Holiday Inn Sacramento Downtown-Arena by IHG

Hotels
Holiday Inn Hotels & Resorts
8.1 (1661 reviews)
300 J Street , Sacramento , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Excellent service
Clean rooms
Convenient proximity to landmarks
Cons:
Limited parking
Expensive breakfast
No spa services
Room upgrades needed
Mixed feedback on amenities and value for money
Desire for more variety in food and beverage options

Categories

Cleanliness
8.2
Guests consistently mentioned cleanliness as a positive aspect.
Service
9.1
Service was highly appreciated with multiple mentions of exceptional staff friendliness and customer care.
Location
9
The hotel's close proximity to key landmarks and amenities received high praise from guests.
Room Quality
7.9
Rooms were comfortable overall, with some feedback on the need for updates and maintenance.
Amenities
7.4
Amenities were satisfactory, with mixed feedback on the pool and spa services.
Value for Money
6.9
Mixed reviews on the perceived value, with some guests mentioning the pricing as slightly high for the offerings.
Food and Beverage
7.3
Guests appreciated the breakfast and dining services, with some suggesting improvements in variety.
Overall Experience
9
Most guests had a positive overall experience and expressed willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 09:37

Property Description

Convenient Location: Located just off motorway I-5 in the heart of Sacramento, California, Holiday Inn Sacramento - Capitol Plaza is within walking distance of Old Sacramento.

Modern Amenities: Enjoy complimentary wireless internet and dine at the on-site restaurant. The hotel also boasts an outdoor pool and a 24-hour fitness center for guests to unwind and stay active.

Nearby Attractions: Explore top Sacramento sights like the State Capitol Building and the Crocker Art Museum, all just minutes away. Additionally, the Sacramento Convention Center and California Railroad Museum are easily accessible from the hotel.

Experience the best of Sacramento at Holiday Inn Sacramento - Capitol Plaza. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.

Garage parking is $20/ day. Express parking (available in front of the building) is available for $30/ day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 1661 reviews
Cleanliness: 8.2
Service: 9.1
Location: 9
Room Quality: 7.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 9
H
Hurtado couple us
10
2026-07-03 via Nuitee
H
Hironobu solo_traveller jp
9
良い滞在だった
Pros:

立地/アスレチックス戦観戦で初めて訪れたが、球場まで徒歩15分で問題ない。
川の東サイドではエンバシーの方が球場に近いがこちらは飲み屋やレストランエリアからは少し離れており、ホリデイインの方が便利。
施設&部屋/古いが手入れはされており全く問題ない。部屋も広く、コーヒーマシンが置いてあるのも良い。
ルームメイク/毎日入ってくれる。仕事も早い。
朝食/感じの良いスタッフが席まで案内し、コーヒーを入れてくれる。メニューもアメリカのホテル朝食としては豊富、ありがちな紙皿と使い捨てのナイフ&フォークでは無いのも良かった。

Cons:

特に無し

2026-07-03 via Nuitee
J
Juan Pablo extended_group us
10
2026-07-02 via Nuitee
C
Candace family_with_children us
9
Great
Pros:

Very helpful staff

Cons:

The toilet paper holder in the bathroom was very loud.

2026-06-29 via Nuitee
M
Matthew couple us
10
Perfect city center stay
Pros:

Fabulous downtown location. Added attraction of nesting peregrine falcons!

Cons:

Slightly noisy a/c

2026-06-29 via Nuitee
J
Joseph couple us
1
Who charges for lot parking WTAF
Pros:

location

Cons:

value

2026-06-27 via Nuitee
R
Ruby solo_traveller us
10
Pros:

Excellent service

Cons:

N/A

2026-06-24 via Nuitee
R
Rachel couple us
1
Very expensive for the quality, great location to old town Sacramento
Pros:

The location is amazing. It’s really close to old town Sacramento and a very reasonable walking distance to the baseball stadium

Cons:

The accommodations we received were not conducive to a restful stay. Over two nights, we spent more than $600, a significant expense for me as a teacher earning $2,010 monthly. I planned this getaway to celebrate Father’s Day with my husband, making it our sole vacation this year. While we enjoyed the charm of Old Town and attending a baseball game, our experience was marred by the poor condition of our room, specifically room 315, which was adjacent to the elevator shaft. The constant noise of the elevators throughout the night made it difficult to sleep, and the bed was uncomfortably firm, resulting in considerable shoulder pain for both of us. Additionally, we returned to find our room had not been cleaned by 5 PM on our second day, though we were able to request clean towels. The staff members were pleasant, but it was evident they were understaffed and overworked. For the high cost of the room, I expected a significantly better experience.

2026-06-22 via Nuitee
K
Kimberly couple us
10
2026-06-22 via Nuitee
X
Xiang couple us
9
2026-06-22 via Nuitee
J
Judith extended_group us
10
Exceptional stay.
Pros:

All staff were friendly and helpful. The included breakfast was exceptional. A very comfortable stay.

2026-06-19 via Nuitee
F
Francesca couple it
5
Pros:

La posizione

Cons:

Abbiamo avuto problemi con la smart tv (poi risoltosi), colazione di bassa qualità.

2026-06-17 via Nuitee
W
Wolfgang family_with_children de
7
2026-06-15 via Nuitee
J
judykE2335XU Family
10
Great Stay!
Pros:

Stay at the Holiday Inn! Great staff all around! Welcoming team, service focused, clean, great location.

2026-06-13 via Tripadvisor
A
Aaron couple us
1
2026-06-13 via Nuitee
T
travlinash3 Business Downey, California
10
Perfect location Downtown!
Pros:

Great location, staff friendly, helpful, location location!

2026-06-12 via Tripadvisor
R
Roam25013424778 Business San Luis Obispo, San Luis Obispo County, California
10
My home away from home on business
Pros:

This hotel is an older hotel in the area - I have been staying here on business for decades and it is because of their staff. Linda and Suni at the front desk greet me each time with a balance of professionalism and familiarity!

2026-06-11 via Tripadvisor
M
marcellag635 Business
10
I had a pleasant stay ty
Pros:

Excellent great staff room was clean plenty of water dispenser ty to the staff

2026-06-11 via Tripadvisor
N
nancyaS2544XE Family
10
Great stay, we will be back!
Pros:

Great Service and attention to my needs

2026-06-09 via Tripadvisor
D
debbierS7431NI Couples
10
Excellent service, comfortable accommodation
Pros:

We were warmly welcomed and found our accommodations to be clean and comfortable. The staff were friendly and responsive when we had questions. Great location!

2026-06-06 via Tripadvisor