Hampton Inn & Suites Crabtree

Hotels
Hampton Inn
9 (854 reviews)
3920 Arrow Drive , Raleigh , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness of the room
Cons:
Breakfast options are lacking
Room maintenance issues

Categories

Cleanliness
8.5
Generally clean, but some mentioned issues with room quality and maintenance.
Service
9.5
Friendly staff and accommodating service mentioned by several reviewers.
Location
9.5
Excellent location with easy access to shopping and entertainment.
Room Quality
8.5
Rooms were comfortable, though there were several maintenance issues noted.
Amenities
9
Good amenities, but some complaints about breakfast options.
Value for Money
9
A good value given the location, though some issues detracted from the experience.
Food and Beverage
8.5
Breakfast was mixed; some items were good, while others were disappointing.
Overall Experience
9.5
Overall pleasant experience, with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:32

Property Description

Convenient Location: The Crabtree Hampton Inn and Suites, located off Interstate 440, is just a short 10-minute drive from the popular PNC Arena.

Comfortable Accommodations: Each room at this Raleigh hotel is equipped with modern amenities such as free Wi-Fi, a flat-screen cable TV, and a work desk, all complemented by contemporary décor.

On-Site Amenities: Guests can start their day with a delicious hot breakfast, take a refreshing dip in the indoor pool, maintain their workout routine at the fitness centre, and even handle business matters at the hotel’s business centre.

Experience comfort and convenience at Crabtree Hampton Inn and Suites - book your stay now for a memorable Raleigh getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 854 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
A
Annette family_with_children us
10
Excellent, would stay there again
Pros:

Breakfast was good, maybe more gluten free options

Cons:

Everything was wonderful

2026-08-06 via Nuitee
E
Edgar couple us
9
2026-08-06 via Nuitee
T
Tina extended_group us
3
Pros:

The whole system was down when I got there at 330. I couldn’t get my room to almost 11 at night when the system came up and the room was already paid for. When I looked online they did not follow protocol!!!! Other Hampton hotels where doing checking by hand til the system came back up. They would not do nothing til the system came back up at almost 11 that night.

2026-08-06 via Nuitee
S
Sparks couple us
8
Very good
Pros:

Clean & nice

2026-08-04 via Nuitee
L
Laquez couple us
10
I stay here every time I come to Raleigh.
Pros:

Very clean and friendly staff

Cons:

It was hot in the hallway other than that everything was perfect

2026-08-04 via Nuitee
N
Nancy extended_group us
10
2026-07-25 via Nuitee
S
Sandra solo_traveller fr
7
2026-07-25 via Nuitee
B
BRANDY family_with_children us
10
We stayed here for one night for a concert. Very convenient and very clean!
Pros:

Very clean. Esteban at the desk was so kind!

Cons:

Nothing

2026-07-25 via Nuitee
Y
Yakelyn solo_traveller us
10
Cómodo y fácil acceso
Pros:

La atención en recepción excelente

Cons:

El aire acondicionado era un poco viejo y costó enfriar la habitación algunas cosas como muy antiguas pero en general todo bien

2026-07-21 via Nuitee
K
kevyn couple us
10
Great and pleasant
Pros:

Cleanliness

Cons:

None

2026-07-19 via Nuitee
A
Avery solo_traveller us
8
2026-07-16 via Nuitee
M
Margarita family_with_children us
9
2026-07-16 via Nuitee
B
Bridget couple us
10
2026-07-15 via Nuitee
V
Vakeisha family_with_children us
10
2026-07-13 via Nuitee
T
Toya family_with_children us
10
2026-07-10 via Nuitee
G
Grissett solo_traveller us
10
2026-07-10 via Nuitee
J
Jeffrey solo_traveller us
10
Pros:

Our room was great.

Cons:

All the noise that people made out in the hallway plus the people that were in room 419 were so noisy into the late night and early morning hours. It was very difficult to get to sleep.

2026-07-08 via Nuitee
P
Penni solo_traveller us
10
Pros:

It was a great weekend

Cons:

NA

2026-06-28 via Nuitee
S
Sable family_with_children us
4
2026-06-24 via Nuitee
F
Frenzie couple us
10
2026-06-23 via Nuitee