Omni New Haven Hotel at Yale

Hotels
•
Omni Hotels
8.3 (980 reviews)
155 Temple Street , New Haven , US
+1 203-772-6664

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Clean facilities
Cons:
Issues with cleanliness
Noise disturbances reported
High prices

Categories

Cleanliness
7.51
Some reviews mentioned semi dirty rooms and issues with cleanliness.
Service
8.98
Consistent praise for staff friendliness and helpfulness.
Location
9.02
Positive sentiments regarding convenient and attractive location.
Room Quality
7.97
Comfortable rooms mentioned, but some specific issues noted.
Amenities
8
Amenities like a bar and fitness area were noted; however, some lacked.
Value for Money
7.96
Some felt the prices were high due to lacking discounts.
Food and Beverage
8.51
Good reviews on food service and beverage options at the bar.
Overall Experience
8.48
Many reviews reflect a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:13

Property Description

Sophisticated Accommodations
Located within walking distance of historic Yale University, the Omni New Haven Hotel offers elegant and upscale rooms for a comfortable stay.

Convenient Location
Situated in the heart of New Haven, guests can easily explore museums, art galleries, and unique shops, with quick access to the Union Square Metro Line for further city exploration.

Modern Amenities
Guests at the New Haven Omni can take advantage of state-of-the-art fitness facilities and stay connected with wireless internet access throughout the hotel.

Experience luxury and convenience at the Omni New Haven Hotel. Book your stay now!

Important information:

Please note there is 24-hour on-site security offered.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 980 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
C
Cixin • couple • cn
1
2026-09-17 • via Nuitee
J
Jaksic • family_with_children • us
10
Beautiful and convenient hotel, awesome service!
Pros:

The staff from the minute you entered the property was outstanding. From the Valet to the Front Desk associate - so warm and welcoming. The team on the 19th floor was so kind to my elderly Dad at Breakfast. They made some great recommendations for site seeing and local food options.

Cons:

The only downside was the noise from the street - firetrucks, sirens and motorcycles all night long.

2026-09-13 • via Nuitee
C
Catherine • couple • gb
10
Perfect location for lovers of great Art
Pros:

Arrived in New Haven via Amtrak from New York - there's a free bus shuttle service just outside the station and it stops outside the Omni. A very friendly and helpful welcome to a lovely hotel very near the Green and Yale campus, historic buildings and churches. Our room was large and well appointed. The buffet breakfast (you can choose a la carte as well) was excellent, $32 each for a lovely choice of dishes, complete with a view across New England. Dinner in the evening was excellent as well. Right next door there's Barcelona for tapas dishes, this too was a treat. Must sees include Yale Museum of English Art (Louis Kahn architect) and Yale Art Gallery, and just wandering around this very important part of US history. Thanks to everyone at the Omni for a lovely two day stay. Onwards to Providence by Amtrak ...

Cons:

All perfect, thanks!

2026-09-11 • via Nuitee
S
Schachter • solo_traveller • us
10
2026-09-08 • via Nuitee
G
Gwen • couple • us
10
2026-09-08 • via Nuitee
V
virginie • couple • fr
3
Trop bruyant
Pros:

Décoration sympa

Cons:

Le bruit!!!!
Une boîte de nuit juste en face l’hôtel avec un tapage nocturne hors du commun jusqu’à 3h minimum de la nuit

2026-09-08 • via Nuitee
C
Cecilia • solo_traveller • cl
7
Pros:

Las instalaciones muy cómodas y la atención del personal del frontal desk , muy amables

Cons:

El servicio de hauskeeping, regular...un día no hicieron la limpieza de la pieza y avisé pero no resolvieron el problema .

2026-09-05 • via Nuitee
S
Steven • solo_traveller • us
8
2026-09-05 • via Nuitee
R
Rahel • family_with_children • us
7
2026-09-04 • via Nuitee
S
Shamsiddin • solo_traveller • us
10
Pros:

It was close to everything. Food and New Haven Green

Cons:

The room and bathroom was small

2026-09-03 • via Nuitee
S
Sharon • extended_group • nz
6
The hotel is nice, the booking system is misleading and the area is dodgy.
Pros:

Beautiful room if there was just two of you. great location to YALE.

Cons:

We booked for 3 adults and therefore expected bedding for 3 adults. We had one king sized bed. So my husband had to sleep on the floor. Why advertise that its for 3 when it's not? We paid extra to have another person in the room- yet got nothing for that extra payment? So be aware.

Also be aware that it is very close to the 'Green Space' which is in the middle of town. I wouldn't say we are naive travellers..... but there is a pretty large population of homeless people that occupy the streets in and around the hotel which can be confronting. Typically that wouldn't worry us, but some definitely got verbally aggressive when we declined to support them financially. No harm came to us- but we were very conscious that in the US people have much greater access to fire arms and we were definitely aware of our surroundings- despite being in New Haven for a very positive and uplifting experience. No harm came to us- but people should be aware. And I say this having first spent 4 nights in New York City and not once feeling uneasy.

2026-09-03 • via Nuitee
D
Dafne • family_with_children • us
9
Cons:

I would prefer rooms with no carpet

2026-09-02 • via Nuitee
C
Cecilia • solo_traveller • cl
10
Pros:

Personal muy amable

Cons:

Todo muy bién

2026-09-01 • via Nuitee
I
Ingrid • family_with_children • us
9
2026-09-01 • via Nuitee
L
Luis • solo_traveller • de
6
2026-08-31 • via Nuitee
Y
Yuyi • extended_group • us
10
2026-08-31 • via Nuitee
C
CARLOS AMILCAR • solo_traveller • br
10
Uma ótima estadia
Pros:

A localização, a poucas quadras da Universidade de Yale; o conforto da suíte; a gentileza dos atendentes; a praticidade de ter estacionamento no subsolo.

Cons:

Nada a reclamar. O custo da diária estava acima do preço pago em hotel em Nova York (próximo da Times Square), o que é devido, possivelmente, à grande demanda sazonal, em função da admissão dos novos calouros da Universidade de Yale.

2026-08-30 • via Nuitee
M
Meixan • solo_traveller • us
8
2026-08-29 • via Nuitee
N
Ngoc Han • solo_traveller • us
9
Pros:

Staff was very friendly. Clean hotel. It was raining when we arrived. Must be an older building because they had issues with roof leaks due to rain on top floor. Very convenient and walkable location to Yale campus.

Cons:

It was nice they offered appetizers for Yale welcoming events. However the apps were very dry and not good. The fruits offered were nice during these events.
On weekends it can get loud due to nightlife across the street. It's not this hotel's fault, but just be aware. There seems to be a culture of very loud motorists who cut off their tail pipes and disturb the town late at night. Again, not the hotel's fault, but be aware. Not sure you can avoid it since t these motorists seem to cruise the town. Turn on white noise to sleep!

2026-08-28 • via Nuitee
P
Peter • couple • de
7
Central hotel, a bit outdated but ok
Pros:

Hotel is very centrally located and ok.

It is a bit outdated though and needs some renovation. Other than that, the room was spacious and ok, including the bathroom.

Cons:

What annoyed me though was the fact that the gym was in fact under renovation - but that we had not been informed about this beforehand. We booked the hotel precisely bc of the gym and could not use it. No alternative arrangement was provided by the hotel.

2026-08-27 • via Nuitee