Central Hotel Cheltenham by Roomsbooked

Hotels
6.3 (1120 reviews)
7 Portland Street , Cheltenham , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Value for money
Cons:
Room quality issues
Cleanliness concerns
Lack of amenities

Categories

Cleanliness
6.51
Several reviews remark on cleanliness; however, there are mentions of tired decor and musty smells.
Service
7.48
Friendly and welcoming staff are frequently mentioned positively in the reviews.
Location
8.02
Central location is a strong point across many reviews.
Room Quality
4.97
Inconsistent quality highlighted with complaints about small rooms and discomfort.
Amenities
6
Basic amenities noted, with some positive mentions of additional facilities, but a lack of some necessities.
Value for Money
7.46
Overall value for money is positively noted, balancing against the issues mentioned.
Food and Beverage
4.51
No explicit mentions of food and beverage; assigned the target average as this is a basic hotel.
Overall Experience
5.48
Mixed sentiments overall, with both positive and significant negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:57

Property Description

Central Hotel in the Heart of Cheltenham offers an ideal stay with free parking and Wi-Fi.

Convenient Location: Situated near Cheltenham's popular attractions like the Racecourse and Town Hall, guests can easily explore the town on foot.

Well-Equipped Rooms: Enjoy the convenience of self-catering rooms with fridges and combination oven/microwaves, ensuring a comfortable stay.

Comfort and Convenience: Whether it's the en suite bathrooms, TV, or tea/coffee facilities, each room is designed to cater to your needs.

Ready to experience the charm of Cheltenham at Central Hotel? Book your stay now!

Important information:

Free on-site parking is available on a first-come, first-served basis.Please contact the hotel before arrival to check availability.

This property offers a 24 Hour Assistance line.

Please note there is free WiFi at the hotel, but signal strength can vary throughout the property.

Kindly note that in the event of a 'Call Out' for a staff member in a non-emergency, a fee of GBP 35 will apply.

Please note that in the event of a lost key an additional deposit of GBP 25 for a spare key will be required and is fully refundable on the return of all keys.

Please note the lead guest must be 18 years and older.

Special Conditions may apply for group bookings, please contact the accommodations for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.3
Based on 1120 reviews
Cleanliness: 6.51
Service: 7.48
Location: 8.02
Room Quality: 4.97
Amenities: 6
Value for Money: 7.46
Food and Beverage: 4.51
Overall Experience: 5.48
S
Steve Stringer • solo_traveller • gb
8
2026-05-16 • via Nuitee
M
Michael • couple • gb
8
Very average.
Pros:

Location.

Cons:

Very tired.

2026-05-16 • via Nuitee
W
Wong • extended_group • gb
10
Great place for one night stay and maybe more. Beds really comfortable.
Pros:

The staff were extremely friendly and smiley. The room was great and the hotel was very central.
The shower cubicle wasn't the best condition however it wasn't the worst I've stayed in.
The room was much better than we expected, with a fridge and microwave.
Did the job .

Cons:

Nothing worth mentioning.

2026-05-16 • via Nuitee
M
Mary • solo_traveller • ca
8
Great for the money
Pros:

Very clean and wonderful staff

Cons:

The location

2026-05-12 • via Nuitee
J
Julian • solo_traveller • gb
7
2026-05-11 • via Nuitee
J
Jackie • family_with_children • gb
8
Pros:

The location was ideal, staff very helpful.

Cons:

The outside of the hotel was very disappointing and not the same as the pictures.

2026-05-10 • via Nuitee
J
Jeff • couple • gb
7
Basically all we needed was a bed for the night which is what got with no grills!
Pros:

There was no breakfast (we knew this in advance). The room was clean and tidy as was the toilet/shower room. The twin beds were comfortable. The staff were friendly. The location is very close to the town centre.

Cons:

The whole place is looking a bit tired but we did not expect Premier Inn standards for £59 per night!

2026-05-09 • via Nuitee
I
Ieva • solo_traveller • gb
8
Holiday was super
Pros:

Location is the best,

Cons:

Unfortunately, not sure who, but my bathroom little bin was not emptied from previous guests, that was bit poor,

2026-05-09 • via Nuitee
D
David • solo_traveller • gb
6
Comfortable enough stay in conveniently situated basic accommodation
Pros:

The room was of a reasonable size, quiet and clean enough. Useful to have a fridge and microwave. Bed was comfortable enough.
Very conveniently situated for Cheltenham town centre. Easy walking distance to coach station. Friendly staff.

Cons:

Room would benefit from being redecorated. Carpet was stained and needs replacing. Bedding and towels didn't feel very fresh or smell very nice. Bedside lamp was nowhere near the bed.

2026-05-06 • via Nuitee
V
VENKATASIVA KARTHIK • extended_group • gb
8
2026-05-03 • via Nuitee
M
Muhammad Abdul • family_with_children • gb
9
2026-05-03 • via Nuitee
D
David • couple • gb
6
Ok
Pros:

Clean, central location

Cons:

Tired, a bit dated…could do with a general revamp.

2026-04-30 • via Nuitee
• couple • gb
10
2026-04-30 • via Nuitee
G
Gary • solo_traveller • gb
5
2026-04-30 • via Nuitee
T
Tom • solo_traveller • gb
1
2026-04-27 • via Nuitee
A
Adam • solo_traveller • gb
8
2026-04-26 • via Nuitee
J
james • family_with_children • gb
7
Central Hotel cheltenham
Pros:

Good sized room and it came with fridge and microwave. I also liked that you can adjust the tv so you can watch it in bed or at the desk

Cons:

Could do with a new lick of paint as there was marks on the wall. The larger window in the bathroom wasn't frosted glass and the blind didn't quite fit the window as there was about 7cm gap. so people can see you have a shower from outside as it is located directly opposite the shower.

2026-04-26 • via Nuitee
J
James • couple • gb
3
bad parking room.. room felt like a bed sit
Pros:

location

Cons:

car park was too small tight and no spaces

2026-04-26 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-04-25 • via Nuitee
A
Amine • solo_traveller • fr
10
2026-04-24 • via Nuitee