Comfort Inn & Suites Albuquerque Downtown

Hotels
•
Comfort Inn
9 (467 reviews)
411 McKnight Avenue Northwest , Albuquerque , us
custserv@choicehotels.com

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Noisy rooms
Limited breakfast options

Categories

Cleanliness
8.5
The hotel was clean, but there were complaints about the cleanliness of the daily service.
Service
10
Reception staff were friendly and helpful; there were specific mentions of staff doing an excellent job.
Location
9
Conveniently located near the freeway, though some reviews mentioned it felt a bit sketchy.
Room Quality
8.5
Rooms were comfortable, but issues with noise and floor creakiness were noted.
Amenities
8.5
Breakfast options were limited and ice was often unavailable.
Value for Money
9.5
Good price for the location and quality of the stay.
Food and Beverage
8.5
Food options had problems, including unappealing breakfasts.
Overall Experience
9.5
Overall very good stay with many positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-24 11:37

Property Description

Convenient Location
Located just off motorway I-40 and close to Old Town Albuquerque, Baymont Inn & Suites is a convenient choice for travelers. Only a 10-minute drive from Albuquerque's Sunport International Airport, this hotel offers easy access to major attractions and transportation hubs.

Amenities Galore
Start your day right with a complimentary continental breakfast and stay connected with free wireless high-speed internet access. Keep up with your fitness routine at the hotel's fitness center or relax by the seasonal outdoor pool with a sundeck.

Nearby Attractions
Explore popular attractions such as the Rio Grande Zoo, Albuquerque Convention Center, Rio Grande Botanic Garden, and the University of New Mexico, all just minutes away from Baymont Inn & Suites.

Book your stay at Baymont Inn & Suites for a comfortable and convenient experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 467 reviews
Cleanliness: 8.5
Service: 10
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 9.5
D
Debra • family_with_children • us
8
2025-10-11 • via Nuitee
• family_with_children • us
7
2025-10-09 • via Nuitee
L
Larry • couple • us
10
2025-10-09 • via Nuitee
E
Efrain • extended_group • mx
8
Pros:

Limpieza

Cons:

Los drogadictos alrededor del hotel

2025-10-08 • via Nuitee
A
Angel • family_with_children • us
9
It was a great stay.
Pros:

I like that the gentleman who checked us in was very friendly and helpful.

Cons:

We were on the third floor and could hear the person above us stomping around.

2025-10-08 • via Nuitee
C
Clemence • solo_traveller • us
7
Good for a quick stop
Pros:

Reception staff was probably the nicest staff I’ve had in all my recent travel!
The bed was comfortable and the room was spacious.

Cons:

I had requested a ground floor room to make it easier for my bicycle, but I got a room on the third floor. The breakfast options were limited, especially for tea drinkers. The hot/cold water in the shower is reversed (opposite of what’s indicated on the faucet) and it almost got very confusing, I thought I only had cold water.

2025-10-07 • via Nuitee
D
David • couple • us
8
Cons:

Old creaky floors. We could hear every footstep they took from above.

2025-10-06 • via Nuitee
P
Phillip H. Robles • couple • us
8
2025-10-06 • via Nuitee
8
855drur • Friends getaway
8
Good price while traveling
Pros:

Overnight stay heading towards Grand Canyon. Hotel was clean and check in was easy. Staff were accommodating to our requests. Breakfast okay and overall clean area to eat before driving onward. Only complaint, no ice left on any floor due to others probably filling coolers.Good price for overnight stay

2025-10-03 • via Tripadvisor
J
John • couple • us
10
2025-10-02 • via Nuitee
T
Tommy • couple • us
1
Don’t stay here
Pros:

Nothing

Cons:

Get better staff. They are extremely rude but I’m sure they get it from there management because she’s was the worse one.

2025-10-01 • via Nuitee
S
Salazar • family_with_children • us
1
Pros:

Nice and comfortable

Cons:

Whatever they got going on, on the 3rd floor of this building had me going INSANE!!! I stayed there for 2 nights, both nights, whoever or whatever it is on the 3rd floor above me, was literally running 🏃‍♀️ a marathon up there, from one side of the room to the other side of the room ALL NIGHT LONG!! On the 2nd night was the same issue, it got so bad I couldn't sleep through the morning I had to throw a shoe up the ceiling so they can stop running up there! I suggest you do not sleep on the 2nd floor period!

2025-09-30 • via Nuitee
J
Jennifer • family_with_children • us
8
Good price for a quick overnight stay
Pros:

It was comfortable and clean with nice staff.

Cons:

The area felt a little sketchy, but it was nice to have fences around the parking lot. It was well lit.

2025-09-28 • via Nuitee
D
David • extended_group • us
9
Very good stay would use again
Pros:

Roger at front desk was awesome when we checked in gave us a great location for dinner. Juan was awesome when we check out next morning. He was very helpful with breakfast.

Cons:

Rooms were ok. Drains in sinks and showers were very slow

2025-09-19 • via Nuitee
N
Nick6351 • Solo travel • Pleasant Grove, Utah
10
Great! Easy check in
Pros:

Roger was extremely helpful and knowledgeable. Even though there was an error in booking on my part, he made sure I got a room. Roger knows what the hospitality industry is all about. Thank You

2025-09-17 • via Tripadvisor
D
David • family_with_children • us
8
Pros:

Excellent food next by and access to freeway.

Cons:

To much light into the room. Asked for handicap but put me on forth floor. Not good

2025-09-16 • via Nuitee
T
Trisiann • family_with_children • us
10
2025-09-11 • via Nuitee
T
Trisiann • family_with_children • us
10
Family time
Pros:

Everything was great

Cons:

The sausage links in the breakfast. They were steamed. Not very appealing

2025-09-11 • via Nuitee
Y
Yasmany • couple • us
10
2025-09-10 • via Nuitee
M
Micki • couple • us
10
We chose this hotel because it was located on I40 heading west, the direction we were headed. Very pleasantly surprised
Pros:

Conveniently located and very reasonable price!

Cons:

Nothing not to like!

2025-09-09 • via Nuitee