DoubleTree by Hilton Mahwah

Hotels
Doubletree by Hilton
8 (232 reviews)
180 Route 17 South , Mahwah , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Construction noise and dust
Room quality concerns, including cleanliness and outdated facilities

Categories

Cleanliness
7.08
Clean and tidy rooms, but some concerns over stale odors and cleanliness issues in certain areas.
Service
9.05
Staff was generally very helpful and friendly; however, there were instances of dismissive communication.
Location
8.59
Location is convenient to businesses and eateries.
Room Quality
7.54
Rooms were comfortable, but there were concerns regarding outdated facilities.
Amenities
8.07
Overall nice facilities, but some guests noted specific issues like a broken elevator.
Value for Money
7.53
Mixed experiences regarding value, considering some complaints and positive aspects.
Food and Beverage
8.08
Dining options noted as satisfactory, with some praises for breakfast.
Overall Experience
8.05
Despite several issues, many guests enjoyed their stay due to the helpful staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:38

Property Description

Centrally Located Gem in Bergen County

State-of-the-Art Amenities
Featuring a fitness center to keep you active and a modern business center to enhance productivity, our hotel caters to all your needs. Stay connected with complimentary Wi-Fi available throughout the property.

Tavern 17 Dining Experience
Indulge in a culinary journey at Tavern 17, our contemporary American restaurant offering a delightful selection of classic tavern dishes and beverages.

Ready to experience comfort and convenience in Mahwah, New Jersey? Book your stay at our hotel today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the swimming pool is currently closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 232 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
A
Aiyi extended_group us
5
Decent.
Pros:

Clean and convenient

Cons:

Outdated room decor, furniture etc.

2026-08-10 via Nuitee
D
Debra solo_traveller us
6
2026-08-05 via Nuitee
S
Shanies extended_group us
6
Pros:

The staff was very pleasant

Cons:

The remote control malfunctioned, necessitating my continuous viewing of the weather forecast during my stay.

2026-07-13 via Nuitee
R
RalphieGlor solo_traveller us
8
Pros:

The attached restaurant was great..

Cons:

The hotel was undergoing restoration.. So the pool was closed .

2026-06-30 via Nuitee
M
Moshe couple il
5
2026-06-23 via Nuitee
D
Deborah solo_traveller us
6
It got me to the wedding and the bed was fine
Pros:

Friendly staff

Cons:

Under remodel construction, which is obviously necessary; however, the room furniture was pretty beat up for a $250+ a night stay

2026-05-04 via Nuitee
A
Anthoula solo_traveller us
10
Pros:

Fast check in
Polite service
Comfortable

2026-05-04 via Nuitee
D
Dawn Friedman solo_traveller us
8
2026-05-03 via Nuitee
D
Dave solo_traveller us
8
2026-04-27 via Nuitee
C
Cindy family_with_children us
7
Room and location was great; no cookies on arrival & no breakfast or pool. We were there for family party.
Pros:

Location & beds were comfortable

Cons:

Construction on lobby area. Front desk staff was ok, not friendly (on phone).

2026-04-02 via Nuitee
G
George couple us
9
Location was perfect .
Pros:

Good food and service.

2026-01-20 via Nuitee
J
Judy couple us
4
2026-01-19 via Nuitee
K
Keith couple us
7
Cons:

Stained mattress and frayed carpet
Very strong deodorizer scent in halls and lobby

2026-01-19 via Nuitee
P
Paul solo_traveller us
8
Pros:

The front desk was generous with free cookies and bottled water.

The air conditioner DID get the room cool enough fairly quickly, and kept it cool through my stay.

Cons:

The tub I stood in to shower was a bit slippery (add non-slip treads or a shower mat?); the air conditioner was somewhat difficult to adjust (and the thermostat on the wall didn't seem to do anything).

2026-01-19 via Nuitee
H
Hakki family_with_children us
4
It was OK for the short stay but not something I would recomend to anyone.
Pros:

It was a family event and they accomodated everyone.

Cons:

Elevators, elevators and elevators. They also advertise a pool but the thing must have been closed for ages!

2026-01-15 via Nuitee
H
Hédi family_with_children ca
5
Bof!
Pros:

La proximité avec l’autoroute

Cons:

1) qu’il y avait des travaux
2) Que la 2e prise de recharge électrique de voiture ne soit pas standard mais Tesla

2026-01-15 via Nuitee
W
weimin couple us
7
2026-01-12 via Nuitee
R
Robert couple us
10
Comfortable ,clean and excellent staff
Pros:

Clean rooms , helpful staff . There was much improvement in restaurant .

Cons:

Nothing , fine as it was .

2025-12-29 via Nuitee
J
Joseph couple us
10
2025-12-25 via Nuitee
R
Richard couple us
3
Pros:

The employee's were very nice and kind.

Cons:

We did not get the room we booked. They gave us a totally different room. Our refrigerator did not work and the cable was out. Half the time.

2025-12-15 via Nuitee