Crowne Plaza Hamburg-City Alster by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.7 (9506 reviews)
Graumannsweg 10 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Spacious rooms
Good location
Cons:
High price for parking
Room wardrobe size issues

Categories

Cleanliness
8.84
Multiple mentions of cleanliness and regular room maintenance.
Service
9.01
Consistently praised as friendly and attentive staff.
Location
8.65
Generally favorable, with transport options available.
Room Quality
8.5
Spacious rooms noted, with some comments on wardrobe size.
Amenities
8.53
Good amenities, though some issues with parking cost mentioned.
Value for Money
8.29
Some mention of feeling the price was high compared to experience.
Food and Beverage
9.04
Exceptional breakfast and overall food experience highlighted.
Overall Experience
8.71
Overall satisfaction noted, with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:31

Property Description

Luxurious Accommodation
Experience a 4-star stay in Hamburg's vibrant St. Georg/Hohenfelde district at Crowne Plaza Hamburg-City Alster. Indulge in non-smoking rooms with modern amenities like flat-screen TVs and air conditioning. Upgrade to the Executive Package for exclusive services and complimentary breakfast.

Culinary Delights
Savor a diverse culinary experience at Plaza Workspace restaurant and bar, offering a tempting array of international and local dishes. Delight your taste buds without leaving the hotel premises.

Convenient Location
With free WiFi and proximity to Alster Lake, this hotel is a perfect blend of comfort and convenience. Explore Hamburg effortlessly with Uhlandstraße Underground Station just a short walk away, providing easy access to the city center. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29 per day.

Location

Guest Reviews

8.7
Based on 9506 reviews
Cleanliness: 8.84
Service: 9.01
Location: 8.65
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.29
Food and Beverage: 9.04
Overall Experience: 8.71
T
Tamas • couple • de
10
2026-02-14 • via Nuitee
C
Claudia • couple • de
8
2026-02-14 • via Nuitee
M
marco • extended_group • it
9
2026-02-13 • via Nuitee
J
Joachim • couple • de
10
2026-02-13 • via Nuitee
S
Susanne • solo_traveller • de
8
2026-02-13 • via Nuitee
H
Helle • family_with_children • dk
10
2026-02-13 • via Nuitee
V
Volha • family_with_children • se
9
Pros:

The staff was super helpful in everything. The sauna and the gym are very good.

Cons:

The breakfast is nice but a bit poorer in comparison to 4-star hotel breakfast in Sweden.

2026-02-12 • via Nuitee
N
Nico • family_with_children • de
9
2026-02-12 • via Nuitee
J
Jörg • solo_traveller • de
8
2026-02-12 • via Nuitee
M
Madlen • family_with_children • de
9
Entspannter Aufenthalt mit gutem Frühstück, schönem und ruhigem Zimmer und freundliches Personal.
Pros:

Lage, Zimmergröße, Personal

2026-02-12 • via Nuitee
B
Brüggemeier • family_with_children • de
10
Pros:

Wir haben uns sehr wohl gefühlt. Das Frühstück war der Hammer! Aber auch die Zimmer schön und sauber. Ich würde immer wieder in das Hotel fahren.

2026-02-12 • via Nuitee
T
Tankred • couple • de
8
2026-02-11 • via Nuitee
J
Jensen • couple • dk
9
Dejlig sted at overnatte på vej hjem sydfra
Pros:

Dejlig beliggenhed i et flot og roligt kvarter. Dejligt værelse og en skøn morgenbuffet

Cons:

Alt var godt

2026-02-10 • via Nuitee
A
Aram • family_with_children • de
9
2026-02-10 • via Nuitee
R
Rene • solo_traveller • sg
8
Decent business hotel. Nothing special, nothing very bad either
Pros:

It’s a clean, well located hotel.

Cons:

Bar closes early, gym is crowded and small and breakfast is for many years the same.

2026-02-10 • via Nuitee
U
Ulrike • family_with_children • de
10
Pros:

Ausstattung und Sauberkeit

Cons:

Teures Frühstück

2026-02-10 • via Nuitee
B
Bella • extended_group • au
8
Pros:

Room was in a good size with a very comfy bed

2026-02-10 • via Nuitee
S
Stephanie • family_with_children • de
9
Schlichtes, sauberes und toll gelegenes Hotel mit gutem Preis-Leistungs-Verhältnis
Pros:

Top Lage sehr nah am Zentrum, aber trotzdem ausgesprochen ruhig. Wahnsinnig freundliches und zuvorkommendes Personal. Bequeme, nicht zu harte Betten. Alles ist sehr sauber. Das Frühstück ist reichhaltig und vielfältig. Wir kommen auf jeden Fall wieder!

Cons:

Die Türen der Zimmer sind in manchen Bereichen abgewohnt und leicht beschädigt, aber anscheinend werden sie sukzessive ausgetauscht. Der Blick aus den Fenstern ist nicht besonders, aber jetzt auch nicht besonders schlimm.

2026-02-10 • via Nuitee
S
Stefano • extended_group • it
10
2026-02-09 • via Nuitee
A
Ansgar • couple • de
10
Gerne wieder
Pros:

Sauber

2026-02-08 • via Nuitee