Hotel Kinder Express Near Coushatta Resort

The hotel had extensive damage from the storm that went through in the weeks prior. Unfortunately that left the hotel with a pretty bad smell. The hotel just looked unsafe but was the only option we had so we stayed. So much was dingy and dirty the lamp shades were full of rust, the carpets felt wet, there was just a lot going on amd not in a good way.

No tv, pool was very dirty and green, room was ok. House cleaning didnt clean bathtub, leave enough towels for 2. There was trash, beer cans every where, all trash cans over filled. Lots of construction going on. I understand damage from the storm, but they should not charge full rate, or offer another stay.

Pisser! Took my reservation 10 days earlier, but when I showed up at 10:30 p.m. after a 4 hour drive to come help with clean up in the area, I was told "No rooms! We cancelled everything!" WTH?!

A person has to go into this with the understanding that some parts of this state were effected by hurricane laura. This hotel has wind and water damage so know that when booking. It is very close to the casino which was our reason for staying there but don't expect much from this hotel in it's currently state.

Made a reservation for this property and had a confirmation number. When I arrived at the property they had no available rooms. This was horrible since I had no place to live after Hurricane Laura.

I was already in lake Charles 2 hours before check in its a 5 hour drive from home. Got message that our reservation was canceled so we had to go back home. I think if we have to cancel 24 hours in advance they should give us advance notice also.

Didn't stay. No one mentioned that the hotel was closed. I got the confirmation so I headed to the hotel unaware that it was closed. Drove3 3 hours to find out it was close. Not a happy oerson.

Closed when I arrived that evening. No email or phone call. Orbitz was unable to locate another room anywhere within two hour drive. I slept in my truck.

It was good

Had to pay extra on room. On CheapTickets said another price and was charged additional charges.

You'd think that being next door to a casino that they'd take better care of the property. I understand the "get what you pay for" mentality, but my door handle was broken, the ceiling above the shower was falling down, and the carpet looks like it hasn't been changed out in over 20 years.

Also, the doors aren't very good as keeping noise out. Since it's next to a casino, people come in and out all hours of the night and make a lot of noise that wakes you up constantly throughout the night.

It was nice and clean very friendly answer any questoins we had

I was charged twice

Days inn kinder is my favorite hotel in kinder. Staff is always helpful and rooms are very clean. They really go over and beyond and it makes me feel safe and comfortable there. Days inn you are the best for me.

Excellent Stay. Very clean spacious rooms, friendly staff and Swimming Pool was a plus. My wife & kids had a great time. Definitely will be staying here every time when we go to Coushatta.

Room had roaches, silverfish, and bed bugs. Carpet was dingy. Hotel is outdated. Won't stay there again.

Will never stay their again pool was dirty refrigerator didn’t work the carpet felt gross!

It was great for a low price
Very very clean
And a nice comfortable bed and a nice big room

As soon as we walk in the room, the air conditioner cover was on the floor. I go to find someone just to be told that happens all the time and to just put it back on. I refused and had the front desk manager come and place it back on there. The bed was full of stains as well as the carpet. The tv also did not work. We then had a family emergency and could not stay and they did not want to work out a refund for the second night until I spoke with Hotels.com!!

No breakfast at all except coffee in room.
Pool was dirty and we asked several times if they would vaccuum it.hallway smelled weird.
Glad we took lysol with us.We had a non smoking room, and they quilt had ciggeratte holes several.
Stayed there few days.
Wish we would have known it was going to be that ,we might as well slepted in my car.
They should put a direct phone number to each motel/hotel so people kinda know what to expect.ac was ok,water was hard.