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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Lower bathroom sink
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Emergency cord in bathroom
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Paid WiFi
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Coffee Shop on site
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Garage
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Electric bicycle charging station
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Sophisticated Accommodations
Located within walking distance of historic Yale University, the Omni New Haven Hotel offers elegant and upscale rooms for a comfortable stay.
Convenient Location
Situated in the heart of New Haven, guests can easily explore museums, art galleries, and unique shops, with quick access to the Union Square Metro Line for further city exploration.
Modern Amenities
Guests at the New Haven Omni can take advantage of state-of-the-art fitness facilities and stay connected with wireless internet access throughout the hotel.
Experience luxury and convenience at the Omni New Haven Hotel. Book your stay now!
Please note there is 24-hour on-site security offered.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$34.50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible on site (reservation is not needed) and costs USD 29.90 per day.
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Internet
WiFi is available in all areas and costs USD 9.95 per 24 hours.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Big comfy beds and great location.
No vending machines
Check-in was great! The agent was warm and accommodating. Beds were comfortable, room was clean, wifi strong. Front desk staff was so hospitable, letting us into the gym after we checked out. Close to Yale campus that we were touring.
Not the hotel's fault, but we were confronted by several homeless everyday; some became aggressive when we didn't have money to give them. Be very wary of your surroundings in this area. Elevator from garage to lobby was broken, which made for an unpleasant trek up and down a confusing and smelly stairwell with heavy bags and every time we left and returned to the hotel.
Location is in downtown Yale. Very convenient.
We got a high floor with a view. It is lovely.
1. Check in can be better. We arrived at 12 noon on a tuesday - we dropped off luggage and asking front desk to call us when room was ready. No one call at all until we came back at 3pm. Truly, it was tuesday and hotel did not seem to be busy at all.
2. No bottle water in room when we reached our room.
Hope this can be improved.
I went there to visit Yale with my daughters and it was only 5 mins far from Yale University admissions office. Employees from the hotel was very kind. Breakfast (not included) at roof floor was amazing.
Hotel amenities could be better (I have to ask for shower cap and there were no tea bags in the room)
Perfect location for train station.
The loud traffic/noise at all hours of the night and how the police didn’t enforce the problem.
This was such a beautiful experience for my husband and I we stayed here at the Omni for a murder mystery dinner and the staff was great. The ambience was great. Very welcoming.
I loved everything about this property.
Hotel is solid. Comfortable clean room convenient to much of New Haven's activities
The reservation and check in process with Booking.com was bad. I needed to change the dates of my stay and the slowness of the interaction with booking.com put me inside the calcellation/ window and causing me to spend on a night I didn't use. Will never use Booking.com again
stairs from garage while elevator out.
Clean quite conveniently located
Noise from the streets at night
The hotel's location was good. You could easily tell the age of the hotel once you got there. It's an old hotel, however, but they have kept the room clean and tidy. During our stay, the parking garage lift was broken (for two weeks according to staff). A generous white man at the concierge offered to help move our bags from the garage to our room. He was the same person who helped us to move the bag to the garage on the day when we checked out.
We were shaken up by the loud knock on our door from the house keeping at 8:10am on Apr 8 (Room 1118). She knocked at every doors on our floor announcing "house keeping" and wanting to clean every single rooms. It lasted for about an hour with loud noises from her on every inch of the corridor until she made her way to slowly disappear and vanish from our floor.
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