Swiss-Belresort Dago Heritage

Hotels
Swiss-Belresort
9.6 (202 reviews)
Lapangan Golf Dago Atas No. 78, Bandung West Java, Indonesia , Bandung , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great food
Scenic views
Cons:
Soundproofing issues in some rooms

Categories

Cleanliness
9.31
Guests noted clean rooms and well-maintained facilities.
Service
9.99
Staff were frequently mentioned as friendly, helpful, and attentive.
Location
9.82
Scenic views and well-positioned for travel shown in reviews.
Room Quality
9.47
Rooms were described as spacious and comfortable, with good amenities.
Amenities
9.29
Facilities such as the gym and swimming pool were appreciated.
Value for Money
9.75
Guests felt they received good services and quality for their spending.
Food and Beverage
9.31
The variety and quality of breakfast received positive feedback.
Overall Experience
9.88
General sentiment was very positive with several returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:30

Property Description

Luxurious Accommodation with Spectacular Views

Modern Amenities for Ultimate Comfort
The Swiss-Belresort Dago Heritage boasts a range of modern amenities to ensure a comfortable stay for guests. From air conditioning and flat-screen TVs in every room to a fitness centre and outdoor swimming pool, every need is catered to. The hotel also offers free WiFi, room service, and a 24-hour front desk for convenience.

Delicious Dining and Relaxation Options
Indulge in a delicious buffet, continental, or American breakfast at the hotel's restaurant before exploring the nearby attractions. After a day of sightseeing, unwind on the sun terrace overlooking stunning views. For those seeking relaxation, some rooms even feature balconies for a peaceful retreat.

Book your stay at Swiss-Belresort Dago Heritage now and experience luxury and comfort in Bandung!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 400,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 202 reviews
Cleanliness: 9.31
Service: 9.99
Location: 9.82
Room Quality: 9.47
Amenities: 9.29
Value for Money: 9.75
Food and Beverage: 9.31
Overall Experience: 9.88
F
Frida solo_traveller au
9
Fabulous place
Pros:

The rooms

Cons:

Nothing

2026-06-10 via Nuitee
I
Irene_ren_irene Family
10
Hotel with a nice view and warm pool
Pros:

I've been eyeing Swiss-Belresort Dago Heritage for a while because I heard the vibe is super homey with a great nature feel. The rate for this long weekend was surprisingly reasonable, so we booked it right away!

First impression upon arriving: it's incredibly cool and breezy (maybe even a bit chilly for us Jakartans!). It turns out the hotel itself is actually quite small, though. The public areas are pretty much just the pool and a kids' club (which is more suited for babies and toddlers).

The golf course here is a serious, full-sized course for pro golfers. It would be awesome if they could add a mini-golf facility in the future to make the hotel feel even more homey.

The absolute highlight of this hotel has to be the heated pool! Size-wise it's actually small, but the warm water just makes you want to hang out there for ages.

Breakfast was also satisfying with tons of variety. There was a minor incident on the morning of our stay, though: one of the dishes, a Thai steamed fish, tasted really earthy/muddy. But huge props to the kitchen team—the moment I let them know, they immediately pulled the dish and gave us complimentary coffee-to-go from their bar as an apology. Great job on the complaint handling!

Overall, it was a pretty satisfying stay, but hopefully, they'll add more facilities in the future.

2026-06-01 via Tripadvisor
D
dantris2026 Family
10
Swiss-belresort
Pros:

Nice Hotel especially with warm water swimming pool. Also great taste of swiss kitchen restaurant.
Breakfast discussion with GRO - Rosanti. Thank a lot for the kindness and hospitality.

2026-05-31 via Tripadvisor
5
597atikap Family
10
Swissbel
Pros:

Have a pleasant stay with kids

Rosanti

2026-05-30 via Tripadvisor
J
Journey00341393978 Couples
10
swiss-belresort dago
Pros:

everything is perfect.. will comeback again.. thnk u mb rosanti

2026-05-30 via Tripadvisor
F
Faisal couple ae
6
Amazing but cleanliness can be improved
Pros:

Location was amazing but cleanliness of property is below the standards

Cons:

Cleanliness of room and toilet

2026-05-30 via Nuitee
E
Explorer26080334970 Family
10
Swissbel resort dago
Pros:

Sangat kagum dgn pemandangan, beautiful view, good ambience, delicious breakfast, comfy room, especially beautiful view feom the room. And friendly staff, especially Mba Rosanti

2026-05-29 via Tripadvisor
M
MikeReiner Business
2
Racist and look down on customer
Pros:

I dont feel appreciated, especially the staff during breakfast, they ignored me and serve others like a boss, racist ? Or they only respect people who look rich ? I really hate that kind of people who look down on usual fashion customer like they are better, this is very disappointing. The time i arrived, the staff also dont ask to bring my luggage so i bring my own to the desk and even until my room. The hospitality is very bad, i really hate it, i wish i can give them a penalty or serious punishment who ignored me and serve others who looks rich. Is staff even better than the customer i wonder ?

2026-05-25 via Tripadvisor
D
Departure64342362532 Family
10
Stay in Swissbel Resort Dago
Pros:

For all the service is so nice and Thank you Mrs. Rosanti for your service.
The Cheesecake is delicious

2026-05-23 via Tripadvisor
R
rickyeben Business Jayapura, Papua
10
Good service
Pros:

The room is good, service is better. Thank u (Rosanti)

2026-05-22 via Tripadvisor
6
624gunturt Family
10
Cool hotel for staycation
Pros:

It was an excellent experience to stay in this hotel. Thanks to Ms. Rosanti as the GRO who's accompanying us during breakfast

2026-05-21 via Tripadvisor
P
penmob23 NONE
8
Good hotel with a nice view
Pros:

This hotel have a beautiful mountain view. Pool with warm water, and golf.
The staff very friendly, food just ok.

2026-05-20 via Tripadvisor
A
anissadj NONE
10
Great stay
Pros:

Great stay, friendly and helpful staff, but unfortunately our room at that day the air conditioner is not working properly (rather a bit hot), but it's okay because we are not very well also so it help a bit. But it we are in a normal state it rather hot

2026-05-19 via Tripadvisor
D
deny052026 NONE Sydney, New South Wales
10
Very good
Pros:

I like the area is on the hill, I can see a lot of green views. I really want to comeback again next time.

2026-05-18 via Tripadvisor
A
auliaandien25 NONE
10
Family staycation
Pros:

This resort is nice place to staycation with or without family.... nice view and breakfast. If you want to staycation in a quite place with fresh air, come to swiss bell dago resort

2026-05-17 via Tripadvisor
G
gunturbudik Couples
6
Dago
Pros:

The room is comfortable and breakfast is also good and has lots of variety but for concierge needs to be improved. I know it is a long weekend and high-season but i had to wait for an hour until my luggage is delivered to our room (we also called once for confirmation), and because the parking lot is full we had to use the valet and it takes a long time for the valet to come when we're about to go (we timed it and it took about 26 minutes). So the concierge needs to be improved and the wifi also needs to be improved, when we came it was good but on the next day there was an error, we couldn't connect to the wifi, but overall it is good.

2026-05-14 via Tripadvisor
R
Rami solo_traveller se
9
Very nive staycation..
Pros:

View! All! Kind staff!

2026-05-14 via Nuitee
A
Arie Br 99 solo_traveller id
8
2026-05-10 via Nuitee
L
Lue solo_traveller de
10
Pros:

Best Location, nice people.

2026-04-22 via Nuitee
S
Srilanka solo_traveller nl
1
Rommelig rn veel dingen zijn verouderd en meteen echt vervangen worden muffe kamers veel dingen toe
Pros:

Het ontbijt

Cons:

De geluidsoverlast en dat we geen 1 keer gebruik hebben kunnen maken om te zwemmen of te trainen was steeds dramatisch overvol en de mensen zwommen al om 6 uur in de ochtend dit vind ik niet echt netjes want de kinderen gilde de gehele dag en nacht en ochtend dus slaap hebben we daar niet gehad

2026-04-19 via Nuitee