Central Hotel Cheltenham by Roomsbooked

Hotels
6.3 (1083 reviews)
7 Portland Street , Cheltenham , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Value for money
Cons:
Room quality issues
Cleanliness concerns
Lack of amenities

Categories

Cleanliness
6.51
Several reviews remark on cleanliness; however, there are mentions of tired decor and musty smells.
Service
7.48
Friendly and welcoming staff are frequently mentioned positively in the reviews.
Location
8.02
Central location is a strong point across many reviews.
Room Quality
4.97
Inconsistent quality highlighted with complaints about small rooms and discomfort.
Amenities
6
Basic amenities noted, with some positive mentions of additional facilities, but a lack of some necessities.
Value for Money
7.46
Overall value for money is positively noted, balancing against the issues mentioned.
Food and Beverage
4.51
No explicit mentions of food and beverage; assigned the target average as this is a basic hotel.
Overall Experience
5.48
Mixed sentiments overall, with both positive and significant negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:57

Property Description

Central Hotel in the Heart of Cheltenham offers an ideal stay with free parking and Wi-Fi.

Convenient Location: Situated near Cheltenham's popular attractions like the Racecourse and Town Hall, guests can easily explore the town on foot.

Well-Equipped Rooms: Enjoy the convenience of self-catering rooms with fridges and combination oven/microwaves, ensuring a comfortable stay.

Comfort and Convenience: Whether it's the en suite bathrooms, TV, or tea/coffee facilities, each room is designed to cater to your needs.

Ready to experience the charm of Cheltenham at Central Hotel? Book your stay now!

Important information:

Free on-site parking is available on a first-come, first-served basis.Please contact the hotel before arrival to check availability.

This property offers a 24 Hour Assistance line.

Please note there is free WiFi at the hotel, but signal strength can vary throughout the property.

Kindly note that in the event of a 'Call Out' for a staff member in a non-emergency, a fee of GBP 35 will apply.

Please note that in the event of a lost key an additional deposit of GBP 25 for a spare key will be required and is fully refundable on the return of all keys.

Please note the lead guest must be 18 years and older.

Special Conditions may apply for group bookings, please contact the accommodations for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.3
Based on 1083 reviews
Cleanliness: 6.51
Service: 7.48
Location: 8.02
Room Quality: 4.97
Amenities: 6
Value for Money: 7.46
Food and Beverage: 4.51
Overall Experience: 5.48
C
Charles • extended_group • ie
1
2026-03-19 • via Nuitee
J
Justin • solo_traveller • us
7
For one person it’s a decent stay. Very small room but was clean and quiet. Ok overall stay
Pros:

Location and ease of access to town centre.

Cons:

Very small, like very small.

2026-03-18 • via Nuitee
D
Dominic • family_with_children • gb
5
2026-03-17 • via Nuitee
M
Maurice • couple • ie
6
2026-03-16 • via Nuitee
V
Vadym • couple • gb
8
2026-03-13 • via Nuitee
S
Scott • solo_traveller • gb
5
2026-03-11 • via Nuitee
R
rob • solo_traveller • gb
9
Great for my needs
Pros:

Location

Cons:

No phone charger socket in room

2026-03-06 • via Nuitee
P
Penny • solo_traveller • se
7
2026-03-04 • via Nuitee
B
Ben • family_with_children • gb
6
2026-03-03 • via Nuitee
P
Phil • couple • gb
7
Pros:

Central location. Had what it needed to. Was basic but adequate

Cons:

Very tight car park

2026-03-02 • via Nuitee
D
Daniel • extended_group • gb
10
Pros:

Beds was really comfy.staff was great,and location was perfect

2026-02-25 • via Nuitee
A
Andrew • family_with_children • gb
10
2026-02-22 • via Nuitee
S
sarahsO2979ZU • Couples • Leek, Staffordshire, England
4
Not worth the money! Avoid !! Run down !!
Pros:

Location was great . Staff really pleasant

Room decent size ! Had a fridge , hairdryer in bathroom didn’t work but found one on the drawer !
The room wss very run down ! Flaky paint , the toilet leaked whilst we was out ! Went down to report it but no reception staff so security came up snd placed lots of towels down ! .. could see where previous signs had been removed
Quite a dangerous raised ledge into the bathroom wirh no warning ! Could easily trip over it
Would I stay here again ? Absolutely not ! Wasnt worth £120 for 1 night !!
Run down and definitely needs a whole new revamp !!

2026-02-17 • via Tripadvisor
R
rich • solo_traveller • gb
7
2026-02-12 • via Nuitee
B
Brett • solo_traveller • gb
5
Pros:

Great location right in centre of town. Good access to everywhere.
WiFi fine, although had to ring reception to get password
Staff very friendly and welcoming on arrival.

Cons:

Very grubby, dirty, needs a lick of paint. Floor carpet needs cleaning.
Bedside lamp and corner wall mount hanging off the wall over the bed so had to take it down. Not secure at all.
Check out 10am sometimes a little early bearing in mind unpaid £110 for the night.
Very over priced, but because of its location they can get away with charging that much.

2026-01-27 • via Nuitee
K
Kelly • solo_traveller • gb
8
2026-01-27 • via Nuitee
D
David • family_with_children • gb
4
2026-01-26 • via Nuitee
L
Leila • solo_traveller • gb
8
Pros:

My single room unexpectedly had a fridge and microwave, plates, cutlery etc so ended up perfect for a ready meal dinner from the nearby M&S!

Cons:

The loo wasn’t as clean as it could’ve been

2026-01-24 • via Nuitee
L
Lily • couple • gb
10
2026-01-24 • via Nuitee
M
Michelle • solo_traveller • gb
7
Pros:

Location is ideal.

Cons:

Decor a bit dated

2026-01-23 • via Nuitee