Holiday Inn Express & Suites West Plains Southwest by IHG

Hotels
•
IHG
9.8 (127 reviews)
1301 Preacher Roe Blvd, West Plains, Missouri, 65775 , West Plains , US
+1 417-257-3000

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Facilities

Elevator
Fitness facilities
Television in common areas
Free breakfast
Safe-deposit box at front desk
Express check-out
Meeting rooms
Wheelchair accessible parking
Free self parking
Free buffet breakfast
See all facilities

Review Highlights

Pros:
Exceptionally friendly and helpful staff
Outstanding, well-stocked breakfast
Very clean rooms and fresh-smelling accommodations
Comfortable beds and good pillows
Convenient location near restaurants and Walmart
Nice amenities (indoor pool, lobby cookies/tea)
Quiet property and good for road trips
Accommodating to families/children
Cons:
Minor complaint about strict smoke-free policy (guest preference for outdoor smoking)
Property can be busy at times
No major/dominant negatives reported

Categories

Cleanliness
9.9
Multiple reviews explicitly describe rooms and property as very clean; guests repeatedly note fresh-smelling rooms and clean facilities.
Service
10
Staff and breakfast hosts are repeatedly praised as exceptionally friendly, personable, and helpful throughout many reviews.
Location
9.6
Several guests mention convenient location near Walmart, restaurants and walkable dining options; good for road trips.
Room Quality
9.7
Rooms described as comfortable with comfortable beds and good pillows; guests frequently report a pleasant stay and comfortable sleeping.
Amenities
9.7
Guests note extras like an indoor pool, lobby cookies/tea and a well-stocked breakfast area; amenities are presented positively.
Value for Money
9.7
While not always explicitly stated, repeated comments of 'would stay again' and consistent quality across stays imply strong perceived value.
Food and Beverage
10
Breakfast is repeatedly called exceptional/top-tier with a wide variety (bacon, eggs, biscuits, gravy, cinnamon rolls, etc.) and friendly buffet hosts.
Overall Experience
9.8
Overwhelmingly positive overall impressions: friendly staff, clean rooms, great breakfast and frequent 'would stay again' recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Recreation Opportunities
Enjoy our indoor pool and fitness center for a relaxing stay.

Complimentary Amenities
Take advantage of free Wi-Fi, buffet breakfast, and parking.

Convenient Location
Located near attractions such as Missouri State University - West Plains and Harlin Museum.

To book your stay at Holiday Inn Express & Suites West Plains Southwest, an IHG Hotel, please make your reservation now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGF

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.8
Based on 127 reviews
Cleanliness: 9.9
Service: 10
Location: 9.6
Room Quality: 9.7
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 10
Overall Experience: 9.8
J
Jennifer • family
10
Pros:

Hotel was very busy, but staff was super friendly! They kept the great breakfast stocked and was present to get anything else you needed. Will definitely stay there when in the area again.

2025-10-09 • via Nuitee
S
Susan • family
10
Pros:

The sweet, friendly woman of the breakfast staff was so genuinely warm and started our day off in a great way! Let her know she matters and is doing a wonderful job!

2025-09-29 • via Nuitee
C
Charles
10
Pros:

Really a very clean hotel with very clean rooms. The breakfast was excellent with an outstanding variety. Ya can't go wrong staying here as the staff is top notch!

2025-09-22 • via Nuitee
L
Lori
10
Pros:

I have never stayed at a hotel with the staff was so incredibly friendly. Personable kind. They acted like they knew me and treated me special. It made my entire trip even nicer.

2025-09-22 • via Nuitee
T
Tonya • partner
10
Pros:

The breakfast is exceptional and the staff is awesome!

2025-09-07 • via Nuitee
D
Dawn • partner
10
Pros:

The lady working at the front desk was the best. Everyone deserves a raise and I definitely think she deserves one

2025-09-01 • via Nuitee
J
Jeremy
10
Pros:

The staff was so nice during my stay. The lady that worked in the kitchen during breakfast was my favorite. My room was clean and smelled nice. Would definitely stay here again.

2025-08-31 • via Nuitee
M
Merle • family
10
Pros:

Great location with easy access. We’ve stayed here before and will again.

2025-08-30 • via Nuitee
K
Kennedy • family
10
Pros:

Only stayed there for one night, they accommodated me and my children wonderfuly. Very comfortable, walkable fast food and shopping near by.

2025-08-20 • via Nuitee
J
Jon • partner
10
Pros:

The lady that does breakfast was one of the nicest people I have ever met, I seen a guy already outside taking care of plants first thing in the morning, they really care at that place

2025-08-15 • via Nuitee
D
Deborah • partner
10
Pros:

very nice place to stay. Staff is excellent

2025-08-07 • via Nuitee
J
Julianne • partner
10
Pros:

Great place to stay! Beds were comfortable and room was very clean. Breakfast had good options.

2025-08-04 • via Nuitee
M
Melanie • family
10
Pros:

It was convenient to stay on our road trip, across from a Walmart with local restaurants nearby and an indoor pool. Very quiet and. Lean and comfortable.

2025-08-03 • via Nuitee
T
Terry
10
Pros:

Everything was good

2025-07-26 • via Nuitee
D
David • family_with_children
10
Pros:

The breakfast was top tier

2025-06-26 • via Nuitee
B
Brian
10
Pros:

Needed a place to stay between Springfield and Jonesboro. It was consistent with other HIE’s. The staff at breakfast was super friendly and helpful. Would stay here again.

2025-06-20 • via Nuitee
L
Lori • partner
10
Pros:

Great property! Friendly staff, clean, great area.

2025-06-19 • via Nuitee
J
James
10
Clean room and comfortable beds
Pros:

Our stay was real nice here.The beds were real comfortable,and the room was clean.There are several fast food chains around the hotel,so you can easily pick up something to eat.I would definitely stay here again.

2025-06-08 • via Nuitee
M
Michelle • family
10
Pros:

Staff was very nice when we were eating breakfast thank you

2025-05-27 • via Nuitee
K
Kevin • family
10
Pros:

Great hotel

2025-05-26 • via Nuitee