DoubleTree by Hilton Hot Springs

Hotels
•
Doubletree by Hilton
9 (865 reviews)
4813 Central Avenue , Hot Springs , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Clean and nice ambiance
Cons:
Cleanliness issues
Overpriced food and beverage
Miscommunication about amenities

Categories

Cleanliness
8.19
Issues with room quality and cleanliness mentioned in reviews.
Service
9.99
Staff were very attentive and accommodating.
Location
10
Great location close to everything, appreciated by multiple guests.
Room Quality
8.65
Some rooms not as advertised and issues with cleanliness mentioned.
Amenities
9.18
Standard amenities offered but some issues with breakfast.
Value for Money
8.64
Concerns about additional fees and overall pricing.
Food and Beverage
7.69
Complaints about lack of complimentary coffee and overpriced food.
Overall Experience
9.68
Positive experiences noted, but several significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:20

Property Description

Lake Hamilton Views and Outdoor Pool:
Experience breathtaking views of Lake Hamilton right from the comfort of your hotel room. Take a refreshing dip in the outdoor pool while soaking in the scenic surroundings.

On-Site Dining and Recreation Facilities:
Indulge in delicious meals at Classics Restaurant and Sports Bar, conveniently located within the hotel. Unwind and have fun at the volleyball court, playground, and picnic area available for guests.

Convenient Amenities and Nearby Attractions:
Enjoy the convenience of in-room microwaves, refrigerators, and coffee makers. Explore nearby attractions such as Hot Springs National Park, Hot Springs Golf & Country Club, and the Museum of Contemporary Art.

Book now and experience a perfect blend of relaxation and entertainment at DoubleTree by Hilton Hot Springs on the Lake Hot Springs!

Important information:

Boat slips are available for rental at the front desk for an additional nightly fee.

The hotel is pet-friendly however there will be a non-fundable pet fee of $125 per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Oct 27, 2025 until Fri, May 15, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 865 reviews
Cleanliness: 8.19
Service: 9.99
Location: 10
Room Quality: 8.65
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 9.68
M
Mary • couple • us
10
2026-01-29 • via Nuitee
C
christian • couple • fr
9
Excellente séjour dans un hôtel où le personnel est dynamique et à votre écoute
Pros:

L'hôtel est très bien situé et facilement accessible. Le service petit-déjeuner est conforme au standard.

2026-01-26 • via Nuitee
A
Autumn Cameron • couple • us
10
2026-01-22 • via Nuitee
E
ELIZABETH • couple • us
10
2026-01-20 • via Nuitee
C
Cathy • couple • us
10
2026-01-20 • via Nuitee
B
Behnam • family_with_children • us
7
The view was awesome.
Pros:

Location was good and nice.

Cons:

Two queen bed for three guest is very small no enough chair to sit you have to sit on the bed. Sheets and pillowcases had stains on it. When room service made the beds l don’t know why a lots of hair were on sheets. When they supposed to change the sheet every day.

2026-01-20 • via Nuitee
J
Joshua • family_with_children • us
8
Cons:

Some of the staff at the front desk seemed overwhelmed due to the amount of customers at times and were very rude. My opinion is they needed more help.

2026-01-19 • via Nuitee
D
Demetrius • couple • us
10
2026-01-19 • via Nuitee
M
Michelle • couple • us
10
Perfect place to stay! Loved the sitting area by the lake.
Pros:

Beautiful and clean!!

Cons:

We liked everything!!

2026-01-19 • via Nuitee
C
Connie • couple • us
10
Comfortable, clean and enjoyous
Pros:

The property sat right beside a waterfront. They had a beautiful seating area but the water. It was very pleasant. Everything was very clean and new. The staff was awesome and welcoming. 10 out of 10

2026-01-19 • via Nuitee
G
Gabe • couple • us
9
Overall I felt very at peace here. Very welcoming and cozy ambiance, friendly staff, and a refreshing outdoor atmosphere
Pros:

Love the outside yard area, so nice and cozy. Very refreshing and relaxing. I also like the commute frm other food spots and entertainment places. Everything not too far. And the view of Lake Hamilton was unforgettable.

Cons:

The only thing i didnt like for real was lack of vending machines for convenient & not over priced snacks.

2026-01-19 • via Nuitee
I
Isaiah • family_with_children • us
10
Amazing location, amazing staff. The Hotel was clean and beautiful.
Pros:

Everything

Cons:

Nothing

2026-01-17 • via Nuitee
B
Braiden • solo_traveller • us
8
Cons:

propane fumes from restaurant opening. couldn’t sit on balcony it was stinky

2026-01-02 • via Nuitee
C
Curtis • couple • us
1
Cons:

Didn't like the fact that I booked my room a week in advanced and paid only to be told when I went to check in that there was a $500 cash deposit that was refundable. Had I known that at the time of booking I wouldn't have booked there.

2026-01-02 • via Nuitee
J
Jordan • couple • us
10
2025-12-31 • via Nuitee
T
Tony • solo_traveller • us
9
2025-12-26 • via Nuitee
L
Laura • couple • us
10
Pros:

The staff were very attentive and quick to accommodate any of my requests.

Cons:

The fitness center in my room. It made that side of the room dark because of the lack of lights.

2025-12-25 • via Nuitee
G
Gary • solo_traveller • us
8
2025-12-24 • via Nuitee
J
Jennifer • extended_group • us
9
Pricey but clean and close to everything.
Pros:

The location was close to everything. The breakfast was not included so we ate out for breakfast.

2025-12-22 • via Nuitee
D
Deshel • couple • us
8
Peaceful and Serene
Pros:

Beautiful

Cons:

Nothing

2025-12-20 • via Nuitee