Holiday Inn Sacramento Downtown-Arena by IHG

Employees and staff were the most helpful and friendly possible. Everything is perfect there.

Location and quality

Staff was extremely helpful and courteous. Every are of the hotel including the rooms were exceptionally clean. No complaints at all. Would definitely stay again.

Quiet rooms, comfy beds, Friendly Staff around every corner made our stay an Happy one. Food we had at the hotel was good too. Easy access to Safe Credit Convention Center, DOCO, Golden 1, Old Sacramento and the freeway.

Holiday Inn is always my first choice for lodging in Sacramento, CA. The staff is always helpful, personable and friendly. I appreciate that they're now providing a full breakfast with our stay! Keep up the great work! You epitomize hospitality!

Cleaning staff great.

Had a wonderful time clean, friendly staff and great breakfast 🥰. Had a visitor Sunday morning, nice surprise 🥰😜🤘

Steps away from old sac. Room/hotel was very clean. Had a nice sized fridge. Not all rooms have a microwave but does have a keurig with provided pods/cups.
There is a water dispenser in lobby and gym. Gym is open 24 hrs, has 3 treadmills, 2 ellipticals and a stationary bike plus various dumbbells. Staff are very friendly. We had a free hot breakfast and free parking with the convention I attended. Usually parking has an extra fee. There is a self park garage next to hotel with lots of parking spots. There is a laundry room on 2nd floor that is free to guests… yes I said free. First come first serve with 4 washers and dryers. Bring your own soap or purchase at the lobby desk. Beds are comfy with 4 pillows in each bed. The staff are very friendly, helpful, and attentive. There was coffee spilled in the elevator that was cleaned up quickly. Also when my parents requested towels the worker was at my parents door before they could get a tip out. Fast service! Great place to stay and would stay here again. I saw multiple reviews complaining about freeway noise. I could not hear the freeway at all. You can hear music at times on the walkway that goes from old sac to DOCO but it never went real late. We stayed Memorial Day weekend so Saturday night there were some fireworks that were done by 9:15 ish.

Excellent location, very clean and nice staff.

A very nice room and bathroom. A very good stay.

Très bien placé tout fait à pied

Check-in Staff:
My family was impressed with the Holiday Inn Sacramento from the moment we checked in. They were very helpful about directing us to a path that takes you straight from the hotel to the Golden 1 Center Arena. It’s only a 5-minute walk and we were going to a concert that night. Knowing there was a safe, well-lit path made it easy family members who are disabled. The bell staff noticed my struggle with our bags and quickly offered to help get everything to the room.

Room (2 double beds):
We enjoyed our bright spacious room which included a small fridge and microwave. The beds were comfy with cotton duvets and extra pillows. The bathroom had a huge wall-to-wall counter, 2 deep drawers, 2 deep shelves.

Free Breakfast:
It’s included with your room. You get coupons at check-in. Breakfast is served 6-10am in the Cypress Grill (1st floor). If you get hungry at night there’s no room service but you can order at the bar (1st floor) until 10pm.

Quiet Room & Late Check-out:
Our room on the 15th floor was quiet even with a large group already there for a convention, lots of people like us there for the concert, and another group gathering in the meeting rooms downstairs as we were leaving on day 3.

I highly recommend paying for late check-out because we got to relax for several more hours and take our time. It was a deal offered online for $31 if still available at check-in. We had from 11am-5pm to check-out.

Hotel Staff:
There was always someone at the front desk to answer questions even at slow times.
We kept the do not disturb sign up most of the time but when we needed more cups and toilet paper I found housekeeping staff across the hall. They gave us what we needed. As we were leaving our room we realized we needed help carrying our bags and miscellaneous stuff down. Even though they were busy checking in new people they desk staff still sent up a bell person and luggage cart.

Pricing:
I booked the room only a few weeks in advance but the price per night was still reasonable.

Highly Recommend:
I would stay here again, especially for events at the Golden 1 arena.

Large and clean room. Conveniently located for a visit to the old town and museums.

Friendly, clean, polite staff & right in the middle of all the best restaurants and entertainment!! No need to drive your can walk everywhere.

Room was excellent except it was a adjoining room and the occupants door were noisy,
Don’t know if all rooms are adjoining in the hotel , I m sure the front desk could have done better
Also most hotels I stayed at would compliment you a couple of bottles of water
As a Platinum I expected better treatment

Convenient location and clean.

Great value, nice and clean. Very new property still working out bugs in the systems.