Palm Garden Hotel

Hotels
8.6 (2352 reviews)
495 North Ventu Park Road , Newbury Park , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good amenities
Nice location
Cons:
Noise from the highway
Parking fees
Plumbing issues

Categories

Cleanliness
8.6
The reviews consistently mention clean and well-maintained rooms.
Service
8.9
Staff was frequently described as friendly, helpful, and exceptional.
Location
8.4
Close to the highway for convenience; some noise reported due to proximity.
Room Quality
8.5
Guests appreciated the comfort and quality of the rooms, though some had concerns about noise.
Amenities
8.6
Amenities including pool and breakfast were generally praised.
Value for Money
8.5
Good value noted, with some complaints about parking fees impacting perception.
Food and Beverage
8.7
Breakfast and restaurant quality received positive remarks.
Overall Experience
8.6
Overall positive experiences reported despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:04

Property Description

Convenient Location
Located just 1.5 miles from Amgen, Palm Garden Hotel offers free Wi-Fi and a daily hot breakfast buffet with a variety of delicious options.

Comfortable Accommodations
Each guest room features a 42-inch HD cable flat-screen TV, a microwave, refrigerator, and coffee-making facilities. Enjoy upscale linens and neutral décor for a relaxing stay.

Amenities for All
Take advantage of the fitness and business centers on site, as well as free parking for all guests. Explore nearby attractions like the Stagecoach Inn Museum and the Ronald Reagan Library.

Experience comfort and convenience at Palm Garden Hotel - book your stay now for a memorable Thousand Oaks getaway!

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 2352 reviews
Cleanliness: 8.6
Service: 8.9
Location: 8.4
Room Quality: 8.5
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.7
Overall Experience: 8.6
C
Culture51945713080 • Family
8
We love Mikey’s!
Pros:

We have stayed at the Palm Garden several times because it is a short drive to Cal Lutheran where our daughter goes to school. We are leaving a review this time because we are so happy with the new breakfast collaboration with Mikey’s. What an upgrade!

2026-05-15 • via Tripadvisor
6
616sherip • Family
10
A Calming and Relaxing Stay
Pros:

We recently stayed at the Palm Garden hotel as our daughter was getting married in Camarillo. I emailed the hotel to see about an early check in. I quickly received an email back from a hotel manager letting me know that would not be a problem at all. When I told him the reason for our visit, he gave us a complimentary room upgrade for a garden view room- he replied that he knew how much time, effort, planning goes into planning a wedding and he wanted us to have a nicer view while we were there!! So nice, and so unexpected! Our room was lovely- and the garden and calming sounds of the fountain were so nice! The complimentary breakfasts were also good!
We would definitely recommend staying at this hotel. The staff were friendly, the grounds were pretty, and the service-amazing!!! Thank you Daniel and your staff for making our daughter's wedding weekend such a joy and pleasure! Hopefully, will visit again sometime!!!

2026-05-06 • via Tripadvisor
A
ari0nen • Business
10
Great service
Pros:

Your office clerk Jessica D was amazing.
Great customer service, great communication skills. very joyful and pleased to help my service.

2026-05-02 • via Tripadvisor
C
colleenmC8497HA • Family
10
Beautiful Venue for Family Gathering
Pros:

Palm Gardens Hotel is a remarkable venue for a family gathering or event. Our family recently held a memorial and family reunion there with four generations gathering to meet, remember and enjoy each other’s company. It was a beautiful weekend. Nicole, our event coordinator and all the staff of the Palm Gardens did a fabulous job to make this event successful and the whole weekend a great experience for the young and old. We’d like to say, “Thank you”, to all the staff for your kindness and thoughtfulness.

2026-04-27 • via Tripadvisor
W
westerndriver • Couples
8
Very Nice Hotel
Pros:

This is a very nice hotel. The staff is friendly and helpful, and our room was lovely and quiet. Parking seems like it could be an issue when there's an event at the hotel; it's next to a strip mall kind of place, and the hotel has a popular bar/restaurant attached. You need to be on very good terms with the person sharing your room, because the trendy sliding barn door to the bathroom does not close all the way.

2026-02-15 • via Tripadvisor
B
brianpF676VU • Family
2
Colder than a cold thing on a cold day in COLDSVILLE.
Pros:

After a 22 year career as a Royal Marine Commando - 6 of which was spent as a Mountain and Artic Warfare specialist I can confidently state that nothing prepared me for how cold the 'heated' pool was at this hotel. I can confirm that the pool was not heated. The pool vehemently rejected HEAT. The pool has never seen the Michael Mann film HEAT. Any HEAT in the pool left when it felt the HEAT coming around the corner. The HEAT had no attachments. It left 30 seconds after seeing me and my family check in.

2026-02-08 • via Tripadvisor
L
linda • couple • us
8
Pros:

Very nice and clean room. Comfy bed. Too cool out for pool but beautiful outdoor pool area. Nice breakfast.

Cons:

It’s very close to the highway ( convenient) but could be loud. Front desk was helpful and understanding when I asked for a quiet room.

2025-12-19 • via Nuitee
L
Litchev • couple • us
9
2025-12-15 • via Nuitee
S
Shannon • couple • us
9
2025-12-15 • via Nuitee
A
Ahlam • couple • us
10
2025-12-11 • via Nuitee
M
Mike • couple • us
8
Always a pleasant experience.
Pros:

Staff exceptional.

Cons:

Plumbing in bathroom not up to your standards. Vanity water pressure low and shower drain clogged.

2025-12-08 • via Nuitee
E
Eugenia • family_with_children • us
9
2025-12-08 • via Nuitee
R
Ramirez • couple • us
10
The rest I needed.
Pros:

Staff was friendly upon arrival and when I left. My room was clean, warm and comfy.

2025-12-07 • via Nuitee
G
Geoffrey • solo_traveller • us
10
2025-12-07 • via Nuitee
B
Becky • solo_traveller • us
10
Warm staff. Convenient and clean.
Pros:

Convenient, clean, well stocked on towels and toiletries. Friendly service, nice breakfast. Helpful staff.

Cons:

Nothing.

2025-12-06 • via Nuitee
S
Stneots • extended_group • us
9
Quick, easy and comfortable.
Pros:

Breakfast was nice but limited.

2025-12-03 • via Nuitee
Y
Yuqi • family_with_children • us
1
Pros:

The air conditions can’t turn off, the voice bothered me almost all night

2025-12-02 • via Nuitee
Z
Zandra • family_with_children • us
10
Pros:

The room was comfortable and clean. It's in an area with many conveniences.

Cons:

I am not happy that we are being charged for parking.

2025-11-30 • via Nuitee
J
Johan • solo_traveller • se
8
2025-11-28 • via Nuitee
J
Johan • solo_traveller • se
8
2025-11-28 • via Nuitee