Hotel Monterrey Macroplaza

Hotels
•
Independent
7.4 (1992 reviews)
Morelos 574 Ote Col. Centro, Monterrey, NL, 64000 , Monterrey , MX
52-52-8183806000

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Facilities

Fitness facilities
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
ATM/banking
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Location
Service
Central location
Good housekeeping
Cons:
Cleanliness issues
Old room condition
Poor food variety
Elevator problems

Categories

Cleanliness
6.61
Multiple mentions of cleanliness issues, including dirty rooms and bad smells.
Service
8.08
Generally good service, but some complaints about the reception and restaurant staff.
Location
9.12
Consistently praised for its excellent location.
Room Quality
6.07
Negative feedback on the room condition, including age and noise issues.
Amenities
7.6
Some amenities reported as insufficient, but generally acceptable.
Value for Money
7.56
Adequate for the price, but issues with rooms and amenities noted.
Food and Beverage
6.61
Food quality and variety lacked improvements as noted.
Overall Experience
7.58
Mixed reviews lead to a slightly below average feeling overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:03

Property Description

Welcome to Hotel Monterrey Macroplaza, your perfect retreat in the heart of Monterrey!

Recreational Facilities
Dive into our stunning indoor pool or keep fit in our fully-equipped fitness center, ensuring relaxation and wellness during your stay.

Culinary Delights
Savor exquisite meals at our on-site restaurant or indulge in room service—available for your convenience during select hours. Don’t miss our delicious buffet breakfast every morning!

Comfort & Connectivity
Unwind in one of our 201 air-conditioned rooms, all featuring complimentary Wi-Fi, private bathrooms, and modern conveniences like laptop-compatible safes and desks. Your comfort is our priority.

Experience the vibrant culture of Monterrey by booking your stay now!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MTY

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 1992 reviews
Cleanliness: 6.61
Service: 8.08
Location: 9.12
Room Quality: 6.07
Amenities: 7.6
Value for Money: 7.56
Food and Beverage: 6.61
Overall Experience: 7.58
P
PRADEEP • solo_traveller • in
8
Good stay, breakfast was not good options
2026-02-14 • via Nuitee
P
PRADEEP • couple • in
9
2026-02-14 • via Nuitee
P
PRADEEP • couple • in
9
Good Stay, breakfast was not great
2026-02-14 • via Nuitee
B
Byron • solo_traveller • us
8
Excellent
Pros:

Right spot to be

Cons:

None

2026-02-13 • via Nuitee
N
Nora Alicia • family_with_children • mx
10
Pros:

El ambiente

2026-02-13 • via Nuitee
A
Abel • family_with_children • mx
10
2026-02-10 • via Nuitee
A
ARCADIO • extended_group • mx
5
Pros:

ubicacion, personal

Cons:

la habitacion que me otrogaron no servia el colchon (esta para la basura), proteste y me cambiaron de habitacion

2026-02-10 • via Nuitee
A
Ariel • family_with_children • mx
9
2026-02-09 • via Nuitee
N
Nathaniel Richard • family_with_children • us
9
Pros:

Centralized location

Cons:

No digital check in or qr code washing machines.

2026-02-08 • via Nuitee
O
Omar Yael • family_with_children • mx
9
2026-01-31 • via Nuitee
C
Cesar • family_with_children • mx
9
2026-01-31 • via Nuitee
J
José Luis • family_with_children • mx
10
2026-01-31 • via Nuitee
M
Mike • family_with_children • mx
1
Cons:

Came home with bedbug bites

2026-01-31 • via Nuitee
M
Montufar • family_with_children • mx
9
Pros:

Ubicación

Cons:

El baño

2026-01-30 • via Nuitee
G
Gerhard • solo_traveller • de
7
Pros:

Lage

Cons:

Laut

2026-01-30 • via Nuitee
P
Pablo • solo_traveller • ar
10
2026-01-30 • via Nuitee
J
José Luis • family_with_children • mx
10
2026-01-30 • via Nuitee
J
Jorge • family_with_children • mx
9
Pros:

La ubicación es muy buena

2026-01-29 • via Nuitee
E
Emanuel • couple • ar
1
Evitarlo a toda costa, a menos que la tarifa sea ridículamente barata.
Pros:

Nada realmente.

Cons:

Es surrealista que esto se catalogue con 4 estrellas. El hotel es viejo y en el peor de los sentidos posibles. Pantallas LCD en 2026, un absurdo total. Las toallas que parecían limpias desde lejos, tenían olor a grasa (de otros huéspedes) - absolutamente desagradable. Los mueles no tienen menos de 40 o 50 años y ya en ese entonces eran feos, imagínate luego de tanto tiempo. El desayuno, bastante mediocre. Poca calidad en los alimentos y el café realmente no puedo describir lo malo que era.

2026-01-29 • via Nuitee
V
Valentina • family_with_children • us
8
Pros:

The room was good

Cons:

Didn't like that I could hear the people next to us talking late and the TV was loud and the snoring...

2026-01-28 • via Nuitee