DoubleTree by Hilton Hot Springs

Hotels
•
Doubletree by Hilton
9 (922 reviews)
4813 Central Avenue , Hot Springs , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Clean and nice ambiance
Cons:
Cleanliness issues
Overpriced food and beverage
Miscommunication about amenities

Categories

Cleanliness
8.19
Issues with room quality and cleanliness mentioned in reviews.
Service
9.99
Staff were very attentive and accommodating.
Location
10
Great location close to everything, appreciated by multiple guests.
Room Quality
8.65
Some rooms not as advertised and issues with cleanliness mentioned.
Amenities
9.18
Standard amenities offered but some issues with breakfast.
Value for Money
8.64
Concerns about additional fees and overall pricing.
Food and Beverage
7.69
Complaints about lack of complimentary coffee and overpriced food.
Overall Experience
9.68
Positive experiences noted, but several significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:20

Property Description

Lake Hamilton Views and Outdoor Pool:
Experience breathtaking views of Lake Hamilton right from the comfort of your hotel room. Take a refreshing dip in the outdoor pool while soaking in the scenic surroundings.

On-Site Dining and Recreation Facilities:
Indulge in delicious meals at Classics Restaurant and Sports Bar, conveniently located within the hotel. Unwind and have fun at the volleyball court, playground, and picnic area available for guests.

Convenient Amenities and Nearby Attractions:
Enjoy the convenience of in-room microwaves, refrigerators, and coffee makers. Explore nearby attractions such as Hot Springs National Park, Hot Springs Golf & Country Club, and the Museum of Contemporary Art.

Book now and experience a perfect blend of relaxation and entertainment at DoubleTree by Hilton Hot Springs on the Lake Hot Springs!

Important information:

Boat slips are available for rental at the front desk for an additional nightly fee.

The hotel is pet-friendly however there will be a non-fundable pet fee of $125 per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 922 reviews
Cleanliness: 8.19
Service: 9.99
Location: 10
Room Quality: 8.65
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 9.68
C
Chelsea • couple • us
10
2026-07-17 • via Nuitee
R
Ron • family_with_children • us
5
2026-07-17 • via Nuitee
T
Thomas • solo_traveller • us
5
Pros:

Location and cleanliness

Cons:

Food was way over priced, beds were not comfortable.

2026-07-13 • via Nuitee
H
Heather • family_with_children • gb
8
Not the best but the pool was lovely when open
Pros:

Pool (when open)

Cons:

Staff not as friendly as other hotels, breakfast was completely wrong no idea what was gluten free for us and then wrong orders received… pool was lovely but closed off by 11am due to issue with drain… A/C was so noisy for sleeping and when it was on it blow cold air directly at one bed… beds not very comfortable and the quilt looked dirty

2026-07-12 • via Nuitee
S
Sherrod • couple • us
7
It was good breakfast was okay but the prices were too high but the service was good.
Pros:

The pool

Cons:

A few items wasn’t working properly

2026-07-11 • via Nuitee
D
Deborah • solo_traveller • us
8
Mistepresentation
Pros:

Bathroom

Cons:

40.00 incidentals per night that I had to request the refund back.

2026-07-10 • via Nuitee
S
Sherry • solo_traveller • us
10
Pros:

To start the staff was amazing and the rooms so clean .

2026-07-03 • via Nuitee
J
JessJoslin • solo_traveller • us
7
Pros:

The room was clean, the view was nice.

Cons:

The receptionist checking in was not friendly and was left alone for a busy afternoon.
The pool was dirty, green and slimy on the sides.

2026-06-30 • via Nuitee
H
Hannah • couple • us
10
Everything was perfect. Rooms were very clean. The views were awesome too
Pros:

Location

2026-06-29 • via Nuitee
E
Emily • couple • us
10
2026-06-27 • via Nuitee
C
Chelsea • family_with_children • us
9
2026-06-20 • via Nuitee
M
Mark • couple • us
10
2026-06-18 • via Nuitee
P
Pauletta • solo_traveller • us
10
2026-06-17 • via Nuitee
J
Johnson • solo_traveller • us
10
2026-06-17 • via Nuitee
T
Tommy • couple • us
8
Very nice and updated rooms good location too for food and fun.
Pros:

Nice clean rooms, good location, on the water with boat ramp, free delicious cookies

Cons:

Pool area and pool not the best if has 4 kids in it not enjoyable to small.

2026-06-17 • via Nuitee
L
Lisa • couple • us
7
2026-06-17 • via Nuitee
H
Hawkins • solo_traveller • us
10
2026-06-15 • via Nuitee
C
Cory • family_with_children • us
10
2026-06-15 • via Nuitee
A
Anderson • family_with_children • us
10
2026-06-15 • via Nuitee
J
Jeannie • couple • us
9
2026-06-11 • via Nuitee