Holiday Inn Express San Francisco Airport South by IHG

Hotels
Holiday Inn Express
8.2 (1158 reviews)
1250 Bayshore Highway , Burlingame , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable beds
Good breakfast
Cons:
Cleaning issues
Long wait for shuttle
Parking fee

Categories

Cleanliness
7.38
Some reviews mentioned cleaning issues, indicating areas for improvement.
Service
8.85
Staff was frequently praised for their helpfulness and friendliness.
Location
8.89
Convenient location near the airport with easy access to transport.
Room Quality
8.34
Comfortable beds were noted, but some mentioned minor room issues.
Amenities
7.87
Shuttle service and complimentary breakfast are available, enhancing stay.
Value for Money
7.83
Overall reasonable costs, but parking fee complaints surfaced.
Food and Beverage
8.38
Breakfast received positive mentions in several reviews.
Overall Experience
8.05
General consensus indicates a good stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:22

Property Description

Stunning Bay Views

Luxurious Amenities
Guest rooms at Holiday Inn Express San Francisco Airport South feature a microwave, refrigerator, and double-paned windows for a restful stay. Start your day with a complimentary deluxe hot breakfast and stay connected with free WiFi.

Convenient Location
Just a short distance from San Francisco International Airport, our hotel offers easy access to the South San Francisco Conference Center and Oracle University. Unwind after a busy day in the on-site fitness center.

Book your stay at Holiday Inn Express San Francisco Airport South for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 25 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1158 reviews
Cleanliness: 7.38
Service: 8.85
Location: 8.89
Room Quality: 8.34
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.05
J
James couple us
7
Nice but not great
Pros:

Nice and clean

Cons:

I wasn’t using the air port shuttle so why did I have to pay for parking $30

2026-07-24 via Nuitee
T
Torill family_with_children no
8
2026-07-21 via Nuitee
B
B_Pope Solo travel Napa, Napa Valley, California
10
Loved This Airport Hotel
Pros:

I loved this hotel! Here’s what I experienced. I had a flight scheduled for Saturday July 4, when public transit from my home to SFO would be limited (weekend and a holiday). Therefore, I needed a hotel for the night before. On Friday I took a bus and BART to the Millbrae station, which was 2 miles from the hotel. I could have taken a bus or an Uber, but I chose to walk, which was pleasant, mostly along the bayshore. Arriving at the hotel, I was greeted in a friendly way, and enjoyed some refreshing cucumber and mint water, and a coffee. (A fancy coffee machine is always available in the lobby.)
My room on the first floor had a parking lot view, which was fine with me. Second or third floor would have been a better parking lot and pool view. The pool, by the way, was chilly, which was good on such a rare hot day, but most days wouldn’t make much sense in the foggy bay area. I loved my room, especially the comfortable chaise lounge; that was a nice touch. The one criticism I have is that while the translucent curtains closed, the opaque curtains could not close, or even adjust at all. It was like they were fixed in place to cover only a third of the window. What was the designer thinking? It’s absurd. If you’re concerned about privacy, especially on the first floor, bring something to clip the curtains together, or ask for an extra blanket to add to the curtains.
Breakfast was great. Plenty of options, including a pancake-making machine. I started with a bowl of oatmeal, then went for a workout in the (limited) fitness room, then returned for a protein packed second breakfast of eggs, bacon, sausage, and yogurt. I was well-fueled for my afternoon flight.
After checking out, I waited for the free airport shuttle. While waiting, an older lady arrived with a lot of heavy luggage. Cathy, the front desk clerk, joined the lady out front to help unload her luggage. (I also lent a hand.) Never before have I seen a hotel host willing to leave their station to help an arriving guest; it was above and beyond.
The (free) airport shuttle was the nicest hotel-to-airport shuttle I have ever experienced. I mean, it was nearly a luxury experience. And it operated all day long, without the senseless mid-day gap of some hotel shuttles.
Even though the hotel is slightly outside the close orbit of other airport hotels, it was worth it for the cleanliness, comfort, convenience, service, and value that it offered. I will gladly return. Hopefully by then they will have corrected the issue with the room curtains.

2026-07-20 via Tripadvisor
C
Connie couple us
8
Holiday Weekend stay
Pros:

Only one person at check in and there were four of us in line. Wait was about 10 minutes. Staff was very nice. Decent breakfast. Area was kept neat. Rooms were basic and clean. No printed instructions about breakfast times, if there was Wi-Fi available.
Check out was quick.

Cons:

Paid for parking one car. Felt the charge was high since it was not a secure lot.
Check out provided a closing statement. I was charged for agreed room rate and a $30 parking fee. My credit card notified me that Holiday Inn had charged a $50 security deposit. There was no mention of that charge in my closing statement or that decuruty depot will be refunded or applied to parking fee.

2026-07-20 via Nuitee
C
Chris solo_traveller us
8
Perfect place to stay when we were disrupted from our flight
Pros:

Staff very friendly and knowledgeable.
Close to the Airport

Cons:

Would like more gluten free on offer at the breakfast

2026-07-19 via Nuitee
J
James solo_traveller us
8
Good location near SFO
Pros:

Near airport. Good value

Cons:

A little run down

2026-07-18 via Nuitee
R
Rebecca couple us
10
We rested good, staff are nice
Pros:

Breakfast is great, a lot of food choices

Cons:

Nothing

2026-07-17 via Nuitee
P
ping solo_traveller cn
5
Cons:

主要还是对 Booking 的不满 ,我提前预定的价格和临近入住的价格差异很大,沟通调整,酒店反馈找平台,但平台一直未给回复和解决方案,多次邮件沟通未果

2026-07-17 via Nuitee
S
Sai family_with_children us
10
2026-07-16 via Nuitee
A
Administrator solo_traveller us
5
Wont' be back here.
Pros:

The breakfast was very good.

Cons:

Windows were dirty. Carpet and overall room was dated/old. Host was agreeable but could have communicated clearer specific to room change and/or reasons for his delays in response(s) to me at 2am. I needed to sleep. Had long flight and barley missed last shuttle service of hotel related to parking there while out of country. So many things I could say but basically took my money and got an ok deal out of it. I would be willing to pay more for higher quality communication, room and shuttle service(s). The breakfast was great though and really made up for a lot but not enough to come back.

2026-07-16 via Nuitee
X
XUTIAN family_with_children cn
8
Pros:

酒店提供免费的机场接驳车。酒店整体位置很好,沿海,景色不错。房间整洁,浴室不错。总体很满意。

2026-07-15 via Nuitee
E
Edison Lin 林冠宇 solo_traveller tw
10
Pros:

Clean, big room and beautiful view

2026-07-13 via Nuitee
R
Robert couple us
9
It was really good
Pros:

The young lady at the desk was the best she needs a raise and promotion

Cons:

The 40 bucks for parking you suck for that one thing

2026-07-13 via Nuitee
A
alison family_with_children us
10
2026-07-10 via Nuitee
S
Shayla solo_traveller us
6
Pros:

The staff and the breakfast were wonderful

Cons:

The bathroom had a bad musty smell. From the photos it looks like you can roam aroumd on the bay, Not true! Lots of broken concrete and garbage. The was water right up to the end of the parking lot.

2026-07-09 via Nuitee
R
Rishabh solo_traveller us
7
2026-07-08 via Nuitee
U
Umar solo_traveller us
8
2026-07-08 via Nuitee
I
Irena solo_traveller cz
8
2026-07-07 via Nuitee
C
CHIH-LIANG extended_group tw
8
2026-07-07 via Nuitee
P
Paula family_with_children gb
4
Great location, comfortable and value for money. Staff were very accommodating
Pros:

Location to airport was great, beds were incredibly comfortable. Staff were very friendly & helpful

Cons:

Decor was very tired and dated

2026-07-06 via Nuitee