Hotel Vue, Ascend Hotel Collection

I highly recommend not staying at this hotel. The photos on their website do not reflect the state of the hotel. The pool and hot tub are green, slimy and half way full (with no sign indicating it was closed or anything). The elevator didn’t work (with no out of order sign). The couch in my room had a giant stain on the seat. The air conditioning was out in the lobby and hallways. Barely any cars were there, so it seemed like a ghost town. I did not feel completely safe or clean.

One perk is that I learned to read reviews before booking a hotel!

Where do I start! We were booked here via travel company. On arrival didn’t seem like anyone was staying! car park had a couple of work mens trucks then us. It smelt old and closed up in the check in area. We were given our room headed down the corridor with minimal lighting and poor air conditioning. Proceeded to our room to be greeted with a continuous beeping from the smoke detector in the seating area. Then in the bedroom area the smoke detector was on the floor with the wires hanging out of the unit base. Returned to check in! Was given another room on the same floor. That wasn’t much better. The fridge was fit for the tip! The safe had Old batteries in it which leaked into the safe!!! The smoke detector wasn’t even there in this room. Went to phone reception for soap and towels etc only to find there wasn’t even a wire connecting the phone! Alarm bells ring bigtime! Bar, restaurant was closed. Where do I start with the swimming pool 🤢 Or shall I say swamp!!!!!!!
This hotel should not be open for business! We wanted to leave there and then but it’s was late!! First thing in the morning we left asap and booked into another hotel. Travel company are now aware, we are awaiting feedback 🤔

This was the worst place we have stayed in in last 35 years. Everything was rusty and grimy. They had coffee but at least 1 day it was barely lukewarm, we will never use you again!!!

the bed was hard and rust everywhere. Do not even go to the pool area. Green slime in the pool and jacuzzi. Very Green. Front lobby was very hot and the person in the front was never there. i have to ask for a Blow Dryer because there was not dryer in the room. I also had to ask for more towels.

This hotel is gross. The pool is black and filled with trash. The rooms were musty. The carpets were dirty. The walls were dirty. We did not stay. We got a refund and left.

Expedia should be ashamed on having this property on its website. I will be disputing the charge on my visa

Older hotel, pool and hot tub appear to not be in operation for years, but front desk staff were very nice.

I’ve stayed here several times but it’s gone downhill quick. The pool is of no use as it has green water and nasty. Our room key card didn’t work so we had to have a hotel worker let us in our room each time which is very inconvenient. The bar/dining area used to be nice but they don’t have that anymore either.

Hotel staff placed me in a room that clearly had water damage/mold. The room smelled terrible and you could see mold on the lamp shades. There was also ash on the pillowcase. Unfortunately no other hotel had availability so we couldn’t leave. We were given a better room that was much cleaner but the damage was already done. The pool and hot tub look gross. Customer service was terrible. Stay elsewhere!

The property is undergoing renovation. It is overdue. The layout of the Hotel is gorgeous. But it needs a lot of loving care to bring it back to the glory it had in years past. I would stay here again understanding that once the renovation is going to be beautiful.

I will preface this review with the fact that I stay in hotels roughly ~115 days per year with a mix between all US brands. (I have Platinum Elite status with Choice Hotels.) This is by far the worst hotel I have stayed at in the last 6+ years, to include internationally, in second and third world countries. I very rarely leave a review but in this case, I felt the need to conduct a review. I did not bother to provide this information to the hotel staff nor ask for or provide them an opportunity to offer compensation or even change the room. Based on feedback from the other individuals in my group, their rooms were in a very similar condition. Some of them slept in their clothes on top of the beds due to the poor conditions and appearance of unclean rooms.
The room was extremely run down and the bathroom was disgusting. Honestly, if I had the opportunity and time that night, I would have just left and stayed somewhere else. (I have photos for proof of the following). The shower/tub had a massive hairball on the drain indicating the room had not been cleaned and there were large brown streak marks in the tub. Although it appeared that someone had defecated in the tub, it was actually rust because I attempted to wipe and clean the tub prior to taking a shower. I used toilet paper to pick up the hair so there is no excuse or reason for it to have been there if the room had been properly cleaned. My wife was so uncomfortable with the unsanitary conditions that she placed a towel down in the tub in order to keep her feet clean while in the shower. Everything metal in the room was rusted, some to the point there was no shine/coating left, including all the lamps, the towel/linen racks, and base of the doors. The bathroom counter was clearly unfinished and just added to the overall extremely poor condition of the room. The smoke detector was removed from the wall and there were exposed wires and a large hole. It seemed so out of place, and based on the totality of the circumstances, I climbed on the bed and used a phone flashlight to check for any "devices." There was a significant amount of, what appeared to be, candle wax dripped on the carpet around the end of the bed. The A/C unit was extremely loud and had a constant loud buzzing noise (whistle), although it was able to keep the room at a comfortable temperature.
The staff was nice enough but upon arrival, I did have to wait, saying hello a couple times, walking and wandering around the lobby and storage room areas, finally locating an employee who could check us in.
I was completely and utterly disappointed with my accommodations. I genuinely hope my review is taken seriously and major actions are taken to improve the experience for future guests. I come to the area annually and I will never stay at this property again, and frankly it makes me question the Choice brand in its entirety.

Comfortable and quiet

Great location with a view over the bridge and river, but a tired looking place at the moment. Hence a good rate. The manager said they are due a refurb soon.

Desk clerk had no idea of room location, first room faced a wall six feet from window. Second room chosen after I walked halls to locate adequate location- very time consuming. Second room, #330 had good view, but three of six light bulbs missing and no smoke alarm.
This could be a nice stay with some quality control-

Surprised that the property was rated an 8/10 on Expedia. The bathroom needs work, the air conditioner was loud, and the overall condition of the property was very tired.

This hotel has great potential, but it is very rundown and our need of cleaning and repairs. They keep talking about renovations to come, but they are well overdue. Next timeI will stay somewhere else until renovations are completed. my sweet was spacious and comfortable, except in our need of maintenance and cleaning.

Favorite in natchez

This hotel needs to be either gutted or burned down. The carpet was filthy, the furniture old and scarred and the bathroom was nasty.

There were some maintenance issues with my room. The AC unit was broken and there was rust on every metal fixture. It talking with the manager, the entire hotel was about to be renovated. The view from my room was amazing down the Mississippi River, and the bed was comfortable. Once the renovation is complete, it would be an amazing place to stay.

I usually don't even bother to mention anything, but the fact that I was in and out of the room all night due to being so uncomfortable,this property was completely ran down the beds were hard, there was only one light working in my room in the bathroom. The water had a color, the carpets were completely stained from the entrance into the actual room. When I woke up in the morning there was a huge brown spider in my towels on the counter. No I work in a hotel, for a different brand and usually I never judge any brand based on who owns what but this property needs to be closed down. I was not greeted my keys were given to me without even my ID asked, there are so many safety concerns about this hotel I wanted to stop by the front desk and speak with management about at least a refund on a portion of this stay. But upon leaving there was nobody at the front desk, me being in the hotel industry I understand helping other guests in the back but I was in the lobby for 5 minutes with nobody there. I am very disappointed with this stay, and would be requesting the property to contact me as soon as possible my phone number is correct in my folio.