Ramada by Wyndham Jacksonville Hotel & Conference Center

Hotels
Ramada
7 (1591 reviews)
3130 Hartley Road , Jacksonville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality not as expected

Categories

Cleanliness
4.46
Multiple reviews cited issues with cleanliness, including filthy rooms and mold.
Service
8.93
Some positive mentions of friendly staff, but negative experiences were noted.
Location
9.47
Location is convenient with easy access to restaurants and stores.
Room Quality
5.42
Rooms had issues like hard beds, noise, and uncleanliness.
Amenities
7.45
Amenities like a pool were appreciated, but lacked basic room necessities.
Value for Money
6.41
Overall value for money was questioned due to issues experienced.
Food and Beverage
6.46
Breakfast was noted as subpar, affecting the food experience.
Overall Experience
7.43
Overall experience was mixed; some positive comments but several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:05

Property Description

Modern Accommodation and Convenient Location
Conveniently located off motorway I-295, Ramada Hotel & Conference Center offers modern accommodation near popular Jacksonville attractions.

On-Site Dining and Entertainment
Guests can savor a free daily breakfast buffet at GiGis restaurant and enjoy live comedians at the on-site Comedy Zone.

Fitness and Business Amenities
The hotel boasts a modern fitness center and a well-equipped business center for guests' convenience.

Experience the best of Jacksonville with us at Ramada Hotel & Conference Center by Wyndham. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 1591 reviews
Cleanliness: 4.46
Service: 8.93
Location: 9.47
Room Quality: 5.42
Amenities: 7.45
Value for Money: 6.41
Food and Beverage: 6.46
Overall Experience: 7.43
R
Robert family_with_children us
1
Not good
Pros:

Breakfast not controlled kids put spoons in gravy

2026-01-20 via Nuitee
K
Kathuska family_with_children us
2
2026-01-19 via Nuitee
K
Kiyari couple us
2
2026-01-19 via Nuitee
T
Tiara couple us
5
It was ok.
Pros:

I like the buffet breakfast.

Cons:

I didn’t like how ran down the rooms or the property was differing from the pictures posted above. There was also ALOT of activity going on throughout the property. Noisy guests throughout the night. The rooms need to be deep cleaned and renovated.

2026-01-19 via Nuitee
M
Mesario couple us
8
Pros:

Very good

Cons:

The cleaning outside the hallway

2026-01-19 via Nuitee
C
Cherish couple us
1
Pros:

I got some sleep

Cons:

The AC didn’t work in the room… they literally have to open your room door with tools because the keys doesn’t work. So we couldn’t leave out unless they were able to break us in.. it was blood splatter on the wall yeah u heard me.. the night clerk must’ve been high or something she wasn’t helpful at all and spaced out

2026-01-19 via Nuitee
Y
Yader couple us
5
2026-01-19 via Nuitee
G
ginafI9909FM NONE
2
Bates hotel! Stay somewhere else!
Pros:

Horrible nasty broke down place. Stay somewhere else! Nothing worked. Not the ice machines or soda machines. No coffee in rooms. Carpet looked like it hadn't been cleaned in years!

2026-01-15 via Tripadvisor
E
Edward solo_traveller us
8
2026-01-08 via Nuitee
B
Bright family_with_children us
7
2025-12-22 via Nuitee
A
apoole6173 Family Tampa, Florida
2
Very, very, very disappointed
Pros:

WOULD NOT RECOMMEND THIS PROPERTY TO ANYONE! Waited almost 30 minutes at an abandoned check in desk for someone to show. We were checked in by the awesome housekeeping manager, not even her job. When we did get a room it was old and smelly. Most of the plugs didn't work, no outlets for charging cords.
When we got up to take shower at 6:00
in the morning we discovered we had no towels, no shower chair (which we asked for for my mobility challenged spouse.
Room was absolutely deplorable. Definitely not up to the quality of a Wyndham property.

2025-12-16 via Tripadvisor
G
Gayle family_with_children us
8
2025-12-16 via Nuitee
N
Nicole couple us
7
Would stay again
Pros:

Comedy zone, comfortable beds

Cons:

Breakfast, air wasn’t working, moldy smell

2025-12-09 via Nuitee
B
Borland couple us
7
Pros:

Bed was too hard for my wife and i. We woke up with sore backs

2025-12-08 via Nuitee
E
Edythe couple us
1
Bad
Pros:

There was no breakfast

Cons:

The room was not what we not clean carpet was had stain the room was not to our liking

2025-12-01 via Nuitee
7
724olenat NONE
2
Do not stay here
Pros:

It was the worst stay ever. Room was old and not clean. Sticky floor, dirty toilet, door doesn't close in bathroom, sharped paint everywhere, shower without shower head...😞
Breakfast ok.

2025-11-30 via Tripadvisor
F
Frederick family_with_children us
7
Pros:

Location is perfect, you don't have to get in all extreme traffic to go out & get what you need. There are plenty of store & restaurants on the same side as the hotel with way less traffic.

Cons:

l've been to this hotel many times with good experiences & the older lady Mrs Stephanie would always make sure l had a good clean room, & she would go above & beyond to make sure my room was legit, but for some reason this time the younger Mrs. Stephanie was in charge. The 1st room they put me in had mildew & bugs, the 2nd room had a strong musty odor, the 3rd room they put me in was a reserve, but it was much cleaner than my previous rooms. l don't know if they have a knew staff, new management or what, but l just wasn't satisfied this visit. Hopefully it was just a 1 time experience.

2025-11-20 via Nuitee
C
Clark couple us
10
Wonderful
Pros:

Friendly staff and manager and wonderful food

Cons:

Nothing

2025-10-23 via Nuitee
D
Daniel solo_traveller us
1
Will never stay at ramada again
Pros:

Not much i liked about it

Cons:

Staff was rude the restaurant was closed by the health dept. i left a day early because the carpet was stained ,the ceiling had water stains, the toilet ran all night. I walked outbof the room on the last day and was greeted by a large dog throwing up and having loose stool in front of the day. It never got cleaned up

2025-10-21 via Nuitee
K
Kevin solo_traveller us
5
good hotel I would stay here again.
Pros:

the property is right off the highway and there are nice restaurants and bars nearby

Cons:

my ac in my room didn’t work well. it was hot and the ac made loud noises that made it hard to sleep

2025-10-13 via Nuitee