Holiday Inn Express Edinburgh City West by IHG

Hotels
Holiday Inn Express
8 (8017 reviews)
107 Queensferry Rd. , Edinburgh , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Convenient location near bus service
Cons:
Uncomfortable sofa beds
Poor breakfast variety and some cleanliness issues

Categories

Cleanliness
7.96
Generally clean but some complaints about stained carpets and uncleaned rooms.
Service
8.93
Consistently positive feedback on staff being helpful and friendly.
Location
8.47
Convenient location with easy bus access to city centre.
Room Quality
7.42
Rooms had some comfort issues like uncomfortable sofa beds.
Amenities
7.95
Standard facilities with some improvements needed in variety.
Value for Money
7.91
Good value but parking charges were a downside.
Food and Beverage
7.46
Mixed sentiments about breakfast quality and variety.
Overall Experience
7.93
Mostly positive experiences with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:43

Property Description

Modern Hotel with Convenient Location

City Views and Walk In Power Showers

Experience stunning city views from every room and relax in the luxury of walk-in power showers.

Convenient Amenities and Nearby Attractions

Enjoy free WiFi, onsite parking, and easy access to the city center. Explore the Scottish National Gallery of Modern Art just 1.6 km away.

Dining and Entertainment Options

Indulge in delicious meals from the snack menu, unwind at the bar/lounge, and catch your favorite shows on the large-screen TV.

Book now to experience the perfect blend of comfort and convenience at our modern hotel.

Important information:

Please note that guests are required to specify the total number of guests staying at the property when booking the Double Room with Two Double Beds, including children, to ensure the correct number of beds are provided.

Please note that pets will incur an additional charge of GBP 30 per stay, per pet. In case of any additional pets, please notify the property prior to arrival.

Please note that guests may be assigned a different room type and bed configurations for the standard twin or double room.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 8017 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 7.93
2
2befcf70aa3d72d9f99375e3862bf5da solo_traveller gb
6
2026-04-18 via Nuitee
B
b420372afb1171595c87d9ee9f274aee family_with_children de
4
Pros:

- freundliches Personal,
- viele Parkplätze (aber kostenpflichtig),
- sehr gute Kaffeeauswahl (Frühstück)

Cons:

- zu kaltes Zimmer, da Fenster zugig,
- die zum Heizen notwendige Klimaanlage ist sehr laut, stört die Nachtruhe extrem,
- nur kleines, ungesundes Frühstücksbuffet, aber wer einfaches Full English Breakfast oder Standard-Müsli liebt, wird glücklich

2026-04-18 via Nuitee
F
f9adabfc2c67737168139024e99e1b19 solo_traveller es
10
2026-04-18 via Nuitee
9
9534853a004e71eb216089e2b65b3dea solo_traveller si
10
Pros:

I was happy with my stay in Holiday Inn Hotel. Location is very convenient if you travel with or without car. It is very easy to reach city center with bus nr. 43 or 47. Room was comfortable and spacious. View over the city was very nice. Breakfast had enough options.

Cons:

In my opinion, prices in hotel bar were too high, all other things were okay.

2026-04-18 via Nuitee
2
27cbe87ac55270cceb63ec4efad8f9dd family_with_children gb
8
2026-04-18 via Nuitee
8
877d966e9e7a71827a2dcc28587cfea9 couple gb
9
2026-04-18 via Nuitee
6
6678de7bc1f5707c40399d4fed0d5127 couple au
5
Most uncomfortable pillows could not contact reception phone rang out
Pros:

Average

Cons:

Not much variety just spent time in Thailand and that was 💯 better

2026-04-17 via Nuitee
2
2152adcebbf9739c5bfff9c466d2433b solo_traveller fi
9
2026-04-16 via Nuitee
0
0acd88ce9886725022a5117cbce5da1e family_with_children gb
5
2026-04-16 via Nuitee
4
41737953ab6d71636fce4930c86bc7dd couple pt
8
Overall, the hotel provides a cozy atmosphere and scenic vistas that make for a highly relaxing stay. These highlights a
Pros:

The room offered an incredibly comfortable stay and remained impeccably cleaned throughout the entire visit. Large windows provided a truly great view of the surrounding landscape while the pleasant decoration created a warm and inviting atmosphere.

Cons:

The front desk experience would have been improved if the clerk had asked for permission before making a copy of my passport. Although this practice may not be a legal violation in many jurisdictions, a quick verbal heads-up would have been much appreciated for peace of mind. Additionally, the breakfast service was somewhat limited and could have benefited from a wider variety of bread, ham, and cheese options.

2026-04-16 via Nuitee
1
1672e1105da670791285e2121c179625 couple nl
9
Pros:

Prima kamer en mooie badkamer

2026-04-16 via Nuitee
A
a1abbbb9a1ef71f65ca53fbd3927102b solo_traveller pt
8
2026-04-16 via Nuitee
D
d5aaa8c2c83873770aa5e68a0ec8e362 solo_traveller gb
9
Great for a 1 night business trip
Pros:

The room was very clean and comfortable. Hotel is in a good location. Staff were friendly and efficient. Breakfast was great.

Cons:

Nothing

2026-04-15 via Nuitee
3
37c8eb0e514a713ff15d44b901b3a385 solo_traveller ad
8
2026-04-15 via Nuitee
C
cbe464c898da71c69f7d75a9cb0887ad couple be
8
Lieu reposant, avec un buffet magnifique… près du centre-ville
Pros:

- Le confort des lits,
- Le buffet petit déjeuner,
- Bouilloire électrique, tasse et café dans la chambre,
- Propreté général,
- La vue sur la ville,
- La station de bus.

Cons:

- Quand on a bu le café dans la chambre, on change les tasses mais on ne remets pas de café. Donc on a pas su profiter les autres jour d’une tasse. Malgré la demande à l’accueil.
- Il y a un mot et la procédure pour économiser les serviettes (je trouve cela génial) mais tous les jours on change la totalité de ceux-ci.

2026-04-15 via Nuitee
6
6134886e1607708a89a8ae5dc9405f64 family_with_children be
8
Een basic maar proper hotel met vriendelijk personeel
Pros:

Vriendelijk personeel

Cons:

Hoofdkussens minder van kwaliteit, matras was redelijk en ontbijt zeer basic .
Geen verse eieren , geen charcuterie.
Was wel mee in de prijs inbegrepen.

2026-04-15 via Nuitee
D
d14d732ea2fb72c7122902e5664438ed family_with_children fr
9
Très bon choix
Pros:

Le rapport qualité-prix

Cons:

La situation un peu perdue et le manque de volet même si c'est très souvent le cas au Royaume Uni

2026-04-15 via Nuitee
2
26c3bf9e271072627e2af2825b50d563 family_with_children gb
10
The breakfast was perfect but the staff in breakfast area who took the dishes away and clean she was in hurry we was eat
Pros:

Very clean and quiet

Cons:

The breakfast was perfect but the staff in breakfast area who took the dishes away and clean she was in hurry we was eating the took our plate from our table that we was still sitting and eating and walking so many time past and look at us if we finished so we was uncomfortable and we couldn’t finish our breakfast we was stress

2026-04-15 via Nuitee
A
adb2c6f7d48e70aa4c482eb09f60eb7c family_with_children gb
7
Good but too far out for us
Pros:

Staff very friendly, room view was amazing, free breakfast was good, bar area nice, play park for kids

Cons:

It was too far from centre, spent a lot of money on ubers, because breakfast was free it was so busy and had to queue and wait for tables

2026-04-15 via Nuitee
B
b96d1793c11c728fbee0272a037daeb5 solo_traveller sk
8
Pros:

Dobrá lokalita a dobré raňajky.

Cons:

Izba bez mini baru a čistota izby.

2026-04-15 via Nuitee