Aprota Villas

Hotels
7.4 (65 reviews)
Sedo Vadakku Veethy, Urani , Arugam Bay , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional, friendly and attentive staff (multiple mentions, incl. 'Kanchana')
Spacious rooms/villas
Private beach and in-room private pools
Free shuttle to town
Cons:
Poor food/breakfast and disappointing room service
Maintenance issues (mold, broken mirror, poor lighting, noisy A/C)
Unclean swimming pool reported
Location can be far from Arugam Bay/center

Categories

Cleanliness
6
Mixed: some guests described rooms as big and clean, but others reported mold in a wardrobe and an unclean swimming pool.
Service
9.6
Very positive: multiple reviews praise exceptionally friendly, attentive staff (several mentions of manager/Kanchana), personalised care and helpfulness.
Location
8.5
Good: beachfront/private beach location is praised; a few guests noted the hotel is far from Arugam Bay/center but the hotel provides a free shuttle.
Room Quality
6
Mixed: rooms called very spacious and comfortable by some, but others reported poor lighting, loud A/C, a broken mirror and missing or late amenities.
Amenities
9.3
Strong: private beach, private in-room pools and overall facilities are highlighted positively, though one review cited the main pool was not clean.
Value for Money
5.5
Weak: at least one guest explicitly stated the property does not offer good value for the price given maintenance and food issues.
Food and Beverage
4.5
Negative: several guests complained about poor breakfast quality, disappointing room service and unacceptable staff hygiene during service.
Overall Experience
9.8
Generally very positive due to outstanding staff, beautiful setting and spacious accommodations for many guests, though some stays were marred by food, maintenance and cleanliness problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 23:33

Property Description

Luxurious Accommodation

Aprota Villas Arugambay offers 5-star accommodation in Arugam Bay, featuring a private beach area, outdoor pool, and fitness centre. The rooms are elegantly designed with air conditioning, flat-screen TVs, and private terraces overlooking the garden or sea.

Exciting Amenities

Guests can indulge in a variety of activities such as cycling in the picturesque surroundings of Arugam Bay. The hotel also boasts a restaurant serving delectable meals, ensuring a delightful culinary experience for visitors.

Convenient Location

Conveniently situated near popular attractions like Whisky Point and Muhudu Maha Viharaya, Aprota Villas Arugambay provides easy access to key destinations. Book now to experience luxury and comfort in this tropical paradise.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIA

Location

Guest Reviews

7.4
Based on 65 reviews
Cleanliness: 6
Service: 9.6
Location: 8.5
Room Quality: 6
Amenities: 9.3
Value for Money: 5.5
Food and Beverage: 4.5
Overall Experience: 9.8
A
Amir couple ae
9
Pros:

Perfect location, staff is fantastic
Breakfast was amazing and presentation was really good

Enjoyed alot with the family everyone enjoyed

Cons:

Nothing

2026-09-03 via Nuitee
A
Amir family_with_children ae
9
Pros:

Property was extraordinarily fantastic , location very peaceful

Staff was very good the way they server us breakfast giving us the feeling of royal stay

Cons:

All Good

2026-09-03 via Nuitee
L
LEEOR extended_group il
10
מומלץ בחום!!!!
Pros:

צוות נהדר !! מקום מהמם
פשוט חלום

2026-09-01 via Nuitee
P
Patricia solo_traveller be
1
2026-08-25 via Nuitee
צחי family_with_children il
10
מלון חלום
Pros:

המלון מיוחד , נמצא על חוף הים ולידו בריכה ענקית
רק 16 בתים =על שטח גדול ולכן אין צפיפות וכמעט לא רואים את השכנים
ארוחת בוקר מצויינת
מסעדה לארוחת ערב טעימה מאוד ושירותית
כל מה שביקשנו קיבלנו
חלום
מציין את מנהלת הקבלה KANCHANA ששלחה לנו ווצאפ יום לפני והיינו בקשר איתה
לכל דבר בפלאפון האישי שלה , המענה היה מיידי ותמיד בחיוב - אישה מיוחדת
שיחד עם כל הצוות עוטפים אותך בכל דבר
פינוק אמיתי

2026-08-14 via Nuitee
D
dana family_with_children il
9
Excellent.
Pros:

Super helpful and kind staff making extra effort to make our stay pleasant. Kanchana, the hotel manager arranged for a birthday cake for us, and was very focused to improve breakfast.

2026-08-13 via Nuitee
D
dana family_with_children il
9
רצון אמיתי להשתפר ולתת שירות מעולה.
Pros:

צוות יעיל וחברותי, עוזר מאוד. שירות מעולה. החדרים הגדולים ממש ענקיים ומפנקים. הכינו בשבילנו עוגת יומהולדת.

Cons:

ארוחת הבוקר ביום הראשון היתה אסון אבל מנהלת המקום, מיוזמתה, שאלה מה נרצה שישפרו, ואכן ביום השני כבר היה שיפור ניכר וארוחת הבוקר היתה די סבבה.

2026-08-13 via Nuitee
P
patrick solo_traveller fr
9
Séjour parfait
Pros:

Établissement isolé ce qui nous convient parfaitement
Le personnel attentionné et très agréable je me suis adressé pour organiser mes excursions et transferts en taxi tout était parfait

2026-08-11 via Nuitee
F
Florit extended_group il
1
אין תמורה לכסף , מלון שעולה הון ביחס למלונות בסרילנקה ונותן שירותים של מלון 2 כוכבים בקושי החוויה הכללית היא אכזבה גדולה
Pros:

לא אהבנו כלום במקום האירוח

Cons:

מתקני המלון ברמה ירודה, המלון רחוק שנות אור ממלון 5 כוכבים, מיקום המלון מצריך נסיעה של כ 20 דקות למרכז , זה לא בארוגם ביי, ארוחת בוקר דלה ביותר ללא ירקות ,ללא גבינות או יוגורט, מגוון מצומצם מאוד של ארוחת בוקר, רמת תחזוקה ירודה מאוד של מתקני המלון , ניקיון החדרים ובריכות השחיה לא מתוחזקות, אין בר ליד הבריכה , התמונות בבוקינג ממש לא משקפות את המצב הנוכחי של המלון , צרפנו מספר תמונות להתרשמות ויש עוד הרבה , חווית שירות גרועה מאוד

2026-08-11 via Nuitee
A
Alban family_with_children ch
7
Un peu désuet
2026-08-10 via Nuitee
A
Alice couple gb
10
2026-08-08 via Nuitee
I
Itzik family_with_children il
8
Pros:

The room was big and clean the managers was very good

Cons:

It’s far from arugam bay and the food is not so good

2026-08-05 via Nuitee
M
Michel solo_traveller fr
10
Un service au top
Pros:

Super service.
Du directeur au moindre porteur toute l'équipe a été fantastique et disponible.
L'hôtel est magnifique. Très cosy. Les chambres sont réellement immenses et très confortables.
La plage est magnifique.
Merci encore à toute l'équipe

Cons:

Devoir partir si vite et ne pas pouvoir en profiter plus

2026-08-04 via Nuitee
K
Kafka Angelo couple ae
6
Needs improvement.
Pros:

Peace, for sure!

Cons:

Aprota Villas – Review

Aprota Villas has the potential to be a beautiful place, and you can tell it was probably a fantastic property when it first opened. Unfortunately, it now feels quite run down and, considering the price, it simply doesn’t offer good value for money.

Room

* The welcome letter in the room was addressed to another guest, which wasn’t a great first impression.
* There was confusion about the breakfast time (9:30 or 10:30), as we received different information from different staff members.
* The room was very dark, with insufficient lighting throughout.
* The air conditioning unit was extremely loud, and there was no A/C in the bathroom.
* There were visible signs of mold, particularly inside one of the wardrobes.
* One of the mirrors in the room was broken.
* Despite the villa being prepared for two guests, there was only one spoon available for our entire stay.
* We requested different (flatter) pillows, but they only arrived 48 hours later, by which time the request had become almost pointless.

Food & Service

* Breakfast and room service were honestly very disappointing. The food quality was poor and well below expectations.
* Breakfast service was almost non-existent.
* The biggest surprise was having a staff member deliver room service while chewing tobacco. I have never experienced that before, and it is simply unacceptable in hospitality.
* We were advised to place food orders while in Arugam Bay so everything would be ready upon our return. Instead, after arriving back at the villa, we received a phone call asking us to confirm the very same order, defeating the entire purpose.
* The concierge service was vague, confusing, and almost non-existent. It rarely felt like anyone was able to provide clear recommendations or practical assistance.

Pool & Facilities

* The swimming pool was not clean.

2026-08-03 via Nuitee
J
Julie Soma couple no
9
Pros:

Perfekt for avslapping, veldig hyggelig og hjelpsomt personal. Personal(Kanchana) var alltid tilgjengelig visst en skulle lure på noe, og alltid like hyggelig. Vil absolutt anbefale dette stedet, og vil gjerne komme tilbake igjen her.

Cons:

Var et stykke fra sentrum, men hotellet stilte med gratis skyttelbuss, noe som hjalp veldig.

2026-07-25 via Nuitee
יצחקי couple il
10
קנצ׳נה כל כך נחמדה , באנו לארוגם להינות מהגלשן אבל תמיד כיף לבוא לחופשה מהחופשה . מקום מטורף כל דבר עוזרים , היא דואגת מ
Pros:

She is absolutely the sweetest! ❤️

It was such a pleasure to arrive and be welcomed with a warm smile and such genuine kindness from the very beginning. She made sure we had everything we needed, and the entire staff was always available, friendly, and happy to help with anything we asked for.

Even after check-out, she kindly let us stay at the property for as long as we wanted, which was incredibly thoughtful and not something you find everywhere.

The place itself is amazing—it’s spacious, with a beautiful swimming pool, a private beach, and even a private pool in the room.

Outstanding service, a truly personal touch, and a perfect place to stay. I highly recommend it! 🤍

Cons:

-

2026-07-23 via Nuitee
O
Ophélie couple ch
4
à éviter.
Pros:

il y’a tout pour en faire un bon hôtel mais c’est catastrophique, mise à part le personnel au petit soin et très gentil et un cadre assez beau, il n’y a rien qui justifie le prix ! on a tout de même reçu des cookies et un sac à notre départ et un taxi nous a amener jusqu’à arugam gratuitement.

Cons:

- nid de fourmis dans les chambres
- piscine privé extrêmement sale voire inutilisable (on ne l’a pas utilisé )
- piscine commune assez sale aussi
- nourriture immangeable sincèrement il y’a une assiette que je n’ai pas pu toucher + vaisselle mal lavée
- trop loin de la ville
- parfois le personnel en voulant être présent en faisait beaucoup trop on se sentait surveiller et ça met très mal à l’aise.
- mer à côté de l’hôtel trop agitée donc on peut pas s’y baigner.
Ils ont du potentiel d’en faire un hôtel bien mais malheureusement ce n’est pas le cas c’est dommage mais on a fait 6 hôtel au sri lanka et c’était notre grosse dépense niveau logement pour se faire un kiff et finalement il finit dernier de notre classement bien derrière des hôtels à 50-100 $ la nuit !

2026-07-23 via Nuitee
R
Ryan extended_group gb
10
The property itself was amazing but what really made the experience was the staff. Kanchana welcomed us to the resort wi
Pros:

The villa was stunning

Cons:

Nothing everything was great

2026-07-20 via Nuitee
Y
Yuli couple il
10
Pros:

The service at the hotel was absolutely amazing. They brought me a birthday cake and stayed in touch with us throughout our stay to make sure everything was perfect. We had a truly wonderful experience.

A special thank you to Kanchana, who was incredibly kind, attentive, and provided us with such warm and courteous service. We truly appreciate it!

2026-07-19 via Nuitee
J
Jeremy family_with_children us
8
2026-07-08 via Nuitee