Holiday Inn Express Edinburgh City West by IHG

Hotels
Holiday Inn Express
8 (8494 reviews)
107 Queensferry Rd. , Edinburgh , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Convenient location near bus service
Cons:
Uncomfortable sofa beds
Poor breakfast variety and some cleanliness issues

Categories

Cleanliness
7.96
Generally clean but some complaints about stained carpets and uncleaned rooms.
Service
8.93
Consistently positive feedback on staff being helpful and friendly.
Location
8.47
Convenient location with easy bus access to city centre.
Room Quality
7.42
Rooms had some comfort issues like uncomfortable sofa beds.
Amenities
7.95
Standard facilities with some improvements needed in variety.
Value for Money
7.91
Good value but parking charges were a downside.
Food and Beverage
7.46
Mixed sentiments about breakfast quality and variety.
Overall Experience
7.93
Mostly positive experiences with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:43

Property Description

Modern Hotel with Convenient Location

City Views and Walk In Power Showers

Experience stunning city views from every room and relax in the luxury of walk-in power showers.

Convenient Amenities and Nearby Attractions

Enjoy free WiFi, onsite parking, and easy access to the city center. Explore the Scottish National Gallery of Modern Art just 1.6 km away.

Dining and Entertainment Options

Indulge in delicious meals from the snack menu, unwind at the bar/lounge, and catch your favorite shows on the large-screen TV.

Book now to experience the perfect blend of comfort and convenience at our modern hotel.

Important information:

Please note that guests are required to specify the total number of guests staying at the property when booking the Double Room with Two Double Beds, including children, to ensure the correct number of beds are provided.

Please note that pets will incur an additional charge of GBP 30 per stay, per pet. In case of any additional pets, please notify the property prior to arrival.

Please note that guests may be assigned a different room type and bed configurations for the standard twin or double room.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 8494 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 7.93
H
Hrishikesh2805 solo_traveller in
5
Pros:

The stay was comfortable and the food at the restaurant was really good

Cons:

The rooms were too small for the price that we paid. It was becoming difficult to open our bags since there was hardly any room between the beds and the wall

2026-05-09 via Nuitee
A
Anna extended_group pl
9
Pros:

Świetne połączenie z centrum. Pod hotelem przystanek autobusowy z którego co chwilę odjeżdża autobus do centrum.

2026-05-09 via Nuitee
S
Serge couple fr
7
Plutôt bien à condition de savoir s’adapter…..
Pros:

Le dévouement du personnel ! Toujours prêt à arranger le Client !

Cons:

Aucun placard pour ranger ses affaires ! Pas de chaise dans la chambre ! Pas de balai-WC dans les WC! Pas de table disponible à 8H du matin pour le petit déjeuner !…..

2026-05-09 via Nuitee
M
marie couple ie
10
A short stay with Ubers!
Pros:

Friendly staff

Cons:

Distance from town

2026-05-08 via Nuitee
H
Hermann solo_traveller fr
9
2026-05-08 via Nuitee
P
paul family_with_children au
1
Front reception told me it was ok to use loading bay, but parking ticket was issued. Slow check in.
Pros:

Meals were very good, location was great

Cons:

Staff were very slow in checking us in and told me it was ok to park in the loading zone, however I received a parking ticket from the parking provider after being there for 20 mins (again whilst the service from the hotel staff were slow). They specifically told me I would be ok and no need to move the car whilst we waited for them.

2026-05-08 via Nuitee
B
Baudouin couple be
7
Pros:

Bon petit déjeuner, bonne situation de l'hôtel avec bus pour centre ville.

Cons:

Chambre pas tout à fait impeccable: fauteuil taché,...

2026-05-08 via Nuitee
J
Jean extended_group gb
9
For a short trip it was suitable but any longer would have preferred a more central location
Pros:

Room very good layout and spacey very comfortable beds view from the rooms were excellent

Cons:

Hotel location a bit to far from city centre

2026-05-08 via Nuitee
C
Chiara couple it
8
Pros:

Staff molto disponibile e gentile

Cons:

La moquette

2026-05-08 via Nuitee
A
Adriana couple ro
9
Confortabil si plăcut
Pros:

Personal amabil, curățenie, micul dejun ok

2026-05-08 via Nuitee
M
Maryam couple my
10
2026-05-08 via Nuitee
B
Beatrix couple de
8
Gutes Hotel für einen Städtetrip
Pros:

Gute Lage mit guter Anbindung in die Innenstadt.
Es war sauber, das Frühstück gut und das Zimmer groß.

Cons:

Es gibt nur USB A-Ladebuchsen, kein USB C.

2026-05-08 via Nuitee
A
Amelie couple fr
8
2026-05-07 via Nuitee
또또 solo_traveller kr
10
Pros:

Nice.

Cons:

Main twon is a little bit far from here. But thers is a bus station infront of hotel. So no problem to us.

2026-05-07 via Nuitee
S
Stuart extended_group gb
9
2026-05-07 via Nuitee
R
Ramazan solo_traveller nl
7
Rooms outdated
Pros:

Personeel

Cons:

Kamers verouderd

2026-05-07 via Nuitee
M
Marko Bertoncelj couple si
7
Cons:

Room 005 terrible noise comming from the inner wall (generator?), when we changed room it was ok.

2026-05-07 via Nuitee
T
tony solo_traveller fr
8
Pros:

Transport en commun juste en bas de l'hôtel

2026-05-07 via Nuitee
A
Andreas solo_traveller at
7
2026-05-07 via Nuitee
N
Najib solo_traveller nl
10
2026-05-06 via Nuitee