Omni New Haven Hotel at Yale

Hotels
Omni Hotels
8.3 (888 reviews)
155 Temple Street , New Haven , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Clean facilities
Cons:
Issues with cleanliness
Noise disturbances reported
High prices

Categories

Cleanliness
7.51
Some reviews mentioned semi dirty rooms and issues with cleanliness.
Service
8.98
Consistent praise for staff friendliness and helpfulness.
Location
9.02
Positive sentiments regarding convenient and attractive location.
Room Quality
7.97
Comfortable rooms mentioned, but some specific issues noted.
Amenities
8
Amenities like a bar and fitness area were noted; however, some lacked.
Value for Money
7.96
Some felt the prices were high due to lacking discounts.
Food and Beverage
8.51
Good reviews on food service and beverage options at the bar.
Overall Experience
8.48
Many reviews reflect a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:13

Property Description

Sophisticated Accommodations
Located within walking distance of historic Yale University, the Omni New Haven Hotel offers elegant and upscale rooms for a comfortable stay.

Convenient Location
Situated in the heart of New Haven, guests can easily explore museums, art galleries, and unique shops, with quick access to the Union Square Metro Line for further city exploration.

Modern Amenities
Guests at the New Haven Omni can take advantage of state-of-the-art fitness facilities and stay connected with wireless internet access throughout the hotel.

Experience luxury and convenience at the Omni New Haven Hotel. Book your stay now!

Important information:

Please note there is 24-hour on-site security offered.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$34.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 29.90 per day.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 888 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
E
Eve solo_traveller us
8
2026-05-29 via Nuitee
P
Pedro solo_traveller us
8
Pros:

The staff was very friendly and helpful

2026-05-27 via Nuitee
C
Carmen H solo_traveller nl
9
Comfy spacious room
Pros:

Comfortable spacious room, great double double config for families

Cons:

Late check in time

2026-05-27 via Nuitee
L
Laurent couple fr
4
Trop trop cher pour la période des graduations 👎👎👎
Pros:

L’emplacement

Cons:

Prix pour la période de graduation de Yale

2026-05-27 via Nuitee
K
Kalai couple fr
5
Pas trop le choix
Pros:

Emplacement

Cons:

Les chambres n’ont pas été nettoyé et ce malgré nos réclamations .
La réponse : Désolé nous sommes complets !!

2026-05-26 via Nuitee
V
Valerie couple ie
10
Delightful, Loved our stay
Pros:

Amazing Staff, all about the staff to make the stay 100% Amazing views and historical hotel

2026-05-26 via Nuitee
N
Nicholas solo_traveller za
10
2026-05-26 via Nuitee
T
Thomas solo_traveller us
10
2026-05-26 via Nuitee
W
Wencho extended_group tw
8
2026-05-25 via Nuitee
I
I-Hsuan couple us
9
2026-05-24 via Nuitee
N
Nancy couple us
7
While conveniently located the cost of rooms during graduation weekend was absurdly expensive for average amenities .
Pros:

Walking distance to campus

Cons:

Loud bars and near park which seems unsafe

2026-05-24 via Nuitee
S
silvia extended_group it
5
Mediocre
Cons:

Le camere e i bagni sono vecchi e i prezzi a causa della cerimonia delle lauree sono fuori mercato in rapporto alla qualità

2026-05-24 via Nuitee
G
Gulhiz extended_group tr
7
Pros:

Property was ok but , I booked the room for 3 people with 2 beds , room has only 1 bad

2026-05-23 via Nuitee
G
Gaynor couple gb
9
Great location, food and very clean
Pros:

Very clean, well located for university and staff very friendly. Lots of free events in hotel during graduation weekend. Kevin was very helpful on front desk and Will Rivera in restaurant went out of his way to welcome us and help. Great food in restaurant.

Cons:

A little busy as you’d expect for graduation weekend, a few more staff in restaurant would help and better communication on check-in of great events during graduation event.

2026-05-21 via Nuitee
C
Carolyn couple us
10
No complaints
Pros:

Great hotel management

Cons:

You have to sign up for some kind of program in order to get your Wi-Fi for free

2026-05-20 via Nuitee
A
Altair extended_group br
9
Pros:

Conforto

Cons:

Reserva era para 4 pessoas e só tinham 2 xícaras.
As capsulas de café não foram repostas e a internet demorou para funcionar

2026-05-20 via Nuitee
N
Ning couple gb
10
2026-05-19 via Nuitee
D
Dao family_with_children us
8
2026-05-19 via Nuitee
R
Regenstreich family_with_children us
3
2026-05-19 via Nuitee
L
Li-Yun (Wendy) solo_traveller tw
10
2026-05-16 via Nuitee