Holiday Inn New Orleans-Downtown Superdome by IHG

Hotels
Holiday Inn Hotels & Resorts
8.4 (2944 reviews)
330 Loyola Avenue , New Orleans , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean room
Good breakfast
Great location
Friendly staff
Cons:
Unfriendly service
Parking fees
Noise from neighbors

Categories

Cleanliness
7.6
Clean and comfortable, but bathroom issues reported.
Service
8.6
Generally positive service experience, though some unfriendly staff noted.
Location
9.1
Great location, within walking distance of attractions.
Room Quality
8.1
Room was clean and big, but some noise concerns.
Amenities
8.6
Good amenities, but parking fees noted negatively.
Value for Money
8.1
Good price for the location, but parking costs implied disappointment.
Food and Beverage
8.6
Good breakfast and on-site restaurant, but restaurant closed early.
Overall Experience
8.5
Overall a good experience with notable issues in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Rooftop Pool and Fitness Centre
The hotel boasts a luxurious rooftop pool and a 24-hour fitness centre, perfect for guests looking to unwind or stay active during their stay.

On-Site Dining Options
Indulge in delicious regional cuisine at the Holiday Streetcar Restaurant, serving breakfast, lunch, and dinner. Don't forget to visit the Mardi Gras Lounge for a relaxing drink after a long day of exploring.

Convenient Amenities
With free WiFi throughout the property, a business center offering internet, copy, and fax services, and guest rooms equipped with modern conveniences like a microwave and flat-screen TV, your stay at the Downtown New Orleans Holiday Inn will be as comfortable as it is memorable.

Ready to experience the vibrant city of New Orleans? Book your stay at Holiday Inn New Orleans-Downtown Superdome now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

For any room including breakfast: This rate includes a voucher for up to 2 guests worth USD 16 per person. This value does not include tax or gratuity.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2944 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
C
Carole couple us
8
Comfortable hotel is good location
Pros:

It is good value given the location. The beds are comfortable.

Cons:

The AC was a bit noisy

2026-08-08 via Nuitee
K
Karl extended_group gb
8
Pros:

Rooms were comfy and clean. It was good value for money and the staff were friendly

Cons:

It would have been nice if the balcony doors would open

2026-08-08 via Nuitee
H
Huzefa mannan couple us
6
2026-08-08 via Nuitee
M
Michele solo_traveller us
10
Perfect place if you are attending events at superdome or Smoothie King Center
Pros:

Close to Smoothie King Center, clean, safe.

2026-08-08 via Nuitee
M
Manuel family_with_children pt
4
Would not book Holiday Inn again.
Pros:

The friendliness of the staff and the pool were the only two things that are salvageable from the hotel.

Cons:

Room balcony was inaccessible. Breakfast was not of good quality, and cleaning level of the whole hotel was not up to par. Additionally, the elevators were not working correctly.

2026-08-07 via Nuitee
B
Bettina solo_traveller de
9
Sehr gutes zentrales Hotel
Pros:

Sehr zentrales, sehr gutes Hotel. Alles fußläufig erreichbar. Öffentliche Verkehrsmittel in der Nähe. Sicheres Parkhaus direkt im Hotel. Viele gute Restaurants in der Umgebung.

Cons:

Nichts zu bemängeln

2026-08-07 via Nuitee
I
Ivy solo_traveller us
2
Elevator Safety Concerns
Pros:

The location was good

Cons:

Elevators were not working appropriately.My sister was unable to leave the room in fear of having to stand for long periods of time waiting for the elevators. Her previous back injury just wouldn't allow the 10 to 15 min wait in a lobby full of people and no where to sit to rest.

2026-08-06 via Nuitee
B
Byrd solo_traveller us
8
Pros:

Really good staff and clean

Cons:

Not well informed on the amenities

2026-08-06 via Nuitee
C
Cian couple ie
9
2026-08-05 via Nuitee
C
courtney solo_traveller us
10
Pleasurable with great staff feeling of being safe and very clean.
Pros:

Cleanliness

2026-08-05 via Nuitee
A
adeola extended_group us
8
Stay was pretty good location and cleanliness only real issue I had was the elevators being broken
Pros:

The hotel room was nice and cleaned everyday.

Cons:

Elevators are horrible

2026-08-04 via Nuitee
C
Cortez solo_traveller us
10
Pros:

The rooms was very clean. Everything needed a key. Overall it was a very beautiful hotel

Cons:

No smoking station

2026-08-04 via Nuitee
G
guillaume family_with_children fr
1
Très mauvais service, je ne recommande vraiment pas cet hôtel.
Cons:

Nous avons eu des problèmes d’ascenseur qui ne fonctionnaient pas. Et également des problèmes au petit déjeuner. Inadmissible

2026-08-04 via Nuitee
S
Stacie family_with_children us
6
2026-08-04 via Nuitee
L
LAWRENCE couple us
8
GREAT STAFF!!
Pros:

Location

Cons:

2 OF 4 ELEVATORS WERE BROKEN!!

2026-08-04 via Nuitee
D
Deann couple us
6
Okay! Probably won’t be back need to make accommodations for parking if I’m paying and fix their elevator.
Pros:

Location

Cons:

The elevator not working only two, they charge for parking when I literally paying already to stay there.

2026-08-03 via Nuitee
W
Walker family_with_children us
1
You pay more in fees than you do for a 1 night stay.
Pros:

The property was clean.

Cons:

Horrible value. Misleading marketing. Stay at the holiday inn on the other side of the Mississippi River.

2026-08-03 via Nuitee
J
Juan family_with_children us
6
2026-08-03 via Nuitee
D
Daniel family_with_children br
8
Unfortunately, I didn't like the city and don't plan to return.
Pros:

Very confortable room

Cons:

I really like the hotel. The neighborhood is a little bit weird

2026-08-03 via Nuitee
N
Navid extended_group gb
8
Established holiday chains hardly lets you down
Pros:

Great location. Value for money as walking distance to town and Bourbon street. Not impacted by World cup as it wasn't one of the key venues.

Cons:

Extremely noisy AC.

2026-08-03 via Nuitee