Howard Johnson by Wyndham Benton Harbor/St. Joseph

The hotel was dump. Smelled like pee everywhere, elevator broken, they false advertise the stay accomodations...and the Manager on duty was rude and dishonest. Steer clear of this one. It isn't even in a good location.

I tried to cancel my reservation and they didn’t do anything about it the place was gross and disgusting when you pulled up it looked like a crackhead house. I would never go there ever again.

You have to be kidding me with this hotel. It is dirty. Unsafe. No ice buckets in the room. Half of the hotel is in renovation. Not even cups

This hotel is a dump and looks like a lot of homeless people living here and hotel hallways smell like cat urine

Cockroaches everywhere. Bathroom was obviously not cleaned

It's old and dirty. I\n Would never stay there again.

This property was convenient, close to freeway. It was easy to get to the places i was going to. The staff was pleasant.

I stayed at Howard Johnson by Wyndham Benton Harbor/St. Joseph 798 Ferguson Dr, Benton Harbor, MI 49022. Last week on 10-23-24. When riding their only working elevator to the top floor 5th to go to my room. The elevator dropped multiple times after passing the 4th floor. It made a horrible popping and banging noise and I was locked in the violently shacking elevator for 20 seconds of nightmare inducing fear until the door opened. When doing so it was misaligned bouncing by over a foot to a few inches as it kept trying to get to the top floor. Fearing for my life I jumped out leaving half of my stuff behind. After trying to go downstairs by the stairwell and it being locked by CHAINS I had to call the elevator, and pray. As it shook the floor I was standing on I did take video incase I died so there was evidence for my grieving family. When reaching the top it didn't have the horrifying gap as the first time just a 2 inch one that settled by the time the door fully opened. Thinking it was all the extra weight of my belongings I left what I was carrying and rode down with what I had left behind. Then after selecting the 1st floor it dropped before the door fully closed allowing me to see the back side of the 5th & 4th floors doors. I informed the front desk staff where they put me in a 1st floor room. They then assured me that it was normal just needing to warm up before it would work properly and it was perfectly safe to ride back up and retrieve my laptop bag and cpap bag. I

The price was right. The room was clean. There were a few things that could be better: The elevator became noisy, there was some broken glass in the window next to the elevator on the 5th floor, and the light in the bathroom would not stay on but rather blinked, but you get what you pay for. I would return.

Someone was honking outside the hotel for over an hour at 3AM and woke up my kids from being so loud!

Smoking weed in nonsmoking building. Elevator poorly maintained. No room for storage or hanging clothes

I didn’t like that there was a broken window exiting the elevator or that the room numbers were written on the door with permanent marker.

Average hotel. Budget friendly

Great

This place was not only dirty, but people were loitering all around the property. Looked like people were living out of their cars. I went up to my room and immediately came back to the desk. Told him i want a refund and check out. He said he could not help me. Feeling unsafe at this place I just left.

The beds were clean and comfortable, but the bathroom was horrible. The toilet wouldn't flush properly, the tub was stained and rusty, scarry looking. The hallways snelled humid. We didn't use the pool, but we looked, and there was a horrible looking green caroet around the pool.
Would not stay here again.

Sketchy people outside and bar smell. Cracks in windows.

I pulled up to that parking lot and knew i wasn't going to stay there. I had to put in a claim with my hotel protection to get my money back because Howard Johnson wouldn't honor the cancelation. It didn't look safe and i didn't feel safe.

Bed was uncomfortable I saw a bug on the wall in the bathroom drain in sink was very slow draining your pool was out service no continental breakfast was served no microwave in room I wouldn’t stay at this hotel ever again and I’m not recommending friends or family to stay there either

Family stayed there for 2 nights and my kids were disappionted that the pool was closed both days. We tried using our Amercian Exoress card to check in, but was told it was declined. The family checking in behind us also tried using that card and was told it was declined. Yet they called and the card was fine as we also knew iur card was fine as we just used it the same day elsehwere. The room was clean, but we had a hard time falling asleep due to a bright light staying lit all night on our patio. There was no light switch to turn it off . We were going to call the front desk but there was no phone in our room. We had a too much light coming in around the curtains.