DoubleTree by Hilton Hot Springs

Hotels
Doubletree by Hilton
9 (949 reviews)
4813 Central Avenue , Hot Springs , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Clean and nice ambiance
Cons:
Cleanliness issues
Overpriced food and beverage
Miscommunication about amenities

Categories

Cleanliness
8.19
Issues with room quality and cleanliness mentioned in reviews.
Service
9.99
Staff were very attentive and accommodating.
Location
10
Great location close to everything, appreciated by multiple guests.
Room Quality
8.65
Some rooms not as advertised and issues with cleanliness mentioned.
Amenities
9.18
Standard amenities offered but some issues with breakfast.
Value for Money
8.64
Concerns about additional fees and overall pricing.
Food and Beverage
7.69
Complaints about lack of complimentary coffee and overpriced food.
Overall Experience
9.68
Positive experiences noted, but several significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:20

Property Description

Lake Hamilton Views and Outdoor Pool:
Experience breathtaking views of Lake Hamilton right from the comfort of your hotel room. Take a refreshing dip in the outdoor pool while soaking in the scenic surroundings.

On-Site Dining and Recreation Facilities:
Indulge in delicious meals at Classics Restaurant and Sports Bar, conveniently located within the hotel. Unwind and have fun at the volleyball court, playground, and picnic area available for guests.

Convenient Amenities and Nearby Attractions:
Enjoy the convenience of in-room microwaves, refrigerators, and coffee makers. Explore nearby attractions such as Hot Springs National Park, Hot Springs Golf & Country Club, and the Museum of Contemporary Art.

Book now and experience a perfect blend of relaxation and entertainment at DoubleTree by Hilton Hot Springs on the Lake Hot Springs!

Important information:

Boat slips are available for rental at the front desk for an additional nightly fee.

The hotel is pet-friendly however there will be a non-fundable pet fee of $125 per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Oct 20, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOT

Location

Guest Reviews

9
Based on 949 reviews
Cleanliness: 8.19
Service: 9.99
Location: 10
Room Quality: 8.65
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 9.68
M
Mark extended_group us
4
Never again!
Pros:

Ok

Cons:

Or a/c stopped and started smelling like a fire. Front desk response was our maintenance man is gone. 😳 but said all booked up. I insisted on another room. Gave me one with work out equip. Lol then charged me $6 for the two waters we drank after moving all our stuff down stairs and 2 trips to front desk because he killed our keys before we got all our stuff. AND to charge $150 to put our boat at dock while we paid for two rooms for one night is ridiculous!

2026-09-11 via Nuitee
A
Antonio couple us
1
It was not what I thought it was going to be for the price I paid.
Pros:

nothing

Cons:

The stay was okay other than the breakfast I paid for was unreasonable when I couldn’t get service to get breakfast. When I asked the receptionist about a refund she told me she could not due to paying for it already. When I get my finalized bill I see I was charged for all these crazy items including room water. Breakfast went up as I stayed longer which I couldn’t enjoy.

2026-09-08 via Nuitee
K
Karen couple us
8
Call the day of to confirm your room!
Pros:

The location by the lake is ideal. The amenities were awesome.

Cons:

We booked the property a month in advance and used Booking.com to message the property for a lakeside room. We never received a response so I called 2 days before and was told it was taken care of. When we arrived we were told there were no lakeside rooms available (which put a damper on our anniversary plans). The next day I spoke w/mgr who compd us dinner. Hats off to her!

2026-09-08 via Nuitee
B
Bradley couple us
8
2026-09-03 via Nuitee
A
Alejandro couple us
10
2026-09-03 via Nuitee
R
Ronisha solo_traveller us
8
Pros:

The chocolate chip cookie at check in was a special touch. Nice area, loved the pool and lounge areas.

Cons:

Next time, I want a room with a lake view and balcony. The lake is beautiful.

2026-09-02 via Nuitee
H
Henry solo_traveller us
10
2026-08-31 via Nuitee
D
Darin family_with_children au
9
2026-08-31 via Nuitee
M
Maria solo_traveller us
10
2026-08-27 via Nuitee
R
Richard solo_traveller us
10
2026-08-24 via Nuitee
T
Tammy couple us
9
2026-08-24 via Nuitee
A
Adaira extended_group us
10
Absolutely amazing!
Pros:

It was very clean, and very nice!!

Cons:

Nothing at all!

2026-08-23 via Nuitee
C
Ceclia solo_traveller us
10
2026-08-21 via Nuitee
A
Anders family_with_children us
10
Alt var godt
Pros:

Pool, senge

2026-08-18 via Nuitee
D
Demitrea solo_traveller us
10
Pros:

Quiet, clean, staff helpful

Cons:

I was confused on the elevator because wasn't told that I needed to use my hotel.key to push the button in the elevator until bystander assisted me.

2026-08-16 via Nuitee
B
Billy couple us
9
It’s was my 58 birthday 🎂 enjoyed the trip
2026-08-15 via Nuitee
O
Olivia family_with_children us
10
2026-08-10 via Nuitee
S
Sommer family_with_children us
10
Pros:

The room was a great size right on lake

Cons:

For the amount of time I was there didnt have time to find anything

2026-08-09 via Nuitee
S
Sharon family_with_children us
8
2026-08-05 via Nuitee
H
Henry Davis solo_traveller us
9
2026-08-05 via Nuitee