Holiday Inn Arlington at Ballston by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.8 (550 reviews)
4610 North Fairfax Drive , Arlington , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Exceptional customer service
Great location
Cons:
Dirty bathroom
Poor room quality
Overpriced accommodations

Categories

Cleanliness
6.44
Cleanliness was a major issue, with reports of a dirty bathroom and maintenance problems.
Service
9.41
Customer service was noted as exceptional, which helped mitigate some of the issues.
Location
9.95
Location was convenient and well-received by guests.
Room Quality
6.4
Rooms were described as old-fashioned, worn out, and in need of maintenance.
Amenities
7.43
Amenities were lacking with reports of poor breakfast service and outdated facilities.
Value for Money
6.89
Guests felt the hotel was overpriced for the experience received.
Food and Beverage
7.44
Food quality was inconsistent, with negative feedback on coffee and breakfast options.
Overall Experience
8.41
Overall guest experience was marked by significant issues but some positives in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:00

Property Description

Outdoor Pool and Fitness Centre
Guests at the Holiday Inn Arlington at Ballston can unwind in the outdoor pool or stay active in the fitness centre, ensuring a refreshing and energizing stay.

On-Site Dining at The Silver Leaf Restaurant
Indulge in delicious meals at the on-site Silver Leaf Restaurant, offering convenient breakfast and dinner options for guests to enjoy without having to leave the hotel premises.

Convenient Location for Sightseeing
Located near Interstate 66 and metro lines to Washington, D.C., the Ballston Holiday Inn provides easy access to popular attractions such as Arlington Cemetery, National Zoo, and the White House, making it an ideal choice for travelers looking to explore the area.

Experience comfort, convenience, and great amenities at the Holiday Inn Arlington at Ballston. Book now for a delightful stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit $20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 20 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 550 reviews
Cleanliness: 6.44
Service: 9.41
Location: 9.95
Room Quality: 6.4
Amenities: 7.43
Value for Money: 6.89
Food and Beverage: 7.44
Overall Experience: 8.41
R
Ru • solo_traveller • cn
1
2026-02-10 • via Nuitee
N
Natalia • family_with_children • us
10
Pros:

I just slept well.

2026-01-27 • via Nuitee
N
Natalie • couple • ca
6
Nice staff. Efficient and comfortable and clean.
Pros:

Comfort of the beds was good. Heat of the shower was good.

Cons:

A little worn and dated.

2026-01-26 • via Nuitee
J
Jose Luis • family_with_children • us
2
Cons:

We paid for 4 breakfasts per day and only received for 2 plus they were not good. Room facility was not acceptable and the tv bearly worked so we stayed away all day until time for bed.

2026-01-19 • via Nuitee
Y
Yue • solo_traveller • us
1
2026-01-19 • via Nuitee
F
FATUMA • extended_group • ke
3
not a very good experience
Pros:

beds were comfy

Cons:

the receiptionist of ethiopian origin was very rude.one morning i took a cold shower.on the check out day the lifts failed. the door had a problem opening

2026-01-19 • via Nuitee
J
Jack • couple • us
8
2026-01-19 • via Nuitee
J
Jack • couple • us
9
Cons:

Pretty plain and

2026-01-19 • via Nuitee
J
Jack • couple • us
8
2026-01-19 • via Nuitee
K
Koffi • extended_group • us
7
good on average
Pros:

No comments

Cons:

No comments

2026-01-19 • via Nuitee
W
Wael • couple • eg
4
Pros:

Only location

Cons:

Staff not helpful, gloomy

2026-01-18 • via Nuitee
W
Wael • couple • eg
4
2026-01-18 • via Nuitee
A
Amill • family_with_children • us
1
2026-01-15 • via Nuitee
F
Farshid • couple • us
4
pleasant stay in a dated property.
Pros:

The property is dated and need renovation and updating. The bathroom is the most need of updating. It is dangerous and old. The tub is very slick. The handlebar was loose. The faucets were leaking. The bathroom was an accident waiting to happen and you will be sued.

Cons:

location

2026-01-12 • via Nuitee
P
Peter • solo_traveller • gb
3
Not wonderful
Pros:

the hotel was old fashioned and tired - for the money paid they should spend some of it to improve the roms and te facilities.
I wont be using it again!

Cons:

it is all said above

2025-12-19 • via Nuitee
T
Taylor • solo_traveller • us
7
The hotel is deteriorating but customer service was exceptional and made up for the shortcomings.
Pros:

The location was great for my purposes.

Cons:

Seemed a bit rundown in yet they changed a premium price.

2025-12-13 • via Nuitee
F
Farshid • family_with_children • us
8
Good location
Pros:

Too expensive should be free.

Cons:

Breakfast bar

2025-12-13 • via Nuitee
C
CS56 • Family • Naples, Florida
8
Very good
Pros:

My family and I stayed at this hotel over the Thanksgiving holiday. Together we occupied 5 rooms: 3 regular rooms and 2 suites. This hotel is quite worn out but almost all of the important things were first rate: comfort, quiet, beds, bathrooms, food, service. I wouldn't hesitate to stay there again. When I say worn out I mean the furniture and carpets etc. were old and frayed. But they were clean. The one bad thing was the coffee which was terrible but there is a Starbucks very near by.

2025-12-07 • via Tripadvisor
M
megslifeadventures • Business • Madison, Wisconsin
4
Travel a lot, would NOT recommend
Pros:

Shower didn’t work, mice in rooms, bathroom tub looked dirty and thermostat missing buttons?!?

This place is in need of some maintenance.
Badly.
It was nearly impossible to get the room the right temperature as my thermostat was missing buttons.

Then my shower didn’t have any pressure and ran out the bottom faucet as much as it did the top shower head. (I ended up washing my long hair kneeling down to get the soap out).
Also the water never really got warm which is truly disappointing when it’s freezing outside and you just want to warm up and relax at the end of the day.
Another work colleague reported a mouse in her room and the solution from the front desk was to give her a bag of chips to make up for it.

Finally breakfast is made to order which sounds nice but they don’t start serving until 7 am which was too late for our workday starting at 8 as we had to leave early to combat traffic.

I will never come back here and wouldn’t recommend it to anyone.

I travel a lot for work and I’m truly disappointed in Holiday Inn for this particular location.

2025-12-03 • via Tripadvisor
N
Ngamjit • couple • us
7
The bat room need more cleaning
Pros:

Location

Cons:

Cleaned

2025-11-29 • via Nuitee