Crowne Plaza Hamburg-City Alster by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.7 (9584 reviews)
Graumannsweg 10 , Hamburg , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Spacious rooms
Good location
Cons:
High price for parking
Room wardrobe size issues

Categories

Cleanliness
8.84
Multiple mentions of cleanliness and regular room maintenance.
Service
9.01
Consistently praised as friendly and attentive staff.
Location
8.65
Generally favorable, with transport options available.
Room Quality
8.5
Spacious rooms noted, with some comments on wardrobe size.
Amenities
8.53
Good amenities, though some issues with parking cost mentioned.
Value for Money
8.29
Some mention of feeling the price was high compared to experience.
Food and Beverage
9.04
Exceptional breakfast and overall food experience highlighted.
Overall Experience
8.71
Overall satisfaction noted, with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:31

Property Description

Luxurious Accommodation
Experience a 4-star stay in Hamburg's vibrant St. Georg/Hohenfelde district at Crowne Plaza Hamburg-City Alster. Indulge in non-smoking rooms with modern amenities like flat-screen TVs and air conditioning. Upgrade to the Executive Package for exclusive services and complimentary breakfast.

Culinary Delights
Savor a diverse culinary experience at Plaza Workspace restaurant and bar, offering a tempting array of international and local dishes. Delight your taste buds without leaving the hotel premises.

Convenient Location
With free WiFi and proximity to Alster Lake, this hotel is a perfect blend of comfort and convenience. Explore Hamburg effortlessly with Uhlandstraße Underground Station just a short walk away, providing easy access to the city center. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29 per day.

Location

Guest Reviews

8.7
Based on 9584 reviews
Cleanliness: 8.84
Service: 9.01
Location: 8.65
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.29
Food and Beverage: 9.04
Overall Experience: 8.71
M
M.Ghassan • extended_group • de
10
2026-03-07 • via Nuitee
R
Rosalina • family_with_children • de
10
2026-03-07 • via Nuitee
M
Michael • couple • de
8
2026-03-06 • via Nuitee
B
Bettina • solo_traveller • de
10
Schönes Hotel mit gutem Frühstück, tolle Lage
Pros:

Lage, Zimmer, Personal sehr nett

Cons:

NA

2026-03-06 • via Nuitee
H
Heero • extended_group • nl
10
2026-03-06 • via Nuitee
A
Arriens • family_with_children • de
8
2026-03-05 • via Nuitee
T
Torin • family_with_children • dk
7
Pros:

Gratis opladning (når den halv-dyre men sikre parkering var betalt).
Godt værelse med fint badeværelse.

Cons:

Morgenmaden var alsidig, men bortset fra æggene, var kvaliteten af alting middelmådig. Det haltede ind i mellem med genopfyldning.
Den ene morgen blev jeg placeret i et koldt, uinspirerende mødelokale, det stødte op til morgenmadssalen.
Fitness lokalet var lidt lille. Saunaen var gratis, men fyldt, da jeg prøvede - desværre lidt begrænset åbningstid på den.

2026-03-05 • via Nuitee
E
ergun • solo_traveller • tr
10
2026-03-05 • via Nuitee
A
Arriens • family_with_children • de
8
2026-03-05 • via Nuitee
U
Ute • extended_group • de
7
2026-03-05 • via Nuitee
A
Alisa • family_with_children • de
9
2026-03-05 • via Nuitee
M
Magnus • couple • de
8
Wir waren dort das erste Mal und es war bestimmt nicht das letzte Mal.
Pros:

Sehr freundliches, herzliches und entgegenkommendes Personal.

2026-03-04 • via Nuitee
M
Manfred • family_with_children • at
4
2026-03-03 • via Nuitee
H
Hamid • family_with_children • dk
9
2026-03-03 • via Nuitee
D
Dirk • solo_traveller • de
9
Gutes Hotel zum angemessenen Preis
Pros:

Gute Auswahl beim Frühstück, bequemes Bett, sauberes Zimmer, gute Bar mit viel Auswahl an Getränken, gute Mitarbeiter im Service und am Empfang.

Cons:

die Auswahl beim Frühstück könnte etwas besser sein, da sind andere Hotels manchmal besser drauf...

2026-03-03 • via Nuitee
M
Monika • solo_traveller • ch
7
2026-03-03 • via Nuitee
M
Martin • family_with_children • de
9
2026-03-03 • via Nuitee
H
Halime • family_with_children • de
6
I expected better
Pros:

Staff members were nice and friendly, the hotel was clean.

Cons:

Sound insulation is not good. I could hear people that at the upstairs. The windows is small and the view was bad.

2026-03-03 • via Nuitee
F
Fingskes • family_with_children • de
10
Pros:

Freundliches Personal, saubere und zweckmäßige Zimmer, modernes Mobiliar, nicht alt/abgegriffen. Sogar Bügeleisen und Bügelbrett vorhanden. Das Frühstück war wirklich spitze, alles was man sich vorstellen konnte war vorhanden. Busverbindung direkt vor der Tür, man ist schnell überall gewesen. Speicherstadt, Landungsbrücken, Reeperbahn, Schanzenviertel sind schnell zu erreichen, ÖPNV-Anbindung ist gut.

Cons:

./. Alles super gewesen.

2026-03-02 • via Nuitee
M
Michael • family_with_children • de
9
2026-03-02 • via Nuitee