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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Wheelchair accessible
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Outdoor furniture
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Reception hall
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Convenient Location and Nearby Attractions
The Comfort Suites Vista Ridge Mall hotel offers a prime location near major highways and the Vista Ridge Mall, with the Lewisville Convention Center just a short walk away. Guests can easily explore the area and enjoy a variety of dining options within walking distance.
Comfortable Amenities and Features
Guests can start their day with a complimentary hot breakfast, including a selection of delicious options. The hotel also provides free coffee, a pet-friendly environment, and a convenient Grab & Go bag for early risers. Business travelers will find the business center and suite amenities like a coffee maker and refrigerator ideal for their needs.
Relaxing Indoor Pool and Modern Conveniences
Unwind in the indoor pool or hot tub, stay connected with free high-speed internet, and enjoy spacious suites with thoughtful amenities like a recharge device for electronic devices. Whether for work or leisure, the Comfort Suites Vista Ridge Mall ensures a comfortable and convenient stay.
Book your stay now and experience the perfect blend of comfort and convenience at Comfort Suites Vista Ridge Mall hotel.
You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Great service. Great place. I highly recommended.
Great service. Great place. I highly recommended.
It smells bad in my room. I asked for another room, that room smells bad too. The bedding wasn't laundered well either. Standard 7/11 run hotel experience. It's no wonder the price is somewhat lower than the Holiday Inn Express across the street. Please remind me why this has 4 stars on Trip Advisor?
It was pretty and it was straight forward.
Many things were wrong with this visit - First of all I was charged an extra $10 upon arrival for housekeeping, never in my life have I had that.
Second, I was given 1 card for a three-person reservation - I later asked for more.
But the worst thing of all is there was a number of yogurts in the fridge which expired on January 1st, and the date I found them was January 9th!
I reported this to the desk receptionist, who confirmed no manager on duty, and he did not seem very apologetic, nor did he certainly did not rush to deal with the issue.
Not impressed
No no me gustó nada del hotel
no tenían variedades de desayuno
My covers had stains in them. The tub was rusted
Came here only because the company i work for got us this pos hotel, the service is horrible all the towels are stained really bad, rooms are hot as hell, told them if they can check the a/c they never did. And the breakfast is terrible, im surprised they didnt mess up the cereal because litteraly everything served their the taste was off, the dryer doesnt work, i told them when i first got here and a week later its still the same. Its just over all a do not come to hotel unless its for a uknown reason you pick this hotel out of 3-4 hotels around here
The person that checked me in was extremely rude and it felt like I was wasting his time. The room smelled musty, the air conditioner quit working and started leaking water into the floor causing the musty smell. They switched us rooms and the new room smelled like cigarettes. We decided to leave and stay elsewhere.
I recently stayed at this property good staff, Anthony helped me get a room here with good price. Breakfast was excellent and rooms were pretty awesome.
It was okay!
Good place and rooms are good and I love the lemonade in the lobby. Anthony & Ace was friendly. Breakfast has plenty of options. I love this place.
I stayed at comfort suites this week it was a good stay and great breakfast. Anthony was so helpful and kind person. I recommend this place.
Noise and dirty bathroom
I stayed at this hotel for My business purpose, i had a good experience , breakfast was so good, rooms are spacious and i recomend this hotel.
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