Clarion Hotel Portland Airport ME

Hotels
Choice Hotels International
7.8 (353 reviews)
1230 Congress St, Portland, Maine, 04102 , Portland , US

Pets allowed

Facilities

Meeting rooms
Accessible bus station shuttle
Fitness facilities
Long-term parking (surcharge)
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Affordability
Helpful staff
Cons:
Cleanliness issues
Outdated facilities
Limited breakfast options

Categories

Cleanliness
6.05
Multiple reviews mention dirty carpets, outdated conditions, and mold growing in bathrooms.
Service
8.55
Front desk staff were reported as helpful, though an incident of rudeness was noted.
Location
9.05
Convenient location mentioned in various reviews, ideal for access to nearby attractions.
Room Quality
7.05
Rooms described as outdated, with issues such as bad smells and maintenance needed.
Amenities
7.55
Amenities like the hot tub and breakfast were mentioned but described as lacking.
Value for Money
9.55
Considered affordable for the area, even despite the issues.
Food and Beverage
6.55
Breakfast options were described as limited and not very appealing.
Overall Experience
8.05
Guests enjoyed their stay but mentioned numerous issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:31

Property Description

Luxurious Amenities
Indulge in the indoor pool, spa tub, and fitness center at this upscale hotel. Take advantage of the complimentary Wi-Fi, concierge services, and ballroom for your pleasure.

Convenient Services
Start your day with a delicious full breakfast, utilize the business center, and enjoy free airport and cruise shuttle services. The hotel also offers dry cleaning, newspapers in the lobby, and ample event space.

Comfortable Accommodations
Relax in one of the 149 guestrooms equipped with modern conveniences like refrigerators, microwaves, and plush pillowtop beds. Stay connected with free Wi-Fi and unwind with cable TV after a day of exploring Portland's nearby attractions.

Ready to experience luxury and convenience in Portland? Book your stay at Clarion Hotel Portland now!

Important information:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PWM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

See all policies

Location

Guest Reviews

7.8
Based on 353 reviews
Cleanliness: 6.05
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 9.55
Food and Beverage: 6.55
Overall Experience: 8.05
K
Karen family
6
Pros:

This hotel is very antiquated and needs updating from the faucets to the fixtures. Everything was very worn and hold and in of replacement.

2025-10-12 via Nuitee
K
Karen
10
Pros:

Convenient

2025-10-11 via Nuitee
M
maura family
10
Pros:

Clean, large room. Everything as described when I booked the room. Very nice and helpful front desk staff. Hot tub was a delight

2025-10-11 via Nuitee
J
Jon
10
Pros:

We enjoyed this place very much. Highly recommend it to everyone.

2025-10-11 via Nuitee
J
Jordan partner
8
Pros:

Roomy, big bathrooms, clean, safe, quiet. A bit older but OK. Good location.

2025-10-11 via Nuitee
D
Daniel
6
Pros:

It’s the most affordable accommodation in the area.. what do you expect? It looks frozen in time, like you leapt through a portal into the early 2000’s. Outdated, mold growing in the bathroom sink and grout in the shower. Bugs in the room. Stains on the carpet.. The housekeepers were SO loud.

Definitely wouldn’t stay here again, although it was super convenient and close to everything.

2025-10-10 via Nuitee
G
Glenn partner
8
Pros:

Ok for a large chain.

2025-10-09 via Nuitee
A
Amos family
4
Pros:

Airport shuttle stopped servicing airport before our flight. Our room looked like someone had been murdered in it. Staff was nice, bed was comfortable.

2025-10-09 via Nuitee
K
Kristin partner
6
Pros:

Adequate for one night, just keep your expectations low. Lobby is nice, bathrooms and mattresses are tired, staff needs a lesson in being welcoming. Breakfast area unappealing due to loud TV, brusque server, and icky lighting.

2025-10-09 via Nuitee
J
Jennifer family
4
Pros:

This hotel is in need of serious renovation. The carpet is dirty and torn. The curtains in our room were in tatters. Would not stay there again.

2025-10-09 via Nuitee
C
Chelinda family
6
Pros:

The front desk person was rude, instead of returning my credit card in my hand like I gave him my ID and card, he threw it on the counter for me to take it.
Also, not enough soap. There should be one for the hands and another for the shower.

2025-10-09 via Nuitee
D
Debra
10
Pros:

Great location for an early flight!

2025-10-08 via Nuitee
B
Barry
6
Pros:

When I requested towels for the hot tub, I was advised by the receptionist there were none available.

2025-10-08 via Nuitee
J
Jerilee M family
6
Pros:

Room was rather stinky like old gym clothes. Hot tub was lame. Appeared to be an above ground spa stuck in the ground.

2025-10-08 via Nuitee
D
David family
2
Pros:

They didn’t have a room for me. Expedia must not charge me. I received nothing and was left stranded with my wife and no room. 1000 miles from home.You didn’t keep your word.

2025-10-07 via Nuitee
N
Nancy family
10
Pros:

We stayed here 2 nights to do a trolley tour and boat tour in Portland. It was very convenient to where we were going. The room was comfortable and it was clean. The continental breakfast was okay. It is in a little closet room behind where you check in. It is called a grab-n-go breakfast. I believe at one time it was a much nicer facility with a hot breakfast but maybe the area around has went downhill a little. We did order Dominos Pizza and they delivered right to our room pretty quickly. I would.stay there again.

2025-10-07 via Nuitee
A
Angela
8
Pros:

Hotel
Clean, nice bathroom showers hot. Price very reasonable for Portland. Wish they had coffee free in lobby for guests. Have some breakfast items you can order for a fee breakfast area seems under staffed and not open at times. Great place to stay while attending an event in Portland if you don’t mind not a lot of frills. Can’t beat the price.

2025-10-07 via Nuitee
T
Tom
8
Pros:

Great hotel with some of the most friendly and helpful staff I've ever met. My only problem was the room smelled musty, which I learned was because I was on the pet floor. I'm ok with pets and was able to air it out somewhat with the AC cranked (the windows didn't open and there was no bathroom fan). Cleaning the room carpets on the pet floor more frequently would make a big difference. Otherwise great hotel, great staff, good location near downtown, and the most comfortable bed I had on a week long trip.

2025-10-07 via Nuitee
V
Vanessa
10
Pros:

Fine for a night on our way to the outer parts of Maine

2025-10-06 via Nuitee
M
Mark
2
Pros:

Paid for a double room with King bed but they put us in a small room with two double beds. They never bothered to tell us at check-in. When we opened the door to the room we realized it wasnt what we paid for so we lugged our suitcases, etc. back to the full lobby only to have the very rude woman at the front desk tell me they are full and its not their fault. "You need to call Hotels.com". How about I'm sorry or something polite. Nope, more of a get lost not my problem attitude.

2025-10-05 via Nuitee