Palm Garden Hotel

Hotels
8.6 (2346 reviews)
495 North Ventu Park Road , Thousand Oaks , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good amenities
Nice location
Cons:
Noise from the highway
Parking fees
Plumbing issues

Categories

Cleanliness
8.6
The reviews consistently mention clean and well-maintained rooms.
Service
8.9
Staff was frequently described as friendly, helpful, and exceptional.
Location
8.4
Close to the highway for convenience; some noise reported due to proximity.
Room Quality
8.5
Guests appreciated the comfort and quality of the rooms, though some had concerns about noise.
Amenities
8.6
Amenities including pool and breakfast were generally praised.
Value for Money
8.5
Good value noted, with some complaints about parking fees impacting perception.
Food and Beverage
8.7
Breakfast and restaurant quality received positive remarks.
Overall Experience
8.6
Overall positive experiences reported despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:04

Property Description

Convenient Location
Located just 1.5 miles from Amgen, Palm Garden Hotel offers free Wi-Fi and a daily hot breakfast buffet with a variety of delicious options.

Comfortable Accommodations
Each guest room features a 42-inch HD cable flat-screen TV, a microwave, refrigerator, and coffee-making facilities. Enjoy upscale linens and neutral décor for a relaxing stay.

Amenities for All
Take advantage of the fitness and business centers on site, as well as free parking for all guests. Explore nearby attractions like the Stagecoach Inn Museum and the Ronald Reagan Library.

Experience comfort and convenience at Palm Garden Hotel - book your stay now for a memorable Thousand Oaks getaway!

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for US$5 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 2346 reviews
Cleanliness: 8.6
Service: 8.9
Location: 8.4
Room Quality: 8.5
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.7
Overall Experience: 8.6
L
linda • couple • us
8
Pros:

Very nice and clean room. Comfy bed. Too cool out for pool but beautiful outdoor pool area. Nice breakfast.

Cons:

It’s very close to the highway ( convenient) but could be loud. Front desk was helpful and understanding when I asked for a quiet room.

2025-12-19 • via Nuitee
S
Shannon • couple • us
9
2025-12-15 • via Nuitee
L
Litchev • couple • us
9
2025-12-15 • via Nuitee
A
Ahlam • couple • us
10
2025-12-11 • via Nuitee
M
Mike • couple • us
8
Always a pleasant experience.
Pros:

Staff exceptional.

Cons:

Plumbing in bathroom not up to your standards. Vanity water pressure low and shower drain clogged.

2025-12-08 • via Nuitee
E
Eugenia • family_with_children • us
9
2025-12-08 • via Nuitee
R
Ramirez • couple • us
10
The rest I needed.
Pros:

Staff was friendly upon arrival and when I left. My room was clean, warm and comfy.

2025-12-07 • via Nuitee
G
Geoffrey • solo_traveller • us
10
2025-12-07 • via Nuitee
B
Becky • solo_traveller • us
10
Warm staff. Convenient and clean.
Pros:

Convenient, clean, well stocked on towels and toiletries. Friendly service, nice breakfast. Helpful staff.

Cons:

Nothing.

2025-12-06 • via Nuitee
S
Stneots • extended_group • us
9
Quick, easy and comfortable.
Pros:

Breakfast was nice but limited.

2025-12-03 • via Nuitee
Y
Yuqi • family_with_children • us
1
Pros:

The air conditions can’t turn off, the voice bothered me almost all night

2025-12-02 • via Nuitee
Z
Zandra • family_with_children • us
10
Pros:

The room was comfortable and clean. It's in an area with many conveniences.

Cons:

I am not happy that we are being charged for parking.

2025-11-30 • via Nuitee
J
Johan • solo_traveller • se
8
2025-11-28 • via Nuitee
J
Johan • solo_traveller • se
8
2025-11-28 • via Nuitee
B
Brenda • couple • us
10
2025-11-27 • via Nuitee
• couple • us
10
Last minute booking resulted in a wonderful stay!
Pros:

Check-In for co-worker was a little confusing; however, the attendant helped us through the process. Very patient and understanding through check-in. I learned more about Booking.com through this process and am grateful for the help!

2025-11-26 • via Nuitee
S
Susanna • solo_traveller • us
8
2025-11-26 • via Nuitee
F
faith • solo_traveller • us
8
2025-11-23 • via Nuitee
P
Paula • family_with_children • us
8
We stayed with 20 people, had a lovely time, grand kids absolutely loved the pool, the restaurant was really incredible
Pros:

It was a great place to be, close to everything , great pool facilities and the restaurant was amazing.

Cons:

A bit close to the freeway, but it wasn’t too bad.

2025-11-21 • via Nuitee
M
Mark • couple • us
9
Nice escape
Pros:

Didn’t eat but the grounds are very nice and the hotel clean and a good representation of Cali.

2025-11-19 • via Nuitee