Holiday Inn Express Edinburgh City West by IHG

Hotels
•
Holiday Inn Express
8 (8017 reviews)
107 Queensferry Rd. , Edinburgh , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Convenient location near bus service
Cons:
Uncomfortable sofa beds
Poor breakfast variety and some cleanliness issues

Categories

Cleanliness
7.96
Generally clean but some complaints about stained carpets and uncleaned rooms.
Service
8.93
Consistently positive feedback on staff being helpful and friendly.
Location
8.47
Convenient location with easy bus access to city centre.
Room Quality
7.42
Rooms had some comfort issues like uncomfortable sofa beds.
Amenities
7.95
Standard facilities with some improvements needed in variety.
Value for Money
7.91
Good value but parking charges were a downside.
Food and Beverage
7.46
Mixed sentiments about breakfast quality and variety.
Overall Experience
7.93
Mostly positive experiences with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:43

Property Description

Modern Hotel with Convenient Location

City Views and Walk In Power Showers

Experience stunning city views from every room and relax in the luxury of walk-in power showers.

Convenient Amenities and Nearby Attractions

Enjoy free WiFi, onsite parking, and easy access to the city center. Explore the Scottish National Gallery of Modern Art just 1.6 km away.

Dining and Entertainment Options

Indulge in delicious meals from the snack menu, unwind at the bar/lounge, and catch your favorite shows on the large-screen TV.

Book now to experience the perfect blend of comfort and convenience at our modern hotel.

Important information:

Please note that guests are required to specify the total number of guests staying at the property when booking the Double Room with Two Double Beds, including children, to ensure the correct number of beds are provided.

Please note that pets will incur an additional charge of GBP 30 per stay, per pet. In case of any additional pets, please notify the property prior to arrival.

Please note that guests may be assigned a different room type and bed configurations for the standard twin or double room.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 8017 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 7.93
S
Stella • couple • dk
8
2026-02-14 • via Nuitee
W
Wilkins • family_with_children • gb
10
2026-02-14 • via Nuitee
M
Mykhailo • couple • ai
10
2026-02-14 • via Nuitee
R
Raja Husnaan • couple • gb
10
Excellent customer service with complimentary breakfast
Pros:

Great location with excellent customer service,
Pay for parking at hotel reception so you can get 50% discount, also get complimentary breakfast.

Cons:

Complimentary breakfast

2026-02-14 • via Nuitee
Ágata • family_with_children • gb
10
2026-02-14 • via Nuitee
J
José • family_with_children • pt
9
Pros:

Great staff. Nice breakfast.
Comfortable room and everything very clean.
Good food at the bar.
Amazing location, super easy to pop on the bus to the city centre.

Cons:

Large pillow.

2026-02-13 • via Nuitee
M
Magdalena • family_with_children • pl
10
Pros:

Czysty, miła obsługa

Cons:

Nic

2026-02-12 • via Nuitee
W
Wioletta • extended_group • pl
9
Było całkiem spoczko
Pros:

śniadanie co dziennie takie samo, ale zawsze można się najeść. okolica fajna. kawałek jest do centrum ale my specjalnie wynajęliśmy ten hotel aby się przejść, cicho i spokojnie

2026-02-12 • via Nuitee
A
antonio • family_with_children • it
9
2026-02-12 • via Nuitee
P
Piotr • family_with_children • gb
10
2026-02-12 • via Nuitee
M
María Consuelo • couple • cl
10
Pros:

What I liked most was the staff; they were always very friendly and willing to help us with anything we needed. The breakfasts were substantial and good, and the room was very comfortable. There is a bus that commutes to the city center.

2026-02-12 • via Nuitee
S
Suresh • family_with_children • gb
10
2026-02-12 • via Nuitee
C
chris • family_with_children • ie
8
2026-02-12 • via Nuitee
R
Raisa • family_with_children • gb
10
2026-02-12 • via Nuitee
S
Stella • family_with_children • gb
9
My stay was good.
Pros:

Everything especially the breakfast

Cons:

They didnt give us drinking water

2026-02-12 • via Nuitee
R
Russell • family_with_children • gb
7
Cons:

Food bar prices very dear, carpret in room was absolutley disgusting and room smelled horrible

2026-02-11 • via Nuitee
M
Mitrovic • family_with_children • gb
9
Excellent
Pros:

Staff is helpful and friendly .Hotel is clean and comfortable. Breakfast is excellent.

Cons:

Hotel is on the hill. Difficult to climb.

2026-02-11 • via Nuitee
S
Sahima • solo_traveller • ae
6
Pleasant and somewhat worth the money, but not the best
Pros:

The staff were polite and welcoming, the location wasn’t really far off the city centre, an Uber was also affordable from the hotel to the city centre

Cons:

The rooms were quite tight, no chair or a table to sit and work. The flooring in the room and entire hotel needs a remake, it’s gotten darker and visibly dirty. No, room tissues, nor at least first day complementary water provided as many hotels do, no disposal slippers especially with a dirty floor as such

2026-02-11 • via Nuitee
M
mustafa • family_with_children • de
7
good
Pros:

Coffe and Tea was good, variety of breakfast was poor although there were things to eat.

Cons:

Double bed room size was too small.

2026-02-11 • via Nuitee
A
Anna • couple • cz
10
Určitě doporučuji ubytování! Pokud se vrátíme tak určitě sem!
Pros:

Moc milý personál, přijeli jsme z letiště v 10 hodin, a check-in byl od 15hod, i přesto nás ubytovali, takže za to moc děkujeme!
Personál jak na recepci, tak na snídaních velice ochotný a milý!
Bylo čisto, postele měkké a pohodlné, jen táhne od okna trochu.
Do centra to je 35 minut chůzí

2026-02-10 • via Nuitee