Quality Inn & Suites Apex - Holly Springs NC

Hotels
•
Quality Inn
8 (423 reviews)
1400 E Williams Street , Apex , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location and parking
Comfortable bed
Cons:
Cleanliness issues
Inadequate heating in rooms
Limited quality of breakfast

Categories

Cleanliness
7.39
There were mentions of dirty hallways and unclean bathrooms.
Service
9.36
Most reviews highlight the staff as friendly, nice, and accommodating.
Location
7.9
Location described as strange next to a church, but accessible.
Room Quality
7.35
Several issues with room comfort, cleaning, and inadequate heating.
Amenities
8.38
Free breakfast mentioned positively; however, variety and quality were lacking.
Value for Money
8.34
While not luxurious, the prices were considered reasonable for the services provided.
Food and Beverage
6.89
Breakfast items not fresh, with complaints about limited quality.
Overall Experience
8.36
Experience varied significantly, service was a frequent positive highlight.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:15

Property Description

Convenient Location

Just 2 miles south of Central Apex, Quality Inn & Suites Apex-Holly Springs is a short drive from North Carolina State University.

Comfortable Accommodations

Each room features an oven, microwave, refrigerator, and tan colored patterned bedding. Enjoy free Wi-Fi, cable TV, and a continental breakfast during your stay.

On-Site Amenities

Take advantage of the fitness centre, laundrette, meeting facilities, and 24-hour reception available to all guests.

Book your stay at Quality Inn & Suites Apex-Holly Springs for a convenient and comfortable hotel experience.

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 423 reviews
Cleanliness: 7.39
Service: 9.36
Location: 7.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.36
C
Chris • family_with_children • us
7
2026-01-19 • via Nuitee
K
Keith • family_with_children • us
6
Old and tired facility
Pros:

Price and bed , breakfast

Cons:

No exhaust fan in the bathroom hole in ceiling covered with duct tape hole in wall that had been plastered never painted furniture broken laminate definitely old most critical comment extremely musty odor in room either water has leaked or it doesn't get enough ventilation even after the air conditioning ran for several hours it wasn't much better, I spoke to the front desk about our problems I wasn't' offered any compensation I was only told they were sorry

2026-01-19 • via Nuitee
P
Pam • solo_traveller • us
8
Clean, comfortable, quiet, and friendly.
Pros:

It was clean, comfortable, and quiet. I appreciated the Continental breakfast. I liked the TV. I felt safe. Price was reasonable and the location worked great for me .

2026-01-19 • via Nuitee
R
Ricko • solo_traveller • us
9
2026-01-19 • via Nuitee
M
Milagros • couple • us
10
2026-01-19 • via Nuitee
S
Shalla • couple • us
8
🏪 to where I am having knee therapy . We live 2 hours away and I am doing 2 treatments a week. I n
Pros:

Clean

Cons:

Wished breakfast was till 10 am

2026-01-19 • via Nuitee
A
Ava • family_with_children • us
10
Pros:

Good

Cons:

Everything was good

2026-01-19 • via Nuitee
A
Alasan • family_with_children • us
10
Pros:

The quietness, it was peaceful

Cons:

That i couldnt checkin before 3pm but thats no problem

2025-12-30 • via Nuitee
C
Cynthia • family_with_children • us
1
Pros:

Beds was ok

Cons:

Breakfast consisted of old bananas.
Sticky packaged muffins.
Cheese egg biscuit in a wrapper to heat in microwave.

Hallways were very dirty.
Lighing in room was dark.
Location is off interstate next to a church, a very strange setup.
The bathroom sink took forever to drain, the vent in bathroom didn't work, so you have to leave door open to let shower steam out, the door is a cheap hanging slide door instead of regular door.
Front desk called in middle night saying we left our ID, it wasn't ours, so sleep was interrupted and family next door had children that were extremely loud and slamming doors during the night.
I suggest not to stay at this motel.

2025-12-29 • via Nuitee
T
Timothy • solo_traveller • us
4
Pros:

Free breakfast is a plus. Comfortable bed and linens

Cons:

It was cold outside, 40f-50f. The room # 136 does not hold heat. Room gets cold almost immediately when heat is off. The heater is much too loud to leave running while trying to sleep.

2025-12-05 • via Nuitee
S
Shaquita • family_with_children • us
10
2025-11-29 • via Nuitee
S
Staniewski • family_with_children • us
9
Pros:

Plenty of parking and good location

2025-11-15 • via Nuitee
N
Nancy • couple • us
10
2025-11-07 • via Nuitee
D
day • couple • us
5
Not great. One positive was how nice the staff was.
Pros:

The staff was very nice and accommodating. Very thankful they were there to help me when needed.

Cons:

We had an adjoining room... that the door would not lock to. Very hard to sleep those nights worrying about someone mistakenly (or not) coming in. We pushed furniture in front of the door.
The A/C unit had black specks all over it. Looked like mold, didn't try to clean or touch to find out.
Little hairs on our bedspread/pillows and in the shower when we first got there.

2025-10-23 • via Nuitee
R
Robin
6
Pros:

I didn’t make it in town. So I didn’t check in

2025-10-12 • via Nuitee
S
Sipling • family_with_children • us
9
2025-10-10 • via Nuitee
J
Jack • couple • us
9
Perfect
2025-10-08 • via Nuitee
J
Joan • couple • us
7
It served our purpose for 2 nights.
Pros:

Breakfast was substantial.

Cons:

Small bathroom sink.

2025-10-01 • via Nuitee
S
Shirley • family_with_children • us
3
Pros:

Not much, it was a place to sleep for a couple hours.

Cons:

The clerk had very little customer service skills bed was uncomfortable, carpet in room didn't look like it had been vacuumed in several stays. Breakfast wasn't very fresh. Water pressure is awful. The lighting in parking area was not acceptable...

2025-09-29 • via Nuitee
S
Stephen
8
Clean, Friendly, Comfortable & Economical!!
Pros:

The Room was very nicely clean!!!

2025-09-26 • via Nuitee