Holiday Inn Sacramento Downtown-Arena by IHG

Hotels
Holiday Inn Hotels & Resorts
8.1 (1575 reviews)
300 J Street , Sacramento , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Excellent service
Clean rooms
Convenient proximity to landmarks
Cons:
Limited parking
Expensive breakfast
No spa services
Room upgrades needed
Mixed feedback on amenities and value for money
Desire for more variety in food and beverage options

Categories

Cleanliness
8.2
Guests consistently mentioned cleanliness as a positive aspect.
Service
9.1
Service was highly appreciated with multiple mentions of exceptional staff friendliness and customer care.
Location
9
The hotel's close proximity to key landmarks and amenities received high praise from guests.
Room Quality
7.9
Rooms were comfortable overall, with some feedback on the need for updates and maintenance.
Amenities
7.4
Amenities were satisfactory, with mixed feedback on the pool and spa services.
Value for Money
6.9
Mixed reviews on the perceived value, with some guests mentioning the pricing as slightly high for the offerings.
Food and Beverage
7.3
Guests appreciated the breakfast and dining services, with some suggesting improvements in variety.
Overall Experience
9
Most guests had a positive overall experience and expressed willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 09:37

Property Description

Convenient Location: Located just off motorway I-5 in the heart of Sacramento, California, Holiday Inn Sacramento - Capitol Plaza is within walking distance of Old Sacramento.

Modern Amenities: Enjoy complimentary wireless internet and dine at the on-site restaurant. The hotel also boasts an outdoor pool and a 24-hour fitness center for guests to unwind and stay active.

Nearby Attractions: Explore top Sacramento sights like the State Capitol Building and the Crocker Art Museum, all just minutes away. Additionally, the Sacramento Convention Center and California Railroad Museum are easily accessible from the hotel.

Experience the best of Sacramento at Holiday Inn Sacramento - Capitol Plaza. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.

Garage parking is $20/ day. Express parking (available in front of the building) is available for $30/ day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 1575 reviews
Cleanliness: 8.2
Service: 9.1
Location: 9
Room Quality: 7.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 9
A
Amy family_with_children au
8
2026-04-15 via Nuitee
A
Anthony solo_traveller us
10
Pros:

Close to Amtrak and walking distance to Old Sacramento.

2026-04-14 via Nuitee
E
Elyse solo_traveller us
4
Pricey and not worth it.
Pros:

The location was fantastic, and the bed was soft. The breakfast was good.

Cons:

The room was well overpriced for what you got. No free parking for the hotel guests. The TV was small and didn't work well. There were no bathroom amenities beyond the soap and lotion on the walls. The walls are thin, and the noise from the elevators and ice room were hard to ignore. Overall, I would not stay here again.

2026-04-14 via Nuitee
E
ellenbC9873KN Family Shallotte, North Carolina
8
Love this place!
Pros:

Great location! Great staff! Beautiful place!

2026-04-10 via Tripadvisor
D
DeSio solo_traveller us
7
No one told me to park outside instead of in the garage.
Pros:

I didn’t have breakfast

2026-04-10 via Nuitee
J
Joseph couple us
8
Pros:

Easy access to downtown, and the entertainment district

Cons:

Not much

2026-04-08 via Nuitee
N
N7976KJlees Friends getaway
10
Perfect location
Pros:

Absolutely a perfect location with so much to see and do right out the front door. Staff especially friendly and helpful. I enjoyed it so much, I am already trying to figure out when I can return and stay longer.

2026-04-06 via Tripadvisor
L
Laura family_with_children us
8
My Grandson was totally impressed with the stay. I enjoyed it also. We will be back for sure and I will tell others to s
Pros:

Location

Cons:

Parking pricing

2026-04-06 via Nuitee
N
N8520OGloriw Couples
10
Great location
Pros:

Easy walking to Golden One and Old Sacramento shopping and restaurants. Parking garage is right at hotel. Easy!

2026-04-05 via Tripadvisor
F
Fernandez extended_group bo
9
2026-04-04 via Nuitee
5
576kristinr Family
10
We’d stay again.
Pros:

Staff was friendly and helpful. Room was clean and comfortable.

2026-04-02 via Tripadvisor
J
jolleenp2026 Family
6
One night stay
Pros:

Location was great right downtown old Sac. easiest walk. The atmosphere of the lobby was great, clean and welcoming. I didn't care too much for the gentleman working the front desk as he was a bit rude and snappy. Unfortunately somehow the reservation was under my husband name even thought I booked it, used my app, and my credit card but somehow under his name, my husband could barely walk at the moment (we learned later it was a kidney infection) and they made him come in and check in. Rooms were clean and a good size, although the mattresses were not very comfortable, the pillows are just air. It was the perfect price for the one night we needed. The outside noise was definitely presence but not so much that you can't fall asleep with the TV turned on just loud enough to block it out. If you are someone who need complete silence I would ask for a room not facing old Sac.

2026-04-02 via Tripadvisor
G
G8880YLerikd Business
10
It's the people
Pros:

It's a great hotel at a fantastic location, but the thing that makes this hotel such a pleasant experience is the staff. They are friendly and professional, even when things don't go the way they're supposed to. Shout out to Johnathon (the maintenance manager), and his excellent staff of Robert and Avron (technicians). to absolutely get the experience back on track.

2026-04-02 via Tripadvisor
E
Erin couple us
8
Pros:

Location, easy to find, clean. Everyone was helpful and friendly.

2026-04-02 via Nuitee
V
V4647CRaarona Solo travel
10
A wonderful stay
Pros:

One of the best hotels I ever stayed at. Front desk extremely friendly and accommodating. Breakfast buffet was amazing and the crew wonderful. Top notch

2026-04-01 via Tripadvisor
L
laurafH9332QE Couples
10
Nice place at great location
Pros:

I was in Sacramento for NCAA Womens March Madness. The hotel was perfect location for the event and restaurants at Golden 1 Center.

2026-03-31 via Tripadvisor
C
Climber15998208614 Friends getaway
10
Perfect location for basketball tournament
Pros:

Everything was top notch, location, amenities, service

2026-03-31 via Tripadvisor
L
lynette extended_group us
9
2026-03-31 via Nuitee
S
Shawn extended_group us
10
2026-03-31 via Nuitee
A
Alaskalover2006 Friends getaway Coon Rapids, Minnesota
10
Perfect Location and great hotel!
Pros:

Fabulous hotel that is close to EVERYTHING you might want to do near the arena and Old Sacrament (all along a safe walkway). The hotel was very quiet inside (some street noise) with many elevators to provided very short waits. Breakfast buffet was delicious and all the front desk staff, wait staff in the dining room and bar area, and housekeeping were very kind and helpful! We would DEFINITELY stay here again when returning to Sacramento!

2026-03-30 via Tripadvisor