DoubleTree by Hilton Lansing

Hotels
•
Doubletree by Hilton
7.8 (438 reviews)
111 North Grand Avenue , Lansing , us
+1 517-482-0188

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noise disturbances
Maintenance issues

Categories

Cleanliness
7.19
Some rooms described as clean, but issues like water damage noted.
Service
8.66
Staff described as friendly and helpful.
Location
8.2
Convenient location with many food options nearby.
Room Quality
7.65
Rooms mentioned as comfortable but have issues with outdated decor.
Amenities
7.68
Lack of included breakfast and water supply issues noted.
Value for Money
8.14
Solid value considering the location and service.
Food and Beverage
6.69
Breakfast options criticized for quality.
Overall Experience
8.16
Positive experiences highlighted despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:53

Property Description

Riverside Luxury in Lansing

Convenient Location: Situated steps away from the Michigan State Capitol and overlooking the Grand River.

Modern Amenities: Enjoy a 24-hour business center, a cozy lounge area in each room, and an indoor pool for relaxation.

Dining Delights: Indulge in a delicious meal at Capitol City Grille and Lounge or unwind with a drink at the on-site bar.

Experience comfort and convenience at its finest at DoubleTree by Hilton Lansing. Book your stay now for a memorable trip in Lansing.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Location

Guest Reviews

7.8
Based on 438 reviews
Cleanliness: 7.19
Service: 8.66
Location: 8.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
E
Emerick • solo_traveller • us
1
Bed bugs
Pros:

Nothing

Cons:

Bed bugs

2026-08-14 • via Nuitee
C
Carla • solo_traveller • it
9
Piacevole soggiorno
Pros:

La camera era ampia e confortevole.
Piacevole anche la sorpresa di una stiratrice verticale a disposizione anziché il classico ferro da stiro. Comoda la posizione centrale dell'hotel.

Cons:

Nulla di particolare da segnalare.

2026-07-14 • via Nuitee
M
Michelle • family_with_children • us
9
Pros:

Liked the easy access to comic con didnt have to really drive anywhere the room was nice

Cons:

There is no more pool and I didnt see that when I did reservations and when I asked a gentleman he was kinda rude about it and the bridge didnt light up

2026-07-13 • via Nuitee
A
Adam • couple • us
1
2026-07-09 • via Nuitee
T
Theresa • couple • us
10
Pros:

Bed

Cons:

Parking, having to pay and not available for entrance after 11

2026-07-09 • via Nuitee
J
Jie • family_with_children • ca
8
Pros:

Location! Watched the July4th fireworks from our room

Cons:

Always waiting for the elevator

2026-07-09 • via Nuitee
E
Emad • couple • us
10
Enjoy fully
Pros:

Everything

Cons:

Everything

2026-07-07 • via Nuitee
L
Lilian • couple • us
10
Excellent
Pros:

Clean, convenient location to offices and restaurants.

Cons:

There is no parking for guests.

2026-07-06 • via Nuitee
K
Kyle • couple • us
1
2026-06-22 • via Nuitee
J
Jennifer • family_with_children • us
6
Wasn’t terrible but declined since previous stay.
Pros:

Close to the Capitol

Cons:

Pool removed- kids want a pool. Our room did not have a tub, tub was requested. Front desk staff member was rude. The hospital was more run down and lacking than last year.

2026-06-10 • via Nuitee
L
lovellp2017 • Solo travel • Montvale, New Jersey
6
Verify your bill before check-out!
Pros:

This was a great stay (3 nights) and I had no complaints until checkout (that's the reason for the 3-star review). The accommodations were great and the breakfast was of a decent quality and great value.

As a Hilton Gold member, I am eligible for a $15 daily credit on food. It's a good thing I requested a copy of my folio. I noticed that I had been charged for one day's breakfast and no credit had been applied. When I pointed this out to the front desk associate, she said a refund of $15 would be provided. I left and a week later was disappointed to see that no $15 credit was refunded for the error. It is not a huge amount but causes one to wonder if this is just a sneaky trick to rake in a few extra bucks from unsuspecting guests. Please verify your bill before check-out.

2026-06-01 • via Tripadvisor
D
Daniel • solo_traveller • ae
6
2026-05-31 • via Nuitee
4
457kristene • Family • South Lyon, Michigan
2
Will still get charged even if you cancel room
Pros:

I canceled my room reservation to stay at another Hilton property. I have the reservation cancellation email, and this property double booked me, and then proceeded to refuse to refund me, even though it was their error.. and I was staying at another Hilton property. Customer service absolutely horrendous. I would never stay nor recommend this property. Be careful if booking!!!! You may get charged as a “no show”even if you cancel. Disgusting.

2026-05-10 • via Tripadvisor
M
Marianne • couple • us
3
Pros:

What breakfast

Cons:

Way over priced

2026-05-07 • via Nuitee
D
Donna • solo_traveller • us
7
2026-05-06 • via Nuitee
T
Timothy • couple • us
6
Cons:

I was traveling alone and arriving late. I’ve always used valet service before. I didn’t like having to park in a parking garage at night and walk alone.

2026-05-04 • via Nuitee
J
jscott296 • Family
6
Ok
Pros:

Staff is friendly however parking is an issue, ran out of pillows so kids didn’t have pillows for pull out sofa. Rooms are pretty small as well

2026-05-01 • via Tripadvisor
J
Jo ann • couple • us
10
Great bed and nice stay
Pros:

Pickup at airport!

Cons:

I liked everything

2026-04-28 • via Nuitee
N
Nacole • extended_group • us
6
2026-04-02 • via Nuitee
A
allison • solo_traveller • us
10
2026-03-30 • via Nuitee