Washington Marriott at Metro Center

Hotels
Marriott Hotels & Resorts
9 (651 reviews)
775 12th Street Northwest , Washington , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Nice staff
Good location
Clean rooms
Cons:
Expensive amenities
No coffee in room
Limited food options

Categories

Cleanliness
9.59
Rooms are clean and well-maintained, contributing positively to the overall experience.
Service
10
Staff were described as nice and attentive, enhancing the guest experience.
Location
9.56
Excellent location near attractions and the metro, making it convenient for visitors.
Room Quality
8.6
Rooms were noted as spacious and nicely appointed, although some rooms were dated.
Amenities
8.55
Amenities present, but some were criticized for being overly expensive and lacking variety.
Value for Money
8.58
Mixed feelings on value due to high prices for certain services, mitigating overall satisfaction.
Food and Beverage
7.54
Food options were limited and expensive, causing some dissatisfaction among guests.
Overall Experience
9.59
Overall satisfaction with the stay, given the positive aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:40

Property Description

Prime Location for Easy Access
Located steps away from Metro Center Station and close to major attractions, Washington Marriott at Metro Center offers convenient access to all that D.C. has to offer.

Inspiring Event Spaces
With over 12,000 square feet of event space and a dedicated staff, our hotel is the perfect place to host memorable events and gatherings with a modern touch.

Luxurious Amenities
Enjoy stylish rooms with flat-screen TVs, plush bedding, and spa-like bathrooms. Stay active at the 24/7 fitness center or take a dip in the heated indoor pool.

Book your stay at Washington Marriott at Metro Center for a seamless blend of convenience, luxury, and modernity.

Important information:

On track to a whole new look with a total hotel transformation in progress. Noisy work daily 8am-6pm. Please pardon any disruptions on your journey.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Location

Guest Reviews

9
Based on 651 reviews
Cleanliness: 9.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 7.54
Overall Experience: 9.59
W
Walter solo_traveller us
5
Ok
Pros:

Location

Cons:

The ice maker in my floor didn’t work
The swimming pool is no really heated

2026-08-15 via Nuitee
D
Dorothea family_with_children ch
9
Super
Pros:

Komfortabel

Cons:

-

2026-08-15 via Nuitee
H
Hiroyuki solo_traveller jp
8
2026-08-13 via Nuitee
D
David family_with_children lu
10
2026-08-13 via Nuitee
M
Michele extended_group br
10
Estadia perfeita
Pros:

Localização excelente perto do Metro Centre, região muito bonita

Cons:

Gostei de tudo, tem uma Starbucks no hotel e um restaurante ótimo, com funcionários super gentis. Limpeza impecável, conforto de primeira

2026-08-11 via Nuitee
M
MARJORIE family_with_children cl
7
ESTADÍA CÓMODA, HOTEL CENTRAL A PASOS DE ATRACCIONES Y CON METRO A LA PUERTA
Pros:

No lo tenía incluido, no lo sé. Solo probé su starbucks pero el servicio es muy deficiente, personal poco agradable.

Cons:

Nada en particular, usé lo básico y funcionó

2026-08-11 via Nuitee
I
Ilene family_with_children us
9
We had a very nice stay.
Pros:

Room was nice. Starbucks was convenient.

Cons:

Hotel restaurant had slow service.

2026-08-08 via Nuitee
L
Lauren couple us
9
Great stay for a week vacation. Wish they had a discount breakfast for hotel guests at the Spotted Zebra. $25 for 2 eggs
Pros:

Right next door to the metro center stop

Cons:

Beds were a little hard and not very comfortable

2026-08-05 via Nuitee
A
Ali solo_traveller ae
4
2026-08-03 via Nuitee
S
S5417FQjuliat Family
8
Awesome
Pros:

My experience was very very good. I enjoyed it a lot. The only downside was that our keys stopped working every five minutes like they just wouldn’t workand we keep away from our phones and they just get deactivated but otherwise it was a great trip. A great day I love the rooms and the staff.

2026-07-23 via Tripadvisor
C
Crystal couple us
10
Clean and comfortable.
Pros:

The customer service team was very friendly. Customized to each room. When I would call they greeted me by name. We enjoyed breakfast and dinner room service. Each time we returned back from a long tour our room was clean.

Cons:

The gentleman that stood in the hotel greeting guest picked and choose who he greeted. We were all paying customers.

2026-07-20 via Nuitee
J
javier raúl extended_group co
9
2026-07-20 via Nuitee
R
Rowan family_with_children gb
8
2026-07-19 via Nuitee
I
Iflywfo Family
4
Overrated and sub-par quality
Pros:

I would say this hotel is mediocre at best. The M lounge is just another area to hang out in, nothing to write home about. The rooms are okay but not well kept and I was shown a change of room and I unveiled mattress stains in the pull out couch to the manager. Construction is going on next door and the ac in the rooms make odd noises when cycling through. Not impressed with the overall quality of Marriott I would say JW Marriott are the better call.

2026-07-14 via Tripadvisor
M
Miti extended_group us
9
2026-07-13 via Nuitee
G
gertrude solo_traveller us
8
2026-07-13 via Nuitee
W
W1070DKjacobf Couples Columbus, Ohio
8
Average hotel
Pros:

Location of this place is pretty solid and I enjoyed staying next to the park. People watching at its best and I always stay here when I’m in DC. Atmosphere is safe and the rooms are as expected. Beds can be on the firmer side and noise level was average for a hotel. Cleanliness is as expected of an older hotel. Starbucks is in the lobby and you can walk to solid food options.

2026-07-11 via Tripadvisor
X
X702SergioM Friends getaway Arlington, Virginia
10
Friendly Staff, Perfect Location
Pros:

Washington Marriott at Metro Center delivered exactly what I needed for a busy Fourth of July trip. The location is unbeatable, right off the Metro, walking distance to nearly everything, and surrounded by great food options. My room stayed perfectly cool even on a hot day, and it was quiet, clean, and comfortable enough that getting a solid night’s sleep was effortless.

The standout was the staff. Chelsea at the front desk was phenomenal, and honestly the whole team was incredibly welcoming. This is easily in my top three friendliest hotel staffs I’ve ever encountered. They made the stay feel smooth from start to finish.

I do have one critique: the in‑house restaurant, Spotted Zebra. The food itself wasn’t the issue, the service was slow. I waited far too long to place my order and then again for the check. If you see it even slightly busy, I’d recommend grabbing food elsewhere. It didn’t take away from the hotel experience, but it’s worth noting.

Overall, this is an excellent hotel with great rooms, an unbeatable location, and truly exceptional staff. I’d absolutely stay here again.

2026-07-09 via Tripadvisor
C
Clare couple us
7
It was comfortable for us but when talking to others their air conditioning was not working. They were given only fan wh
Pros:

The location next to metro stop

Cons:

Food options at hotel were minimal. Staying on club level is not worth the premium charge.

2026-07-06 via Nuitee
S
Shahar family_with_children il
10
2026-07-05 via Nuitee