Sheraton Suites Chicago O'Hare

Hotels
•
Sheraton
8.7 (1999 reviews)
6501 North Mannheim Road , Rosemont , us
+1 847-699-6300

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient shuttle service
Clean and spacious rooms
Cons:
Breakfast not included
Issues with check-in process

Categories

Cleanliness
8.71
Guests reported clean and spacious rooms, which is a positive aspect of their experience.
Service
9.28
The staff, especially Tammy and Eri, were repeatedly mentioned as friendly and helpful, contributing positively to the experience.
Location
9.22
The hotel's proximity to O'Hare airport and shuttle convenience was frequently praised.
Room Quality
8.47
Rooms were noted as large and comfortable, although there were mentions of issues with check-in.
Amenities
8.7
The hotel offered good amenities such as shuttle service, though some guests were surprised by additional charges for breakfast.
Value for Money
8.66
Guests generally felt that the rates were reasonable for the comfort and convenience offered.
Food and Beverage
7.71
Breakfast was not included and guests noted it as a downside.
Overall Experience
8.88
Overall feedback was positive, highlighting a willingness to return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:20

Property Description

Convenient Location and Transportation
Situated just a mile from Allstate Arena and a quick 5-minute drive from Chicago O'Hare International Airport, the Sheraton O'Hare offers complimentary shuttle service to and from the airport, ensuring a hassle-free stay.

Spacious Suites and Dining Options
Each room at the Sheraton O'Hare features modern amenities such as a refrigerator and a flat-screen TV, while the suites boast a separate living area and sofa bed for added comfort. Guests can enjoy on-site dining at the restaurant and lounge, serving meals throughout the day.

Nearby Attractions and Shopping
With downtown Chicago and iconic Wrigley Field a short 30-minute drive away, and the popular Woodfield Mall just 20 minutes from the hotel, guests can easily explore the city and indulge in shopping sprees during their stay.

Book your stay at Sheraton O'Hare for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised minimum check-in age is 21 years or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.7
Based on 1999 reviews
Cleanliness: 8.71
Service: 9.28
Location: 9.22
Room Quality: 8.47
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.88
A
Alexandre • couple • cn
8
2026-08-22 • via Nuitee
M
Monica • solo_traveller • at
10
Pros:

Super cómodo. La habitación eres enorme. Moderna y limpia. El personal. Muy muy atento y la ubicación. Perfecta

2026-08-22 • via Nuitee
K
kobo • family_with_children • us
10
keep up good job
Pros:

Room was clean

Cons:

the space was great for my family

2026-08-22 • via Nuitee
A
Ana • family_with_children • us
8
2026-08-21 • via Nuitee
A
Ana • family_with_children • us
8
2026-08-21 • via Nuitee
T
Tabea • couple • eg
5
Average
Cons:

Old , rooms are poorly furnished , gym is outdated, bad value for money

2026-08-20 • via Nuitee
T
Tina • extended_group • us
10
2026-08-19 • via Nuitee
B
Bibbs • couple • us
10
2026-08-19 • via Nuitee
H
Hideki • solo_traveller • jp
8
2026-08-18 • via Nuitee
D
Deidre • couple • us
10
Ours was a one -night stay to catch an early morning flight. The Sheraton Rosemont was the perfect place to stay.
Pros:

Close to airport with a free shuttle and a nice in-house restaurant.

2026-08-16 • via Nuitee
B
Barbara • couple • us
10
Comfortable and spacious room. Excellent restaurant. Airport shuttle for early morning flight.
Pros:

Love Sheraton Suites at ORD. Always comfortable and spacious room. Excellent restaurant. Fantastic location for early morning flight.

Cons:

NA

2026-08-16 • via Nuitee
P
Paul • couple • gb
9
2026-08-13 • via Nuitee
E
Elliott • extended_group • gb
10
Great hotel, near the airport
Pros:

Excellent sized rooms & sofa bed, meant extra privacy for travelling with a friend. Everything very clean, modern & comfortable

Cons:

Took a large amount of money for incidentals deposit, absolutely fine but not made clear on check in, had to go and ask when noticed. Would appreciate being made aware either at check in or on booking site.

2026-08-11 • via Nuitee
Y
yoo • couple • kr
10
시카고 여행 베이스 캠프는 여기로!!!
Pros:

방이 넓고 좋아요

Cons:

없음

2026-08-09 • via Nuitee
T
Terri • couple • us
10
We enjoyed our stay.
Pros:

This property was clean with exceptional service. It is located near good restaurants.

2026-08-08 • via Nuitee
S
Stephen • family_with_children • gb
8
Pros:

Convenient location and friendly staff

2026-08-08 • via Nuitee
M
matte • family_with_children • us
6
I will not be returning.
Pros:

The room was clean and mostly well cared for. The parking location was convenient. Check-in was quick, and so was check-out. It was also conveniently close to a bus stop.

Cons:

I was wildly disappointed to find out that not only would breakfast be almost $20 per person. But there was no microwave, not one in the room or anywhere in the facility for me to use. Which meant being forced to spend more money on food. Also, there should be no reason why the cleaning service is knocking on my door at 630 am! Woke me up on my last morning. Also, the bathroom shower didn't drain, so my daughter was standing in water that should have drained out.
Parking was $40 per night! Which, yes, is cheaper than some places, but still.
This place was not worth the money spent.

2026-08-07 • via Nuitee
G
Guy • couple • us
8
2026-08-07 • via Nuitee
T
Toby • couple • us
10
Pros:

Big rooms

2026-08-05 • via Nuitee
M
Michael • family_with_children • us
9
Great location to work remote if traveling via airport with lots of luggage
Pros:

Room suites, nice gym

Cons:

In general no dislikes

2026-08-04 • via Nuitee