President Abraham Lincoln Springfield - DoubleTree by Hilton

Hotels
•
Hilton Worldwide
8.1 (165 reviews)
701 E Adams St, Springfield, Illinois, 62701 , Springfield , US
+1 217-544-8800

listing image 1
Show all photos

Facilities

Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Conference space
Golfing nearby
Fireplace in lobby
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (manager singled out)
Great location for visiting Lincoln sites/historic downtown
Clean, comfortable and safe rooms reported by many
Quick problem resolution (TV/safe fixed promptly)
On-site parking and working in-room refrigerator
Cons:
Room condition issues: dated furnishings, uncomfortable beds, broken fixtures, outdated TVs
Cleanliness problems reported: dirty grout, stained carpets, gross lobby, missing item during cleaning
Safety/aesthetic concerns: boarded-up buildings and issues walking area after hours
Perceived poor value for price (high rates given room condition)
Confusing parking garage layout

Categories

Cleanliness
7.6
Mixed signals: several reviews praise the hotel as clean and comfortable, but multiple guests reported dirty grout, stained hallway carpet, a gross lobby, a dirty toilet ring and a missing bathing suit taken during cleaning — overall cleanliness below expected.
Service
9.9
Consistently positive: numerous mentions of friendly, helpful and accommodating staff (including a manager singled out for exceptional help with a to-go container); fast check-in and attentive desk staff.
Location
9
Very good for sightseeing — many guests booked for proximity to Lincoln sites and historic downtown — but several guests noted boarded-up buildings and safety concerns after hours, tempering the score.
Room Quality
6
Several negative reports: dated rooms and beds, uncomfortable beds, musty smells, wet/musty carpets, broken shower doors, torn shower curtains, broken tile and worn showers, and outdated TVs — room quality notably below average.
Amenities
8.9
Generally positive: functioning in-room refrigerator and safes (with some temporary issues quickly fixed), parking available (though garage can be confusing), but some in-room fixtures and TVs are outdated.
Value for Money
6.7
Perceived as overpriced by some guests (one called out nearly $400/night for rooms in poor repair); mixed value impressions despite good service and location.
Food and Beverage
8.6
Mostly positive mentions of breakfast and excellent service around meal needs (manager praised); a few guests reported no breakfast available — overall slightly above average.
Overall Experience
8.1
Overall stay tends to be positive due to excellent staff and prime location for attractions, but recurring room condition and cleanliness issues and some safety/area concerns moderate the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Amenities: Unwind in our indoor pool and fitness center, and stay connected with complimentary WiFi. Enjoy convenience with room service and a bar/lounge for evening drinks.

Dining Options: Indulge in a delicious meal at Grab n Go Gift Shop or grab a quick snack at the coffee shop/cafe. Buffet breakfasts are available daily for a fee.

Event Spaces: Host your event in our expansive 13003 square feet of space with a conference center and meeting rooms. Benefit from a 24-hour business center for all your work needs.

To experience these upscale amenities and more, book your stay at President Abraham Lincoln Springfield - DoubleTree by Hilton today!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SPI

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Property Accessibility

Total Disability Score: 43.43
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 165 reviews
Cleanliness: 7.6
Service: 9.9
Location: 9
Room Quality: 6
Amenities: 8.9
Value for Money: 6.7
Food and Beverage: 8.6
Overall Experience: 8.1
W
Warren
8
Pros:

Rooms (beds) a little dated and bed was not very comfortable. The hotel across the street was boarded up not a good look for the city.

2025-10-05 • via Nuitee
J
Jennifer
8
Pros:

Get the breakfast. The manager was so wonderful. Needed a to go container and he was beyond helpful and kind. Give that guy a raise.

2025-10-03 • via Nuitee
G
Graham
10
Pros:

Great location, decor and ambiance

2025-10-02 • via Nuitee
B
Benedick • family
10
Pros:

Decent property

2025-09-23 • via Nuitee
C
Constance
10
Pros:

The room was great (including the working refrigerator), and the staff could not have been nicer, or more accommodating!

2025-09-22 • via Nuitee
C
Chris
10
Pros:

Very nice stay. We had issues with the tv and safe but they fixed them right away. So nice to have a wonderful welcome and easy accommodations.

2025-09-20 • via Nuitee
K
Kent
10
Pros:

Nice Hotel in a Historic part of town.

2025-09-15 • via Nuitee
E
Edward • family
8
Pros:

Rooms need updated to accommodate senior citizens. Walk in showers and comfort height toilets.

2025-09-14 • via Nuitee
M
Marissa
10
Clean, comfortable, safe
Pros:

The hotel is a bit tired in some places and could use some minor cosmetic maintenance here and there. But overall the hotel had all of the necessary features: it was clean, comfortable, and safe.

2025-09-13 • via Nuitee
B
Bill
10
Pros:

Beautiful hotel, comfortable bed! Large rooms!

2025-09-10 • via Nuitee
D
Daniel • family
10
Pros:

Parking garage is confusing but other than that it was a great stay.

2025-09-09 • via Nuitee
L
Larry
10
Pros:

Nice place

2025-09-09 • via Nuitee
C
Crystal • family
10
Pros:

Many boarded up buildings around hotel it felt unsafe.

2025-09-09 • via Nuitee
N
Natasha • family
10
Pros:

Great service

2025-09-09 • via Nuitee
J
Jeff • friends
10
Pros:

Staff was friendly and room was clean

2025-09-08 • via Nuitee
A
Alice • partner
8
Pros:

Everything was wonderful except the bathtub had some patches where the finish was off and the shower curtain had tears around the grommets the rod goes through.

2025-09-07 • via Nuitee
D
David • family
8
Pros:

Nice hotel… with good parking near by
Downtown Springfield is completely empty after hours though.

2025-09-06 • via Nuitee
J
Jamie • family
6
Pros:

Our first room was musty smelling and the carpet was wet. The lobby furniture was gross and dirty. The tile grout throughout the hotel was dirty. The hallway carpet was stained. The cleaning lady took my daughter’s bathing suit while cleaning the room and hotel staff were unable to locate it. We even filled out a missing item report, but it was never found and they did not offer any compensation. Would not stay here again.

2025-09-05 • via Nuitee
E
Erica • partner
8
Pros:

Would not advise walking the area alone we were approached by drug addicts and homeless people 4 times in one day … hotel is nice but room temperature is hot not able to adjust ur temperature! No breakfast

2025-09-04 • via Nuitee
L
Lindy
10
Pros:

Staff was very courteous.

2025-09-02 • via Nuitee