Holiday Inn Sacramento Downtown-Arena by IHG

Hotels
Holiday Inn Hotels & Resorts
8.1 (1472 reviews)
300 J Street , Sacramento , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Excellent service
Clean rooms
Convenient proximity to landmarks
Cons:
Limited parking
Expensive breakfast
No spa services
Room upgrades needed
Mixed feedback on amenities and value for money
Desire for more variety in food and beverage options

Categories

Cleanliness
8.2
Guests consistently mentioned cleanliness as a positive aspect.
Service
9.1
Service was highly appreciated with multiple mentions of exceptional staff friendliness and customer care.
Location
9
The hotel's close proximity to key landmarks and amenities received high praise from guests.
Room Quality
7.9
Rooms were comfortable overall, with some feedback on the need for updates and maintenance.
Amenities
7.4
Amenities were satisfactory, with mixed feedback on the pool and spa services.
Value for Money
6.9
Mixed reviews on the perceived value, with some guests mentioning the pricing as slightly high for the offerings.
Food and Beverage
7.3
Guests appreciated the breakfast and dining services, with some suggesting improvements in variety.
Overall Experience
9
Most guests had a positive overall experience and expressed willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 09:37

Property Description

Convenient Location: Located just off motorway I-5 in the heart of Sacramento, California, Holiday Inn Sacramento - Capitol Plaza is within walking distance of Old Sacramento.

Modern Amenities: Enjoy complimentary wireless internet and dine at the on-site restaurant. The hotel also boasts an outdoor pool and a 24-hour fitness center for guests to unwind and stay active.

Nearby Attractions: Explore top Sacramento sights like the State Capitol Building and the Crocker Art Museum, all just minutes away. Additionally, the Sacramento Convention Center and California Railroad Museum are easily accessible from the hotel.

Experience the best of Sacramento at Holiday Inn Sacramento - Capitol Plaza. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.

Garage parking is $20/ day. Express parking (available in front of the building) is available for $30/ day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 1472 reviews
Cleanliness: 8.2
Service: 9.1
Location: 9
Room Quality: 7.9
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 9
L
Lowe couple us
1
2026-02-10 via Nuitee
G
graham couple gb
9
Pros:

Location to Downtown

Cons:

The bird droppings on the car every morning

2026-02-09 via Nuitee
E
Eryn family_with_children us
9
2026-02-09 via Nuitee
M
MICHAEL couple us
10
Pros:

Love the location and price

Cons:

The front entrance being closed

2026-01-30 via Nuitee
S
Smyth solo_traveller us
10
Really nice.
Pros:

Good price and nice staff

Cons:

I liked everything.

2026-01-27 via Nuitee
D
Danny couple us
10
A comfortable, convenient, and enjoyable stay in the heart of downtown Sacramento.
Pros:

I had a very pleasant stay at Holiday Inn Sacramento Downtown-Arena by IHG. The hotel is exceptionally well located, especially if you are visiting downtown Sacramento or attending events at the Golden 1 Center—it is within easy walking distance, which made getting around very convenient.

The room was clean, comfortable, and larger than expected compared to many downtown hotels. Everything was well maintained, and the bed was comfortable, which made it easy to rest after long days out. Room service was prompt and well handled, adding to the overall positive experience.

The staff was professional, courteous, and helpful throughout the stay, from check-in to check-out. Overall, this hotel offered a great combination of comfort, service, and location. I would definitely stay here again and recommend it to anyone visiting Sacramento for business or leisure.

Cons:

There was nothing to dislike—everything was great.

2026-01-26 via Nuitee
K
Krystyna couple pl
8
Nice
Pros:

Śniadanie było dobre oraz personel bardzo miły i pomocny

Cons:

Łazienka potrzebuje hydraulika, woda w wannie praktycznie nie schodzi i bywa problem z toaletą

2026-01-21 via Nuitee
J
Jennifer couple us
6
2026-01-20 via Nuitee
P
Paul solo_traveller us
10
2026-01-20 via Nuitee
R
Ricky family_with_children us
8
Pros:

Did not eat there.location perfect.

2026-01-19 via Nuitee
A
Ace solo_traveller us
10
2026-01-19 via Nuitee
A
Angelina family_with_children us
9
Very nice
Pros:

Good choices

Cons:

Want it available longer after closing because had a hard French toasts wanted and wanted to get a different piece

2026-01-19 via Nuitee
K
Kirk solo_traveller us
8
2026-01-19 via Nuitee
J
Joel extended_group us
10
2026-01-19 via Nuitee
K
Krista family_with_children us
10
2026-01-19 via Nuitee
A
Anthony couple us
10
2026-01-19 via Nuitee
D
dominic family_with_children us
9
2026-01-19 via Nuitee
M
Min family_with_children cn
9
We enjoy the stay with Holiday Inn.
Pros:

We received the satisfactory services from the staff in front desk and concierge departments.

Cons:

No.

2026-01-19 via Nuitee
A
Amber family_with_children us
3
Pros:

Location.

Cons:

Hidden fees and charges

2026-01-19 via Nuitee
K
Kathryn extended_group us
7
2026-01-19 via Nuitee