Holiday Inn Portsmouth Downtown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (249 reviews)
711 Second Street , Portsmouth , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor service from specific staff member

Categories

Cleanliness
6.39
There were mentions of dirtiness and issues with the pool and elevator areas.
Service
8.36
Staff was friendly overall, though there are exceptions noted.
Location
9.4
Many reviews praised the excellent location and convenience for walking.
Room Quality
8.35
Rooms were mentioned as comfortable and nicely furnished.
Amenities
7.38
There were complaints about the lack of breakfast and noise issues.
Value for Money
7.34
Mixed feelings regarding pricing without breakfast included.
Food and Beverage
8.39
Breakfast options were appreciated, but no free breakfast was reported.
Overall Experience
8.36
Overall satisfactory experience despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:12

Property Description

Modern Comfort and Convenience

At Holiday Inn Portsmouth Downtown, guests can enjoy modern comfort and convenience during their stay. Each room is equipped with a private bathroom, free toiletries, a flat-screen TV, desk, and air-conditioning. The free WiFi and indoor pool add to the overall experience, ensuring guests stay connected and relaxed throughout their visit.

Wellness and Business Facilities

The hotel offers a fitness centre for guests looking to stay active and a business centre for those needing to attend to work matters. Whether guests are traveling for leisure or business, they can take advantage of these facilities to enhance their stay.

Complimentary Breakfast and Easy Access

Start your day right with a complimentary breakfast served each morning at the hotel. Additionally, with its convenient location just 133 km from Rickenbacker International Airport, Holiday Inn Portsmouth Downtown provides easy access for travelers. Book now for a delightful and hassle-free stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 249 reviews
Cleanliness: 6.39
Service: 8.36
Location: 9.4
Room Quality: 8.35
Amenities: 7.38
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 8.36
S
Sven • family_with_children • be
8
2026-04-18 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-04-17 • via Nuitee
M
Matt • solo_traveller • us
10
2026-04-12 • via Nuitee
K
Kevin • couple • us
9
I would stay here again definitely
Pros:

Clean good location

Cons:

Elevator could be accessed by people not staying

2026-04-03 • via Nuitee
C
Christina Michelle • family_with_children • us
10
2026-03-31 • via Nuitee
J
Jessica • couple • us
10
2026-03-31 • via Nuitee
C
Christina Michelle • extended_group • us
10
2026-03-31 • via Nuitee
A
Ashley • couple • us
10
Always have a great time.
Pros:

Breakfast is great! Love the chicken and waffles, the spicy syrup is top notch.

Cons:

Beds could be more cozy.

2026-03-03 • via Nuitee
G
Greenway • family_with_children • us
8
2026-02-26 • via Nuitee
S
Sheila • couple • us
8
Over all good
Pros:

Clean an convenient!

Cons:

Commode was too short, and the door was too close to it

2026-02-23 • via Nuitee
A
Arnie • extended_group • us
7
2026-01-19 • via Nuitee
R
Rob • family_with_children • us
9
Pros:

Nice rooms, clean,

Cons:

Should be ice machine on every floor..all my friend's got comp breakfast for 2 days. Not me..

2026-01-19 • via Nuitee
C
Charles • solo_traveller • us
9
Was VERY comfortable and relaxing!!
Pros:

From the Housekeeping staff to the desk clerks all were very friendly and helpful!!

Cons:

Entrance the the hotel could use a little spurcing up but over all was nice!!

2026-01-13 • via Nuitee
K
Karen • couple • us
8
2025-12-31 • via Nuitee
Y
Ylenia • family_with_children • us
9
2025-12-28 • via Nuitee
M
Mary • family_with_children • us
8
Great stay! Staff was so friendly and welcoming. Rooms were clean and beds very comfortable.
Pros:

Location was convenient. Staff was extremely friendly. Rooms were clean would definitely stay here again.

2025-12-23 • via Nuitee
M
Mitchell • family_with_children • us
8
Pros:

Everyone there was great, friendly ,very helpful with 1 exception. The blonde working the bar Saturday night. She was very Rude, shouting out that " she cannot get these people to leave". My sister and I were having a conversation over a beer and she threatened to cut me off at 7 pm. She did not have 1 nice thing to say to anyone...... Very rude and disappointing.

2025-12-08 • via Nuitee
J
Johnson • family_with_children • us
8
Very nice rooms. Friendly staff.
Pros:

Nice and updated, great location! The staff worked it out that my family and I could be on the same floor.

Cons:

For the price, no free breakfast was offered. Also, one concern I had was on checking out. I step out of my room to check on a family member, whose room was down the hall from me. When I returned to my room to get my belongings to go downstairs to check out, my card was rejected. It was only 10:55am. Check out wasn’t until 11 am. I am not sure why I was locked out before that time. I had to go downstairs so they could reset my card for I could then get my belongings in the room.

2025-10-20 • via Nuitee
M
Matthew • extended_group • us
9
You can walk almost anywhere from this location.
Pros:

Excellent location.

Cons:

Check in should be faster.

2025-10-19 • via Nuitee
M
Marla • family_with_children • us
5
Pros:

The restaurant for breakfast.

Cons:

Rooms are SO NOISY. We could hear ever sound from the room next door, we could even hear their conversations. Never will stay there again.

2025-10-19 • via Nuitee