Spark by Hilton Lexington

Hotels
Spark by Hilton
7 (335 reviews)
2814 N. Lee Highway , Timber Ridge , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Noisy environment
Incomplete amenities
Unacceptable room condition at check-in

Categories

Cleanliness
6.33
While many reviews mentioned clean rooms, there were notable complaints about cleanliness issues like musty smells and unclean linens.
Service
8.8
Staff was frequently mentioned as friendly and accommodating, indicating good service.
Location
8.34
Good location just off I-81, but some noted it was a bit far from restaurants and shopping.
Room Quality
6.79
Rooms were generally clean, but issues such as mustiness and incomplete amenities impacted overall quality.
Amenities
5.32
Limited amenities were referenced, including a lack of pool and inadequate coffee/breakfast options.
Value for Money
6.28
Considering the price versus the quality and condition of the hotel, value for money fell below expectations.
Food and Beverage
6.83
Breakfast options were described as simple but satisfactory, though some felt it lacked variety.
Overall Experience
7.3
Despite some complaints, many guests found the stay acceptable and highlighted cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:42

Property Description

Convenient Location near Historic Landmarks

Located near VMI and other historic sites, the Quality Inn & Suites Lexington offers easy access to Virginia's attractions on the National Register of Historic Places list.

Amenities for Every Guest

Enjoy a deluxe continental breakfast, indoor heated pool, and free high-speed Internet. Corporate travelers will appreciate the business center and access to copy/fax services.

Comfortable Rooms and Pet-Friendly

Relax in guest rooms equipped with microwaves, refrigerators, and more. Plus, this pet-friendly hotel offers coin-operated laundry facilities and ample parking.

Book your stay at the Quality Inn & Suites Lexington for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7
Based on 335 reviews
Cleanliness: 6.33
Service: 8.8
Location: 8.34
Room Quality: 6.79
Amenities: 5.32
Value for Money: 6.28
Food and Beverage: 6.83
Overall Experience: 7.3
R
rodgers family_with_children us
9
2026-04-11 via Nuitee
S
Sarah family_with_children us
8
2026-04-09 via Nuitee
B
Beverly couple us
10
Clean and comfortable hotel close to interstate 81.
Pros:

Comfort and location

Cons:

No complaints

2026-04-02 via Nuitee
S
Suzanne family_with_children us
10
2026-01-19 via Nuitee
K
Kimberly family_with_children us
1
Never again will I stay with this company
Pros:

Nothing

Cons:

We did not stay here and the company is ignoring contacts. We’ve tried to make for a refund that they said we can have because they’re building is under renovations.

2026-01-19 via Nuitee
P
Patricia couple us
8
Great staff, renovations look good so far.
Pros:

The staff were terrific and gave a great restaurant recommendation.

Cons:

We paid for a room that includes breakfast but did not get breakfast as the dining area was being remodeled. To go meals or a discounted room would have been service recovery but we were not offered either one.

2026-01-19 via Nuitee
K
Kristy couple us
10
2026-01-06 via Nuitee
H
Heather
10
Pros:

Very clean

2025-11-29 via Nuitee
J
Jennifer
6
Pros:

Super noisy. Doors don’t just close, they slam shut. Doors to separate rooms from elevators…heavy slam for everyone. Acoustics bad…noisy footfall…sounds like a lot of clunking…maybe suitcases, but constant.
No seating area to relax. No pool. No workout area. Really just like a motel with a hotel price. Won’t be staying there again.
Good points…appears to be a newer hotel so pretty clean. Staff is friendly and kind.

2025-11-27 via Nuitee
V
Vandy
8
Pros:

Clean room

2025-11-23 via Nuitee
S
Steven partner
10
Pros:

Nice hotel, clean room, and just off I 81

2025-11-20 via Nuitee
K
Kelly partner
10
Pros:

Clean and friendly staff

2025-11-14 via Nuitee
J
Johnna family_with_children us
3
2025-11-10 via Nuitee
P
Phyllis
8
Pros:

Basic place for an overnight.

2025-11-08 via Nuitee
R
Robert
10
Pros:

Room was very clean & spacious. The staff were great & made sure everything was in order. Great job!!

2025-11-06 via Nuitee
R
Randy solo_traveller us
7
2025-10-31 via Nuitee
A
alicia
10
Pros:

The room was clean and the front staff greeted us with a smile.

2025-10-28 via Nuitee
D
Denise
10
Pros:

Everything was very good but there was no cup or glass in the bathroom.

2025-10-28 via Nuitee
M
Matthew
10
Pros:

Very Clean

2025-10-25 via Nuitee
J
John
10
Pros:

Great stay

2025-10-24 via Nuitee