Holiday Inn Birmingham-Airport by IHG

Hotels
•
IHG
7.8 (1760 reviews)
5000 Richard Arrington Jr Blvd N, Birmingham, Alabama, 35212 , Birmingham , US
1-205-909-1999

listing image 1
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Facilities

Meeting rooms
Arcade/game room
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Outdoor pool - seasonal
Free airport transportation
See all facilities

Review Highlights

Pros:
Convenient to airport
Good staff
Cons:
Cleanliness issues
Expensive breakfast

Categories

Cleanliness
7.55
Some reviews mentioned cleanliness positively, but others indicated the need for minor cleaning.
Service
9.05
Overall positive mentions of staff and service, with some negative experiences.
Location
7.55
Convenient to the airport, but referenced as being in a less desirable area.
Room Quality
8.05
Mixed feedback on room quality, with mentions of the need for upgrades.
Amenities
7.05
Amenities mentioned were either basic or in need of improvement.
Value for Money
7.55
Some reviews indicated it was overpriced for the quality and services.
Food and Beverage
6.55
Breakfast was noted as too expensive and not complimentary.
Overall Experience
9.05
General enjoyment mentioned in several reviews despite the issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:29

Property Description

Experience the perfect blend of comfort and convenience at Holiday Inn Birmingham-Airport by IHG, your ideal retreat just minutes from the vibrant attractions of Birmingham.

Recreation at Your Fingertips
Stay active with our state-of-the-art 24-hour fitness center and unwind by the seasonal outdoor pool, perfect for soaking up the sun.

Delicious Dining Options
Savor delightful meals at our Steel City Bar and Grill, and enjoy refreshing beverages from our inviting bar/lounge. Don’t forget to indulge in our buffet breakfast.

Versatile Event Spaces
Planning a business meeting or social gathering? Our hotel boasts 2904 square feet of flexible conference space, equipped with modern amenities to ensure your event is a success.

Book your unforgettable stay today and experience Birmingham like never before!

Important information:

  • The seasonal pool will be open from May 02 to September 29.
  • Pool access available from 10:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1760 reviews
Cleanliness: 7.55
Service: 9.05
Location: 7.55
Room Quality: 8.05
Amenities: 7.05
Value for Money: 7.55
Food and Beverage: 6.55
Overall Experience: 9.05
L
Lee • couple • us
7
2026-06-13 • via Nuitee
A
Adventure285244 • Family
4
Rude Old Breakfast lady, Mildew Smell, sketchy area
Pros:

I stayed last night as we were traveling from Indianapolis to Florida for vacation. Several things about this place if you’re a family traveling to this literal cesspool.

1) there is an overwhelming odor of sewer or mildew or something.
2) I am aware all hotels are different even if they’re of the same chain. I travel OFTEN for work and stay at either IHG’s or Hiltons. The only reason I stay at IHG outside of the price break for my job is they usually have decent free breakfast. This stay, they apparently do not provide free breakfast. However, not knowing that given the countless IHG’s I’ve stayed at had the old black crow how works there “yall gonna eat I’m gonna need your voucher” okay we’re somewhere south and maybe that’s how she talks. My response of oh it’s not free with the stay? “Haha yeah right, if you don’t have a voucher you need to go buy one.” Listen we stopped here at night and thank god because we’re right in a sketchy area across from what I think is a dilapidated law office and a gas station with only the best folks you could imagine running around like varmants in the night. Unprofessional, off putting and rude.
3) terrible pillows
4)sticky feeling carpets, we all slept fully clothed

The good!
1) last night June 11th the clerk at the desk was very polite and welcoming
2) good air conditioning
3) bar area seems well put together

2026-06-12 • via Tripadvisor
M
melanierH39YC • Family
10
Excellent customer service
Pros:

Stephania and Tanae at the front desk gave the absolute best customer service. Call this number for front desk to make reservation.
+1 205-909-1999. If not, any other number is a scam. They were so friendly. I appreciate the efforts made by Tanae to call out a scammer from number I received when trying to book our room from a website. The room with king size bed was nice and clean. Bar staff was friendly.

2026-06-10 • via Tripadvisor
A
Ansje • couple • us
1
Terrible and has put me off hotels for good.
Pros:

nothing

Cons:

We had to walk to the hotel at night because the transportation service was unreliable and misleading.
It is also not the closest to the airport. We past the Ramada on the way there at night. On foot. My husband has bone cancer and I have asthma.

And if that wasn’t enough when we got there my room had mold. An actual health hazard and I have yet to get a refund or compensation for the health concerns of my room.

2026-06-06 • via Nuitee
E
Erica • solo_traveller • us
3
Pros:

The customer service was impeccable!! The staff was super friendly, professional and extremely resourceful.

Cons:

There was an odor in the room. Smelled sour or of mildew.

2026-06-06 • via Nuitee
R
Rachel • couple • gb
5
Not one to write about but practical.
Pros:

Neat airport

Cons:

Air conditioner did not work and we tried two different rooms. The carpets were old and a bit scary.

2026-06-04 • via Nuitee
W
Watkins • solo_traveller • us
10
Good.
Pros:

Staff and friendly environment. Regularly stay at this location.

Cons:

My dislike is military/veteran unfriendly - Thanks for your service is fake, should offer a military and veteran discount. Usually stay at location during a game weekend (last weekend of October). The rate is outrages. Howard Watkins, hwatk1911@hotmail.com.

2026-06-03 • via Nuitee
J
jessv689 • Family
8
Very convenient
Pros:

The room was clean and comfortable. The staff was helpful and friendly. The airport shuttle was prompt leaving the hotel and came within minutes of calling to be picked up.

2026-05-26 • via Tripadvisor
S
Stephen • extended_group • us
5
Might find a new place next year
Pros:

We have stayed here for the last 3 years same time every year. We stay here because of the bar restaurant and they closed at 9:00. This is a big sports weekend and would not have scheduled like we did if we would have known the bar would have been closed. Undrr new management it hasn’t been that way in the past

Cons:

The hotel is fine even good

2026-05-26 • via Nuitee
J
Jenniferj • couple • us
7
2026-05-25 • via Nuitee
D
Derek • solo_traveller • us
10
2026-05-24 • via Nuitee
A
Ashley • couple • us
9
A uick easy affordable getaway to attend a concert
Pros:

Location and price

Cons:

No problems really maybe better locked on the door lol it was sketchy

2026-05-11 • via Nuitee
A
Adrian • couple • us
8
Pros:

The staff was very friendly.

2026-05-10 • via Nuitee
L
Linda • extended_group • us
4
2026-05-05 • via Nuitee
T
Tonya • couple • us
6
The stay was ok but need major updating
Pros:

Proximity to downtown

Cons:

The ac units and bathrooms need renovations . No ventilation in the bathrooms . Tubs are old.

2026-05-03 • via Nuitee
L
lindabE4720WI • Family
2
Steer clear
Pros:

Steer clear of this property/hotel. The breakfast is minimal, coffee looks and tastes like brown water. All for $16?? We could not use the pool as it was full of brown/ green algae. I asked from check in till night before check out to have my room cleaned and it stay dirty. The lobby was clean, but the desk staff was not helpful. They only redeeming quality about this. Holiday Inn was Ericka that worked in the morning in the breakfast area

2026-04-26 • via Tripadvisor
B
bennett-gennaro • solo_traveller • us
1
Pros:

The check-in process though busy was handledcefficiently by Robert.
The property was conveniently located near the airport.

Cons:

The facility beyond the lobby was not clean nor well maintained. When we got to our room it was filthy...stained bedding and dead bugs on carpet. We couldn't stay, reported conditions to Robert who was understanding and promised a full refund. You do not want to see the photos.
We had to find a different place to stay, found the Hilton Garden Inn 6 miles away.

2026-04-26 • via Nuitee
A
Aubrie • couple • us
8
2026-04-25 • via Nuitee
R
Rosalind • extended_group • us
6
Pros:

Customer service was great .. front desk very helpful

Cons:

The area it’s located in.. my room refrigerator didn’t work . The microwave didn’t work and the air didn’t work room phone didn’t work .. nothing work in this room .. hotel was booked up they didn’t have any other rooms

2026-04-23 • via Nuitee
• extended_group • us
1
2026-04-22 • via Nuitee