Cardiff Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (6852 reviews)
Mill Lane , Cardiff , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Issues with cleanliness
Staff heating solutions were temporary
Some noise disturbances

Categories

Cleanliness
7.31
Some complaints about cleanliness and maintenance noted in reviews.
Service
8.78
Staff were friendly, helpful, and provided good service.
Location
8.82
Excellent location with easy access to train stations and local amenities.
Room Quality
7.77
Overall comfortable rooms, but some issues with bedding and heating.
Amenities
8.3
Good amenities available, but a few areas need refreshing.
Value for Money
7.26
Some perceived issues with pricing, especially for families.
Food and Beverage
8.31
Breakfast received positive feedback.
Overall Experience
8.28
Most guests had a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:47

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with luxury bedding and flatscreen TVs. Enjoy complimentary WiFi in public areas.

Dining and Entertainment
Indulge in all-day dining and 24-hour room service at Browns Brasserie and Bar. Explore vibrant St Mary’s Street for shopping and nightlife.

Fitness and Recreation
Stay active at our 24/7 gym with modern cardio equipment and weights. Visit nearby Cardiff Castle and Principality Stadium for entertainment.

Book now to experience the best of Cardiff at the Cardiff Marriott Hotel.

Important information:

Please note that rooms can accommodate a maximum of 2 adults and 2 children under 12 years.

Bed types are not guaranteed, and all requests are subject to availability. Please contact the hotel to confirm the availability of any desired bed type.

Please note that a maximum of 2 dogs is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CWL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Guest Reviews

8.1
Based on 6852 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.82
Room Quality: 7.77
Amenities: 8.3
Value for Money: 7.26
Food and Beverage: 8.31
Overall Experience: 8.28
A
Andrew couple gb
8
2026-06-06 via Nuitee
A
Alan couple gb
6
Great
Pros:

Situation and staff

Cons:

Nothing

2026-06-06 via Nuitee
A
Ahmed couple sa
8
2026-06-06 via Nuitee
B
Brian couple gb
10
2026-06-06 via Nuitee
B
Bevyward solo_traveller gb
10
Pros:

Excellent experience on every returning occasion. Marvellous staff, helpful, pleasant and overall I would highly recommend this establishment for both leisure or business purposes. Thanks once again for a delightful stay. I look forward to returning again very soon.

2026-06-05 via Nuitee
P
Paul solo_traveller gb
9
Pros:

Restaurant and bar area

Cons:

No walk in shower. Difficulty getting in bath to use shower.

2026-06-05 via Nuitee
B
Bridget solo_traveller ie
5
Marrott Cardiff not what it should be
Pros:

Location, staff

Cons:

Lack of service to room,breakfast was cooked in bamberians but cold and no options for fresh cooked eggs

2026-06-04 via Nuitee
S
Sergio solo_traveller es
5
2026-06-04 via Nuitee
S
sue couple gb
6
Overall dissapointing.
Pros:

This was not what we expected,we were in stony room, to many people in there, a toaster that took ages to make toast,no fried eggs only scrambled,no beans black pudding and when we sat down to eat it was cold,not impressed.

Cons:

Breakfast, and air conditioning working in our room.

2026-06-04 via Nuitee
M
Mauro solo_traveller ch
7
2026-06-04 via Nuitee
C
Christina solo_traveller gb
10
Pros:

We arrived very early 09.20 as we wanted to make the most of the first day, we were very happy that our room was available, so we unpacked parked up and went out for the day not having to come back to check in later.

Cons:

There was nothing that we didn't like

2026-06-03 via Nuitee
D
Debra couple gb
5
Very average. Not value for money.
Pros:

The location

Cons:

Air conditioning unit was broken and the room was really hot and for a king size executive room I would expect 2 x robes and slippers and only 1 was provided. There was also quite a bit of dust in the room.

2026-06-03 via Nuitee
G
Gillian solo_traveller gb
8
Pros:

The position is fantastic. Staff excellent and bar has a great vibe.

Cons:

Air-conditioning not working, very warm ,but staff explained provided fans and complimentary parking, they couldn't have been more helpful

2026-06-03 via Nuitee
N
Nigel solo_traveller gb
6
Pros:

Air con didn't work first night so made it very uncomfortable.
The breakfast in the lounge part of the marriott was really poor. Lack of choice and cold food we paid to eat in browns breakfast for the secound morning which was excellent. We are supposed to be getting a 35% refund for the first night through yourselves via the marriott which hasn't happened yet

Cons:

Lounge breakfast
Air con didn't work first night so changed room for second night

2026-06-03 via Nuitee
K
Karen couple gb
5
2026-06-02 via Nuitee
S
Sam couple gb
10
2026-06-02 via Nuitee
F
Fernando solo_traveller gb
10
2026-06-02 via Nuitee
S
Stacey couple gb
1
2026-06-02 via Nuitee
J
James couple gb
9
Pros:

Great location

2026-06-02 via Nuitee
R
ROSARIA couple it
9
2026-06-02 via Nuitee