Hampton Inn & Suites Crabtree

Hotels
Hampton Inn
9 (835 reviews)
3920 Arrow Drive , Raleigh , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness of the room
Cons:
Breakfast options are lacking
Room maintenance issues

Categories

Cleanliness
8.5
Generally clean, but some mentioned issues with room quality and maintenance.
Service
9.5
Friendly staff and accommodating service mentioned by several reviewers.
Location
9.5
Excellent location with easy access to shopping and entertainment.
Room Quality
8.5
Rooms were comfortable, though there were several maintenance issues noted.
Amenities
9
Good amenities, but some complaints about breakfast options.
Value for Money
9
A good value given the location, though some issues detracted from the experience.
Food and Beverage
8.5
Breakfast was mixed; some items were good, while others were disappointing.
Overall Experience
9.5
Overall pleasant experience, with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:32

Property Description

Convenient Location: The Crabtree Hampton Inn and Suites, located off Interstate 440, is just a short 10-minute drive from the popular PNC Arena.

Comfortable Accommodations: Each room at this Raleigh hotel is equipped with modern amenities such as free Wi-Fi, a flat-screen cable TV, and a work desk, all complemented by contemporary décor.

On-Site Amenities: Guests can start their day with a delicious hot breakfast, take a refreshing dip in the indoor pool, maintain their workout routine at the fitness centre, and even handle business matters at the hotel’s business centre.

Experience comfort and convenience at Crabtree Hampton Inn and Suites - book your stay now for a memorable Raleigh getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 835 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
S
Sable family_with_children us
4
2026-06-24 via Nuitee
T
Tonya family_with_children us
10
Cons:

THE MATRESS WAS NOT COMFORTABLE

2026-06-23 via Nuitee
F
Frenzie couple us
10
2026-06-23 via Nuitee
O
Olayinka family_with_children us
5
2026-06-20 via Nuitee
H
Heather solo_traveller us
9
Pros:

It is close to the mall and easy to get to Lenovo Center.

Cons:

We were on the 5th floor. I didnt like that the main curtain didnt close. This allowed to much light to come in at night and early morning. We had a hard time sleep. I have never stayed somewhere the main curtain didnt close.

2026-06-18 via Nuitee
A
Adam couple us
6
For the money, not a good value. I expected better.
Pros:

Room was clean, staff was nice

Cons:

Room was small, stains on the wall and carpet. Paper thin walls where we could hear our neighbors. Outdoor seating area was dirty and not inviting. Room view was of the dumpster.

2026-06-18 via Nuitee
L
Laura couple us
10
2026-06-17 via Nuitee
V
Vernon family_with_children us
9
2026-06-16 via Nuitee
J
Joe family_with_children us
8
2026-06-14 via Nuitee
A
Addison couple us
8
2026-06-13 via Nuitee
A
Anderson couple br
10
2026-06-11 via Nuitee
S
Samantha solo_traveller us
7
2026-06-11 via Nuitee
T
Tamika couple us
8
2026-06-09 via Nuitee
A
Angel solo_traveller us
10
2026-06-08 via Nuitee
S
sun chai solo_traveller us
10
2026-05-27 via Nuitee
K
Kenya solo_traveller us
10
2026-05-27 via Nuitee
J
Jones solo_traveller us
7
Pros:

It was easy to book friendly staff easy to locate

Cons:

The pool area could have been cleaner. My carpet had gum stuck on the floor

2026-05-26 via Nuitee
K
Keisha family_with_children us
10
2026-05-25 via Nuitee
W
Whitney couple us
9
2026-05-25 via Nuitee
T
Torrey extended_group us
9
Great Comfort
Pros:

Breakfast

Cons:

Na

2026-05-23 via Nuitee