The Pierside Santa Monica

Hotels
8.6 (2194 reviews)
120 Colorado Avenue , Los Angeles , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Clean Rooms
Good Amenities
Cons:
High Parking Fees
Limited Breakfast Options
Reported Issues with Bites

Categories

Cleanliness
8.18
Clean room, but the presence of issues like bites reported by the guest affects the score.
Service
8.95
Friendly staff and accommodating service praised, despite some issues with check-in.
Location
9.19
Excellent location near the beach and pier is frequently mentioned positively.
Room Quality
8.34
Rooms described as clean and comfortable, though there were some check-in delays.
Amenities
8.77
Good amenities including a heated pool and gym, despite some high prices reported.
Value for Money
8.43
Mixed reviews on value due to high parking fees and some amenities being seen as pricey.
Food and Beverage
8.18
Limited options and high prices for food reported, which impacted the perception of value.
Overall Experience
8.75
Overall a nice stay with some drawbacks overshadowed by the positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:19

Property Description

Prime Location near Santa Monica Beach and Pier

Luxurious Amenities
Indulge in the heated salt water pool and enjoy beach towels and bathrobes provided in each guest room. Relax with a view of the Pacific Ocean in select rooms equipped with modern comforts like a flat-screen TV and free Wi-Fi.

Convenience and Service
Stay fit in the gym, explore local attractions with ease using the tour desk, and benefit from the 24-hour front desk. With Beverly Hills just a short drive away and easy access to LAX, The Pierside Santa Monica offers convenience and luxury for your stay.

Ready to experience beachfront bliss at The Pierside Santa Monica? Book now for an unforgettable stay!

Important information:

Pets under max weight from 50lbs are allowed at the property upon request. Please contact the property for information on the pet policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 66 per day.

Location

Guest Reviews

8.6
Based on 2194 reviews
Cleanliness: 8.18
Service: 8.95
Location: 9.19
Room Quality: 8.34
Amenities: 8.77
Value for Money: 8.43
Food and Beverage: 8.18
Overall Experience: 8.75
S
Shuo solo_traveller cn
8
位置很不错 性价比还可以
Pros:

位置很不错

Cons:

可以帮三口之家提前铺一下沙发床最好了

2026-02-13 via Nuitee
K
Kuan Chun family_with_children tw
7
2026-02-11 via Nuitee
T
Travis couple us
10
Easy and it felt like home
Pros:

Clean and close to everything

Cons:

Nothing

2026-02-10 via Nuitee
F
Frank family_with_children dk
9
God beliggenhed, super service - vi kommer nok igen.
Pros:

Jeg har været på Pier side et par gange både vedrørende arbejde og privat, primært pga. beliggenheden, men også forbi personale er venligt og imødekommende, samt at det er valuta for penge, på nær parkering, som er latterlig dyr, om end servicen er rigtig god også i den forbindelse. Beliggenheden for for os perfekt, da vi kender området rigtig godt og elsker livet ved stranden, samt det faktum at det ikke er langt ind til byen i bil, samt ikke mindst til Malibu.

Cons:

Prisen på parkering er i overkanten og på niveau med 5 starts hoteller, det synes jeg er i overkanten. Omvendt kan det ikke bemærkes noget omkring service ved parkering.

2026-02-09 via Nuitee
E
Erica family_with_children au
10
Pros:

The locating of the hotel right near the Santa Monica pier was amazing, the rooms delightful and comfortable, and the staff friendly and helpful.

2026-02-09 via Nuitee
D
David family_with_children au
3
Cons:

The Hotel rooms where not up to a level for a 4 star hotel. Damaged walls, electrical power outlets aren't safe due to wires exposed in bathroom. Shower didn't work and the bath tap was detached from wall. Worse of all the room cupboard rattled all night preventing a good night sleep as the fridge inside the cupboard caused the rattling. Air Cond was so noisy it couldn't be run at night otherwise you can't sleep. Valet attendant in the afternoon was rude and extremely uninviting. Definitely won't be returning. The hotel apparently offered a refund to Bookings.com for our second night as we left, however it was never refunded.

2026-01-31 via Nuitee
F
Frank family_with_children dk
9
Godt - son forventet
Pros:

Vi har besøgt hotellet et par gange. primært pga. beliggenheden og det venlige personale og det faktum at vi kender området godt.

2026-01-31 via Nuitee
L
Latishia solo_traveller us
10
2026-01-29 via Nuitee
E
ENGIN extended_group tr
7
It was a good facility for the price.
Pros:

A hotel in the center of Santa Monica. The breakfast is good. The bar area is nice and comfortable.

Cons:

The hotel's own parking fee was $75 per day; it could have been more affordable.

2026-01-29 via Nuitee
A
Angus couple gb
8
2026-01-28 via Nuitee
M
Merliett extended_group us
10
Excelente
2026-01-27 via Nuitee
H
Hannah couple at
10
We had a perfect stay!
Pros:

Its the perfect place to stay in Santa Monica! located directly at the famous pier, with a lot of good restaurants in walking distance. the metro station Santa Monica Downtown is also just a few steps away. special thanks to the super friendly staff, who made our stay perfect!! :-) we also loved the breakfast.

2026-01-26 via Nuitee
C
Carla family_with_children us
8
Perfect location, beautiful room but ridiculous parking fee. Some issues need to be addressed with hotel manager.
Pros:

Location is amazing. Beautiful rooms, spotlessly clean.

Cons:

Hefty parking fee at $86. Noisy refrigerator in room. Mopping the entire hotel lobby at 5pm was ridiculous blocking access to reception,elevators, restrooms. Also a liability. The staff in the surfing fox were not that attentive and food was just ok.

2026-01-26 via Nuitee
E
Edyta family_with_children pl
10
Perfect location and very friendly stuff u can feel California vibe
Pros:

Location is perfect also rooms are cozy. I love the restaurant and lobby area with a fireplace

Cons:

Nothing

2026-01-25 via Nuitee
D
Danilo family_with_children br
8
2026-01-24 via Nuitee
R
Rachel couple au
9
Close to everything & super comfy bed!
Pros:

Loved how close the hotel was to the pier & stores/restaurants

Cons:

High bond fee equates to a lot in Australian $

2026-01-23 via Nuitee
T
Tonya family_with_children us
8
Had an awesome stay
Pros:

Close to water very quiet area

Cons:

The breakfast , not to many options and pricey

2026-01-22 via Nuitee
G
G family_with_children us
8
2026-01-22 via Nuitee
D
Dinara couple us
10
great location, good price, quiet inside the hotel, very friendly staff.
Pros:

The location was perfect, right across from a parking garage and a 2 min walk to their pier

Cons:

valet parking was very expensive

2026-01-22 via Nuitee
H
Hamzah couple sa
10
Great Hotel near Santa Monica Pier
Pros:

- Friendly Staff
- Clean Room
- Drinking water refill is available

Cons:

None.

2026-01-20 via Nuitee