Holiday Inn Sacramento Downtown-Arena by IHG

Hotels
Holiday Inn Hotels & Resorts
8.1 (1546 reviews)
300 J Street , Sacramento , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Excellent service
Clean rooms
Convenient proximity to landmarks
Cons:
Limited parking
Expensive breakfast
No spa services
Room upgrades needed
Mixed feedback on amenities and value for money
Desire for more variety in food and beverage options

Categories

Cleanliness
8.2
Guests consistently mentioned cleanliness as a positive aspect.
Service
9.1
Service was highly appreciated with multiple mentions of exceptional staff friendliness and customer care.
Location
9
The hotel's close proximity to key landmarks and amenities received high praise from guests.
Room Quality
7.9
Rooms were comfortable overall, with some feedback on the need for updates and maintenance.
Amenities
7.4
Amenities were satisfactory, with mixed feedback on the pool and spa services.
Value for Money
6.9
Mixed reviews on the perceived value, with some guests mentioning the pricing as slightly high for the offerings.
Food and Beverage
7.3
Guests appreciated the breakfast and dining services, with some suggesting improvements in variety.
Overall Experience
9
Most guests had a positive overall experience and expressed willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 09:37

Property Description

Convenient Location: Located just off motorway I-5 in the heart of Sacramento, California, Holiday Inn Sacramento - Capitol Plaza is within walking distance of Old Sacramento.

Modern Amenities: Enjoy complimentary wireless internet and dine at the on-site restaurant. The hotel also boasts an outdoor pool and a 24-hour fitness center for guests to unwind and stay active.

Nearby Attractions: Explore top Sacramento sights like the State Capitol Building and the Crocker Art Museum, all just minutes away. Additionally, the Sacramento Convention Center and California Railroad Museum are easily accessible from the hotel.

Experience the best of Sacramento at Holiday Inn Sacramento - Capitol Plaza. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.

Garage parking is $20/ day. Express parking (available in front of the building) is available for $30/ day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 1546 reviews
Cleanliness: 8.2
Service: 9.1
Location: 9
Room Quality: 7.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 9
M
Mahala family_with_children us
7
2026-03-21 via Nuitee
K
kathleeny546 Couples
10
High end and comfortable
Pros:

Very nice, clean and comfortable rooms decorated tastefully yet functional. Comfortable bed, very efficient air conditioning and temperature control. Service staff was helpful and so nice. It was a high-end hotel experience all the way.

2026-03-20 via Tripadvisor
K
Kim couple us
7
Acceptable for the price, some inconveniences.
Pros:

The lobby/bar area/front desk hallways were very clean and had a nice clean smell.

Cons:

The beds were not very comfortable. The hand soap dispenser in the bathroom was ridiculously placed way across the counter on the wall, very inconvenient. The desk placement in the room made it almost impossible to walk around one bed (maybe 6 inches of space between desk and corner of bed). The highway noise was quite loud!

2026-03-20 via Nuitee
K
Katrina family_with_children us
9
Had a wonderful experience, Erin from front desk have helped and accommodated us she is awesome
Pros:

Great customer service
Perfect location

Cons:

They did not have the restaurant open when we were there

2026-03-19 via Nuitee
S
Sol family_with_children mx
8
2026-03-18 via Nuitee
A
Ani couple us
10
2026-03-18 via Nuitee
D
Danielle couple us
10
Would stay again
Pros:

Location is excellent! Close to everything.

Cons:

$35 - $45 parking fee paid separately from accommodations

2026-03-18 via Nuitee
D
Danny couple us
10
A convenient and reliable stay in a prime location, with minor drawbacks like parking cost and dated
Pros:

This was our sixth time staying at the Holiday Inn Sacramento Downtown–Arena, and it continues to be a reliable choice whenever we’re in the area. The location is unbeatable—right across from Golden 1 Center and within walking distance to everything downtown has to offer.

The experience has been consistent every time, which is one of the main reasons we keep coming back. It’s convenient, comfortable, and ideal whether you’re visiting for business or events.

While the property could benefit from some updates and parking can be a bit pricey, the overall value and location make it a solid option in Sacramento.

Cons:

The main downsides are the expensive parking, slightly dated rooms, and noise during events due to the location next to the arena. It’s a very convenient hotel, but it doesn’t offer a particularly modern or premium experience.

2026-03-18 via Nuitee
R
Road56241922568 Couples
10
Clean room
Pros:

The area was great. Room was clean. The employees very welcoming and friendly.

2026-03-17 via Tripadvisor
M
mariacO6451QD Couples Alameda, California
10
Pleasant stay & the best location! This is probably our 4th time at your hotel. Walked from Amtrak. Comfortable & nice
Pros:

So close to Amtrak,nice staff

2026-03-17 via Tripadvisor
H
Heaven couple us
10
2026-03-16 via Nuitee
H
Heaven couple us
10
2026-03-16 via Nuitee
S
Scott Jay Mansfield solo_traveller us
9
2026-03-16 via Nuitee
J
johngB7042TL Business
8
Comfortable
Pros:

Room interior a little dated. Dripping tub faucet. But I would stay here again. A good value for the area.

2026-03-15 via Tripadvisor
M
miguelgO4725AC Business
10
Great downtown location
Pros:

The hotel was very clean and well maintained. The location is excellent, right in the center of downtown, making it easy to walk to plenty of restaurants and places to grab dinner. The staff was friendly, helpful, and made the stay even better. It’s also conveniently located near the highway, which made it easy to get around the city when needed. Overall, a great experience and I would definitely stay here again

2026-03-15 via Tripadvisor
B
Barry family_with_children us
4
Pros:

Easy access

Cons:

Evacuated because of possible fire

2026-03-15 via Nuitee
A
Arias couple us
10
Great stay in general
Pros:

Downtown location and breakfast staff where great

Cons:

Some doors that lead to the parking where not operating

2026-03-15 via Nuitee
X
X3251SKjamesc Family
8
Great Location!
Pros:

Great Location right next to Golden1 Arena and Old Sacramento. Front Desk agents are great. Room was decent, looks just as advertised. I wouldn't recommend the breakfast. We paid for breakfast for two days but only used one because the quality of food didn't really hold up to the quality at other Holiday Inns that we have previously stayed at. Overall a great hotel to stay at for exploring downtown Sacramento!!

2026-03-13 via Tripadvisor
V
vernitat2025 Business
8
Work trip
Pros:

Dated but clean. Pleasant and helpful staff.

2026-03-11 via Tripadvisor
G
García Lizárraga family_with_children us
9
2026-03-11 via Nuitee