Clarion Hotel Philadelphia International Airport

I checked in late after 11pm. I didn't neglect to check the room condition. First, I had a bad key & had to go down for another. Furst room had mold on the toilet lid, stained walls and dirty bathroom. I was moved to a room with a connecting door & a slide lock missing screws. I slept with lights in my clothes & left my earbuds. No one will call me to get them back. Excuses about who's there, when & a safe. Very old dingy rooms. I was on the 5th floor. The lobby is beautiful and deceiving as to what to expect in a room.

Rooms could have been cleaner. Found hair in bed, sink and tub walls. it wasn't mines. Front desk was ok the lady at checkin was very helpful.
Bar-meh ran out of certain items on the menu, kind of slow not to be busy.
Your site stated there was a pool there is no pool.
Best part free parking

Made a reservation for two rooms via Expidia, two months prior to the trip. They claim they only had one reservation and had to pay significantly more than the original reservation price(not allowed to post the rate of increase). Amazingly they found the other reservation 3 hours later and was told that I could only get a refund for unused reservation. That is terrible service. No one can explain how this happened. Would you trust them again with your bussiness? I am guessing no.

Getting off the elevator to check out I was greeted by a snake. A 12 inch or so baby snake . I don’t believe I need to say anything more.

The bathroom was dirty. The shower had been previously used dirt in tub, green toothpaste in sink ( my tooth paste is white), toothpaste spots on mirror.

I really like this hotel, but they need to work on their hot water system

This place has potential it just needs major upgrades. Friendly helpful staff.

Carpet could be refreshed and maybe some new pant but it was good for the night

Airport location

It was Great staff

The hotel is filthy and run down. The staff was friendly. The hotel restaurant was ok

Good for a quick airport layover

Staff is very friendly and helpful . Romm is clean and comfortable. Nicely done!

The staff was amazing there. The only thing I did not like was when we got to the room. We did see a lot of paint peeling on the ceiling. And when we got there in the room in the bathroom, there was only one shampoo one conditioner and it was booked for 2 adults So last night when we got back from the concert, we were to ask again for the conditioner and they had none.

I've stayed here a few times and its always been nice and clean. The staff are always friendly and easily accommodates my extra linen requests. We loved the jacuzzi room we stayed in twice as well.

Nice balcony view

First room I got smelled a smoke I had to go and get it change got my second room and the fridge wasn't working I called the front desk they replaced the fridge with a new one and that wasn't working also

Great stay great front desk people only problem was there wasn’t any pool kinda made me sad but good overall

We were stuck for the night after cancelled flights. This hotel was recommended by another passenger but we will not stay there again. First room we were given was under construction no tub no toilet ceiling debris on the floor beds not made. Went back and was given another room but after a long day of travel the staff should have known what was usable and what was not

I booked here after a flight cancellation. The staff were super pleasant and the facilities, although outdated, seemed kept up with. My first complaint would be about the beds. My son and I shared a room with 2 queens. I gave him the mattress that seemed decent enough, but the bed I slept in was like a piece of plywood with a 1/2 inch pad. It was the only time I've removed a fitted sheet to make sure it was in fact a mattress under it. My biggest complaint comes in the form of an event that was being hosted at the hotel. From my understanding it was a very LARGE family reunion that featured a DJ. I don't know if they could have turned the volume up louder than they had it. The TV in our room was hard to hear over the music playing several floors below us and the entire room was vibrating. I believe they finally cut it at 11pm. I understand this probably isn't an everyday occurence, but it seemed ridiculous to me that the music was allowed to be held at that level.