Holiday Inn Vancouver Centre by IHG

Hotels
IHG
8.6 (170 reviews)
711 Broadway W, Vancouver, British Columbia, V5Z3Y2 , Vancouver , CA

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable environment
Helpful service
Cons:
Cold breakfast
Slow elevators
Old mattress

Categories

Cleanliness
8.48
Some reviews indicated issues such as the tub draining slowly and cold food at breakfast.
Service
9.45
Positive comments about friendly and helpful staff.
Location
9.49
Many reviews highlighted the perfect location for transport and nearby attractions.
Room Quality
7.94
Comments about old mattresses and some rooms being standard or small.
Amenities
7.97
Amenities like breakfast received mixed feedback.
Value for Money
8.43
Some guests felt the price did not match the quality provided.
Food and Beverage
7.98
Feedback pointed out cold food and lack of variety for refreshments.
Overall Experience
9.05
Overall experiences were generally positive, with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:20

Property Description

Indoor Pool and Fitness Center
Don't miss out on recreational opportunities, including an indoor pool and a fitness center.

Dining and Lounge Experience
Enjoy a satisfying meal at Stages Bistro and Lounge, serving guests of the Holiday Inn Vancouver Centre. Wrap up your day with a drink at the bar/lounge.

Meeting Facilities and Business Services
Featured amenities include complimentary wired and wireless internet access, a business center, and dry cleaning/laundry services. Plan your events in the 5679 square feet of space available, consisting of conference space and meeting rooms.

A stay at Holiday Inn Vancouver Centre places you in the heart of Vancouver, near BC Place Stadium and Rogers Arena. Book now for a memorable stay!

Important information:

  • Pool access available from 6:00 AM to 11:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8.6
Based on 170 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 9.05
A
Anna
8
Pros:

Adequate but pricy

2025-10-01 via Nuitee
T
Tyler family
6
Pros:

Ease of parking is great. Staff friendly. Elevator was so busy. Had to wait 15 min to get from parkade to lobby to check in, then wait 10 min for elevator from lobby to room. Bath tub drain was stuck closed so had to shower in standing water. Tub drained slowly over the course of the night.

2025-09-18 via Nuitee
J
Jamie
10
Pros:

Great location, friendly staff, clean quiet rooms

2025-09-17 via Nuitee
B
Barry
8
Good but pricy
Pros:

Seemed expensive for what we got.
Pool area was lack luster
Everything else was great

2025-09-15 via Nuitee
K
Karen
10
Pros:

The location was perfect for our needs. And it is a short walk to the False Creek waterfront park.

2025-09-10 via Nuitee
H
Heather family
8
Pros:

The property was very convenient to access VGH and the Cancer Clinic. Staff was friendly and helpful. The beds were comfortable and the bathroom was well stocked with towels and amenities. We did find the outlets for plug in beside the beds did not work well as they were very loose. There were no usb plug ins. Updates in this area would be helpful.

2025-09-09 via Nuitee
S
Sandra
10
Pros:

Big, clean room and great staff. Free breakfast was great except that the food was cold.

2025-09-08 via Nuitee
N
Noah
8
Pros:

Great location, nice rooms, friendly staff. The elevators are quite slow and there’s only two of them hence one star off

2025-09-02 via Nuitee
R
Robert
10
Pros:

This was just what we needed near transport hubs , clean and comfortable

2025-09-01 via Nuitee
R
Robert
4
Get new mattresses
Pros:

Really bad bed, no support. Towels were scratchy and linen was worn. The shampoo, etc was bargain quality. On the plus side the location was great, the Wi-Fi was strong and parking [$23] was convenient.

2025-08-30 via Nuitee
P
phung family
8
Pros:

Center area, easy to connect thru public transport.
Check-in and out a bit slow

2025-08-28 via Nuitee
S
Stephanie
10
Pros:

It was the best location for transit and for walking around to enjoy the sights!

2025-08-25 via Nuitee
Y
Yvonne family
8
Pros:

Non refrigeration half and half instead of that crappy powder. It’s a waste having a coffee machine and hot kettle if no tea bags

2025-08-24 via Nuitee
A
Ashley
10
Pros:

Great hotel.

2025-08-24 via Nuitee
J
Jennifer family
6
Pros:

air conditioning not too cold only fan. Drain for the tub doesn’t stay open have to hold it to drain the water. Buffet breakfast the sausage/ bacon are cold and hard.

2025-08-17 via Nuitee
M
Morgan
10
Pros:

no complaints

2025-08-14 via Nuitee
E
Elizabeth friends
10
Pros:

We got in late....just as the restaurant was closing and they still made us up a sandwich and fries. No worries they said. Super friendly and very attentive staff

2025-08-13 via Nuitee
M
Marie
6
Pros:

Bathroom. Bed were a bit too old

2025-08-09 via Nuitee
W
William partner
10
Pros:

Clean and classy environment, nice pool and gym. Fantastic breakfast, plenty of choices and lots of space in the restaurant! Easy walk or train to where we wanted to visit!

2025-08-09 via Nuitee
A
Adam
8
Good Holiday Inn and nice staff.
Pros:

Better than usual Holiday inn. Nice room and staff. Only complaint no milk for coffee and not enough tea bags

2025-08-06 via Nuitee