Cardiff Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8.1 (7250 reviews)
Mill Lane , Cardiff , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Issues with cleanliness
Staff heating solutions were temporary
Some noise disturbances

Categories

Cleanliness
7.31
Some complaints about cleanliness and maintenance noted in reviews.
Service
8.78
Staff were friendly, helpful, and provided good service.
Location
8.82
Excellent location with easy access to train stations and local amenities.
Room Quality
7.77
Overall comfortable rooms, but some issues with bedding and heating.
Amenities
8.3
Good amenities available, but a few areas need refreshing.
Value for Money
7.26
Some perceived issues with pricing, especially for families.
Food and Beverage
8.31
Breakfast received positive feedback.
Overall Experience
8.28
Most guests had a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:47

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with luxury bedding and flatscreen TVs. Enjoy complimentary WiFi in public areas.

Dining and Entertainment
Indulge in all-day dining and 24-hour room service at Browns Brasserie and Bar. Explore vibrant St Mary’s Street for shopping and nightlife.

Fitness and Recreation
Stay active at our 24/7 gym with modern cardio equipment and weights. Visit nearby Cardiff Castle and Principality Stadium for entertainment.

Book now to experience the best of Cardiff at the Cardiff Marriott Hotel.

Important information:

Please note that rooms can accommodate a maximum of 2 adults and 2 children under 12 years.

Bed types are not guaranteed, and all requests are subject to availability. Please contact the hotel to confirm the availability of any desired bed type.

Please note that a maximum of 2 dogs is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CWL

Location

Guest Reviews

8.1
Based on 7250 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.82
Room Quality: 7.77
Amenities: 8.3
Value for Money: 7.26
Food and Beverage: 8.31
Overall Experience: 8.28
M
matthew • solo_traveller • gb
10
2026-09-20 • via Nuitee
M
Marian • couple • gb
7
Lovely, convenient
Pros:

In town, staff lovely, bar really nice, gym good.

Cons:

Doesn’t feel like it’s worth the money. Room ok but not wow

2026-09-19 • via Nuitee
F
Francis • solo_traveller • gb
9
Efficient, friendly, clean and convenient location but beware of bus lane cameras.
Pros:

Very convenient for watching football at the stadium, lots of restaurants near by.

Cons:

Got PCN ticket for going through the bus lane, the sign post was not good going into the hotel carpark.

2026-09-18 • via Nuitee
M
margaret • couple • gb
9
A really enjoyable stay.
Pros:

Comfort, cleanliness, location

Cons:

Nothing

2026-09-18 • via Nuitee
R
Ross • solo_traveller • gb
9
2026-09-17 • via Nuitee
G
Gemma • couple • gb
10
2026-09-17 • via Nuitee
S
Sian • couple • gb
6
Pros:

lOCATION

Cons:

all foreign staff there
Not much shape with the bar staff

2026-09-17 • via Nuitee
J
Joanna • couple • ie
5
Great location if you are in Cardiff for a match, ask for a back room for a nights sleep and check the hot water when en
Pros:

Location & restaurant

Cons:

Beds were old and uncomfortable

Bathroom had no hot water the times I went to shower paid for an early check in to use the shower - no hot water, went to the funeral that I was in Wales for which was over an hours drive away, returned 5 hours later, went for dinner in the hotel, went to shower before bed and the water was still not hot.

Was hot the next morning.

Room was super noisy, was with my mum and we were placed on the noisy side of the building. Considering I paid around €330 for the night with the early check in and late check out and a room upgrade - would have thought we have been given the option to a quite room.

2026-09-17 • via Nuitee
H
Habu • solo_traveller • ng
7
2026-09-16 • via Nuitee
M
Marilyn • couple • gb
10
Excellent in every way
Pros:

The Location was perfect! The Staff (in particular 'Zsafia') was so helpful and happy to go the extra mile in making our stay so pleasurable. Exceptional service! It was my Birthday treat to go to Cardiff and we will definitely be back to stay at the Marriott Hotel.

Cons:

We couldn't fault the hotel at all. We didn't use the restaurant so can't comment on that, but if it was anything as good as the rest of the service we received then full marks! The Staff really made it for us! We felt that we really 'mattered'. A very big THANK YOU

2026-09-15 • via Nuitee
C
Cyinthia Polidano • solo_traveller • mt
8
2026-09-14 • via Nuitee
L
Luc • solo_traveller • dk
9
Pros:

Location

2026-09-14 • via Nuitee
E
Ed • couple • gb
4
Great location but beds uncomfortably and hotel needs updating
Pros:

The rooms are dated, the beds extremely uncomfortable. The description of the rooms does not meet the reality

Cons:

Beds very uncomfortable
Both toilets in reception closed at same time for cleaning !
Man came into room at 8.55 to complete room service on Saturday morning, said he knocked but we did not hear him and I was sat up in bed reading !

2026-09-14 • via Nuitee
S
Stacey • solo_traveller • gb
6
Add on payments for things like wifi unacceptable
Pros:

Location was good and was nice to have a bar in the hotel

Cons:

Not impressed with the additional payments they tack on like wifi. If I am paying for a room I think asking for payment for wifi is not acceptable. The payment for parking was also very high.

2026-09-14 • via Nuitee
P
Patricia • family_with_children • eg
10
Pros:

Brilliant location with added bonus of parking.

2026-09-13 • via Nuitee
J
Jarred • couple • gb
7
2026-09-13 • via Nuitee
J
J • extended_group • gb
4
Uncomfortable night.
Pros:

Breakfast, location of hotel.

Cons:

Beds were incredibly uncomfortable, very lumpy. The shower was very small and had a curtain that stuck to you whilst you shower. Not very hygienic.

2026-09-13 • via Nuitee
C
Cieron • couple • gb
10
2026-09-12 • via Nuitee
N
Nicholas • couple • gb
8
2026-09-11 • via Nuitee
N
Nicola • couple • gb
8
2026-09-11 • via Nuitee