Cardiff Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (6727 reviews)
Mill Lane , Cardiff , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Issues with cleanliness
Staff heating solutions were temporary
Some noise disturbances

Categories

Cleanliness
7.31
Some complaints about cleanliness and maintenance noted in reviews.
Service
8.78
Staff were friendly, helpful, and provided good service.
Location
8.82
Excellent location with easy access to train stations and local amenities.
Room Quality
7.77
Overall comfortable rooms, but some issues with bedding and heating.
Amenities
8.3
Good amenities available, but a few areas need refreshing.
Value for Money
7.26
Some perceived issues with pricing, especially for families.
Food and Beverage
8.31
Breakfast received positive feedback.
Overall Experience
8.28
Most guests had a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:47

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with luxury bedding and flatscreen TVs. Enjoy complimentary WiFi in public areas.

Dining and Entertainment
Indulge in all-day dining and 24-hour room service at Browns Brasserie and Bar. Explore vibrant St Mary’s Street for shopping and nightlife.

Fitness and Recreation
Stay active at our 24/7 gym with modern cardio equipment and weights. Visit nearby Cardiff Castle and Principality Stadium for entertainment.

Book now to experience the best of Cardiff at the Cardiff Marriott Hotel.

Important information:

Please note that rooms can accommodate a maximum of 2 adults and 2 children under 12 years.

Bed types are not guaranteed, and all requests are subject to availability. Please contact the hotel to confirm the availability of any desired bed type.

Please note that a maximum of 2 dogs is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CWL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Guest Reviews

8.1
Based on 6727 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.82
Room Quality: 7.77
Amenities: 8.3
Value for Money: 7.26
Food and Beverage: 8.31
Overall Experience: 8.28
L
Lewis couple gb
10
Very luxurious
Pros:

Everything

Cons:

Having to leave

2026-05-14 via Nuitee
L
Lee couple gb
5
Average - not as good as other times we stayed
Pros:

Location, bar area

Cons:

Air conditioning not working, free breakfast very disappointing as staff seemed clueless on needing to keep food and drinks at the buffet topped up

2026-05-14 via Nuitee
N
nicola extended_group gb
9
2026-05-14 via Nuitee
N
Nina solo_traveller ua
6
Fine, but expected better given the price.
Pros:

Location is very good, train station and Castle are walking distance away.
Genius breakfast included - nice selection and tasty.
Comfy bed.

Cons:

Towels with old stains.
No slippers or bathrobe.
Rusty holders in the bathroom, some dents on the tiles, needs refreshing a bit.
Room service is cash only because the machine is broken and the reception didn’t say anything about needing credit in advance. Food from Browns is ok and was brought up quickly.

2026-05-14 via Nuitee
T
Thomas couple gb
8
Disappointed as we were really looking forward to the stay
Pros:

My wife was taken seriously ill during our stay, the reception staff were excellent with the help and support provided. We are eternally grateful for this.

2026-05-13 via Nuitee
G
GEORGIOS solo_traveller gr
9
2026-05-13 via Nuitee
J
jo solo_traveller gb
10
brilliant stay
Pros:

very convenient it was for the town centre

Cons:

how friendly the staff were and how helpful they were

2026-05-13 via Nuitee
E
Elizabeth couple us
9
A very nice stay, excellent for sightseeing the city
Pros:

The location and the service, especially Bruno’s personal attention.

Cons:

We had an issue with the bed, but it was solved.

2026-05-13 via Nuitee
S
Sheriff couple gb
7
Good centrally located hotel.
Pros:

Friendly and helpful staff

Cons:

Buffet and exec lounge breakfast bacon was poorly cooked. Desserts ran out.
Hotel difficult to find.

2026-05-12 via Nuitee
D
Debby solo_traveller gb
8
Pros:

Location.near train station and shopping area

Cons:

Air condition need update

2026-05-12 via Nuitee
D
di extended_group gb
1
2026-05-11 via Nuitee
N
NEIL couple gb
8
Nice
Pros:

Location and parking

Cons:

Had breakfast included in the executive lounge which was extremely poor with very little choice and lots of items had run out

2026-05-11 via Nuitee
A
Anonymous couple gb
7
Good city centre stay - reception especially Bruno we’re all very helpful
Pros:

Breakfast was in the executive suite - quite a bit of choice and fairly good quality.
A bit disorganised and kept running out of items.

Cons:

Ran out of hash browns and no mushrooms or veggie options.

2026-05-11 via Nuitee
H
HASMUKH couple gb
8
A very pleasant satisfying experience
Pros:

Very nice breakfast choice ... decor was very nice too ... good friendly service.

Excellent location as its walking distance to the centre.

Cons:

Air conditioning was a little poor ... room was too warm ...

2026-05-11 via Nuitee
R
Rhidian Davies solo_traveller gb
7
Cons:

Air conditioning in room not working

2026-05-11 via Nuitee
G
Gregory couple gb
10
A cracking short stay
Pros:

Staff breakfast and hotel excellent

Cons:

Nothing

2026-05-11 via Nuitee
I
Igor solo_traveller be
8
Pros:

Excellent location at the end of the pedestrian zone, near the railway station.

Cons:

The bathroom a bit outdated, bathtub should be replaced by a shower. The aircon in the room was out of order.

2026-05-11 via Nuitee
C
Conrad solo_traveller gb
9
Excellent stay worth the money
Pros:

Rooms were excellent and staff very nice

Cons:

Breakfast in the executive lounge very disappointing...with limited options

2026-05-10 via Nuitee
S
sara couple gb
8
Great for location to city and local events
Pros:

Breakfast brilliant.

Cons:

Price of drinks at the bar. Air con not effective (room 818)

2026-05-10 via Nuitee
T
Tina solo_traveller gb
8
Nice! But Noisy!
Pros:

Great location. Friendly staff.
On site Parking

Cons:

Our room was facing Mill Lane and it was very noisy. Did not get much sleep.
Having to ask for more breakfast items that ran out.
Coffee was served luke warm.

2026-05-10 via Nuitee