Cardiff Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (7064 reviews)
Mill Lane , Cardiff , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Issues with cleanliness
Staff heating solutions were temporary
Some noise disturbances

Categories

Cleanliness
7.31
Some complaints about cleanliness and maintenance noted in reviews.
Service
8.78
Staff were friendly, helpful, and provided good service.
Location
8.82
Excellent location with easy access to train stations and local amenities.
Room Quality
7.77
Overall comfortable rooms, but some issues with bedding and heating.
Amenities
8.3
Good amenities available, but a few areas need refreshing.
Value for Money
7.26
Some perceived issues with pricing, especially for families.
Food and Beverage
8.31
Breakfast received positive feedback.
Overall Experience
8.28
Most guests had a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:47

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with luxury bedding and flatscreen TVs. Enjoy complimentary WiFi in public areas.

Dining and Entertainment
Indulge in all-day dining and 24-hour room service at Browns Brasserie and Bar. Explore vibrant St Mary’s Street for shopping and nightlife.

Fitness and Recreation
Stay active at our 24/7 gym with modern cardio equipment and weights. Visit nearby Cardiff Castle and Principality Stadium for entertainment.

Book now to experience the best of Cardiff at the Cardiff Marriott Hotel.

Important information:

Please note that rooms can accommodate a maximum of 2 adults and 2 children under 12 years.

Bed types are not guaranteed, and all requests are subject to availability. Please contact the hotel to confirm the availability of any desired bed type.

Please note that a maximum of 2 dogs is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CWL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Guest Reviews

8.1
Based on 7064 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.82
Room Quality: 7.77
Amenities: 8.3
Value for Money: 7.26
Food and Beverage: 8.31
Overall Experience: 8.28
E
Emmanuel family_with_children gb
9
2026-07-11 via Nuitee
L
Lesley couple gb
8
2026-07-11 via Nuitee
J
Julia extended_group gb
3
2026-07-11 via Nuitee
R
Rob couple gb
10
Pros:

Clean and modern, quiet room with aircon and the most comfortable beds

2026-07-11 via Nuitee
E
Emma couple gb
10
Very comfortable stay in walking distance of the town centre and all facilities
Pros:

Very central. The staff were very friendly and helpful. The food was excellent and the room very clean

Cons:

Nothing

2026-07-10 via Nuitee
C
Cheryl couple gb
6
fine but a bit disappointing
Pros:

the room was fine. The property was fine. It was all ok.

Cons:

We paid for an upgrade but the room was still small. My main concern was that the outside windows were dirty. So dirty that you could hardly see out of them. This may be because we were on 10th floor but was not pleasant.

2026-07-10 via Nuitee
S
Sally solo_traveller gb
1
Pros:

Location

2026-07-10 via Nuitee
E
Emma couple gb
9
Great service, would stay again
Pros:

Excellent location. Lovely room, very clean

Cons:

Booked and paid more for air con for our visit. It wasn’t working but they did provide fans. The staff were fantastic about it all

2026-07-10 via Nuitee
H
Hayley extended_group gb
4
Very disappointed
Pros:

Good location

Cons:

No air conditioning in 35” heat
Very poor WiFi

2026-07-10 via Nuitee
S
Sanday couple gb
9
Very relaxed and stress free know that my accommodation is within 300mtrs of where I went.
Pros:

It’s very central to Cardiff city centre and the stadiums.

Cons:

Very clean, immaculate and the staff were very friendly and helpful.

2026-07-10 via Nuitee
E
Elizabeth extended_group gb
9
Enjoyable
Pros:

Ideal for our visit

Cons:

Nothing really

2026-07-10 via Nuitee
W
Wendy couple gb
10
Short and sweet, but enjoyed every minute, breakfast was beautiful
Pros:

Everything, lovely and clean, staff were very pleasant

Cons:

N/A

2026-07-10 via Nuitee
J
Jenny extended_group gb
8
Good
Pros:

Breakfast ok

Cons:

Food was taken away far to early it was just after we arrived staff announced they were taking it away

2026-07-09 via Nuitee
D
Daniel couple gb
10
2026-07-09 via Nuitee
L
Louise extended_group gb
7
Pros:

Breakfast was great and clean room

Cons:

Noisy at night

2026-07-09 via Nuitee
M
MARTIN couple gb
7
excellent location
Pros:

Breakfast was good and parking easy

Cons:

we were persuaded to upgrade to a superior room. What this actaully meant was the room had to king size beds leaving little room for anything else, only one chair, no dessk and only hanging storage for clothes

2026-07-09 via Nuitee
W
WENBIN extended_group cn
10
2026-07-09 via Nuitee
L
Lee couple gb
3
crap i been royally mug off
Pros:

it’s a hotel that’s trading on a hotel that’s worn out

Cons:

not worth the money carpets are stained in the room the duvet covers had stains on the outside i was upgraded to a double bedroom that’s located at the front of the hotel load music playing till 1.30am from the bars located opposite the hotel then at 5.30 am there’s a power washer jet machine
washing the front of the hotel entrance
so i got about 4 hours sleep when i complained to the manager they shrugged their shoulders and said nothing a complete lack of respect to a paying customer there attitude was so poor it’s a insult that i was just ignored
not worth the £158 for that service

2026-07-08 via Nuitee
G
Gail solo_traveller gb
7
2026-07-08 via Nuitee
N
Neil couple gb
8
Good reliable hotel
Pros:

Location
Staff
Price

Cons:

Nothing to dislike.

2026-07-08 via Nuitee