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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Minimarket on site
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Lockers
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Electric vehicle charging station
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Vending machine - drinks
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Kid-friendly buffet
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Paid WiFi
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Shallow end
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Convenient Location near Galleria Shopping Center
Located just a short walk away from the popular Galleria shopping center, Royal Sonesta Hotel Houston offers a prime location for guests looking to indulge in some retail therapy or explore the vibrant city of Houston.
Luxurious Amenities for Business and Leisure
From the 24-hour business center with high-speed internet to the well-equipped fitness facility, guests at Royal Sonesta can enjoy a seamless blend of work and relaxation during their stay. The outdoor swimming pool and on-site dining options further enhance the overall experience.
Fine Dining and Entertainment Options
Indulge in international cuisine at Ara restaurant or unwind with a wide selection of spirits at Axis Lounge. With attractions like the Museum District and entertainment districts just a short drive away, there's never a dull moment at Royal Sonesta Hotel Houston.
Book your stay now at Royal Sonesta Hotel Houston for an unforgettable experience in the heart of Houston!
Please note: credit cardholder must match guest name. Third party authorization forms are not accepted. Please note that shuttle hours are from 10:00 am - 6:30 pm. Please note when traveling with a pet, an extra fee of $150 per pet per stay applies. A maximum of two dogs per room are permitted.
A nightly Destination Fee includes: fitness center access, Wi-Fi, 2 in-room bottled waters, in-room coffee&tea, $10 daily food and beverage credit at Launch, free local calls, outdoor pool access, local shuttle service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in all areas and charges are applicable.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 42 per day.
Location
Guest Reviews
Cama
Do WC com banbeira
La ubicación
Que resulta que por política del hotel se debía solicitar previamente que se hiciera la limpieza de la habitación (lo cual jamas me comentaron)…y todavía el segundo día que y había solicitado la limpieza llegue a mi cuarto a las 3 pm y seguía sin hacerlo, lo realizaron después de 3 veces que fui a recepción molesto por dicha situación
I just want to take a moment and remark on how WONDRRFUL the staff is during breakfast! I'm here for an extended stay, and Frank, Alma, Maria and Irene make me feel like FAMILY every morning! It really means a lot when far from home. Food is excellent too! Great all around - 5 stars
Staff was super nice
Close to the mall
During the day the water to shower was cold
Service was above expectations. Staff was all friendly and accommodating. Especially Alma at the restaurant!
Staff was great.
The water literally took 25 mins of running to get hot upon arrival, so my mother had a cold shower. I ran the water until we got hot water for the tub. The carpet was also buckling in the bedroom in several places. The meal selection at the coffee shop was good although things kept running out during our breaks.
The hotel is fine. Terrible air conditioning in rooms. every night it ceased to work. too hot to sleep. ONE GREAT THING HOWEVER: Alma the waitress in the main restaurant is really terrific! We had been there last year. She remembered us and took great care to be sure we were happy.
Location staff rooms bar
Nothing
The bed and bedding was wonderful.
The room was freezing and we could not regulate the air conditioning.
Nice hotel and staff was very nice.
Price of food
Das Bett und die Bettwäsche sind einfach ein Genuss! Ich habe so gut geschlafen.
Die Abrechnung beim Checkout ist unnachvollziehbar, die Belege der Konsommationen sind nicht vorhanden und konnten auch nicht gebracht werden.
Great staff and beautiful hotel! Walking distance to the Galleria mall and other brunch restaurants.
Location
No shuttle to OTC
Self parking
The location was perfect
The staff unhelpful.
You need to request for your room to be cleaned.
The deal I got on booking.com was not honoured, they advised that deal had stopped over a year ago...
Had a really great experience staying at the Royal Sonesta. I would like to highlight “Alma” who works in the hotel restaurant (Ara). Such an amazing person. She was so attentive with me and my family whenever we would come to eat breakfast. Always gave us what we asked for, she’s super friendly and has an excellent sense of humour. Such a professional at her job. I would like to personally thank Alma for her service. Because of Alma I will be back to stay at the Royal Sonesta.
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