DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Hotels
•
Doubletree by Hilton
8 (881 reviews)
One Bigelow Square , Pittsburgh , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Elegant room design
Cons:
Cleanliness issues
Food service not available

Categories

Cleanliness
6.14
The room was reported as dirty, and carpet was a mess.
Service
9.11
Charming and friendly reception staff; proactive communication from housekeeping.
Location
9.15
Centrally located with easy access to attractions.
Room Quality
9.1
Newly remodeled room that was fantastic with elegant furnishings.
Amenities
8.13
Standard quality for this hotel tier.
Value for Money
8.09
Great value for the price.
Food and Beverage
6.14
The restaurant was supposed to be open but was closed.
Overall Experience
8.11
Third stay here and it does not disappoint.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:19

Property Description

Prime Location in Pittsburgh's Business District

Convenient Amenities for Guests

The DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown offers a complimentary shuttle service for easy exploration of the city, a well-equipped health club for fitness enthusiasts, and a relaxing indoor pool for unwinding after a busy day.

Comfortable and Luxurious Accommodations

Guests can enjoy spacious rooms and suites with free high-speed internet, cozy bedding featuring pillow-top mattresses and down comforters, and entertainment options including HDTVs. The Wolfgang Puck coffee makers with complimentary coffee and tea add a touch of luxury to your stay.

Ready to experience the perfect blend of convenience and comfort in downtown Pittsburgh? Book your stay at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown now!

Important information:

Guests must be 21 years of age or older to check in.

Please note, valet parking: car size clearance is 74 in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 36 per day.

Location

Guest Reviews

8
Based on 881 reviews
Cleanliness: 6.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 6.14
Overall Experience: 8.11
M
Michael • couple • us
9
Pros:

Everything!

Cons:

New valet parking company, not as good as the old one.

2026-03-27 • via Nuitee
R
René • family_with_children • ca
9
merci
Pros:

Très près du centre ville et de l'aréna de hockey. Facile de stationner.

Cons:

Tout a bien été.

2026-03-25 • via Nuitee
C
Cliffy j • couple • us
8
2026-03-21 • via Nuitee
A
angela • family_with_children • us
4
Somewhat disappointed, experience, and Hotel
Pros:

The location was not bad

Cons:

Facility needed updated, and staff could’ve been a little bit more courteous

2026-03-19 • via Nuitee
C
Cindy • couple • us
10
Very nice relaxing stay
Pros:

The room was nice and quiet and clean. The hotel itself was quiet. The staff who we interacted with was very kind.

Cons:

That we had to pay extra for parking. The hotel is Downtown Pittsburgh and they should accommodate the guest with free parking

2026-03-16 • via Nuitee
C
Crystal • solo_traveller • us
8
Pros:

I liked the efficient design of the room. Excellent use of space. Someone brought me a space heater when the room was cold, which was great. The employees that I encountered, especially at the front desk, were extraordinarily gracious and helpful. They made me feel like a welcomed guest.

Cons:

I was disappointed that I didn't have a refrigerator, and that I couldn't control the heat the second day I was there. The odd, squared design of the sink made it impossible to easily rinse or clean. That was very gross. The restaurant was too expensive for me and the neighborhood did not feel safe at night.

2026-03-14 • via Nuitee
D
Dara • couple • ie
8
2026-03-11 • via Nuitee
M
MATTHEW • couple • gb
8
2026-03-10 • via Nuitee
R
Ryk • couple • us
9
Location to everything is perfect
Pros:

Location was great. The staff was extremely nice.

Cons:

Just small maintenance issues. The toilet would run periodically. The tub has been painted and was peeling.

2026-03-10 • via Nuitee
J
Joseph • couple • us
8
2026-03-07 • via Nuitee
J
Janet • family_with_children • us
8
Overall stay was fine
Pros:

beds were comfortable, room was a good size for two people

Cons:

had to let the shower run for 10 mins until there was hot water, we had no conditioner to use in the shower (bottle was empty); ice maker on our floor didn't work and had to go to another floor to get ice; $40 to park car overnight was extreme!

2026-03-02 • via Nuitee
J
Jonathan • family_with_children • us
10
2026-03-02 • via Nuitee
C
Chasity • family_with_children • us
8
2026-02-25 • via Nuitee
G
Go61985 • Business
10
Newly remodeled
Pros:

I have stayed at this full service hotel at least four times in the last two months. It is newly renovated with very friendly staff. It is a quick Uber ride from the airport and convenient to downtown attractions including theaters, restaurants, PPG Arena and the strip. Plus, the free subway station is just across the street.

2026-02-24 • via Tripadvisor
J
Jill • family_with_children • us
4
Would not stay there again.
Pros:

Friendly staff.

Cons:

Way overpriced considering the quality of the room.

2026-02-23 • via Nuitee
L
Lolita • couple • us
10
2026-02-23 • via Nuitee
6
613renaem • Couples
2
DO NOT STAY HERE
Pros:

I know you will see reviews that tell you not to go here but I SINCERELY mean this when I say DO NOT GO HERE. My husband and I booked a room 5 days in advance through a “third party” because we wanted to gain points for our upcoming trip. The room we paid for was a king suite. We showed up to our room and were not informed that we had been downgraded to a room with two twin beds. We found out after opening the door. The room was dirty, it was smelly, and unbelievable that we would be moved to a room with twin beds for a couple. We complained to the front desk, texted and even brought this issue up to the manger. They said they could do nothing for us and we had to “deal with it.” The children are loud, and we have been ding-dong ditched multiple times. This is the worst hotel stay I have ever had. HORRIBLE experience. I do not recommend this at all.

2026-02-14 • via Tripadvisor
G
Glackin Brown • extended_group • us
6
Pros:

Good walking area

Cons:

My car car hide swiped by valet attendent

2026-01-23 • via Nuitee
C
Cheryl • extended_group • us
10
2026-01-20 • via Nuitee
L
Lincoln • solo_traveller • us
10
Definitely worth the stay.
Pros:

Location within downtown is excellent.

2026-01-19 • via Nuitee