennifer family_with_children us
9
I would come again
Pros:

Close to the capitol. Room was nice, shower was nice. Staff was nice

Cons:

The restaurant was lacking. Not many choices, not good choices for gluten free. Breakfast bar wasn’t very good. Service however was good

2026-01-19 via Nuitee
R
Richard solo_traveller us
9
Great hotel for a business stay with easy access to Lansing attractions.
Pros:

Staff at time of check-in and check-out were great and incredibly helpful in answering questions. The hotel was attached by walkway to the conference center I was visiting. The room was clean with no off smells. The room was also well decorated, with nice/comfortable beds and the bathroom was huge. Loved it.

Cons:

It was difficult to "scroll" through the TV channels as I was unable to find a channel guide. Otherwise all was good.

2026-01-19 via Nuitee