Holiday Inn Sacramento Downtown-Arena by IHG

Hotels
Holiday Inn Hotels & Resorts
8.1 (1608 reviews)
300 J Street , Sacramento , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Excellent service
Clean rooms
Convenient proximity to landmarks
Cons:
Limited parking
Expensive breakfast
No spa services
Room upgrades needed
Mixed feedback on amenities and value for money
Desire for more variety in food and beverage options

Categories

Cleanliness
8.2
Guests consistently mentioned cleanliness as a positive aspect.
Service
9.1
Service was highly appreciated with multiple mentions of exceptional staff friendliness and customer care.
Location
9
The hotel's close proximity to key landmarks and amenities received high praise from guests.
Room Quality
7.9
Rooms were comfortable overall, with some feedback on the need for updates and maintenance.
Amenities
7.4
Amenities were satisfactory, with mixed feedback on the pool and spa services.
Value for Money
6.9
Mixed reviews on the perceived value, with some guests mentioning the pricing as slightly high for the offerings.
Food and Beverage
7.3
Guests appreciated the breakfast and dining services, with some suggesting improvements in variety.
Overall Experience
9
Most guests had a positive overall experience and expressed willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 09:37

Property Description

Convenient Location: Located just off motorway I-5 in the heart of Sacramento, California, Holiday Inn Sacramento - Capitol Plaza is within walking distance of Old Sacramento.

Modern Amenities: Enjoy complimentary wireless internet and dine at the on-site restaurant. The hotel also boasts an outdoor pool and a 24-hour fitness center for guests to unwind and stay active.

Nearby Attractions: Explore top Sacramento sights like the State Capitol Building and the Crocker Art Museum, all just minutes away. Additionally, the Sacramento Convention Center and California Railroad Museum are easily accessible from the hotel.

Experience the best of Sacramento at Holiday Inn Sacramento - Capitol Plaza. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.

Garage parking is $20/ day. Express parking (available in front of the building) is available for $30/ day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 1608 reviews
Cleanliness: 8.2
Service: 9.1
Location: 9
Room Quality: 7.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 9
F
florence couple fr
8
Excellent
Pros:

Très bien placé tout fait à pied

2026-05-23 via Nuitee
J
J7938PClucys Family
10
Reasonable rates, helpful staff, minutes from Golden 1 Center Arena
Pros:

Check-in Staff:
My family was impressed with the Holiday Inn Sacramento from the moment we checked in. They were very helpful about directing us to a path that takes you straight from the hotel to the Golden 1 Center Arena. It’s only a 5-minute walk and we were going to a concert that night. Knowing there was a safe, well-lit path made it easy family members who are disabled. The bell staff noticed my struggle with our bags and quickly offered to help get everything to the room.

Room (2 double beds):
We enjoyed our bright spacious room which included a small fridge and microwave. The beds were comfy with cotton duvets and extra pillows. The bathroom had a huge wall-to-wall counter, 2 deep drawers, 2 deep shelves.

Free Breakfast:
It’s included with your room. You get coupons at check-in. Breakfast is served 6-10am in the Cypress Grill (1st floor). If you get hungry at night there’s no room service but you can order at the bar (1st floor) until 10pm.

Quiet Room & Late Check-out:
Our room on the 15th floor was quiet even with a large group already there for a convention, lots of people like us there for the concert, and another group gathering in the meeting rooms downstairs as we were leaving on day 3.

I highly recommend paying for late check-out because we got to relax for several more hours and take our time. It was a deal offered online for $31 if still available at check-in. We had from 11am-5pm to check-out.

Hotel Staff:
There was always someone at the front desk to answer questions even at slow times.
We kept the do not disturb sign up most of the time but when we needed more cups and toilet paper I found housekeeping staff across the hall. They gave us what we needed. As we were leaving our room we realized we needed help carrying our bags and miscellaneous stuff down. Even though they were busy checking in new people they desk staff still sent up a bell person and luggage cart.

Pricing:
I booked the room only a few weeks in advance but the price per night was still reasonable.

Highly Recommend:
I would stay here again, especially for events at the Golden 1 arena.

2026-05-18 via Tripadvisor
P
PHILIPPE family_with_children nl
8
Good.
Pros:

Large and clean room. Conveniently located for a visit to the old town and museums.

Cons:

Despite having booked the parking, I was sent to the public paid parking lot next door.

2026-05-18 via Nuitee
M
mark couple us
10
2026-05-18 via Nuitee
A
A681EDannad Family
10
Perfect A-plus get away
Pros:

Friendly, clean, polite staff & right in the middle of all the best restaurants and entertainment!! No need to drive your can walk everywhere.

2026-05-17 via Tripadvisor
W
williamcY6579RH Couples
8
Disappointed
Pros:

Room was excellent except it was a adjoining room and the occupants door were noisy,
Don’t know if all rooms are adjoining in the hotel , I m sure the front desk could have done better
Also most hotels I stayed at would compliment you a couple of bottles of water
As a Platinum I expected better treatment

2026-05-16 via Tripadvisor
K
Kerr couple us
9
Central Sacramento location.
Pros:

Convenient location and clean.

Cons:

No Wi-Fi without IHG membership.

2026-05-16 via Nuitee
S
Suzanne family_with_children us
9
Great location, value. Clean and friendly!
Pros:

Great value, nice and clean. Very new property still working out bugs in the systems.

2026-05-14 via Nuitee
G
Gopalakrishnan couple in
9
2026-05-12 via Nuitee
N
Nikki couple us
6
2026-05-12 via Nuitee
N
Nikki extended_group us
7
2026-05-12 via Nuitee
K
kevinbB5973QE Solo travel
8
Clean and comfortable hotel with friendly and attentive staff. But no parking included/pricey for overnight fee
Pros:

Rooms were cleaning comfortable. TV was rather old but good enough. Location was great right downtown if that’s where you wanna be. Price was than those offered by equal quality hotels in the area. Service was especially polite and helpful. There wasn’t parking included had to pay 50 bucks to park it in the parking garage across the street behind the hotel or pay a little more to park in front of the hotel. That was a little disappointing but there was a security guard patrolling the parking garage.

2026-05-11 via Tripadvisor
C
Claudio extended_group cl
9
Buena ubicación para alojar en sacramento
Pros:

Ubicación, tamaño de habitaciones, amabilidad del personal

Cons:

Aislacion de las ventanas deficiente, se escucha el tráfico de la carretera en la noche

2026-05-11 via Nuitee
A
Alicia solo_traveller us
10
Great location and staff!
Pros:

Great people!

2026-05-11 via Nuitee
D
dominic couple us
9
Great location.
Pros:

I had to pay for parking but, for a shingles more I had front row parking on a very rainy weekend. Customer service is great.

Cons:

The elevator, slow and loud. If I wasnt on the 10th floor I would walked.

2026-05-09 via Nuitee
B
bobhF1071VN Business
10
Regular stay
Pros:

Always a great stay. The staff are the best and are always pleasant and helpful.

2026-05-07 via Tripadvisor
M
Michael solo_traveller us
8
Pros:

The location

Cons:

Charging $49 to park in there lot or $35 in the public parking lot

2026-05-07 via Nuitee
J
Jan solo_traveller us
10
2026-05-07 via Nuitee
E
Erwin solo_traveller us
8
2026-05-07 via Nuitee
J
Juliana solo_traveller us
8
2026-05-06 via Nuitee