Holiday Inn Sacramento Downtown-Arena by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (1745 reviews)
300 J Street , Sacramento , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Excellent service
Clean rooms
Convenient proximity to landmarks
Cons:
Limited parking
Expensive breakfast
No spa services
Room upgrades needed
Mixed feedback on amenities and value for money
Desire for more variety in food and beverage options

Categories

Cleanliness
8.2
Guests consistently mentioned cleanliness as a positive aspect.
Service
9.1
Service was highly appreciated with multiple mentions of exceptional staff friendliness and customer care.
Location
9
The hotel's close proximity to key landmarks and amenities received high praise from guests.
Room Quality
7.9
Rooms were comfortable overall, with some feedback on the need for updates and maintenance.
Amenities
7.4
Amenities were satisfactory, with mixed feedback on the pool and spa services.
Value for Money
6.9
Mixed reviews on the perceived value, with some guests mentioning the pricing as slightly high for the offerings.
Food and Beverage
7.3
Guests appreciated the breakfast and dining services, with some suggesting improvements in variety.
Overall Experience
9
Most guests had a positive overall experience and expressed willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 09:37

Property Description

Convenient Location: Located just off motorway I-5 in the heart of Sacramento, California, Holiday Inn Sacramento - Capitol Plaza is within walking distance of Old Sacramento.

Modern Amenities: Enjoy complimentary wireless internet and dine at the on-site restaurant. The hotel also boasts an outdoor pool and a 24-hour fitness center for guests to unwind and stay active.

Nearby Attractions: Explore top Sacramento sights like the State Capitol Building and the Crocker Art Museum, all just minutes away. Additionally, the Sacramento Convention Center and California Railroad Museum are easily accessible from the hotel.

Experience the best of Sacramento at Holiday Inn Sacramento - Capitol Plaza. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.

Garage parking is $20/ day. Express parking (available in front of the building) is available for $30/ day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Location

Guest Reviews

8.1
Based on 1745 reviews
Cleanliness: 8.2
Service: 9.1
Location: 9
Room Quality: 7.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 9
M
Marissa • solo_traveller • us
10
Pros:

Location was great. We were going to an event at the Golden 1 Arena and it was walking distance. Options for food/restaurants. Room was clean and comfortable.

Cons:

No complaints

2026-09-17 • via Nuitee
R
rice • solo_traveller • us
4
Extremly overpriced basic stay
Pros:

The restaurant while limted options the food was amazing, staff was very friendly. Location to where I needed to be was within walking distance.

Cons:

While the hotel itself was clean it was in no way shape or form worth the $290 + the parking charge to park in the hotel lot for the hotel I just paid to stay at. Rooms were just basic with basic amenities, not the cleanest yet not the worst either, there is no room service, no shuttle or car service for basic transportation. While the restaurant/bar food was great they close relatively early, with not real options for food nearby along with surrounding area was riddled with homeless so plan to order in or go without..Might seem like petty complaints, but for the plus $300 one woukd expect a room that wows you with services that make you feel money was well spent. Such a disappointment for the ridiculous price

2026-09-17 • via Nuitee
J
Jesus • couple • us
3
It was a nice time going to the concert that weekend but the neighbors were inconsiderate by making a lot of noise
Pros:

Stayed here before it’s a awesome place

Cons:

It was more of the noisy neighbors
Seemed like they were having a get together

2026-09-17 • via Nuitee
B
BALBIR • solo_traveller • fr
1
Not clean curtains, not ver good bed sheets , bad smell in pillows
Pros:

Building is not very good condition

Cons:

Not good carpets , bad odour in carpets also lift

2026-09-16 • via Nuitee
M
Matus • family_with_children • us
5
Great for location purposes only.
Pros:

The location and the staff were the only redeeming qualities of this hotel. It is pretty run-down, and the cleanliness was subpar. The location is perfect for Golden One, Sutter Health Park, and Old Town Sac though.

Cons:

The rooms and facilities need updating. The beds were uncomfortable, and the bathtub leaked all night long. There was a small refrigerator in the room that also leaked all over the floor and smelled really bad.

2026-09-14 • via Nuitee
E
Esayas • couple • us
8
Overall it was OK.
Pros:

The breakfast was very good and the location was perfect.

Cons:

The AC quit working overnight and the shower was needs some attention.

2026-09-14 • via Nuitee
B
Betty • couple • us
8
We stay there because it’s close to golden one but I think it’s a little overpriced
Pros:

Close to golden one

Cons:

The prices

2026-09-14 • via Nuitee
D
Dennis • couple • us
9
Pros:

The staff was great, especially the breakfast area. The buffet breakfast was really good with real eggs, good smoked bacon, good French toast, and fruit. Room is a little noisy due to the surrounding Sacramento area. Close by was the concert hall and several restaurants to choose from. We will stay there again if attending more concerts.

Cons:

Room was a little noisy due to the surrounding Sacramento area

2026-09-14 • via Nuitee
J
Julie • couple • us
8
Pros:

Location
Staff

Cons:

Parking.

2026-09-14 • via Nuitee
C
Christina • couple • us
9
The Holiday Inn was very nice. It was very busy so the staff wasn’t very personal but overall, we are very happy.
Pros:

Clean . Good location.

Cons:

The parking was very odd and having to pay for it and not be advised was kind of disheartening

2026-09-13 • via Nuitee
R
Robert • couple • us
10
Great location and friendly staff
Pros:

Great location

Cons:

N/a

2026-09-13 • via Nuitee
J
JJ • couple • us
9
2026-09-13 • via Nuitee
C
Connie • family_with_children • us
6
Cons:

Breakfast was not included In the final price nor was the parking

2026-09-13 • via Nuitee
L
Lynda • solo_traveller • us
5
Pros:

Professional staff.

Cons:

Many things in our room need to be fixed. Towel rack kept coming apart. Old iron board left marks on clothes. Too few outlets and most were blocked by furniture. When taking a shower the tub was barely draining so you had to stand in dirty water.

2026-09-13 • via Nuitee
K
Kenneth • couple • gb
10
Very helpful staff.
Pros:

Close proximity to event.

Cons:

Breakfast wasn’t hot.

2026-09-13 • via Nuitee
L
Lopez • solo_traveller • us
8
2026-09-11 • via Nuitee
J
Jesse • couple • us
10
2026-09-10 • via Nuitee
A
Aaron • couple • us
10
2026-09-10 • via Nuitee
C
Courtney • couple • us
10
Great staff!
Pros:

The staff were exceptional! Everyone that worked there was so kind and helpful we were blown away by their hospitality.

2026-09-10 • via Nuitee
S
stephen • couple • us
8
Good
Cons:

Parking price. What, no restroom on lobby level

2026-09-09 • via Nuitee