DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Hotels
•
Doubletree by Hilton
8 (903 reviews)
One Bigelow Square , Pittsburgh , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Elegant room design
Cons:
Cleanliness issues
Food service not available

Categories

Cleanliness
6.14
The room was reported as dirty, and carpet was a mess.
Service
9.11
Charming and friendly reception staff; proactive communication from housekeeping.
Location
9.15
Centrally located with easy access to attractions.
Room Quality
9.1
Newly remodeled room that was fantastic with elegant furnishings.
Amenities
8.13
Standard quality for this hotel tier.
Value for Money
8.09
Great value for the price.
Food and Beverage
6.14
The restaurant was supposed to be open but was closed.
Overall Experience
8.11
Third stay here and it does not disappoint.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:19

Property Description

Prime Location in Pittsburgh's Business District

Convenient Amenities for Guests

The DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown offers a complimentary shuttle service for easy exploration of the city, a well-equipped health club for fitness enthusiasts, and a relaxing indoor pool for unwinding after a busy day.

Comfortable and Luxurious Accommodations

Guests can enjoy spacious rooms and suites with free high-speed internet, cozy bedding featuring pillow-top mattresses and down comforters, and entertainment options including HDTVs. The Wolfgang Puck coffee makers with complimentary coffee and tea add a touch of luxury to your stay.

Ready to experience the perfect blend of convenience and comfort in downtown Pittsburgh? Book your stay at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown now!

Important information:

Guests must be 21 years of age or older to check in.

Please note, valet parking: car size clearance is 74 in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 36 per day.

Location

Guest Reviews

8
Based on 903 reviews
Cleanliness: 6.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 6.14
Overall Experience: 8.11
R
Regina • solo_traveller • us
9
Very comfortable & the staff very pleasant
Pros:

The breakfast was very good. The location was very convenient to transportation & ability to get to local amenities. Quick trip for a family funeral. The front desk lady was very attentive & helpful. Had issue at checking from travel to hotel & she attempted to solve it before I even checked in.(Asked her name at the time but have seemed to forgotten) Please acknowledge her.

Cons:

Invest in better shower heads. Always enjoy hotels which help you enjoy with nice shower flow.

2026-06-06 • via Nuitee
D
David • couple • us
9
Pros:

Nice location

Cons:

Parking is too expensive 45$ a night

2026-06-01 • via Nuitee
J
Jin • family_with_children • us
9
Pros:

Good location/clean facilities

Cons:

Hotel couldn't find our booking indicating that they didn't get our info sent thru via Booking.com. There needs to be some better communication between the platforms. It's very hard to find the entrance of the hotel valet parking at night. We circled around the building literally 5 times and finally saw the garage door open as another car is going in. There is no clear signage or anything. It was so confusing.

2026-05-31 • via Nuitee
B
Barbara • couple • us
10
A Great Place to Stay
Pros:

Location, quietness, staff and warm chocolate chip cookies!

Cons:

I can't think of anything negative.

2026-05-31 • via Nuitee
C
Candice • couple • us
8
2026-05-28 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-05-26 • via Nuitee
M
Michelle • couple • us
5
The only positive aspect of my stay was that the staff was very nice and professional. Unfortunately, the overall experi
Pros:

The location

Cons:

The rooms are in need of updating. I was assigned a room next to the elevator and got very little sleep due to the constant noise from people using the elevator and talking throughout the night. Additionally, I was charged for parking for both rooms even though I only had one vehicle.

2026-05-26 • via Nuitee
A
Amy • solo_traveller • us
10
2026-05-22 • via Nuitee
S
Sarah Vinca • couple • us
5
It was a decent stay but not worth what we paid.
Pros:

The bathroom was large and the staff checking us in and in valet were very kind.

Cons:

The phone didn’t work in our room, our tv was glitching and there was no coffee in the lobby for the morning.

2026-05-18 • via Nuitee
M
Mariah • solo_traveller • us
10
2026-05-14 • via Nuitee
J
josearon • solo_traveller • ar
10
Pros:

La amplitud de las habitaciones.

Cons:

El colchón demasiado blando

2026-05-14 • via Nuitee
D
Daydream811463 • Couples
2
Worst experience I’ve ever had at a hotel
Pros:

No warning about the Pittsburgh Marathon shutting down all downtown roads - even through we had a noon flight. Management's solution? Leave before 6 AM! We ended up checking out and only staying one night, checked out before 11 AM with no refund and had to pay for another hotel outside of downtown so we would make our flight the next day.

Room wasn’t clean (hair in the shower, used cup left behind). Valet is a mess-tight garage, backed-up on the street, and a 30-minutes wait for our car. Check-in parking is basically nonexistent. All of this I was willing to overlook if not for the other issue.

Management was completely unhelpful. I would never stay here again - even if it were free.

2026-05-13 • via Tripadvisor
V
Vishesh • couple • in
6
2026-05-12 • via Nuitee
V
Valerie • couple • us
10
Would definitely stay there again
Pros:

Room was very clean, location was great, staff were very friendly and helpful.

Cons:

The sink in the bathroom was square and flat so the water would just sit there and not drain

2026-05-12 • via Nuitee
L
Lanelle • solo_traveller • us
7
It was acceptable
Pros:

The pool and gym, even though the gym could have more machines.

Cons:

The sliding doors to the closet in my room kept coming off the track. The phone in the room was not hooked up and needed to be relocated so that it could be plugged in behind the headboard of the bed. No sauna or jacuzzi. No mini fridge in my room.

2026-05-09 • via Nuitee
H
Helen • family_with_children • us
9
Good experience
Pros:

The location

Cons:

The water in the bathroom was a bit challenging to figure out

2026-05-05 • via Nuitee
H
Heidi • couple • us
10
2026-05-04 • via Nuitee
C
Chloe • family_with_children • us
1
2026-04-30 • via Nuitee
A
Anne • couple • us
8
2026-04-23 • via Nuitee
D
Daniel • extended_group • us
7
Pros:

rooms were very clean and nice

Cons:

no hot tub

2026-04-18 • via Nuitee