Holiday Inn Cincinnati-Eastgate by IHG

Hotels
Holiday Inn Hotels & Resorts
8.4 (567 reviews)
4501 Eastgate Boulevard , Eastgate , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and very nice
Friendly staff
Good location
Nice amenities
Enjoyable overall experience
Cons:
Stained sheets
Dated rooms
Poor cleanliness
Issues with food quality
Noise disturbances

Categories

Cleanliness
8.23
Mixed reviews on cleanliness, with concerns about stained sheets and dirty bathrooms.
Service
9.7
Staff received praise for being friendly and providing excellent guest service.
Location
8.74
Proximity to attractions and friends mentioned positively, but some felt it was far from conveniences.
Room Quality
7.19
Concerns about outdated rooms, poor condition including items like leaky shower heads.
Amenities
8.72
Positive mention of the pool, but some amenities are lacking.
Value for Money
8.18
Several reviews indicated disappointment with the value relative to price paid.
Food and Beverage
7.73
Food quality at the hotel received mixed reviews; not meeting expectations for the price.
Overall Experience
8.7
Generally positive sentiment, noting enjoyable aspects but significant issues remain.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:04

Property Description

Convenient Location
Located next to the East Gate Mall and just a short drive from downtown Cincinnati, the Holiday Inn Cincinnati-Eastgate offers easy access to shopping, dining, and entertainment options.

Comfortable Accommodations
The guest rooms at the Cincinnati-Eastgate Holiday Inn are designed for comfort and convenience, featuring amenities such as LCD TVs, work desks, and coffee-and-tea-making facilities to ensure a pleasant stay.

Relaxing Amenities
Guests can unwind and relax at the hotel's indoor pool, enjoy a meal at the on-site restaurant, or sip on cocktails by the indoor fountain surrounded by lush greenery.

Experience the perfect blend of convenience and comfort at the Holiday Inn Cincinnati-Eastgate. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 567 reviews
Cleanliness: 8.23
Service: 9.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
A
April family_with_children us
7
Pros:

The pool

Cons:

Bed mattress needs replaced

2026-04-02 via Nuitee
W
Wilhelm family_with_children us
8
2026-04-02 via Nuitee
C
Christina family_with_children us
3
Definitely didnt get my money's worth
Pros:

Lobby

Cons:

dirty -
poop on blanket
food left in fridge by previous guest .
Multiple hair types in bathroom
Stuff on toilet
Cold breakfast that was over priced

2026-03-29 via Nuitee
M
Marsh family_with_children us
9
2026-03-23 via Nuitee
R
Robin family_with_children us
10
Pros:

It's always clean and the people are friendly

Cons:

I wish they still had the hot tub

2026-03-06 via Nuitee
Y
Youngseok family_with_children kr
7
Cons:

I was happy to stay in such a nice place for five nights.
If I had to give one piece of feedback,
It would be nice if the direction of the fan that blows warm air could be adjusted.
That's about it!

2026-03-06 via Nuitee
J
Jones solo_traveller us
10
2026-02-28 via Nuitee
C
Chad couple us
10
2026-02-22 via Nuitee
J
Jaime extended_group us
8
2026-02-09 via Nuitee
C
Carol family_with_children us
7
Pros:

The location was perfect! Nearby shopping, restaurants and my sister! The lobby is beautiful. There was a pool we used but the water was cold. We have mobility issues and found the walk to the lobby and back to our room cumbersome. The room was adequate. Everything we needed but lacking a luggage rack for easy access to our belongings. The breakfast was okay. The potatoes were too salty. Pancakes and French toast sub par. The entire staff was fabulous! From the front desk, the housekeeping staff and the restaurant staff were attentive and helpful. Location and the staff made it a desirable place to stay.

2026-01-22 via Nuitee
D
Dennis couple us
5
lacking but it worked. ill go elsewhere.
Pros:

Location.

Cons:

First room had no heat. Second room had leaky shower head and broken iron. The bathroom was in poor condition. The room was older for sure. Was expecting alot more for the price. Gym only had minor items to accommodate. Tried to like it but was left disappointed.

2026-01-20 via Nuitee
T
Thomas couple us
6
2026-01-20 via Nuitee
B
Bernie couple us
8
Pros:

Close to friends.

Cons:

Good location.

2026-01-20 via Nuitee
D
David solo_traveller us
7
2026-01-19 via Nuitee
A
Alisha family_with_children us
7
The main lobby's quality should have been an example of what to expect in the rooms.
Pros:

The breakfast was excellent. The main lobby is beautiful and the restrooms are immaculate in the main lobby.

Cons:

The rooms were very dated and looked like they could use a deep cleaning. There were stains on the bench in the room and the grout in the shower looked like it was starting to mold.

2026-01-19 via Nuitee
S
Shanara couple us
6
My stay was decent. I would book again
Pros:

The location

Cons:

Housekeepers should clean the rooms better

2026-01-19 via Nuitee
M
Michael solo_traveller us
5
2026-01-19 via Nuitee
S
Stephen couple us
7
2026-01-19 via Nuitee
A
Ariel couple us
8
My stay for 1 night
Pros:

Staff was very friendly, my room was clean, I only stayed for 1 night because we were visiting our family. But it was a nice quiet stay. Pricing is very fair.

Cons:

I believe they are working to update the place currently, just needs updating a bit.

2026-01-19 via Nuitee
M
Michael family_with_children us
2
Very disappointed in our two day stay for this trip.
Cons:

The room was hot for the two day stay and the air-conditioning was very loud and having trouble working. Some little kid pulled the fire alarm at 130am and had to get up and evacuate the room; could barely hear the fire alarm out in the hallway because of the loud air-conditioning.

2026-01-19 via Nuitee