Holiday Inn Express Edinburgh City West by IHG

Hotels
Holiday Inn Express
8 (8706 reviews)
107 Queensferry Rd. , Edinburgh , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Convenient location near bus service
Cons:
Uncomfortable sofa beds
Poor breakfast variety and some cleanliness issues

Categories

Cleanliness
7.96
Generally clean but some complaints about stained carpets and uncleaned rooms.
Service
8.93
Consistently positive feedback on staff being helpful and friendly.
Location
8.47
Convenient location with easy bus access to city centre.
Room Quality
7.42
Rooms had some comfort issues like uncomfortable sofa beds.
Amenities
7.95
Standard facilities with some improvements needed in variety.
Value for Money
7.91
Good value but parking charges were a downside.
Food and Beverage
7.46
Mixed sentiments about breakfast quality and variety.
Overall Experience
7.93
Mostly positive experiences with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:43

Property Description

Modern Hotel with Convenient Location

City Views and Walk In Power Showers

Experience stunning city views from every room and relax in the luxury of walk-in power showers.

Convenient Amenities and Nearby Attractions

Enjoy free WiFi, onsite parking, and easy access to the city center. Explore the Scottish National Gallery of Modern Art just 1.6 km away.

Dining and Entertainment Options

Indulge in delicious meals from the snack menu, unwind at the bar/lounge, and catch your favorite shows on the large-screen TV.

Book now to experience the perfect blend of comfort and convenience at our modern hotel.

Important information:

Please note that guests are required to specify the total number of guests staying at the property when booking the Double Room with Two Double Beds, including children, to ensure the correct number of beds are provided.

Please note that pets will incur an additional charge of GBP 30 per stay, per pet. In case of any additional pets, please notify the property prior to arrival.

Please note that guests may be assigned a different room type and bed configurations for the standard twin or double room.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 8706 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 7.93
P
Paulo solo_traveller pt
10
2026-06-19 via Nuitee
B
Brenda Lee couple ca
10
Excellent, quiet location close to bus stops
Pros:

This hotel is in a perfect location, appropriately 10-15 min outside of downtown, with 2 bus stops very close by. The view overlooking the city from each room is spectacular!

2026-06-19 via Nuitee
S
Sainsbury family_with_children gb
7
2026-06-19 via Nuitee
R
Rebecca family_with_children au
10
2026-06-18 via Nuitee
E
Emma couple gb
9
2026-06-17 via Nuitee
I
Ismael family_with_children gb
10
Awesome!
Pros:

Breakfast and exceptional staff. They were very polite, helpful and patient. Breakfast was definitely 5/5.

Cons:

n/a

2026-06-17 via Nuitee
R
Riccardo extended_group it
7
Pros:

Ultima tappa del nostro tour in Scozia, quindi posizione comoda per chi arriva da Inverness. Ci siamo fermati due notti per dedicare almeno una giornata alla visita della città, la posizione delle fermate degli autobus adiacenti alla struttura alberghiera hanno non di poco facilitato gli spostamenti per il centro città. Ottima la colazione e la possibilità di cenare.

Cons:

Ho soggiornato presso l'Holiday Inn di Edimburgo durante un viaggio in moto in Scozia.
La struttura è stata complessivamente soddisfacente, ma desidero segnalare un aspetto molto importante per chi viaggia su due ruote.
Al nostro arrivo il personale ci ha mostrato un avviso della Polizia che sconsigliava di lasciare le motociclette nel parcheggio dell'hotel a causa del rischio di furti, indicando invece alcuni parcheggi videosorvegliati presenti in città.
Per tutelare le nostre moto siamo stati quindi costretti a utilizzare uno di questi parcheggi, situato a notevole distanza dall'hotel, con ulteriori costi di taxi e circa 60 sterline di parcheggio.
Ciò che ci ha lasciati perplessi è che l'hotel è perfettamente consapevole del problema, tanto da informare gli ospiti all'arrivo, ma il parcheggio della struttura continua a non offrire adeguate misure di sicurezza dedicate ai motociclisti, come videosorveglianza, accessi controllati o aree protette.
Inoltre, se avessimo deciso di lasciare le moto nel parcheggio dell'hotel, avremmo comunque dovuto pagare il parcheggio, pur in presenza di un rischio di furto esplicitamente segnalato.
Consiglio quindi ai motociclisti di informarsi preventivamente sulle opzioni di parcheggio sicuro prima della prenotazione. Mi auguro che la struttura investa in soluzioni adeguate, perché questo aspetto può incidere significativamente sull'esperienza di chi viaggia in moto.

2026-06-17 via Nuitee
W
Willem solo_traveller nl
7
Cons:

Ontbijt, geen vleeswaren enkel scrambeled eggs

2026-06-17 via Nuitee
T
tomas solo_traveller es
10
2026-06-16 via Nuitee
C
Charlotte extended_group fr
8
L'hôtel et son personnel étaient parfait pr notre séjour de 4 jours dans la ville -bagagerie, bus...
Pros:

Petit déjeuner au top !
Arrêt de bus en face de l'hôtel !
Petite zone commerciale à 300m.
Le personnel de l'hôtel a répondu à toutes nos attentes ou demandes !
Service de bagagerie (y compris le jour du départ) - merci :)

Cons:

RAS

2026-06-16 via Nuitee
C
Chris solo_traveller au
10
Great
Pros:

Great position - helpful staff

2026-06-16 via Nuitee
C
Chris solo_traveller au
10
Pros:

Friendly helpful staff - great position

2026-06-16 via Nuitee
J
Julia solo_traveller gb
9
Perfect place to stay visiting Murrayfield
Pros:

Good location for going to a concert at Murrayfield
Colin was very welcoming
Beds comfortable
Super view of town
Breakfast good

2026-06-16 via Nuitee
O
Oriana solo_traveller it
10
2026-06-15 via Nuitee
H
Haydn couple gb
8
Good
Pros:

Clean

Cons:

Noise at about 8am outside sounded like construction

2026-06-15 via Nuitee
A
APOORV solo_traveller in
7
Cons:

Booking.com showing in pictures that in washrooms there is shower area but in actual the hotel has bathtub only.

For senior citizens its very difficult to be in and out if they are not used to bathtubes.

2026-06-15 via Nuitee
A
APOORV solo_traveller in
8
2026-06-15 via Nuitee
M
María Trinidad extended_group es
9
Pros:

Ubicación y buenas comunicaciones .

2026-06-14 via Nuitee
G
GUSTAVO solo_traveller es
8
Pros:

Aspecto general bueno y limpieza ok.

Cons:

Todo correcto, sin más.

2026-06-14 via Nuitee
W
Wellington couple br
9
Conforto e preço justo. Ficaria novamente.
Pros:

Quartos amplos, confortáveis e com excelente vista para a cidade. Localizado em um local tranquilo, com uma área verde relaxante. café farto e com várias opções.

Cons:

Estacionamento no local, mas com cobrança ao hóspede.

2026-06-14 via Nuitee