Four Points Philadelphia Northeast

Hotels
Four Points by Sheraton
8.1 (716 reviews)
9461 Roosevelt Boulevard , Philadelphia , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean
Friendly atmosphere
Comfortable beds
Cons:
No daily cleaning
Musty room smell
No complimentary breakfast

Categories

Cleanliness
7.74
Several reviews mentioned cleanliness positively, but there were also complaints about insufficient cleaning.
Service
8.71
Most reviews highlighted friendly staff with a specific mention of positive service in the breakfast room.
Location
8.25
Location was noted as excellent; however, the need for updates in the area was mentioned.
Room Quality
7.7
There were complaints about musty smells and unclean bathrooms, impacting the overall quality.
Amenities
8.23
Amenities such as fitness and parking were mentioned positively, but some amenities were lacking.
Value for Money
8.19
Value was generally acceptable, though some felt it could be better given the service and accessibility.
Food and Beverage
7.24
Complaints about the lack of complimentary breakfast and the bar being closed were significant.
Overall Experience
8.71
Overall, a good experience was reported, with many positive aspects overshadowing some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:38

Property Description

Convenient Location near Airport
The Four Points Philadelphia Northeast is ideally situated just 2.2 km from the Northeast Philadelphia Airport, making it a perfect choice for travelers seeking a hassle-free stay.

Modern Amenities and Services
Each room at the hotel is equipped with a flat-screen TV, coffee machine, and a comfortable seating area for relaxation. The property also offers free Wi-Fi access, ensuring guests stay connected throughout their visit.

On-Site Dining and Leisure Facilities
Guests can unwind at the Northeast Philly Tap Room, enjoying a selection of craft beer, wine, and cocktails. Additionally, the hotel features a fitness center for workouts and business facilities for convenience.

Experience comfort and convenience at the Four Points Philadelphia Northeast. Book your stay now for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 716 reviews
Cleanliness: 7.74
Service: 8.71
Location: 8.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 7.24
Overall Experience: 8.71
S
Sabah family_with_children us
10
Excellent experience,highly recommended .
Pros:

Quiet place, near facilities and good restaurants

Cons:

The staff on the counter

2026-03-07 via Nuitee
G
Gabriella couple us
10
2026-03-03 via Nuitee
A
Ashley couple us
10
2026-03-03 via Nuitee
G
Glover family_with_children us
10
Pros:

We always stay at that hotel

Cons:

Nothing

2026-03-03 via Nuitee
S
Shanice couple us
10
2026-03-02 via Nuitee
N
Nelson couple br
9
2026-02-23 via Nuitee
M
Mieyah couple us
9
2026-02-12 via Nuitee
J
Jaime couple us
10
Great Ppl staff was nice and quiet, friendly
Pros:

Clean Location breakfast was so great. The free coffee was complementary very good. Very stopped

Cons:

Landscape hallways elevators very

2026-02-08 via Nuitee
V
Viktar couple us
1
2026-01-26 via Nuitee
J
Javier Andres extended_group cl
10
2026-01-24 via Nuitee
A
Asliddin couple us
10
2026-01-20 via Nuitee
E
Edward couple us
8
Pros:

Staff were friendly and helpful.

Cons:

cobwebs on ceiling, candy on floor under tv desk

2026-01-19 via Nuitee
D
Donna solo_traveller us
8
2026-01-19 via Nuitee
S
Sharon couple us
3
Disappointed
Pros:

It was very clean and front desk was friendly

Cons:

Check in was 3pm I booked a king bed, we had a wedding in the area at 4 and expected to get ready at the hotel. We arrived a couple minutes after 3 to find out room was not ready and wouldn’t be ready for about a half hour, not leaving us enough time to get ready, after waiting longer I was told they could give me a different room but not a king room I paid for, I was told they could not adjust my rate because I booked on a website and not with the hotel directly. We didn’t get into our room until after 330, rushed to get ready for a wedding and were ultimately late and missed the ceremony.

Also, bed are uncomfortable.

2026-01-19 via Nuitee
P
Pedro solo_traveller us
10
2026-01-19 via Nuitee
T
Trevonne couple us
8
2026-01-19 via Nuitee
M
McGreggor couple us
8
Pros:

Locations was good. Hotel was clean and neat. Staff was good.

Cons:

Most hotels we have been to lately gave a free breakfast which would have been nice.

2026-01-17 via Nuitee
A
April family_with_children us
9
2026-01-16 via Nuitee
T
Thomas family_with_children us
9
2026-01-13 via Nuitee
J
Jose solo_traveller us
10
2026-01-13 via Nuitee