Washington Marriott at Metro Center

Hotels
•
Marriott Hotels & Resorts
9 (616 reviews)
775 12th Street Northwest , Washington , us

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Nice staff
Good location
Clean rooms
Cons:
Expensive amenities
No coffee in room
Limited food options

Categories

Cleanliness
9.59
Rooms are clean and well-maintained, contributing positively to the overall experience.
Service
10
Staff were described as nice and attentive, enhancing the guest experience.
Location
9.56
Excellent location near attractions and the metro, making it convenient for visitors.
Room Quality
8.6
Rooms were noted as spacious and nicely appointed, although some rooms were dated.
Amenities
8.55
Amenities present, but some were criticized for being overly expensive and lacking variety.
Value for Money
8.58
Mixed feelings on value due to high prices for certain services, mitigating overall satisfaction.
Food and Beverage
7.54
Food options were limited and expensive, causing some dissatisfaction among guests.
Overall Experience
9.59
Overall satisfaction with the stay, given the positive aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:40

Property Description

Prime Location for Easy Access
Located steps away from Metro Center Station and close to major attractions, Washington Marriott at Metro Center offers convenient access to all that D.C. has to offer.

Inspiring Event Spaces
With over 12,000 square feet of event space and a dedicated staff, our hotel is the perfect place to host memorable events and gatherings with a modern touch.

Luxurious Amenities
Enjoy stylish rooms with flat-screen TVs, plush bedding, and spa-like bathrooms. Stay active at the 24/7 fitness center or take a dip in the heated indoor pool.

Book your stay at Washington Marriott at Metro Center for a seamless blend of convenience, luxury, and modernity.

Important information:

On track to a whole new look with a total hotel transformation in progress. Noisy work daily 8am-6pm. Please pardon any disruptions on your journey.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 54 per day.

Location

Guest Reviews

9
Based on 616 reviews
Cleanliness: 9.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 7.54
Overall Experience: 9.59
B
Butchee • solo_traveller • us
10
2026-05-14 • via Nuitee
G
Galina • couple • us
9
2026-05-11 • via Nuitee
E
Evelyn • solo_traveller • us
9
Just one night but very comfy🙂
Pros:

Location, cleanliness, Starbucks!

Cons:

The restaurant was not very good!

2026-05-04 • via Nuitee
R
RICHARD • couple • us
8
2026-04-27 • via Nuitee
R
Robert • solo_traveller • gb
8
Pros:

The gym was a big plus.

2026-04-25 • via Nuitee
H
Hemphill • couple • us
9
2026-04-24 • via Nuitee
Y
yasminshops • Business • Brooklyn, New York
8
Meh....not what I was used to
Pros:

I am a returning guest to this property. I loved it when I stayed last year. I was so excited for my stay, but things have changed and although it was ok it wasn't as nice as I remembered. I am a Titanium Elite member, so I appreciate the early access to the lounge as well as the ability to leave my bags at the property before checking in. Everyone is also fairly friendly, but there was nothing special about staying there this time. The food in the lounge was decent as was my room. But it overlooked another building so I spent the entire time with my curtains closed for fear of someone seeing into my room because of the proximity of the other building. Although I did early check in and asked if there was any possibility of a more hospitable room, each request was denied. I was disheartened.

The lounge attendants were awesome. Pleasant, smiling and ever attentive but the snack options were the same for the entire time I was there. Some lack luster candy and chick peas. No variety AT ALL. I am glad no one took me up on my recommendations to stay at this location rather than the Grand Hyatt around the corner. I have to attend the same conference in the area next year and will see if there are any other Marriott properties that would value a repeat traveler.

2026-04-20 • via Tripadvisor
M
manuelpW1525LG • Family
2
THEY SELL YOU ONE THING AND YOUGET ANOTHER
Pros:

I booked a family stay at the hotel for 10 nights for my wife, son and myself; and another 4 nights for my 2 daughters arriving during our stay.
To be sure everything was fine, did over the phone directly with Marriott. Bonvoy costumer service.
At that time, I suggested to make to reservations; one for the first 6 nights; and a second reservation for the 4 nights for the 2 rooms.
Now I find out that they did it on purpose; the rooms (corner rooms with a view), had a view to offices no more than 3 meters away from our windows.
Rooms were on separate floors (my kids are 11), when specifically asked for communicating or next door rooms.
To top the poor service, the fake and deceiving “BONVOY” Loyalty Program…
I paid 12 nights and they credited 8.
After complaint the answer is: “Marriott Bonvoy® members may earn points and Elite Night Credits for up to three rooms only when all rooms have the same check-in and check-out dates and are reserved under the same account, with the member staying in one of the rooms.”
Why didn’t that happen?
Because BONVOY sales associates didn’t allow it!
So I was misled by Marriott.
Besides, it’s the third time staying there and the hotel is always with work in progress.
It seems to be a construction site more than a hotel.
WATCH OUT YOU CAN ALSO EASILY BE misled by Marriott Bonvoy Costumer Care Service.

2026-04-20 • via Tripadvisor
• family_with_children • us
9
2026-04-07 • via Nuitee
F
fortini1940 • Solo travel • Chesterton, Indiana
10
GREAT HOTEL
Pros:

Been staying here each time to DC for 15 years. Personnel (doorman, desk, valet, waitress, maids & hospitality staff) have been the best). The only drawback was the restaurant. Since the remodel, price is a little high for the value. Bk'fast is ok but I always eat elsewhere for all my other meals. Starbucks on site. I highly recommend this hotel. AND.... the Metro Center is the hub to go anywhere in the city.

2026-03-23 • via Tripadvisor
H
Holly • family_with_children • us
9
Loved it overall, especially the location, so close to metro stops, convenience store, and attractions. The staff was ve
Pros:

Great staff, wonderful location, nice sized pool and work out room, Starbucks on the first floor, and it felt very safe

Cons:

No microwave in the room! (They are in common areas on certain floors)

2026-03-16 • via Nuitee
T
T4094NGwhitneyh • Business
10
Great valet service!
Pros:

Encounters with whole staff were pleasant, particularly with Ices in valet. She is very friendly and dependable - I felt very comfortable leaving my vehicle in her hands.

2026-03-07 • via Tripadvisor
E
Emily • family_with_children • us
10
2026-03-02 • via Nuitee
A
Andrea • couple • es
9
2026-02-27 • via Nuitee
F
Fernández Goyzueta • extended_group • us
10
2026-01-21 • via Nuitee
M
Maria Alexandra • couple • us
10
2026-01-20 • via Nuitee
K
Kevin • couple • us
10
Over all very pleased with our stay.
Pros:

Location was excellent, very centralized to most all things. Monuments attractions, museums ect..

2026-01-20 • via Nuitee
O
Otilia L • extended_group • as
8
2026-01-19 • via Nuitee
F
Fabio • solo_traveller • br
9
Ótima estadia.
Pros:

espaço

Cons:

falta de café da manhã incluído da hospedagem

2026-01-19 • via Nuitee
P
Pamela • couple • us
7
Cons:

Marriott charges a $30 resort fee while they are currently renovating some of their amenities as well as experiencing the demolition of a large office building next door. While it can't control the demolition noise (7am- 3pm), it could offer it's customer temporary relief by not charging a resort fee - especially for any room directly abutting the demo building.

2026-01-11 • via Nuitee